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Dear Editor,

What an excellent letter from EZ on the lies told by INS officers in regard to a host of delivery times and to customer service (sic). I think most of the lies boils down to gross incompetence brought on by over zealous, outdated and unworkable immigration laws. The lies are also a product of no one in INS being accountable to government, to taxpayers or politicians. We need an all-partisan Congress inquiry to establish better human relations between INS and its clients or maybe an Immigration Ombudsman to right a sorry situation that begs reform. INS could be of more use to the nation if it had more State government direction.

NR

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