This category encompasses two occupational fields: Clerical (Divisions 20 - 24) which includes occupations concerned with compiling, recording, communicating, computing, and otherwise systematizing data; Sales (Divisions 25 - 29) which includes occupations concerned with influencing customers in favor of a commodity or service. Includes occupations closely identified with sales transactions even though they do not involve actual participation. Excluded from this category are clerical occupations primarily associated with a manufacturing process.

20 STENOGRAPHY, TYPING, FILING, AND RELATED OCCUPATIONS

This division includes occupations concerned with making, classifying, and filing primarily verbal records. Includes activities, such as transmitting and receiving data by machines equipped with a typewriter-like keyboard, cold type typesetting, word processing, and operating machines to duplicate records, correspondence, and reports; to emboss data on metal or plastic plates for addressing and similar identification purposes; to sort, fold, insert, seal, address, and stamp mail; and to open envelopes. Occupations concerned primarily with statistical, financial, or other numerical data are found in Division 21.

201 SECRETARIES

This group includes occupations concerned with carrying out minor administrative and general office duties in addition to taking and transcribing dictation. Occupations concerned primarily with taking and transcribing dictation are included in Group 202.

201.162-010 SOCIAL SECRETARY (clerical)

Coordinates social, business, and personal affairs of employer. Confers with employer on contemplated social functions, sends invitations, and arranges for decorations and entertainment. Advises employer on etiquette, dress, and current events. Reads and answers routine correspondence, using typewriter or in own handwriting as situation demands. May manage financial affairs of entire house.
GOE: 07.01.03 STRENGTH: S GED: R4 M2 L4 SVP: 6 DLU: 77

201.362-010 LEGAL SECRETARY (clerical)

Prepares legal papers and correspondence of legal nature, such as summonses, complaints, motions, and subpoenas, using typewriter, word processor, or personal computer. May review law journals and other legal publications to identify court decisions pertinent to pending cases and submit articles to company officials.
GOE: 07.01.03 STRENGTH: S GED: R4 M2 L4 SVP: 6 DLU: 82

201.362-014 MEDICAL SECRETARY (medical ser.)

Performs secretarial duties, utilizing knowledge of medical terminology and hospital, clinic, or laboratory procedures: Takes dictation in shorthand or using dictaphone. Compiles and records medical charts, reports, and correspondence, using typewriter or word processor. Answers telephone, schedules appointments, and greets and directs visitors. Maintains files.
GOE: 07.01.03 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 86

201.362-018 MEMBERSHIP SECRETARY (nonprofit org.)

Compiles and maintains membership lists, records receipts of dues and contributions, and gives information to members of nonprofit organization: Compiles and maintains membership lists and contribution records. Welcomes new members and issues membership cards. Explains privileges and obligations of membership, discusses organization problems, adjusts complaints, and provides other information to members. Types and sends notices of dues. Collects and records receipts of dues and contributions. Sends newsletters, promotional materials, and other publications to persons on mailing list. May prepare and distribute monthly financial reports to department heads. May assign numbers and codes to new corporate and individual members and input billing schedule into computer. May revise existing membership records, compile list of delinquent dues, and forward information to president.
GOE: 07.01.02 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 88

201.362-022 SCHOOL SECRETARY (education)

Performs secretarial duties in public or private school: Composes, or transcribes from rough draft, correspondence, bulletins, memorandums, and other material, using typewriter or computer. Compiles and files student grade and attendance reports and other school records. Greets visitors to school, determines nature of business, and directs visitors to destination. Talks with student encountering problem and resolves problem or directs student to other worker. Answers telephone to provide information, take message, or transfer calls. May order and dispense school supplies. May accept and deposit funds for lunches, school supplies, and student activities. May disburse funds, record financial transactions, and audit and balance student-organization and other school-fund accounts. May take dictation in shorthand and transcribe notes, using typewriter or computer. May maintain calendar of school events. May oversee student playground activities and monitor classroom during temporary absence of teacher.
GOE: 07.01.03 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 81

201.362-026 SCRIPT SUPERVISOR (motion picture; radio-tv broad.)

Compiles and records details of scenes, such as action sequences, physical layout, and costumes used during photographing of motion pictures and television film productions to relieve DIRECTOR, MOTION PICTURE (motion picture) of minor administrative and clerical detail: Reads script and prepares notes of action, properties, and costumes to be used for each scene. Observes filming of production, records scene details, such as position, facial expression, and coiffure of cast members, camera position in relation to cast, position of properties, and condition of costumes, and refers to previously prepared notes to ensure continuity of sequence during subsequent scenes. Listens to dialog and informs cast of deviations from script. Times length of scenes, using stopwatch. Types and distributes script changes to cast and production personnel. Keeps records, such as type of camera and lighting equipment used for each scene, and prepares daily activity and progress reports. May take dictation. May write synopsis of production for advertising or publicity purposes.
GOE: 01.03.01 STRENGTH: L GED: R4 M2 L4 SVP: 6 DLU: 77

201.362-030 SECRETARY (clerical) alternate titles: secretarial stenographer

Schedules appointments, gives information to callers, takes dictation, and otherwise relieves officials of clerical work and minor administrative and business detail: Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by employer. Takes dictation in shorthand or by machine [STENOTYPE OPERATOR (clerical) 202.362-022] and transcribes notes on typewriter, or transcribes from voice recordings [TRANSCRIBING-MACHINE OPERATOR (clerical) 203.582-058]. Composes and types routine correspondence. Files correspondence and other records. Answers telephone and gives information to callers or routes call to appropriate official and places outgoing calls. Schedules appointments for employer. Greets visitors, ascertains nature of business, and conducts visitors to employer or appropriate person. May not take dictation. May arrange travel schedule and reservations. May compile and type statistical reports. May oversee clerical workers. May keep personnel records [PERSONNEL CLERK (clerical) 209.362-026]. May record minutes of staff meetings. May make copies of correspondence or other printed matter, using copying or duplicating machine. May prepare outgoing mail, using postage-metering machine. May prepare notes, correspondence, and reports, using word processor or computer terminal.
GOE: 07.01.03 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 89

202 STENOGRAPHERS

This group includes occupations concerned with taking shorthand or speedwriting notes by hand or machine and transcribing them. Occupations concerned with carrying out minor administrative and general office duties in addition to taking and transcribing dictation are found in Group 201.

202.132-010 SUPERVISOR, STENO POOL (clerical)

Supervises and coordinates activities of workers engaged in taking and transcribing dictation of correspondence and reports: Assigns stenographers to executives and department heads to take dictation and transcribe correspondence and memos. Assigns manuscript or recorded messages to workers for transcription. Verifies typed copy for neatness, spelling, and punctuation. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.03 STRENGTH: S GED: R4 M2 L4 SVP: 6 DLU: 77

202.362-010 SHORTHAND REPORTER (clerical) alternate titles: court reporter; law reporter

Records examination, testimony, judicial opinions, judge's charge to jury, judgment or sentence of court, or other proceedings in court of law by machine shorthand [STENOTYPE OPERATOR (clerical)], takes shorthand notes, or reports proceedings into $T3steno-mask.$T1 Reads portions of transcript during trial on judge's request, and asks speakers to clarify inaudible statements. Operates typewriter to transcribe recorded material, or dictates material into recording machine. May record proceedings of quasi-judicial hearings and formal and informal meetings and be designated Hearings Reporter (clerical). May be self-employed, performing duties in court of law or at hearings and meetings, and be designated Freelance Reporter (clerical).
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 6 DLU: 77

202.362-014 STENOGRAPHER (clerical) alternate titles: clerk-stenographer

Takes dictation in shorthand of correspondence, reports, and other matter, and operates typewriter to transcribe dictated material. Performs variety of clerical duties [ADMINISTRATIVE CLERK (clerical) 219.362-010], except when working in stenographic pool. May transcribe material from sound recordings [TRANSCRIBING-MACHINE OPERATOR (clerical) 203.582-058]. May perform stenographic duties in professional office and be designated Legal Stenographer (clerical); Medical Stenographer (clerical); Technical Stenographer (clerical). May take dictation in foreign language and be known as Foreign-Language Stenographer (clerical). May be designated according to department in which employed as Police Stenographer (government ser.). May work for public stenographic service and be designated Public Stenographer (clerical).
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 87

202.362-018 STENOGRAPHER, PRINT SHOP (print. & pub.)

Takes dictation and operates typewriter to transcribe dictated material and to prepare metal printing plates for use in addressing machines: Takes and transcribes dictation. Operates typewriter to type manuscript in English or foreign language. Operates electromagnetic typewriter to imprint metal printing plates for use in addressing machines. May operate justifying typewriter to produce typed matter with uniform margins. May cut stencils for use in mimeographing machine.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 77

202.362-022 STENOTYPE OPERATOR (clerical) alternate titles: stenotype-machine operator; steno-typist

Takes dictation of correspondence, reports, and other matter on machine that writes contractions or symbols for full words on paper roll. Operates typewriter to transcribe notes. May dictate notes into recording machine for TRANSCRIBING-MACHINE OPERATOR (clerical) to transcribe.
GOE: 07.05.03 STRENGTH: S GED: R4 M2 L4 SVP: 5 DLU: 77

202.382-010 STENOCAPTIONER (radio-tv broad.)

Operates computerized stenographic captioning equipment to provide $T3captions$T1 of live television broadcast for hearing-impaired viewers: Discusses program or news story content with broadcast's PRODUCER (radio-tv broad.) 159.117-010 to learn new words and terms which are not included in computer's stenographic glossary. Devises stenographic equivalents of new words or terms and adds them to stenographic glossary. Reviews glossary items before broadcast for words and terms that are likely to be used on-air. Listens to live program dialogue and types stenographic equivalents for words and phrases to provide on-screen captions. May type captions for movie or taped television program [CAPTION WRITER (motion picture; radio-tv broad.) 203.362-026].
GOE: 07.05.03 STRENGTH: S GED: R4 M2 L4 SVP: 8 DLU: 87

203 TYPISTS AND TYPEWRITING-MACHINE OPERATORS

This group includes occupations concerned primarily with recording, transcribing, transmitting, duplicating, and receiving data by means of a typewriter or a machine equipped with a typewriter-like keyboard. Also included are occupations whose duties include substantial typing tasks and occupations concerned with cold-type setting of type. Occupations involving typesetting by metal type or other traditional methods are included in Group 650.

203.132-010 SUPERVISOR, TELEGRAPHIC-TYPEWRITER OPERATORS (clerical) alternate titles: telegraphic-typewriter operator, chief

Supervises and coordinates activities of TELEGRAPHIC-TYPEWRITER OPERATORS (clerical): Assigns duties and monitors sending and receiving of messages. Directs workers keeping files, such as messages, correspondence, instructions, and reports. Inspects equipment and orders repairs of machinery. May operate telegraphic typewriter [TELEGRAPHIC-TYPEWRITER OPERATOR (clerical)]. May transfer operators or regulate work load between stations to ensure even distribution of traffic. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.06.02 STRENGTH: L GED: R4 M2 L4 SVP: 7 DLU: 77

203.132-014 SUPERVISOR, TRANSCRIBING OPERATORS (clerical) alternate titles: transcribing operator, head

Supervises and coordinates activities of TRANSCRIBING-MACHINE OPERATORS (clerical) in a bank or other business organization, performing duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.06.02 STRENGTH: L GED: R4 M2 L4 SVP: 6 DLU: 77

203.137-010 SUPERVISOR, WORD PROCESSING (clerical)

Supervises and coordinates activities of workers engaged in operating word processing equipment to prepare correspondence, records, reports, insurance policies, and similar items: Advises other departmental personnel in techniques and style of dictation and letter writing. Recommends changes in procedures to effect savings in time, labor and other costs, and to improve operating efficiency. Assigns new workers to experienced workers for training. Assists subordinates in resolving problems in nonstandard situations. Evaluates job performance of subordinates and recommends appropriate personnel action. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.06.02 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77

203.137-014 TYPING SECTION CHIEF (clerical)

Supervises and coordinates activities of TYPISTS (clerical) engaged in transcribing correspondence from longhand copy, typing reports, and making duplicate copies of correspondence. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.06.02 STRENGTH: L GED: R4 M2 L3 SVP: 6 DLU: 77

203.362-010 CLERK-TYPIST (clerical)

Compiles data and operates typewriter or computer in performance of routine clerical duties to maintain business records and reports: Types reports, business correspondence, application forms, shipping tickets, and other material. Files records and reports, posts information to records, sorts and distributes mail, answers telephone, and performs similar duties. May compute amounts, using adding or calculating machine. May type on or from specialized forms and be designated Guest-History Clerk (hotel & rest.); Storage-Receipt Poster (clerical). May compile reports and type prescription data on labels in hospital pharmacy and be designated Dispensary Clerk (medical ser.). May be designated: Collection-Card Clerk (clerical); Motor-Pool Clerk (clerical); Order Clerk (utilities); Policy-Issue Clerk (insurance). May operate telex machine to produce records and reports.
GOE: 07.06.02 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 88

203.362-014 CREDIT REPORTING CLERK (business ser.) alternate titles: crt operator

Compiles, posts, and retrieves credit information, using computer, and reports credit information to subscribers of credit reporting agency: Answers requests received by computer modem, mail, or telephone from subscribers for information about credit applicants. Identifies caller by code. Enters inquiry into computer to retrieve requested information. Transmits information to subscriber, using computer and modem, reads information to subscriber over telephone, or generates printout for mailing to subscriber. Compiles and enters credit information into computer.
GOE: 07.06.01 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

203.362-026 CAPTION WRITER (motion picture; radio-tv broad.) alternate titles: subtitle writer

Operates computerized captioning system to provide $T3captions$T1 for movies or taped television productions for hearing-impaired viewers, and to provide captions (subtitles) in English or foreign language: Listens to dialogue of production and writes caption phrases for dialogue. Watches production and reviews captions simultaneously to determine which caption phrases to leave in, which to revise, and where captions should be placed on screen. Enters commands to edit and place captions, and to synchronize captions with dialogue. May write captions to describe music and background noises. May discuss captions with DIRECTOR, MOTION PICTURE (motion picture) 159.067-010, DIRECTOR, TELEVISION (radio-tv broad.) 159.067-014, PRODUCER (motion picture) 187.167-174, or PRODUCER (radio-tv broad.) 159.117-010. May translate foreign language dialogue into English language captions, or translate English dialogue into foreign language captions. May oversee encoding of captions to master tape of television production.
GOE: 07.05.03 STRENGTH: L GED: R4 M2 L4 SVP: 6 DLU: 87

203.382-014 CANCELLATION CLERK (insurance) alternate titles: memorandum-statement clerk; policy-cancellation clerk; premium-cancellation clerk; premium-card-cancellation clerk; termination clerk

Cancels insurance policies as requested by agents: Receives computer printout of cancellation data or retrieves expiration card from file. Checks number on card with number of policy. Computes refunds, using calculator, adding machine, and rate tables. Types cancellation correspondence and mails with canceled policy to policyholder. Types cancellation notice and routes to bookkeeping department for recording. Mails cancellation notice to agent.
GOE: 07.02.02 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 77

203.382-018 MAGNETIC-TAPE-COMPOSER OPERATOR (print. & pub.) alternate titles: composing-machine operator

Operates magnetic-tape recording and typographic composing machine to prepare copy used for offset printing of forms, documents, advertisements, and other matter, following copy and layout instructions and using knowledge of typesetting and typing techniques: Clips copy and instructions to copy holder. Inserts blank tape cartridges on tape-station hubs and starts recorder to thread tape. Selects and attaches specified type-font element to typewriter carrier. Adjusts margins and other spacing mechanisms to set line justification. Types from marked copy, using electric typewriter that simultaneously produces proof copy and master tape. Types in composer control codes according to program sequence to allow change of type font and format. Proofreads copy. Makes corrections by strikeover on proof copy, automatically correcting identical material on master tape, or retypes corrected portions only, generating correction tape. Reference codes correction tape to error location in original copy and tape. Removes tape cartridges from recorder and installs cartridges, with correction tape, if any, into composer-output printer. Installs specified type font and sets escapement and vertical spacing controls. Keys in layout and composing codes on control panel, following program sequence. Inserts coated paper and starts composer. Operates composer controls in response to function-light indicators and changes type font and format as work progresses. Removes copy from composer, examines copy for errors, and makes necessary corrections. May specialize in operation of recorder or composer units. May operate varitype machine to set headline copy [VARITYPE OPERATOR (clerical)]. May prepare final camera-ready copy and layout, using waxing machine and drafting tools and equipment.
GOE: 07.06.02 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

203.382-026 VARITYPE OPERATOR (clerical)

Operates one or variety of electrically powered typewriting machines equipped with changeable type fonts to typeset master copies, such as stencils, direct plates, photo-offsets, and tracings, for reproduction of copies having printed appearance: Plans layout of page elements (illustrations, headlines, and text) from rough draft or specifications, using knowledge of design. Pastes up preprinted type and reproduction proofs on master layout, using paste and brush. Determines size and style of type, horizontal and vertical spacing, and margins, using knowledge of typesetting. Calculates anticipated dimensions of photo-offset copy to be enlarged or reduced, using arithmetic percentages. Attaches fonts to type holder. Attaches gear to platen to control spacing between lines. Moves lever to control spacing between characters. Sets stops to control right margin. Changes style and size of type by pressing type-change key and turning font from reserve to typing position. May draw decorative or illustrative designs on copy. May lay out and rule forms and charts, using drafting tools.
GOE: 07.06.02 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 77

203.382-030 WORD PROCESSING MACHINE OPERATOR (clerical)

Operates word processing equipment to compile, type, revise, combine, edit, print, and store documents: Compiles material to be typed, following written or oral instructions. Reads instructions accompanying material, or follows verbal instructions from supervisor or person requesting document, to determine format and content required. Enters commands, flips switches, and presses buttons to establish spacing, margins, type size, style, and color, and other parameters, using computer and word processing software or other word processing equipment. Types, revises, and combines material such as correspondence, reports, records, forms, minutes of meetings, scientific or technical material, numerical data, and tabular information, from rough draft, corrected copy, recorded voice dictation, or previous version displayed on screen. Checks completed document on screen for spelling errors, using software. Proofreads and edits document for grammar, spelling, punctuation, and format. Corrects errors. Stores completed document in machine memory or on data storage medium, such as disk. Enters commands to print document. May load paper in printer and change printer ribbon, print wheel, or fluid cartridges. May keep record of work performed. May input data for revision or editing, using data entry device other than keyboard, such as optical scanner. Variations in means by which tasks are accomplished result from brand of computer, printer, other word processing equipment, and software used.
GOE: 07.06.02 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 86

203.562-010 WIRE-TRANSFER CLERK (financial) alternate titles: funds transfer clerk

Transfers funds or securities and maintains records of transactions, using computer: Types, transmits, and receives funds transfer messages on computer terminal to or from other banks and Federal Reserve Bank. Records funds or securities transferred and disposition, using computer. May maintain file of customers requiring daily transfer of funds or securities. May verify or assign code number to telecommunication messages.
GOE: 07.06.02 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 89

203.582-010 BRAILLE OPERATOR (print. & pub.)

Operates machine, similar to typewriter, to impress dots in metal sheets for making braille books, transcribing from prepared copy or original script: Inserts metal sheet into machine carriage. Depresses one or combination of keys to form braille letter. Depresses pedal that forces punches to impress on metal sheet combinations of dots that distinguish braille letters. If worker is blind, transcribes from recorded rather than manuscript copy.
GOE: 07.06.02 STRENGTH: L GED: R3 M1 L3 SVP: 4 DLU: 77

203.582-014 BRAILLE TYPIST (education; nonprofit organ.; print. & pub.) alternate titles: braille coder; braille transcriber

Operates braille typewriter to transcribe reading matter for use by the blind: Reads copy and operates braille typewriter to emboss specially treated paper with various combinations of dots that characterize braille alphabet, using braille code form.
GOE: 07.06.02 STRENGTH: S GED: R4 M1 L3 SVP: 5 DLU: 77

203.582-018 CRYPTOGRAPHIC-MACHINE OPERATOR (clerical) alternate titles: code clerk; cryptographic technician

Operates cryptographic equipment to code, transmit, and decode secret messages for units of armed forces, law enforcement agencies, or business organizations: Selects required code according to instructions, using code book. Inserts specified code card into machine station to program encoding machine. Types plain text data on keyboard of automatic machine which encrypts and transmits message, or on semiautomatic machine which converts plain text into taped code for transmission via teletype machine. Feeds incoming tape into decoder device on semiautomatic machine and distributes decoded messages. Resolves garbled or undecipherable messages, using cryptographic procedures and equipment or requests retransmission of message. May operate teletype or teleprinter equipment to transmit messages. May operate radio to send and receive data.
GOE: 07.06.02 STRENGTH: S GED: R4 M2 L3 SVP: 5 DLU: 77

203.582-038 PERFORATOR TYPIST (clerical)

Operates special typewriter that perforates tape or paper for subsequent automatic reproduction of data, such as letters, reports, and other material from master copy: Pastes gummed paper over holes to correct errors. May file perforated rolls. May operate automatic typewriter that reproduces material from perforated tape or paper and be designated Typewriter Operator, Automatic (clerical). Important variations are kinds (trade names) of machines used.
GOE: 07.06.02 STRENGTH: S GED: R3 M1 L3 SVP: 4 DLU: 77

203.582-042 PHOTOCOMPOSING-PERFORATOR-MACHINE OPERATOR (print. & pub.)

Operates automatic photocomposing-perforator machine equipped with keyboard to copy data from manuscript onto tape used in photocomposing machine: Inserts $T3paper tape$T1 in perforator. Clips copy in copy holder and starts perforator mechanism. Sets indexed dials to select line length, type size, film feed, and type face specified on manuscript. Depresses keys of keyboard to perforate coded signals in paper tape for subsequent activation of photocomposing machine. Removes perforated tape from perforator. Important variables are trade names of system operated. May operate similar machine equipped with video display terminal to edit and correct perforated tape as indicated by PROOFREADER (print. & pub.) on reproduction proof.
GOE: 07.06.02 STRENGTH: S GED: R4 M3 L3 SVP: 6 DLU: 77

203.582-046 PHOTOCOMPOSITION-KEYBOARD OPERATOR (print. & pub.)

Operates keyboard of computer terminal equipped with video display screen to record data from manuscript for storage and retrieval into and from computer system for subsequent reproduction as printed matter: Reads instructions on worksheet to obtain codes which direct specific computer activity and depresses command keys on terminal keyboard to store or retrieve data. Reads manuscript and types on keyboard to record and store data into computer memory. Reads corrected proof sheet and depresses keys to retrieve specified portions of text for display on video screen. Observes screen to locate text to be corrected and types corrections. Maintains log of activities. If worker operates similar equipment to perforate $T3paper tape$T1 used to activate photocomposing machine, see PHOTOCOMPOSING-PERFORATOR-MACHINE OPERATOR (print. & pub.).
GOE: 07.06.02 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

203.582-050 TELEGRAPHIC-TYPEWRITER OPERATOR (clerical) alternate titles: telegraph operator, automatic

Operates telegraphic typewriter to send and receive messages: Turns on machine and types identifying code for station called or acknowledges calls from other stations. Types outgoing messages when stations are connected. Reads incoming messages to detect errors and presses lever to stop transmission when messages are garbled or overlined. Types requests for clarification. Enters date, time, and serial number on messages sent and received. Pastes messages received on tape on paper forms. May type messages on tape attachment and transmit them by inserting tape into machine when stations are connected. May be designated according to system used as Multiplex-Machine Operator (tel. & tel.). Important variations are kinds (trade names) of telegraphic typewriters operated.
GOE: 07.06.02 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

203.582-054 DATA ENTRY CLERK (clerical) alternate titles: data entry operator

Operates keyboard or other data entry device to enter data into computer or onto magnetic tape or disk for subsequent entry: Enters alphabetic, numeric, or symbolic data from source documents into computer, using data entry device, such as keyboard or optical scanner, and following format displayed on screen. Compares data entered with source documents, or re-enters data in verification format on screen to detect errors. Deletes incorrectly entered data, and re-enters correct data. May compile, sort, and verify accuracy of data to be entered. May keep record of work completed.
GOE: 07.06.01 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 89

203.582-058 TRANSCRIBING-MACHINE OPERATOR (clerical) alternate titles: dictating-machine transcriber; dictating-machine typist

Operates typewriter or word processor/computer to transcribe letters, reports, or other recorded data heard through earphones of transcribing machine: Inserts cassette tape into cassette player or positions tape on machine spindle and threads tape through machine. Positions earphones on ears and presses buttons on transcribing machine to listen to recorded data. Turns dials to control volume, tone, and speed of voice reproduction. Depresses pedal to pause tape. Types message heard through earphones. Reads chart prepared by dictator to determine length of message and corrections to be made. May type unrecorded information, such as name, address, and date. May keep file of records. May receive and route callers [RECEPTIONIST (clerical) 237.367-038]. May be designated by subject matter transcribed as Legal Transcriber (clerical); Medical Transcriber (clerical).
GOE: 07.06.02 STRENGTH: S GED: R3 M1 L3 SVP: 5 DLU: 86

203.582-062 TYPESETTER-PERFORATOR OPERATOR (print. & pub.) alternate titles: perforator operator

Operates keyboard of tape perforator machine to type visible proof copy and copy data from manuscript onto tape used for producing automatic type composition: Secures roll of tape and blank stationery in machine magazine. Turns adjustment screws to set indicator scale that controls counting mechanism according to type size and width of line to be composed. Positions copy in copyholder and depresses keys on keyboard to punch tape. Observes justification (even margin) points on indicator scale to determine when to end line. Removes completed roll of tape for delivery to typesetting machines. May be designated by type of machine operated as Justowriter Operator (print. & pub.).
GOE: 07.06.02 STRENGTH: S GED: R3 M1 L3 SVP: 4 DLU: 77

203.582-066 TYPIST (clerical)

Operates typewriter or computer to type and revise documents: Compiles material to be typed. Reads instructions accompanying material, or follows verbal instructions from supervisor or person requesting document, to determine format desired, number of copies needed, priority, and other requirements. Types and revises material such as correspondence, reports, statistical tables, addresses, and forms, from rough draft, corrected copy, recorded voice dictation, or previous version displayed on screen, using typewriter or computer and word processing software. May verify totals on report forms, requisitions, or bills. May operate duplicating machine to reproduce copy. May be designated according to material typed, as Address-Change Clerk (insurance); Endorsement Clerk (insurance); Policy Writer (insurance); Record Clerk (hotel & rest.); Statistical Typist (clerical). May be designated: Application-Register Clerk (insurance); Filing Writer (insurance); Master-Sheet Clerk (insurance); Mortgage-Papers-Assignment-and-Assembly Clerk (insurance); Stencil Cutter (clerical); Tabular Typist (clerical); Title Clerk, Automobile (clerical).
GOE: 07.06.02 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 88

203.582-078 NOTEREADER (clerical)

Operates typewriter to transcribe stenotyped notes of court proceedings, following standard formats for type of material transcribed: Reads work order to obtain information, such as type of case, case number, number of copies required, and spelling of participants' names. Reviews form books to ascertain format required for specified document, and adjusts typewriter settings for indentation, line spacing, and other style requirements. Operates typewriter to transcribe contractions and symbols of stenotyped text into standard language form. Proofreads typed copy to identify and correct errors and to verify format specifications. Copies typed documents, using copying machines. May use automatic or manual stenotype noteholder.
GOE: 07.06.02 STRENGTH: S GED: R3 M1 L3 SVP: 5 DLU: 86

205 INTERVIEWING CLERKS

This group includes occupations concerned with interviewing and eliciting information. Work frequently involves assisting persons in completing application forms, verifying information obtained, and performing various clerical tasks in relation to records prepared. Clerical occupations concerned with eliciting and recording information and making determinations for such purposes as extending credit, resolving customer complaints, and adjusting claims, are found in Group 241.

205.137-014 SUPERVISOR, SURVEY WORKERS (clerical) alternate titles: area coordinator; field supervisor

Supervises and coordinates activities of workers engaged in interviewing people to compile statistical information about topics, such as public issues or consumer buying habits: Recruits and hires interviewers. Trains interviewers in method of approaching public, asking questions, and recording answers. Supplies interviewers with names or addresses of persons to contact or instructs them in sampling methods used in compiling contact lists. Reviews questionnaires for completeness and accuracy. Verifies work of interviewers by telephoning persons interviewed to review answers and evaluate personal manner of interviewers. Tallies number of calls made and questionnaires completed by interviewers. Reviews, classifies, and sorts questionnaires, following specified procedures and criteria.
GOE: 07.04.01 STRENGTH: L GED: R4 M3 L3 SVP: 6 DLU: 77

205.162-010 ADMITTING OFFICER (medical ser.)

Coordinates activities related to admission of patients in hospital or other medical facility: Confers with physicians, and nursing, housekeeping, transport, and other staff members to coordinate and schedule admission of patient. Assigns accommodations based on physician's admittance orders, patient's preference, nature of illness, availability of space, and other information, and enters bed assignment information into computer. Prepares records of admission, transfer, and other required data. Notifies departments of patient's admission. Reviews clerical work of interviewers and other personnel. Keeps records of admissions and discharges, and compiles occupancy-census data. May interview patient or patient's representative to obtain necessary personal and financial data to determine eligibility for admission. May perform duties described under SUPERVISOR (clerical) Master Title.
GOE: 07.04.01 STRENGTH: S GED: R4 M2 L3 SVP: 7 DLU: 89

205.362-010 CIVIL-SERVICE CLERK (government ser.) alternate titles: appointment clerk; recruitment clerk

Keeps records of selection and assignment of personnel in office that recruits workers from civil service register: Mails announcements of examinations and blank application forms in response to requests. Performs reception duties and answers questions about examinations, eligibility, salaries, benefits, and other pertinent information. Issues application forms to applicants at counter. Reviews applications for completeness, accuracy, and eligibility requirements. Files application forms, test papers, and records. Reviews examination ratings and places names of eligibles on register. Refers names from register to agency head and notifies eligible applicants of appointment. Posts results of interviews on file cards. Requests references from present or past employers concerning applicants. Types reports and forms. May keep records, such as group life insurance and retirement payments. May administer civil service examinations to applicants.
GOE: 07.04.04 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

205.362-014 EMPLOYMENT CLERK (clerical) alternate titles: interviewer; reception interviewer

Interviews applicants for employment and processes application forms: Interviews applicants to obtain information, such as age, marital status, work experience, education, training, and occupational interest. Informs applicants of company employment policies. Refers qualified applicants to employing official. Types letters to references indicated on application, or telephones agencies, such as credit bureaus and finance companies. Files applications forms. Compiles and types reports for supervisors on applicants and employees from personnel records. May review credentials to establish eligibility of applicant in regard to identification and naturalization. May telephone or write applicant to inform applicant of acceptance or rejection for employment. May administer aptitude, personality, and interest tests. May compile personnel records [PERSONNEL CLERK (clerical)].
GOE: 07.04.01 STRENGTH: S GED: R4 M2 L4 SVP: 5 DLU: 77

205.362-018 HOSPITAL-ADMITTING CLERK (medical ser.) alternate titles: admissions clerk; clinic clerk; hospital-receiving clerk; medical clerk

Interviews incoming patient or representative and enters information required for admission into computer: Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending physician, and individual or insurance company responsible for payment of bill. Explains hospital regulations, such as visiting hours, payment of accounts, and schedule of charges. Escorts patient or arranges for escort to assigned room or ward. Enters patient admitting information into computer and routes printed copy to designated department. Obtains signed statement from patient to protect hospital's interests. May assign patient to room or ward. May compile data for occupancy and census records. May store patient's valuables. May receive payments on account.
GOE: 07.04.01 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 88

205.362-022 IDENTIFICATION CLERK (clerical) alternate titles: security clerk

Compiles and records personal data about civilian workers, vendors, contractors, military personnel, and dependents of military personnel at defense installation and prepares badges, passes, and identification cards: Interviews applicants to obtain and verify information, such as name, date of birth, physical description, and type of security clearance held. Corresponds with law enforcement officials, previous employers, and other references to obtain applicant's social, moral, and political background for use by department in determining employment acceptability. Photographs new workers, using automatic identification camera. May fingerprint workers and keep other supplemental identification systems. May keep records of badges issued, lost, and reissued. May issue temporary identification badges to visitors.
GOE: 07.04.01 STRENGTH: S GED: R3 M1 L3 SVP: 3 DLU: 77

205.362-026 CUSTOMER SERVICE REPRESENTATIVE (financial)

Opens accounts, explains and processes investments and other financial services, and corrects records: Interviews customers to obtain information and explain available financial services, such as savings and checking accounts, Individual Retirement Account, Certificates of Deposit, savings bonds, and securities. Rents safe deposit boxes. Types account information obtained from customer on record card or form, and enters into computer. Answers customer questions and investigates and corrects errors, following customer and establishment records, and using calculator or computer. Presents funds received from customer to TELLER (financial) 211.362-018 for deposit, and obtains receipt for customer. May help customer complete loan application. May obtain credit records from credit reporting agency. May admit customers to safe deposit vault. May execute wire transfers of funds.
GOE: 07.04.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 90

205.362-030 OUTPATIENT-ADMITTING CLERK (medical ser.)

Interviews new outpatients at hospital or clinic and records data on medical charts: Obtains specified information from patient, such as age, insurance coverage, and symptoms, and types information onto prescribed forms. Places records and blank history sheets in order and files them in folder. Schedules appointments for examinations in hospital clinics, according to nature of illness. Gives general information about outpatient care and answers telephone. May tally number of outpatients entering each day or week. May give first aid.
GOE: 07.04.01 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

205.367-010 ADMISSIONS EVALUATOR (education) alternate titles: administrative assistant; degree clerk

Examines academic records of students to determine eligibility for graduation or for admission to college, university, or graduate school: Compares transcripts of courses with school entrance or degree requirements and prepares evaluation form listing courses for graduation. Studies course prerequisites, degree equivalents, and accreditation of schools, and computes grade-point averages to establish students' qualifications for admission, transfer, or graduation. Explains evaluations to students. Refers students with academic discrepancies to proper department heads for further action. Types list of accepted applicants or of degree candidates and submits it for approval. Issues registration permits and records acceptances and fees paid. Performs related duties, such as preparing commencement programs and computing student averages for honors. May advise students concerning their eligibility for teacher certificates. May specialize in evaluation of transfer students' records and be designated Evaluator, Transfer Students (education).
GOE: 07.01.05 STRENGTH: S GED: R4 M2 L4 SVP: 6 DLU: 77

205.367-014 CHARGE-ACCOUNT CLERK (clerical) alternate titles: credit-card interviewer; new-account interviewer

Interviews customers applying for charge accounts: Confers with customer to explain type of charge plans available. Assists customer in filling out application or completes application for customer. Reviews applications received by mail. Files credit applications after credit department approves or disapproves credit. May check references by phone or form letter and notify customer of acceptance or rejection of credit [CREDIT CLERK (clerical)]. May verify entries and correct errors on charge accounts [CUSTOMER-COMPLAINT CLERK (clerical)], using adding machine. May answer credit rating requests from banks and credit bureaus. May issue temporary shopping slip when credit references appear satisfactory.
GOE: 07.04.01 STRENGTH: S GED: R3 M2 L3 SVP: 2 DLU: 77

205.367-018 CLAIMS CLERK II (insurance) alternate titles: loss-claim clerk

Prepares reports and insurance-claim forms for damage or loss against insurance companies: Obtains information from insured to prepare claim form. Forwards report of claim or claim form to insurance company. Acts as intermediary between company and insured. May assist in settling claims.
GOE: 07.04.02 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

205.367-022 CREDIT CLERK (clerical) alternate titles: loan clerk

Processes applications of individuals applying for loans and credit: Interviews applicant to obtain personal and financial data and fills out application. Calls or writes to credit bureaus, employers, and personal references to check credit and personal references. Establishes credit limit, considering such factors as applicant's assets, credit experience, and personal references, based on predetermined standards. Notifies customer by mail, telephone, or in person of acceptance or rejection of application. May keep record or file of credit transactions, deposits, and payments, and sends letters or confers with customers having delinquent accounts to make payment [COLLECTION CLERK (clerical) 241.357-010]. May send form letters and brochures to solicit business from prospective customers. May adjust incorrect credit charges and grant extensions of credit on overdue accounts. May accept payment on accounts. May keep record of applications for loans and credit, using computer. May compute interest and payments, using calculator. May provide customer credit information or rating on request to retail stores, credit agencies, or banks. May check value of customer's collateral, such as securities, held as security for loan. May advise customer by phone or in writing about loan or credit information. May assist customer in filling out loan or credit application.
GOE: 07.04.01 STRENGTH: S GED: R4 M3 L4 SVP: 4 DLU: 88

205.367-026 CREEL CLERK (government ser.)

Interviews anglers and inspects catch to compile statistical data concerning recreational fishing: Greets anglers returning from recreational fishing and solicits permission to examine catch. Counts and examines fish to ascertain total caught and to identify species and sex. Collects deformed or diseased fish for analysis by others. Measures and weighs fish, using ruler and scale. Interviews anglers to determine state of residence, method and location of fishing, and type of bait used. Records data obtained and tabulates results.
GOE: 07.04.01 STRENGTH: L GED: R3 M3 L3 SVP: 2 DLU: 77

205.367-030 ELECTION CLERK (government ser.) alternate titles: poll clerk; returning officer

Performs any combination of the following duties during elections: Compiles and verifies voter lists from official registration records. Requests identification of voters at polling place. Obtains signatures and records names of voters to prevent voting of unauthorized persons. Distributes ballots to voters and answers questions concerning voting procedure. Counts valid ballots and prepares official reports of election results.
GOE: 07.04.03 STRENGTH: S GED: R3 M2 L2 SVP: 2 DLU: 77

205.367-034 LICENSE CLERK (government ser.)

Issues licenses or permits to qualified applicants: Questions applicant to obtain information, such as name, address, and age, and records data on prescribed forms. Evaluates information obtained to determine applicant qualification for licensure. Collects prescribed fee. Issues driver, automobile, marriage, or other license. May conduct oral, visual, written, or performance test to determine applicant qualifications.
GOE: 07.04.03 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 78

205.367-038 REGISTRAR (government ser.) alternate titles: entrance guard

Registers visitors to public facilities, such as national or state parks, military bases, and monuments: Stops vehicles and pedestrians at gate and records name, nationality, home address, license plate number of vehicle, and time of entrance and departure. Cautions visitors about fires, wild animals, travel hazards, and domestic pets and informs them of laws and regulations pertaining to area. May issue information leaflets. May collect fees and issue entry and fire permits. May give talks describing historical, natural, or scenic points of area.
GOE: 07.04.03 STRENGTH: L GED: R3 M2 L3 SVP: 5 DLU: 77

205.367-042 REGISTRATION CLERK (government ser.)

Interviews persons to compile information for legal or other records: Records answers to personal history queries, such as date of birth, length of residence in United States, and change of address to enroll persons for voting, citizenship applications, or other purposes. May record number of applicants registered. May fingerprint registrants [FINGERPRINT CLERK (government ser.) I]. May take affidavits concerning registrants' statement.
GOE: 07.04.01 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

205.367-046 REHABILITATION CLERK (nonprofit org.)

Compiles, verifies, and records client data in vocational rehabilitation facility: Interviews clients to obtain information, such as medical history and work limitations. Prepares and assists clients to complete routine intake and personnel forms. Gives and receives client information in person, by telephone, or mail to authorized persons. Prepares and types client attendance, training, and counseling reports from client records. Reviews training approval forms and payment vouchers for completeness and accuracy.
GOE: 07.04.01 STRENGTH: S GED: R3 M2 L2 SVP: 4 DLU: 77

205.367-050 SUPERVISOR, CONTINGENTS (retail trade)

Interviews and hires applicants for contingent (temporary and part-time) work and keeps employment records: Reviews applications and hires applicants. Notifies applicants by mail or telephone to report for work. Prepares and approves payroll vouchers. Keeps employment records. Compiles list of workers qualified for contingent employment. May schedule work assignments.
GOE: 07.04.01 STRENGTH: S GED: R4 M2 L4 SVP: 6 DLU: 77

205.367-054 SURVEY WORKER (clerical) alternate titles: interviewer; merchandising representative; public interviewer

Interviews people and compiles statistical information on topics, such as public issues or consumer buying habits: Contacts people at home or place of business, or approaches persons at random on street, or contacts them by telephone, following specified sampling procedures. Asks questions following specified outline on questionnaire and records answers. Reviews, classifies, and sorts questionnaires following specified procedures and criteria. May participate in federal, state, or local population survey and be known as Census Enumerator (government ser.).
GOE: 07.04.01 STRENGTH: L GED: R3 M1 L2 SVP: 2 DLU: 81

205.367-058 TRAFFIC CHECKER (government ser.)

Interviews motor vehicle drivers at specified road intersection or highway to secure information for use in highway planning: Places equipment, such as barricades, signs, and automatic vehicle counting devices. Signals driver to stop, presents identification credentials, and explains reason for halting vehicle. Questions driver to obtain data, such as itinerary and purpose of trip. Records results of interview, and permits driver to continue journey. May secure information on load (either passenger or cargo) carried and type and weight of vehicle.
GOE: 07.04.01 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 77

205.367-062 REFERRAL CLERK, TEMPORARY HELP AGENCY (clerical) alternate titles: referral clerk; staffing clerk

Compiles and records information about temporary job openings and refers qualified applicants from register of temporary help agency: Answers call from hospital, business, or other type of organization requesting temporary workers and obtains and records job requirements. Reviews records to locate registered workers who match job requirements and are available for scheduled shift. Notifies selected workers of job availability and records referral information on agency records. Sorts mail, files records, and performs other clerical duties. May give employment applications to applicants, schedule interviews with agency registration interviewers, or administer skill tests. May refer workers in specific occupations, such as nursing.
GOE: 07.05.03 STRENGTH: S GED: R3 M3 L3 SVP: 3 DLU: 86

205.567-010 BENEFITS CLERK II (clerical) alternate titles: insurance and benefits clerk

Answers employees' questions and records employee enrollment in benefits and group insurance programs: Explains and interprets company insurance program to employees and dependents. Answers questions regarding benefits, such as pension and retirement plan, and group insurance, such as life, hospitalization, and workers' compensation. Fills out application forms or verifies information on forms submitted by employees. Mails applications to insurance company. Files records of claims and fills out cancellation forms when employees leave company service. May correspond with or telephone physicians, hospitals, and employees regarding claims.
GOE: 07.05.03 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 80

206 FILE CLERKS

This group includes occupations concerned with classifying, sorting, and filing correspondence, records, and other data.

206.137-010 SUPERVISOR, FILES (clerical) alternate titles: records-section supervisor

Supervises and coordinates activities of workers engaged in maintaining central records files: Directs and assists workers in storing, retrieving, checking, correcting, and copying paper documents, microfilm, or other company records. Directs workers in searching files to retrieve lost or missing records, utilizing knowledge of frequent filing errors. Routes erroneously removed files to workers for refiling. Directs and assists workers in periodic disposal of obsolete files, following company policy and legal requirements. Conducts and coordinates studies of files and filing system as directed by management. May recommend changes in work procedures to improve filing-system efficiency. May supervise workers engaged in microfilming records. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.03 STRENGTH: L GED: R4 M2 L4 SVP: 7 DLU: 88

206.367-010 ENGINEERING-DOCUMENT-CONTROL CLERK (aircraft mfg.; electron. comp.) alternate titles: blueprint control clerk; drawing-release clerk; engineering-release clerk; release and technical records clerk

Compiles and maintains control records and related files to release blueprints, drawings, and engineering documents to manufacturing and other operating departments: Examines documents, such as blueprints, drawings, change orders, and specifications to verify completeness and accuracy of data. Confers with document originators or engineering liaison personnel to resolve discrepancies and compiles required changes to documents. Posts changes to computerized or manual control records, releases documents, and notifies affected departments. Maintains related files. May prepare requests for reproduction of documents. May operate reproduction equipment. May prepare reports and memorandums.
GOE: 07.05.03 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 89

206.367-014 FILE CLERK II (clerical)

Files correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order, or according to subject matter, or other system [FILE CLERK (clerical) I 206.387-034], searches for and investigates information contained in files, inserts additional data on file records, completes reports, keeps files current, and supplies information from file data. Classifies material when classification is not readily discernible [CLASSIFICATION CLERK (clerical) 206.387-010]. Disposes of obsolete files in accordance with established retirement schedule or legal requirements. May copy records on photocopying or microfilming machines. May type labels or reports. May make calculations or use calculating machine to keep files current. May be designated according to material filed.
GOE: 07.05.03 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 87

206.367-018 TAPE LIBRARIAN (clerical)

Classifies, catalogs, and maintains library of computer tapes: Classifies reels and cartridges of magnetic computer tape according to content, purpose, principal user, date generated, or other criteria. Assigns identification number, following standard system. Prepares catalog of tapes classified, using logbook and computer. Stores tapes according to classification and identification number. Issues tapes and maintains charge-out records. Inspects returned tapes and notifies supervisor when tapes are worn or damaged. Removes obsolete tapes from library, following data retention requirements. May send tapes to vendor for cleaning and to off-site location for secure storage. May maintain files of program developmental records and operating instructions. May work in computer room operations, performing tasks such as loading and removing paper and printouts and reels of tape.
GOE: 07.05.03 STRENGTH: L GED: R4 M2 L3 SVP: 4 DLU: 89

206.387-010 CLASSIFICATION CLERK (clerical) alternate titles: coding file clerk

Classifies materials according to subject matter and assigns numbers or symbols from predetermined coding system to facilitate accurate filing and reference: Scans correspondence, reports, drawings, and other materials to be filed to determine subject matter. Ascertains specified number or symbol, using code book or chart, and marks or stamps code on material. Assigns cross-indexing numbers if subject matter should be classified and filed under more than one heading. May revise coding system to improve code usage.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 80

206.387-014 FINGERPRINT CLERK II (government ser.)

Examines fingerprint patterns and classifies prints according to standard system: Examines fingerprints, using magnifying glass, to determine pattern formations. Classifies fingerprints according to standard system and records classification on file cards. Files records, following prescribed sequence. Searches fingerprint identification files to provide information to authorized persons.
GOE: 07.05.03 STRENGTH: S GED: R4 M2 L3 SVP: 4 DLU: 77

206.387-022 RECORD CLERK (textile)

Keeps files of sample pads, slubbings (slightly twisted fibers), and yarns for color comparison and stock reference: Attaches identification tags indicating data, such as color blend, batch number, and date of shipment, to sample pads, slubbings, and yarns, and files them. Files order forms, formula cards, and color percentage cards. May make sample pads from slubbings [PAD MAKER (textile)].
GOE: 07.07.01 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

206.387-034 FILE CLERK I (clerical)

Files records in alphabetical or numerical order, or according to subject matter or other system: Reads incoming material and sorts according to file system. Places cards, forms, microfiche, or other material in storage receptacle, such as file cabinet, drawer, or box. Locates and removes files upon request. Keeps records of material removed, stamps material received, traces missing files, and types indexing information on folders. May verify accuracy of material to be filed. May enter information on records. May examine microfilm and microfiche for legibility, using microfilm and microfiche viewers. May color-code material to be filed to reduce filing errors. May be designated according to subject matter filed, such as Change-of-Address Clerk (clerical); or according to material filed, such as File Clerk, Correspondence (clerical).
GOE: 07.07.01 STRENGTH: L GED: R3 M1 L2 SVP: 3 DLU: 87

206.587-010 BRAND RECORDER (government ser.)

Records brand marks used to identify cattle, produce, or other commodities, to facilitate identification: Receives applications for new brands and verifies against official brand records to prevent duplication. Records assignment or reassignment of brands beside name of appropriate individual or organization. Receives and records brand recording fees and submits brand certificates for approval. Keeps files of reports compiled by field inspectors to prevent frauds and unauthorized use of brands.
GOE: 07.05.03 STRENGTH: S GED: R3 M1 L2 SVP: 4 DLU: 77

207 DUPLICATING-MACHINE OPERATORS AND TENDERS

This group includes occupations concerned with making copies by means of office machines. Three major duplicating processes used are: photocopy (including photographic), spirit (or fluid), and stencil (ink). An image created by one of these processes is either transferred directly, as with the photocopying machine, or indirectly, as with the offset duplicating machine. Also included is the duplicating of braille-printed pages on chemically treated plastic paper. This group does not include offset printing machine and press occupations which are found in Groups 651 and 652.

207.137-010 CHIEF CLERK, PRINT SHOP (clerical)

Supervises and coordinates activities of workers in duplicating department: Analyzes requisitions for duplicating to determine method of reproduction, based on requested completion date, and availability and specialization of machines and machine operators. Keeps file indicating priority, date due, and status of job. Examines material in process and suggests improved methods of reproduction. Oversees machine preventive-maintenance program. May confer with persons requesting printing or duplicating to determine preference of methods and materials. May keep stock of duplicating material and requisition material. May keep supply of standard forms and issue forms on requisition. Performs other duties as described under SUPERVISOR (clerical) Master Title. May supervise workers engaged in making microfilm or microfiche copies of records and be designated Micrographics-Services Supervisor (clerical).
GOE: 05.10.05 STRENGTH: L GED: R4 M2 L3 SVP: 6 DLU: 77

207.682-010 DUPLICATING-MACHINE OPERATOR I (clerical)

Operates machine to reproduce data or ruled forms on paper from type in flat impression bed or plates on revolving cylinder: Selects type or embossed plate and positions type or plate on cylinder or flat bed of machine. Loads paper in feed tray and makes adjustments to parts, such as inking rolls or ribbon and feeding mechanism. Starts machine which automatically pushes sheets under revolving cylinder or against flat impression bed of type where paper is printed. May keep record of number of copies made. Important variations may be indicated by trade name of machines used.
GOE: 05.10.05 STRENGTH: L GED: R3 M2 L1 SVP: 4 DLU: 77

207.682-014 DUPLICATING-MACHINE OPERATOR II (clerical)

Operates duplicating machine to print typewritten or handwritten matter directly from master copy: Places master copy on drum of machine and blank paper in feed tray. Adjusts machine for speed, size of paper, and flow of process liquid to moistening pad. Starts machine that pulls blank sheets across moistening pad and transfers image from master copy onto copy sheet. May type or draw diagram to prepare original copy. Important variations may be indicated by trade name of machine operated.
GOE: 05.12.19 STRENGTH: L GED: R2 M1 L1 SVP: 4 DLU: 77

207.682-018 OFFSET-DUPLICATING-MACHINE OPERATOR (clerical)

Operates offset-duplicating machine to reproduce single or multicolor copies of charts, schedules, bulletins, and related matter, according to oral instructions or layout and stock specifications on job order: Installs sensitized metal printing plate or master copy of plastic-coated paper around press cylinder of machine and locks plate or master copy into position, using handtools. Turns handwheel and ink fountain screws to regulate ink flow. Selects paper stock to be printed according to color, size, thickness, and quantity specified, stacks paper on feed table, and positions spring guide on side of paper stack. Turns elevator crank to raise feed table to paper height. Sets dial controls to adjust speed and feed of machine according to weight of paper. Starts machine that automatically reproduces copy by offset process. Cleans and files master copy or plate. Cleans and oils machine. May prepare printing plates. May operate stencil-process or spirit-duplicating machines and photocopy equipment. Important variations may be indicated by trade names of machines used.
GOE: 05.10.05 STRENGTH: M GED: R3 M2 L1 SVP: 5 DLU: 77

207.685-010 BRAILLE-DUPLICATING-MACHINE OPERATOR (print. & pub.) alternate titles: braille-thermoform operator

Tends equipment to reproduce braille-embossed pages, using one of following methods: (1) Places master page on screen bed. Places roll of treated paper on stand. Threads paper through equipment and locks paper in clamping frame. Pulls heat unit over clamping frame. Depresses pedal or handle to lower clamping frame onto screen bed and to create vacuum that forms braille impressions. Pushes heat unit from bed. Releases pedal or handle to raise clamping frame, and releases catch on frame to draw reproduced copy through equipment. Repeats process to make required number of copies. Cuts copies apart, using scissors. Writes identifying information, such as page number or title, on each copy. (2) Positions master page on screen bed. Places sheet of heat-sensitive plastic paper over page and lowers clamping frame to lock page into position on bed. Pulls heat unit over clamping frame to activate vacuum pump trip-lever. Holds heat unit over frame to form braille impressions. Pushes heat unit from bed to release vacuum. Raises frame to release individual copy. Repeats process to make required number of copies. Most workers in this occupation are blind.
GOE: 05.12.19 STRENGTH: M GED: R2 M1 L2 SVP: 2 DLU: 77

207.685-014 PHOTOCOPYING-MACHINE OPERATOR (clerical)

Tends duplicating machine to reproduce handwritten or typewritten matter: Places original copy on glass plate in machine. Places blank paper on loading tray. Sets control switch for number of copies. Presses button to start machine which transfers image of original copy onto blank paper by photographic and static electricity process. May clean and repair machine. May receive payment for duplicate copies. Important variables may be indicated by trade name of machine tended.
GOE: 05.12.19 STRENGTH: L GED: R2 M1 L1 SVP: 2 DLU: 77

207.685-018 PHOTOGRAPHIC-MACHINE OPERATOR (clerical)

Tends machine that photographs original documents, such as bills, statements, receipts, and checks: Loads machine with film. Feeds records to be photographed into feed rolls that carry material to be photographed past camera lens, or positions records on table beneath camera lens. May adjust camera distance from document, focus, and exposure settings to accommodate size of record and ensure clarity and resolution of image. May tend equipment which encases roll film in cartridges or mounts microfiche (sheet of microfilm) on aperture card.
GOE: 05.12.19 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 87

208 MAILING AND MISCELLANEOUS OFFICE MACHINE OPERATORS

This group includes mailing and miscellaneous office machine occupations, not elsewhere classified, concerned with using machines to record data; to emboss data on metal or plastic plates for addressing and identification purposes; to sort and fold printed or typewritten matter; to insert, seal, address, and stamp mail; and to open envelopes. Occupations involving substantial typing duties and use of machines equipped with typewriter-like keyboards to record data or to typeset printed matter, using methods other than preparation of metal plates or 'slugs' are found in Group 203. Occupations concerned with operating automatic data processing equipment are found in Group 213.

208.382-010 TERMINAL-MAKEUP OPERATOR (print. & pub.) alternate titles: ad-terminal-makeup operator

Operates computer terminal and related equipment to transfer and typeset display advertising data from perforated tape onto computer tapes for subsequent reproduction as printed matter: Secures perforated tape roll on machine reel and presses button to feed perforated tape into terminal console. Presses button to activate video display screen. Reads work order to determine combination of type style, point size, line width, and spacing to be set. Pushes terminal controls and depresses keys to observe and arrange elements on screen according to specifications. Measures copy margins to verify margin specifications, using ruler. Presses buttons to transfer typeset copy onto computer tape and into computer for storage.
GOE: 07.06.01 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 77

208.462-010 MAILING-MACHINE OPERATOR (print. & pub.)

Operates machine that automatically addresses, weighs, and ties into bundles printed publications, such as magazines, catalogs, and pamphlets, for mailing according to zip code: Reads production order to determine type and size of publication scheduled for mailing. Adjusts guides, rollers, loose card inserter, weighing machine, and tying arm, using rule and handtools. Fills paste reservoir. Mounts roll of subscriber address labels onto machine spindle and threads twine through tying arm. Starts machine and observes operation to detect evidence of malfunctions throughout production run. Stops machine to make adjustments or clear jams. Records production according to customer name and zip code, and machine down time due to malfunctions or lack of work.
GOE: 06.04.38 STRENGTH: M GED: R4 M2 L3 SVP: 5 DLU: 77

208.582-010 ADDRESSING-MACHINE OPERATOR (clerical)

Operates machine to print addresses, code numbers, and similar information on items, such as envelopes, accounting forms, packages, and advertising literature: Positions plates, stencils, or tapes in machine magazine and places articles to be addressed into loading rack. Starts machine that automatically feeds plates, stencils, or tapes through mechanism. Adjusts flow of ink and guides to fit size of paper and sets stops and selectors so that only certain plates will be printed, using wrench and pliers. Maintains plate file and operates embossing machine or typewriter to make corrections, additions, and changes on plates. May type statistical lists of plate files and correspondence concerning addressing jobs.
GOE: 05.12.19 STRENGTH: L GED: R3 M2 L2 SVP: 4 DLU: 77

208.582-014 EMBOSSING-MACHINE OPERATOR I (clerical) alternate titles: name-plate-stamping-machine operator; plate embosser

Operates machine to emboss names and addresses on metallic and nonmetallic plates for use in duplicating or addressing machines or for use as nameplates and tags: Adjusts plate carriage for each size plate, and clamps blank plates in holder. Reads copy to be embossed and turns handwheel to set character or letter die in embossing position. Pulls lever to lower die and emboss character on plate. Trips levers or presets automatic controls to space letters, words, and lines. May insert plates in envelopes. May insert plates in frames and file alphabetically. May operate pantograph type engraving machine to engrave plates [ENGRAVER PANTOGRAPH (engraving) I]. Important variations may be indicated by trade name of machine operated.
GOE: 06.02.02 STRENGTH: S GED: R3 M1 L2 SVP: 4 DLU: 77

208.682-010 EMBOSSING-MACHINE OPERATOR II (clerical) alternate titles: embosser operator; plate embosser

Operates electrically powered machine to emboss metal plates for use in duplicating and addressing machines: Places blank plate in holder. Depresses keys on keyboard to imprint characters on plate, copying name and address from form or work ticket. Removes embossed plate and inserts plate in indexed file according to work ticket specifications. May operate manually powered embossing machine [EMBOSSING-MACHINE OPERATOR (clerical) I]. May operate addressing and duplicating machines.
GOE: 06.02.02 STRENGTH: S GED: R3 M1 L2 SVP: 4 DLU: 77

208.685-010 COLLATOR OPERATOR (clerical)

Tends machine that assembles pages of printed material in numerical sequence: Adjusts control that regulates stroke of paper pusher, according to size of paper. Places pages to be assembled in holding trays. Starts machine. Removes assembled pages from machine.
GOE: 05.12.19 STRENGTH: L GED: R2 M1 L1 SVP: 2 DLU: 77

208.685-014 FOLDING-MACHINE OPERATOR (clerical) alternate titles: folder operator

Tends machine that folds advertising literature, forms, letters, or other paper sheets: Turns indicator knobs to adjust folding rollers, side guides, and stops, according to specified size and number of folds. Starts machine and feeds paper sheets between folding rollers. Removes folded sheets. May place folded sheets into envelopes preparatory to mailing.
GOE: 05.12.19 STRENGTH: L GED: R2 M1 L1 SVP: 2 DLU: 77

208.685-018 INSERTING-MACHINE OPERATOR (clerical)

Tends machine that inserts printed matter, such as letters or booklets into folders or envelopes: Stacks quantities of inserts and covers into machine feedboxes and turns setscrews to adjust feeder mechanisms, according to thickness of material. Starts machine and replenishes feedboxes with inserts and covers.
GOE: 05.12.19 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

208.685-022 MICROFILM MOUNTER (clerical)

Tends machine that automatically mounts developed microfilm onto cards for filing purposes: Inserts roll of microfilm into machine. Fills hopper with presorted cards. Pours specified amount of adhesive solution into hopper to coat cards. Starts machine and observes coating of cards with adhesive solution and mounting of film onto cards.
GOE: 05.12.19 STRENGTH: L GED: R2 M1 L1 SVP: 2 DLU: 77

208.685-026 SEALING-AND-CANCELING-MACHINE OPERATOR (clerical) alternate titles: envelope-stamping-machine operator; letter-stamping-machine operator; postage-machine operator

Tends machine that automatically seals envelopes and prints postage and postmark onto envelopes or tape to be affixed onto packages: Turns indicator dials to specified letters and numbers to be printed. Starts machine and positions envelopes onto feed tray or secures roll of tape on machine spindles. Removes postmarked envelopes or tape. May weigh articles to determine required postage, using scale and postal code book. May be designated according to particular function as Canceling-Machine Operator (clerical); Envelope-Sealing-Machine Operator (clerical); Stamping-Machine Operator (clerical).
GOE: 05.12.19 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 77

208.685-034 WING-MAILER-MACHINE OPERATOR (print. & pub.)

Tends machine that affixes address labels to advertising matter preparatory to mailing: Adjusts wing (feed guides) to accommodate size of article to be labeled and places stack of unlabeled articles between guides. Mounts roll of preaddressed labels onto machine spindle. Fills reservoir with water or paste. Moves handle and turns rubber wheel to feed label over roller or brush that applies water or paste and under blade that automatically cuts labels from roll and applies label to mailing piece. Removes labeled article from machine and stacks on table, exposing unlabeled article for labeling.
GOE: 05.12.19 STRENGTH: L GED: R2 M1 L1 SVP: 2 DLU: 77

209 STENOGRAPHY, TYPING, FILING, AND RELATED OCCUPATIONS, N.E.C.

This group includes occupations, not elsewhere classified, concerned with making, classifying, and filing records.

209.132-010 SUPERVISOR, PERSONNEL CLERKS (clerical)

Supervises and coordinates activities of workers engaged in compilation and maintenance of personnel records: Coordinates recording and filing of information about company personnel, such as promotions, wage scales, absences, training status, and discharges. Compiles reports of absences, accession rates, salaries, and other matters of interest to company management, using typewriter and calculator. Performs other duties as described under SUPERVISOR (clerical) Master Title. May hire and discharge subordinates. May discuss merit ratings with company employees to inform employees of progress or to assist in correcting deficiencies.
GOE: 07.05.03 STRENGTH: S GED: R4 M2 L4 SVP: 6 DLU: 77

209.132-014 TECHNICAL COORDINATOR (government ser.)

Supervises and coordinates activities of workers engaged in processing applications and claims in water rights office: Prepares correspondence and takes dictation. Examines applications for errors. Prepares notices for owners to close, clean, deepen, repair, or replace wells. Prepares closing notices for publication. Plats descriptions on documents, using drafting tools. Answers telephone and personal inquiries. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.03 STRENGTH: S GED: R4 M4 L4 SVP: 7 DLU: 77

209.137-010 MAILROOM SUPERVISOR (clerical)

Supervises and coordinates activities of clerks who open, sort, and route mail, and prepare outgoing material for mailing: Reads letters and determines department or official for whom mail is intended and informs MAIL CLERK (clerical) of routing. Computes amount of postage required for outgoing mail according to weight and classification. Computes cost of mail permits from postage meter readings. Performs other duties as described under SUPERVISOR (clerical) Master Title. May interview and recommend hiring of mailroom employees. May train new employees. May maintain personnel records [PERSONNEL CLERK (clerical)].
GOE: 07.05.04 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

209.137-014 METER READER, CHIEF (utilities; waterworks)

Supervises and coordinates activities of METER READERS (utilities; waterworks): Verifies rates and addresses of new service accounts. Reviews reports and notifies authorities of attempted diversions, defective meters, and other irregularities. Investigates customer complaints concerning METER READERS (utilities; waterworks). Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.02 STRENGTH: S GED: R4 M2 L3 SVP: 6 DLU: 77

209.137-018 SUPERVISOR, AGENCY APPOINTMENTS (insurance)

Supervises and coordinates activities of workers engaged in maintaining records of insurance company agents' appointments, licenses, certification, and sales contracts: Confers with superior, subordinates, and personnel in other departments to plan and coordinate work schedules. Evaluates work of AGENT-LICENSING CLERKS (insurance) and returns faulty work with instructions for correction or rework. Conducts periodic job-performance reviews and recommends appropriate personnel action. Gives orientation to and trains new workers, or assigns employee to experienced worker for training. Performs work of and assists subordinates to maintain production schedules. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.03 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77

209.137-026 SUPERVISOR, MARKING ROOM (retail trade)

Supervises and coordinates activities of workers engaged in marking and attaching price tickets or tags to merchandise in marking room of retail establishment: Reviews invoices and purchase orders and makes rounds of work stations to determine type and amount of marking tickets required for each shipment of goods. Periodically examines test run of tickets printed by TICKETERS (any industry), to detect machine skips or other printing errors. Obtains completed batches of marking tickets, distributes tickets with purchase orders, and initiates correction form when discrepancies between merchandise and purchase order entries are noted by MARKERS (retail trade; wholesale tr.). Regularly participates in marking and tagging merchandise to assist workers and maintain production. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 05.09.03 STRENGTH: L GED: R3 M2 L3 SVP: 6 DLU: 77

209.362-010 CIRCULATION CLERK (print. & pub.) alternate titles: subscription clerk

Compiles records concerned with delivery or mail order distribution of newspapers or magazines to subscribers, carriers, or dealers and adjusts complaints: Examines delivery tickets and records number of newspapers or magazines delivered to each city carrier or dealer. Types changes and corrections in names and addresses of subscribers, carriers, and dealers on distribution lists. Writes or types receipts for mail order subscriptions and forwards them to customers. Examines subscription date file and sends form letters to solicit renewal of expiring subscriptions. Receives telephoned and written complaints from subscribers and notifies distributor. Sells back copies of publication as requested. When concerned with distribution of publications within city may be designated City-Distribution Clerk (print. & pub.).
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

209.362-014 CONTROL CLERK, AUDITING (insurance)

Maintains audit-control files, assigns insurance cases to field auditors, and compiles reports of audits accomplished: Assigns insurance cases to field auditors for investigation or settlement according to designated territory and type of audit, following established procedures. Maintains card control files to indicate location and status of audits. Reviews audit reports and compares reports with data in files to compile production reports, using calculator and typewriter.
GOE: 07.05.03 STRENGTH: S GED: R3 M3 L3 SVP: 3 DLU: 77

209.362-018 CREDIT REFERENCE CLERK (financial; retail trade)

Telephones or writes to references listed on application form to investigate credit standing of applicant. Records information on previous employment, received from employers, using typewriter or computer. Reciprocates credit information with credit bureaus.
GOE: 07.05.02 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 86

209.362-022 IDENTIFICATION CLERK (government ser.)

Performs any combination of following duties to compile and transmit records, relay information, microfilm documents, and take and classify fingerprints in police agency: Retrieves and prints copies of police records and reports requested by public and police personnel, using computer and printer. Retrieves information on vehicles and persons requested by patrolling police officers, and provides information to officers over police radio communications system. Operates equipment to microfilm crime and accident reports. Files microfilm. Retrieves microfilmed information upon request of police officials or public, and operates equipment to copy requested information. Tends facsimile machine to transmit and receive photographs, fingerprints, and accompanying information. Fingerprints applicants for licenses and assists in preparation of applications. Classifies fingerprints and matches fingerprints with prints previously filed as evidence in unsolved crimes [FINGERPRINT CLASSIFIER (government ser.) 375.387-010]. Compiles and submits periodic reports pertaining to police department activities.
GOE: 07.05.03 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 78

209.362-026 PERSONNEL CLERK (clerical) alternate titles: human resources clerk; personnel records clerk

Compiles and maintains personnel records: Records employee information, such as personal data; compensation, benefits, and tax data; attendance; performance reviews or evaluations; and termination date and reason. Processes employment applications and assists in other employment activities. Updates employee files to document personnel actions and to provide information for payroll and other uses. Examines employee files to answer inquiries and provides information to authorized persons. Compiles data from personnel records and prepares reports using typewriter or computer. May administer and score aptitude, personality, and interest tests. May explain bonding procedure required by company, and assist in completion of bonding application. May compute wages and record data for use in payroll processing [PAYROLL CLERK (clerical) 215.382-014]. May compile and maintain records for use in employee benefits administration and be designated Benefits Clerk (clerical) I. May prepare and file reports of accidents and injuries at establishment and be designated Accident-Report Clerk (clerical).
GOE: 07.05.03 STRENGTH: S GED: R4 M2 L4 SVP: 4 DLU: 88

209.362-030 CONGRESSIONAL-DISTRICT AIDE (government ser.)

Provides information and assistance to public and performs variety of clerical tasks in office of congressional legislator: Answers requests for information and assistance from constituents and other members of public, by phone or in person, using knowledge of governmental agencies and programs and source materials, such as agency listings and directories. Transcribes reports and types letters, using electric typewriter. Operates telecopier to receive and send messages, reports, and other documents. Opens and sorts mail according to addressee or type of assistance or information requested. Maintains record of telephone calls. Files correspondence, reports, and documents. Occasionally composes correspondence in response to written requests. Occasionally contacts other governmental or private agencies to act as liaison on behalf of constituents.
GOE: 07.04.04 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 86

209.362-034 CORRESPONDENCE CLERK (clerical)

Composes letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information, delinquent accounts, incorrect billing, unsatisfactory service, or to request information: Reads incoming correspondence and gathers data to formulate reply. Operates typewriter to prepare correspondence or to complete form letters, or dictates reply. May route correspondence to other departments for reply. May keep files of correspondence sent, received, or requiring further action. May process orders, prepare order forms, and check progress of orders [ORDER CLERK (clerical) 249.362-026]. May be designated according to type of correspondence handled as Claim Clerk (clerical); Credit-Correspondence Clerk (clerical); Fan-Mail Clerk (amuse. & rec.); Sales-Correspondence Clerk (clerical).
GOE: 07.04.02 STRENGTH: S GED: R3 M2 L2 SVP: 6 DLU: 78

209.367-010 AGENT-LICENSING CLERK (insurance) alternate titles: agents'-records clerk

Processes new and prospective agents' licensing, certification, or bonding applications and forms to ensure conformance with regulations of State Insurance Commissions and bonding companies: Prepares or reviews licensing applications and other forms for completeness and accuracy, in accordance with insurance commission or bonding company requirements. Mails applications, documents, and fees to authorities and arranges appointments for examinations. Notifies company officials of applicants' acceptance or rejection. Maintains files of correspondence, records, and reports. May compile, type, and mail to field offices changes to approved lists of medical examiners.
GOE: 07.05.03 STRENGTH: S GED: R4 M1 L4 SVP: 5 DLU: 77

209.367-014 BRAILLE PROOFREADER (nonprofit org.; print. & pub.)

Verifies proof copy of braille transcription against original script, such as pamphlet, book, or newspaper, to detect grammatical, typographical, or compositional errors and marks proof for correction: Reads original script to compare it with proof copy (if sighted); or listens to reading or recording of original and slides fingers over braille characters to feel discrepancies in proof (if blind). Consults reference books or secures aid of reader to check references to rules of grammar and composition. Marks proof with braille stylus or pencil to correct errors, using standard printers' marks. May direct workers in use of braille slates (printing devices). May select material for transcription.
GOE: 07.05.02 STRENGTH: S GED: R4 M1 L4 SVP: 5 DLU: 77

209.367-018 CORRESPONDENCE-REVIEW CLERK (clerical)

Reads and routes incoming correspondence to individual or department concerned: Reviews correspondence, determines appropriate routing, and requisitions records needed to process correspondence. Types acknowledgement letter to person sending correspondence. Reviews requested records for completeness and accuracy and attaches records to correspondence for reply by other workers. May maintain files and control records to show status of action in processing correspondence. May compile data from records to prepare periodic reports. May investigate discrepancies in reports and records and confer with personnel in affected departments to ensure accuracy and compliance with procedures.
GOE: 07.05.04 STRENGTH: S GED: R3 M1 L3 SVP: 5 DLU: 77

209.367-026 FINGERPRINT CLERK I (government ser.)

Transfers fingerprints of persons onto cards for purposes of identification: Directs individual to extend fingers and presses fingers on ink pad or glass plate and rolls them in specified spaces on card. Writes or types identifying information, such as name, address, and occupation on card. May administer oath of allegiance and perform other clerical duties.
GOE: 07.04.03 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 77

209.367-034 LOST-CHARGE-CARD CLERK (clerical)

Records data concerning lost or stolen charge cards: Receives by telephone, letter, or in person, and records information concerning loss, theft, or destruction of charge cards. Records information in customer-account record to avoid further billing of customer. Compiles reports to notify other personnel of possible need for further investigation and action, such as issuance of lost or stolen-card bulletin to subscribing merchants, to prevent fraudulent use of lost or stolen charge cards by others, or to issue new charge card to customer. May issue reward checks to merchants or other people who turn in lost or stolen charge cards. May send form letter to customers in reply to inquiries about lost, stolen, or replacement charge cards.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

209.367-038 NEWS ASSISTANT (radio-tv broad.) alternate titles: desk assistant

Compiles, dispenses, and files newsstories and related copy to assist editorial personnel in broadcasting newsroom: Telephones government agencies and sports facilities and monitors other stations to obtain weather, traffic, and sports information. Telephones people involved in news events to obtain further information or to arrange for on-air or background interviews by news broadcasting personnel. Files and retrieves news scripts, printouts, and recording tapes. May make written copies of newsstories called in from remote locations. May record, edit, and play back tapes of newsstories to assist COLUMNIST/COMMENTATOR (print. & pub.; radio-tv broad.), using recording and splicing machines and equipment.
GOE: 07.05.03 STRENGTH: L GED: R4 M2 L4 SVP: 3 DLU: 77

209.367-042 RECONSIGNMENT CLERK (clerical) alternate titles: disposition clerk; diversion clerk

Reroutes freight shipments to new destinations following request from shipper: Receives request from shipper for reconsignment or change in destination of freight shipment. Searches for original bill of lading, waybill, and freight bills to ascertain original route or destination. Telephones station at next scheduled stop on original route and issues instructions to reroute freight shipment. Sends telegram to confirm instructions issued over telephone. Prepares new bill of lading to record shipper's request for new destination, reconsignment, and route selected. May prepare waybills.
GOE: 07.05.04 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

209.367-046 TITLE SEARCHER (real estate) alternate titles: abstractor

Searches public and private records and indices to compile list of legal instruments pertaining to property titles, such as mortgages, deeds, and assessments, for insurance, real estate, or tax purposes: Reads search request to ascertain type of title evidence required, and to obtain legal description of property and names of involved parties. Compares legal description of property with legal description contained in records and indices, to verify such factors as deed of ownership, tax code and parcel number, and description of property's boundaries. Requisitions maps or drawings delineating property from company title plant, county surveyor, or assessor's office. Confers with realtors, lending institution personnel, buyers, sellers, contractors, surveyors, and courthouse personnel to obtain additional information. Compiles list of transactions pertaining to property, using legal description or name of owner to search lot books, geographic and general indices, or assessor's rolls. Examines title to determine if there are any restrictions which would limit use of property, prepares report listing restrictions, and indicates action needed to remove restrictions to clear title. Compiles information and documents required for title binder. Prepares title commitment and final policy of title insurance based on information compiled from title search. May specialize in searching tax records and be designated Tax Searcher (real estate). May use computerized system to retrieve additional documentation needed to complete real estate transaction. May retrieve and examine closing files to determine accuracy of information and to ensure that information included is recorded and executed according to regulations governing real estate industry. May prepare closing statement, utilizing knowledge of and expertise in real estate procedures.
GOE: 07.05.02 STRENGTH: L GED: R3 M1 L3 SVP: 5 DLU: 89

209.367-050 TRIP FOLLOWER (air trans.) alternate titles: flight follower

Posts positions of various aircraft flying within boundaries of dispatch area, on flight-following board: Reads messages received over telegraphic typewriter and posts data pertaining to position of airplanes on flight-following board. Notifies DISPATCHER (air trans.) or FLIGHT-INFORMATION EXPEDITER (air trans.) of messages received regarding departure times, delays, mechanical difficulties, or unusual weather conditions.
GOE: 07.04.05 STRENGTH: L GED: R3 M3 L3 SVP: 3 DLU: 77

209.367-054 YARD CLERK (r.r. trans.) alternate titles: check clerk

Prepares switching orders for railroad yard switching crew: Types or writes switching orders to inform switching crew of railroad yard, location, disposition, and number of railroad cars to be switched for loading, unloading, makeup, and breakup of trains, based on information received from YARD MANAGER (r.r. trans.) and other personnel or records. Keeps record of and reports movement and disposition of railroad cars for YARD MANAGER (r.r. trans.). May count and record number of cars remaining in yard each day. May telephone various personnel to verify location of railroad cars.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 77

209.382-010 CONTINUITY CLERK (motion picture)

Types descriptive record of motion picture scenes, including dialog, and such details as wardrobe, hairdress, and on-scene entrances and exits of ACTORS (amuse. & rec.); ACTRESS (amuse. & rec.) to aid editorial personnel in editing and assembling complete film: Mounts film on spindle of film viewer and starts equipment. Observes film on screen to determine action being depicted and pertinent details. Types brief narrative description and identifying information for each scene. Keeps records of completed work.
GOE: 07.05.03 STRENGTH: S GED: R3 M1 L3 SVP: 5 DLU: 77

209.382-014 SPECIAL-CERTIFICATE DICTATOR (insurance) alternate titles: settlement technician

Drafts endorsement to basic life insurance agreement, consistent with company and legal requirements, to denote method of payment to beneficiary: Reviews insured's request and examines basic policy to determine modifications required in basic agreement. Types or dictates text of modifying agreement to be appended to basic policy.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 6 DLU: 77

209.382-022 TRAFFIC CLERK (radio-tv broad.) alternate titles: traffic manager

Compiles log (broadcast schedule) of radio, television, or cable television commercial and public-service spot announcements, using computer: Reviews on-air time sales orders and public-service announcements to verify completeness of data required for log, such as sponsor identity, date, time, and duration of announcement, and whether live or recorded announcements. Enters information, such as sponsor identity, date, maximum time and frequency of commercials, and established network or local news announcement times, into computer to generate log. Contacts station staff for missing information. Reviews sponsors' requests for specific dates and times of announcements, and recommends alternate dates and times, or keys information into computer to revise log to avoid conflicts. Enters information into computer to compose daily log, and prints and distributes log to operations personnel and on-air talent. Reviews daily log after use for authorized changes made during broadcast date. May review content of commercial or public-service announcements for objectionable material. May operate viewing and or audio equipment to ascertain content and length of commercial or public-service announcements. May perform additional clerical duties, such as billing, typing correspondence, reception, and filing sales orders, commercial and public-service announcement tapes, and daily logs.
GOE: 07.05.03 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 89

209.387-014 COMPILER (clerical)

Compiles directories, survey findings, opinion polls, and census reports from data obtained from surveys or census: Compiles names, addresses, vital statistics, and other facts or opinions from business subscribers or persons in communities or cities. Verifies information for completeness and accuracy. Records and arranges information in specified order or groupings, such as by name, location, sex, occupation, or affiliation. May use typewriter or other recording device to duplicate information for filing or distribution. May prepare graphs or charts to show survey results. May be designated according to type of information compiled as Directory Compiler (clerical); Survey Compiler (clerical). May compile lists of prospective customers and be designated Mailing-List Compiler (clerical).
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

209.387-018 CONTACT CLERK (utilities)

Sorts and lists gas- and electric-power service-connection orders for distribution to various service centers and compiles data from completed orders for reports: Sorts orders into groups for delivery to service centers, locating address of customer on zoned map to determine appropriate center. Compiles list of each type of order (dispatch list) for use as control record. Reviews completed orders for compliance with reporting procedures and compiles data for various reports. Reviews incompleted orders and forwards them for processing.
GOE: 07.05.04 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

209.387-022 DATA-EXAMINATION CLERK (clerical)

Reviews computer input and output documents to ensure accuracy, completeness, and adherence to establishment standards: Reviews documents, such as surveys, to ensure completeness and appropriateness prior to data entry. Reads notes and instructions written on source documents and compares information with printouts to detect errors and ensure completeness and conformity with establishment policies and procedures. Notifies supervisor when errors and shortage of output are detected, and corrects errors or refers work to other workers for correction. Compares corrected input and output data with source documents, worksheets, and data displayed on screen of computer terminal to verify corrections. May review only computer input or output. May operate machines to separate and remove carbon paper from computer generated forms. May re-type mutilated forms, using typewriter. May sort printouts for distribution.
GOE: 07.05.02 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 87

209.387-026 LIBRARY CLERK, TALKING BOOKS (library)

Selects talking books for mailing to blind library patrons: Compares borrower's written request with list or chart of available titles. Selects books or materials, such as large type or braille volumes, tape cassettes, and open reel tape talking books, following borrower's request, or selects substitute titles, following such criteria as age, education, interest, and sex of borrower. Obtains books or materials from shelves. Types address label to prepare books or materials for mailing. May type records, such as material or issue cards. May receive and inspect talking books returned to library [BRAILLE-AND-TALKING BOOKS CLERK (library)].
GOE: 05.09.01 STRENGTH: L GED: R3 M1 L3 SVP: 3 DLU: 77

209.387-030 PROOFREADER (print. & pub.)

Reads typescript (original copy) or proof of type setup to detect and mark for correction any grammatical, typographical, or compositional errors, by either of following methods: (1) Places proof and copy side by side on reading board. Reads proof against copy, marking by standardized code, errors that appear in proof. Returns marked proof for correction and later checks corrected proof against copy. (2) Reads and corrects proof while COPY HOLDER (print. & pub.) reads aloud from original copy or reads proof aloud to COPY HOLDER (print. & pub.) who calls out discrepancies between proof and copy. May measure dimensions, spacing, and positioning of page elements (copy and illustrations) to verify conformance to specifications, using printer's ruler.
GOE: 07.05.02 STRENGTH: L GED: R4 M1 L4 SVP: 5 DLU: 77

209.387-034 SUGGESTION CLERK (clerical)

Compiles and records suggestions submitted to suggestion committee: Reads suggestions submitted and records suggestions on control cards. Writes memorandum to acknowledge receipt of suggestion. Requisitions amount of cash award recommended for accepted suggestions. Schedules distribution of awards to winners, or forwards checks and award certificates to appropriate department heads for presentation to winners. Writes or types letters to originators of rejected suggestions, explaining reasons for nonacceptance. Maintains record of suggestions received. May review suggestions for clarity and legibility before presenting copies to review committee.
GOE: 07.05.03 STRENGTH: S GED: R3 M1 L3 SVP: 4 DLU: 77

209.562-010 CLERK, GENERAL (clerical) alternate titles: office clerk, routine

Performs any combination of following and similar clerical duties requiring limited knowledge of systems or procedures: Writes, types, or enters information into computer, using keyboard, to prepare correspondence, bills, statements, receipts, checks, or other documents, copying information from one record to another. Proofreads records or forms. Counts, weighs, or measures material. Sorts and files records. Receives money from customers and deposits money in bank. Addresses envelopes or packages by hand or with typewriter or addressograph machine. Stuffs envelopes by hand or with envelope stuffing machine. Answers telephone, conveys messages, and runs errands. Stamps, sorts, and distributes mail. Stamps or numbers forms by hand or machine. Photocopies documents, using photocopier.
GOE: 07.07.03 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 89

209.567-010 METER READER (utilities; waterworks)

Reads electric, gas, water, or steam consumption meters and records volume used by residential and commercial consumers: Walks or drives truck over established route and takes readings of meter dials. Inspects meters and connections for defects, damage, and unauthorized connections. Indicates irregularities on forms for necessary action by servicing department. Verifies readings to locate abnormal consumption and records reasons for fluctuations. Turns service off for nonpayment of charges in vacant premises, or on for new occupants. Collects bills in arrears. Returns route book to business office for billing purposes. May be designated according to type of meter read as Electric-Meter Reader (utilities); Gas-Meter Reader (utilities); Steam-Meter Reader (utilities); Water-Meter Reader (waterworks).
GOE: 05.09.03 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 81

209.567-014 ORDER CLERK, FOOD AND BEVERAGE (hotel & rest.)

Takes food and beverage orders over telephone or intercom system and records order on ticket: Records order and time received on ticket to ensure prompt service, using time-stamping device. Suggests menu items, and substitutions for items not available, and answers questions regarding food or service. Distributes order tickets or calls out order to kitchen employees. May collect charge vouchers and cash for service and keep record of transactions. May be designated according to type of order handled as Telephone-Order Clerk, Drive-In (hotel & rest.); Telephone-Order Clerk, Room Service (hotel & rest.).
GOE: 07.04.02 STRENGTH: S GED: R3 M1 L2 SVP: 2 DLU: 77

209.582-010 MUSIC COPYIST (print. & pub.) alternate titles: music typographer

Copies musical scores onto stencils or manuscript paper for reproduction: Writes or types, using typewriter equipped with musical-symbol keyboard, musical notations indicating instrumental parts and choral arrangement. Draws or types lines to block out spacing of words and music. Types stencils and other materials concerned with reproduction of musical scores.
GOE: 07.06.02 STRENGTH: S GED: R3 M2 L2 SVP: 5 DLU: 77

209.584-010 BRAILLE TRANSCRIBER, HAND (education; nonprofit organ.; print. & pub.) alternate titles: braille coder

Transcribes reading matter into braille for use by the blind, using hand stylus: Reads copy and manipulates hand stylus to emboss special paper with various combinations of dots that characterize braille alphabet, using braille code form.
GOE: 07.05.03 STRENGTH: S GED: R3 M1 L3 SVP: 4 DLU: 77

209.587-010 ADDRESSER (clerical) alternate titles: addressing clerk; envelope addresser

Addresses by hand or typewriter, envelopes, cards, advertising literature, packages, and similar items for mailing. May sort mail.
GOE: 07.07.02 STRENGTH: S GED: R2 M1 L2 SVP: 2 DLU: 77

209.587-014 CREDIT-CARD CLERK (retail trade)

Issues credit cards to customers for use as identification when purchasing articles to be charged to their account. Assigns and records card identification number on customer's account. Keeps records of cards reported lost and issues replacement cards.
GOE: 07.05.03 STRENGTH: S GED: R3 M1 L3 SVP: 3 DLU: 77

209.587-018 DIRECT-MAIL CLERK (clerical)

Mails letters, merchandise samples, and promotional literature to prospective customers. Receives requests for samples and prepares required shipping slips. Maintains files and records of customer transactions.
GOE: 07.07.02 STRENGTH: L GED: R3 M1 L2 SVP: 4 DLU: 77

209.587-022 HISTORY-CARD CLERK (utilities) alternate titles: meter-changes records clerk; meter-record clerk

Copies information such as name and address of customer, meter size and type, servicing and inspection dates, and results of installation or disconnection to maintain records of electric, gas, or steam meters. Supplies meter repair and maintenance workers with information from files as requested. May record date of receipt and completion of meter service orders to keep control register of work orders. May match permits with work orders and verify completeness of orders to show required measurements and sketch of meter location. May assist with periodic physical inventory of meters in meter shop. May make periodic reports of meters set, removed, or changed.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

209.587-030 MAP CLERK (insurance)

Records insurance information, such as policy number, amount and type of coverage, and expiration date, on street maps showing locations of buildings on which insurance company has written insurance. Compares insurance coverage with adjoining buildings to check justification of coverage.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 77

209.587-034 MARKER (retail trade; wholesale tr.) alternate titles: marking clerk; merchandise marker; price marker; ticket maker

Marks and attaches price tickets to articles of merchandise to record price and identifying information: Marks selling price by hand on boxes containing merchandise, or on price tickets. Ties, glues, sews, or staples price ticket to each article. Presses lever or plunger of mechanism that pins, pastes, ties, or staples ticket to article. May record number and types of articles marked and pack them in boxes. May compare printed price tickets with entries on purchase order to verify accuracy and notify supervisor of discrepancies. May print information on tickets, using ticket-printing machine [TICKETER (any industry); TICKET PRINTER AND TAGGER (garment)].
GOE: 05.09.03 STRENGTH: L GED: R2 M1 L1 SVP: 2 DLU: 77

209.587-042 RETURN-TO-FACTORY CLERK (clerical) alternate titles: returns clerk

Records information pertaining to merchandise to be returned to manufacturer because of defects, wrong amount, or type: Examines and compares merchandise with original requisition to record information, such as quantity, type of defects, and date on invoice or other forms. Prepares invoices and other forms for all returned goods. May type letters or information on records to explain reason for returned goods. May compile and file list of merchandise handled.
GOE: 07.05.03 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

209.587-046 SAMPLE CLERK, PAPER (paper & pulp; paper goods) alternate titles: laboratory assistant

Prepares samples of paper and paper products for filing and mailing, performing any combination of following tasks: Collects samples of paper from paper machines, coating machines, supercalenders and cutting machines. Cuts samples to specified dimensions, using paper cutter. Marks samples with identifying information, such as customer order number, batch number, and grade and color of paper, or pastes labels on samples. Files samples for use in tracing technical defects or to facilitate processing of repeat orders, mails samples to customers, or distributes them to plant officials for examination. May compare samples with standard or customer's sample to ascertain that paper meets specifications of grade and color. May send samples to laboratory for testing and compare test reports with specifications. May address packages of samples to be mailed to customers, by hand or using typewriter.
GOE: 06.04.26 STRENGTH: M GED: R3 M2 L2 SVP: 3 DLU: 77

209.587-050 WRONG-ADDRESS CLERK (retail trade)

Verifies addresses and corrects illegible or misaddressed shipping tags or labels, using credit files or directory information: Searches company credit files and directories, such as telephone, city, and postal directories, to find correct name and address. Marks revision on tags and labels, using marking pencil. Records adjusted information on delivery records.
GOE: 07.07.02 STRENGTH: L GED: R2 M1 L2 SVP: 3 DLU: 77

209.667-010 COPY HOLDER (print. & pub.)

Reads copy to PROOFREADER (print. & pub.) I to correct proofsheets of printed matter: Reads original copy aloud, calling out punctuation marks and spelling unusual words and proper names. Follows original copy word for word as PROOFREADER (print. & pub.) reads proofsheet aloud. Calls attention to discrepancies between copy and proof.
GOE: 07.05.02 STRENGTH: S GED: R4 M1 L4 SVP: 4 DLU: 77

209.667-014 ORDER CALLER (clerical) alternate titles: caller; call-out clerk; order-desk caller

Reads items listed on order sheets to LABORER, STORES (any industry) who gathers and assembles items or to BILLING TYPIST (clerical) who prepares bills for items. Indicates on order sheets items located and items that are not available. May read items to CHECKER (clerical) I who examines articles prior to shipping. May be designated by kind of data called out to other worker as Weight Caller (clerical); Yardage Caller (textile).
GOE: 05.09.03 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

209.667-018 CODE AND TEST CLERK (financial)

Verifies and assigns code numbers on telecommunications messages used in banking transactions: Reads code (test) number on incoming messages and compares code number to previously agreed-upon number to verify authenticity of message. Assigns specified code number to outgoing messages, using computer or code sheets. May translate decoded foreign language messages into English.
GOE: 11.08.04 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 89

209.687-010 CHECKER II (clerical) alternate titles: check clerk; data clerk; proofreader; report checker

Performs routine checking duties to ensure accuracy of recorded data: Compares information or figures on one record against same data on other records. Corrects or records omissions, errors, or inconsistencies found. Is not characteristically engaged in making computations [AUDIT CLERK (clerical); CALCULATING-MACHINE OPERATOR (clerical)] but does use arithmetic. Does not check incoming or outgoing shipments, or record or keep tallies [RECEIVING CHECKER (clerical); SHIPPING CHECKER (clerical)]. May be designated according to type of clerical work checked as Billing Checker (clerical); Entry Examiner (clerical); Installment-Account Checker (clerical). May be designated: Asset-Card Clerk (clerical); Coupon-Manifest Clerk (clerical); Outlaw-Loan-Record Clerk (clerical); Price Checker (clerical); Printed-Forms Proofreader (clerical); Typing Checker (clerical).
GOE: 07.05.02 STRENGTH: S GED: R3 M2 L2 SVP: 4 DLU: 77

209.687-014 MAIL HANDLER (government ser.) alternate titles: distribution clerk

Sorts and processes mail in post office: Sorts incoming or outgoing mail into mail rack pigeonholes or into mail sacks according to destination. May feed letters into electric canceling machine or hand-stamp mail with rubber stamp to cancel postage. May serve at public window or counter. May transport mail within post office [MATERIAL HANDLER (any industry)]. May sort mail in mobile post office and be designated Distribution Clerk, Railway Or Highway Post Office (government ser.). May sort mail which other workers have been unable to sort and be designated Special-Distribution Clerk (government ser.).
GOE: 07.05.04 STRENGTH: L GED: R3 M2 L2 SVP: 4 DLU: 77

209.687-018 REVIEWER (insurance) alternate titles: final-application reviewer; new-business clerk; sales-review clerk

Reviews insurance applications to ensure that all questions have been answered. Corresponds with sales personnel to inform them of status of application being processed, and to encourage prompt delivery of policies to policyholders. May collect initial premiums and issue receipts. May compile periodic reports on new business for management.
GOE: 07.05.02 STRENGTH: S GED: R3 M1 L3 SVP: 4 DLU: 77

209.687-022 SORTER (clerical)

Sorts data, such as forms, correspondence, checks, receipts, bills, and sales tickets, into specified sequence or grouping, such as by address, code, quantity, and class, for such purposes as filing, mailing, copying, or preparing records. May be designated according to work performed as Bill Sorter (clerical); Sales-Slip Sorter (clerical).
GOE: 07.07.02 STRENGTH: S GED: R2 M1 L2 SVP: 3 DLU: 77

209.687-026 MAIL CLERK (clerical) alternate titles: mailroom clerk; mail sorter; postal clerk

Sorts incoming mail for distribution and dispatches outgoing mail: Opens envelopes by hand or machine. Stamps date and time of receipt on incoming mail. Sorts mail according to destination and type, such as returned letters, adjustments, bills, orders, and payments. Readdresses undeliverable mail bearing incomplete or incorrect address. Examines outgoing mail for appearance and seals envelopes by hand or machine. Stamps outgoing mail by hand or with postage meter. May fold letters or circulars and insert in envelopes [FOLDING-MACHINE OPERATOR (clerical) 208.685-014]. May distribute and collect mail. May weigh mail to determine that postage is correct. May keep record of registered mail. May address mail, using addressing machine [ADDRESSING-MACHINE OPERATOR (clerical) 208.582-010]. May be designated according to type of mail handled as Mail Clerk, Bills (clerical).
GOE: 07.05.04 STRENGTH: L GED: R3 M1 L2 SVP: 2 DLU: 87

21 COMPUTING AND ACCOUNT-RECORDING OCCUPATIONS

This division includes occupations concerned with systematizing information about transactions and activities into accounts and quantitative records, and paying and receiving money. It includes such activities as keeping and verifying records of business and financial transactions; receiving and disbursing money in banks and other establishments; operating data processing and peripheral equipment; computing and verifying amounts due for goods and services; preparing payrolls, timekeeping records, and duty rosters; combining data and performing computations to create statistical records; and computing costs of production in relation to other factors to determine profit and loss. Activities concerned with computing amounts of materials, equipment, and labor to determine production costs; and activities concerned with coordinating, scheduling, or monitoring production processes are found in Division 22.

210 BOOKKEEPERS AND RELATED OCCUPATIONS

This group includes occupations which require knowledge of bookkeeping principles and which are concerned with classifying, recording, and summarizing numerical data and with making computations to compile and keep financial records. Included in this group are occupations involving use of computers to maintain aggregated financial records, such as ledgers and general ledgers, and to compile financial reports. Occupations concerned primarily with making computations to prepare or verify documents, such as bills and statements, are found in Group 214. Occupations requiring limited or no knowledge of bookkeeping principles and concerned with performing computations to systematize information on transactions and activities into accounts and other numerical records are found in Group 216.

210.132-010 SUPERVISOR, AUDIT CLERKS (clerical)

Supervises and coordinates activities of workers engaged in examining bookkeeping and accounting entries of other workers or computer-rejected items, computing to reconcile errors, and recording corrections. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.02.01 STRENGTH: L GED: R4 M4 L3 SVP: 6 DLU: 77

210.362-010 DISTRIBUTION-ACCOUNTING CLERK (utilities)

Audits time and material charges on work orders for construction, maintenance, and operation of electric-power distribution lines: Reviews construction sketches and bills of materials at time work order is issued to ensure accurate listings of material quantities and assignment of accounting classifications. Audits chargeouts and return of materials from storeroom and time and material reports from construction crew to ensure accurate accounting of materials issued, used, or returned to storeroom. Summarizes charges and returns upon completion of job, using adding machine and calculator, and compares with construction sketch and bill of materials to detect differences between actual and estimated charges. May maintain field construction files.
GOE: 07.02.02 STRENGTH: S GED: R3 M3 L2 SVP: 5 DLU: 77

210.367-010 ACCOUNT-INFORMATION CLERK (utilities)

Keeps accounting records and compiles information requested by customer and others pertaining to customer accounts: Keeps records and prepares report of meters registering use of gas- or electric-power, showing results of investigations and amounts recovered or lost. Prepares lists and enters charges and payments to customers' accounts for losses, additional deposits, special and irregular charges. Keeps records of overpayments on customer accounts. Applies overpayments to charges on customers' account or prepares voucher for refund. Investigates incorrect billings due to charges or credits on customers' accounts and prepares written instructions for correction. Reviews accounts not billed and prepares bill from available information. Enters information in meter books which was received too late for billing, such as meter test reports and missed meter readings. Prepares lists of special billing instructions, incorporating charges shown on customers' account. Processes final bills that exceed amount of deposit to enter amount of net bill. Prepares and mails duplicate bills as requested. Interviews customers and others in person or by telephone to answer inquiries and complaints pertaining to bills, customer deposits, and accounts. May specialize in handling inquiries received by mail, compiling information from customer accounting records for replies dictated by others.
GOE: 07.02.03 STRENGTH: S GED: R4 M3 L3 SVP: 6 DLU: 77

210.367-014 FOREIGN-EXCHANGE-POSITION CLERK (financial)

Maintains current record of bank's funds on deposit (position) in foreign banks: Records bank's balances on deposit in foreign banks, outstanding (future) purchase and sales contracts, and undelivered items, to maintain record, using computer. Lists totals in holdover register and posts net balances to daily position reports to determine new position. Reviews records to determine when balances need replenishing. Computes net balances and informs trading personnel. May compare current and previous balance sheets to eliminate double-posting to transactions and verification of limits. May assist trading personnel in preparing monthly revaluation of foreign currency accounts. May answer inquiries regarding foreign exchange trading regulations. May quote established conversion rates for bank branch staff and customers.
GOE: 07.02.01 STRENGTH: S GED: R4 M4 L3 SVP: 5 DLU: 89

210.382-010 AUDIT CLERK (clerical)

Verifies accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers: Examines expense accounts, commissions paid to employees, loans made on insurance policies, interest and account payments, cash receipts, sales tickets, bank records, inventory and stock-record sheets, and similar items to verify accuracy of recorded data. Corrects errors or lists discrepancies for adjustment. Computes percentages and totals, using adding or calculating machines, and compares results with recorded entries. May be designated according to type of records audited as Cash-Sales-Audit Clerk (clerical); Charge-Accounts-Audit Clerk (clerical); C.O.D. Audit Clerk (clerical); Commission Auditor (insurance); Expense Clerk (clerical); Federal-Housing-Administration-Loan Auditor (insurance). May be designated: Inventory-Audit Clerk (clerical); Journal-Entry-Audit Clerk (clerical); Medical-Records Auditor (medical ser.); Remittance-On-Farm-Rental-And-Soil-Conservation Auditor (insurance).
GOE: 07.02.01 STRENGTH: S GED: R4 M4 L3 SVP: 7 DLU: 80

210.382-014 BOOKKEEPER (clerical)

Keeps records of financial transactions for establishment, using calculator and computer: Verifies, allocates, and posts details of business transactions to subsidiary accounts in journals or computer files from documents, such as sales slips, invoices, receipts, check stubs, and computer printouts. Summarizes details in separate ledgers or computer files and transfers data to general ledger, using calculator or computer. Reconciles and balances accounts. May compile reports to show statistics, such as cash receipts and expenditures, accounts payable and receivable, profit and loss, and other items pertinent to operation of business. May calculate employee wages from plant records or time cards and prepare checks for payment of wages. May prepare withholding, Social Security, and other tax reports. May compute, type, and mail monthly statements to customers. May be designated according to kind of records of financial transactions kept, such as Accounts-Receivable Bookkeeper (clerical), and Accounts-Payable Bookkeeper (clerical). May complete records to or through trial balance.
GOE: 07.02.01 STRENGTH: S GED: R4 M4 L3 SVP: 6 DLU: 87

210.382-030 CLASSIFICATION-CONTROL CLERK (clerical)

Classifies, for bookkeeping purposes, each item on reports, work orders, material requisitions, and invoices, noting after each item ledger account to which it is to be charged, or classifies items for statistical purposes according to predetermined system. May specialize in item classified and be designated Account-Classification Clerk (clerical); Invoice-Classification Clerk (clerical).
GOE: 07.02.01 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

210.382-038 CREDIT-CARD CLERK (hotel & rest.)

Compiles and verifies credit-card data from vouchers and other records and computes charges and payments due to establishment to keep records of hotel credit-card transactions: Compares charges on vouchers with audit tape to detect errors and corrects faulty vouchers. Sorts and combines vouchers and other credit transaction records by individual card-issuing firm. Computes totals, discounts, net charges, and amounts due, using calculator and adding machine, and posts to account journals. Prepares invoices for payment by card-issuing firms.
GOE: 07.02.02 STRENGTH: S GED: R3 M3 L2 SVP: 3 DLU: 77

210.382-042 FIXED-CAPITAL CLERK (utilities)

Keeps records of fixed-capital accounts: Posts completed gas or electric work orders to respective accounts in plant ledgers. Appraises retirement values of equipment, such as gas mains, regulators, meters, and transformers and posts retirements to fixed-capital record books. Balances fixed-capital record books with respective control accounts in general ledger. Prepares journal vouchers, makes trial balances, and compiles reports of money charged to fixed-capital accounts.
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

210.382-046 GENERAL-LEDGER BOOKKEEPER (clerical)

Compiles and posts in general ledgers information or summaries concerning various business transactions that have been recorded in separate ledgers by other clerks, using calculating or adding machine.
GOE: 07.02.01 STRENGTH: S GED: R4 M4 L3 SVP: 5 DLU: 77

210.382-050 MORTGAGE-LOAN-COMPUTATION CLERK (insurance)

Compiles ledger accounts on mortgage loans, using calculating machine. Examines ledger card for balance owed by debtor. Computes interest, principal, and added charges, such as taxes or insurance. Enters results of calculations in ledger accounts.
GOE: 07.02.02 STRENGTH: S GED: R3 M3 L2 SVP: 3 DLU: 77

210.382-054 NIGHT AUDITOR (hotel & rest.) alternate titles: night-clerk auditor

Verifies and balances entries and records of financial transactions reported by various hotel departments during day, using adding, bookkeeping, and calculating machines. May perform duties of HOTEL CLERK (hotel & rest.) 238.367-038 in smaller establishment.
GOE: 07.02.02 STRENGTH: S GED: R4 M4 L3 SVP: 5 DLU: 80

210.382-062 SECURITIES CLERK (clerical)

Compiles and maintains records of firm's securities transactions: Reviews statements of transactions such as purchases and sales of securities, compares items with records to verify accuracy, and enters details in journals. Computes amounts, such as cash balances, dividends, gain or loss, and other investment data to verify accuracy of records, using adding machine, and reconciles discrepancies. Distributes investment income to various accounts, according to budgeted percentages, to compile investment journals. Computes amounts to determine cash position of various accounts and prepares vouchers to transfer funds needed to meet payments due.
GOE: 07.02.03 STRENGTH: S GED: R4 M4 L3 SVP: 6 DLU: 77

211 CASHIERS AND TELLERS

This group includes occupations concerned with receiving and disbursing money and recording transactions. Most occupations involve use of calculators, cash registers, change makers, or computer terminals. Some machines, such as cash registers, may be connected to computers and use a scanner to record customer purchases. It includes occupations concerned with receiving and disbursing money in banks and other financial institutions.

211.132-010 TELLER, HEAD (financial)

Supervises and coordinates activities of workers engaged in receiving and paying out money and keeping records of transactions in banks and similar financial institutions: Assigns duties and work schedules to workers to ensure efficient functioning of department. Trains employees in customer service and banking procedures. Approves checks for payment. Adjusts customer complaints. Examines TELLERS' (financial) 211.362-018 reports of daily transactions for accuracy. Consolidates and balances daily transactions, using adding machine and computer. Ensures supply of money for financial institution's needs based on legal requirements and business demand. May allow customers access to safe deposit boxes, following specified procedures. May monitor and review financial institution's security procedures and control access to vault. May count and record currency and coin in vault. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.03.01 STRENGTH: L GED: R4 M3 L4 SVP: 8 DLU: 88

211.137-010 SUPERVISOR, CASHIERS (hotel & rest.; retail trade)

Supervises and coordinates activities of workers engaged in receiving cash or credit-card payment for merchandise or services and keeping records of funds received in retail establishments or places of public accommodation: Performs cashiering and other clerical duties to relieve subordinates during peak work periods. Searches records to assist subordinates in locating and reconciling posting errors on customers' invoices, such as hotel bills or sales tickets, or compares cash register totals with receipts in register to verify accuracy of transactions. Withdraws monies from bank and keeps custody of operating funds, or retains next day's operating funds from daily receipts. Allocates operating funds to cashiering stations. Totals and summarizes funds received, endorses checks, and prepares bank deposit slip. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.03.01 STRENGTH: L GED: R4 M3 L3 SVP: 7 DLU: 77

211.137-014 SUPERVISOR, FOOD CHECKERS AND CASHIERS (hotel & rest.)

Plans, supervises, and coordinates activities of FOOD-AND-BEVERAGE CHECKERS (hotel & rest.) and CASHIERS (clerical) II at multiple stations in large food-service establishment: Establishes food-checking and cashiering stations to support activities, such as dining rooms, bars, clubs, banquets, and social functions. Hires and trains workers. Observes food-checking, billing, and cashiering activities; counts cash; and reconciles charge sales and cash receipts with total sales to verify accuracy of transactions. Compiles reports, such as cash receipts, guest-bill charges, and sales for accounting and management purposes, or supervises clerical workers preparing reports.
GOE: 07.03.01 STRENGTH: L GED: R4 M4 L3 SVP: 7 DLU: 77

211.137-018 SUPERVISOR, MONEY-ROOM (amuse. & rec.)

Supervises and coordinates activities of money-room workers engaged in keeping account of money wagered on each race at racetrack: Keeps continuous balance sheet of cash transactions and verifies with cash on hand. Requisitions additional cash as needed. Determines workers needed each day and assigns their duties. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.02.02 STRENGTH: L GED: R4 M4 L3 SVP: 6 DLU: 77

211.137-022 SUPERVISOR, TELLERS (utilities)

Supervises and coordinates activities of TELLERS (utilities) in accepting payments for gas and electric-power bills from customers and keeps records of money received: Interprets company policies and work procedures. Calculates monthly commissions for authorized collection agencies, such as neighborhood stores, from daily summaries of cash receipts by agents. Dictates correspondence or contacts agents by telephone to reconcile errors in their reports. Traces payments made to agents when customer does not receive credit for payment. Interviews customers to assist workers in resolving questions not covered by specified procedures. Prepares regular reports on operations of section. Maintains records of daily overage or shortage in cash receipts. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.03.01 STRENGTH: S GED: R4 M4 L4 SVP: 8 DLU: 77

211.362-010 CASHIER I (clerical) alternate titles: cash-accounting clerk

Receives funds from customers and employees, disburses funds, and records monetary transactions in business establishment or place of public accommodation: Receives cash or checks or completes credit-card charge transactions. Counts money to verify amounts and issues receipts for funds received. Issues change and cashes checks. Compares totals on cash register with amount of currency in register to verify balances. Endorses checks and lists and totals cash and checks for bank deposit. Prepares bank deposit slips. Withdraws cash from bank accounts and keeps custody of cash fund. Disburses cash and writes vouchers and checks in payment of company expenditures. Posts data and balances accounts. Compiles collection, disbursement, and bank-reconciliation reports. Operates office machines, such as typewriter, computer terminal, and adding, calculating, bookkeeping, and check-writing machines. May authorize various plant expenditures and purchases. May prepare payroll and paychecks. May issue itemized statement to customer. May be designated according to specialization as Agency Cashier (insurance); Cashier, Front Office (hotel & rest.). When disbursing money in payment of wages, materials, taxes, plant maintenance, and other company expenses, is designated Disbursement Clerk (clerical).
GOE: 07.03.01 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 88

211.362-014 FOREIGN BANKNOTE TELLER-TRADER (financial)

Buys and sells foreign currencies and drafts and sells travelers' checks, according to daily international exchange rates, working at counter in foreign exchange office: Questions patrons to determine type of currency or draft desired or offered for sale. Quotes unit exchange rate, following daily international rate sheet or computer display. Computes exchange value including fee for transaction, using calculator, and counts out currency. Sells foreign and domestic travelers' checks. Prepares sales slips and records transactions in daily log. Gives information to patrons about foreign currency regulations. Prepares daily inventory of currency, drafts, and travelers' checks. Computes amounts on logsheets and reconciles totals with inventory report.
GOE: 08.01.03 STRENGTH: S GED: R4 M4 L4 SVP: 5 DLU: 78

211.362-018 TELLER (financial) alternate titles: general teller

Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions: Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. Cashes checks and pays out money after verification of signatures and customer balances. Enters customers' transactions into computer to record transactions, and issues computer-generated receipts. Places holds on accounts for uncollected funds. Orders daily supply of cash, and counts incoming cash. Balances currency, coin, and checks in cash drawer at end of shift, using calculator, and compares totaled amounts with data displayed on computer screen. Explains, promotes, or sells products or services, such as travelers checks, savings bonds, money orders, and cashier's checks. May open new accounts. May remove deposits from, and count and balance cash in, automated teller machines and night depository. May accept utility bill and loan payments. May use typewriter, photocopier, and check protector to prepare checks and financial documents.
GOE: 07.03.01 STRENGTH: L GED: R4 M3 L3 SVP: 5 DLU: 88

211.367-010 PAYMASTER OF PURSES (amuse. & rec.)

Pays purses (winnings) to owners of winning horses and receives deposits from owners for expenses at racetrack: Receives deposits from owners desiring to claim horses in claiming race and for racing expenses, such as entry and rider fees and stable expenses. Pays owners of winning horses amounts specified on official programs. Pays claiming price to sellers, pays racing expenses for owners, and debits accounts. Periodically balances owners' accounts. Notifies owners when accounts are overdrawn or writes checks to close accounts. Compiles and records information concerning ownership of horses for submission to racing officials.
GOE: 07.03.01 STRENGTH: S GED: R4 M4 L3 SVP: 6 DLU: 77

211.382-010 TELLER, VAULT (financial)

Fills orders for currency and coins, and counts and records cash deposits in vault of commercial bank: Counts currency, coins, and checks received for deposit in vault from business or branch bank, by hand and using currency-counting machine. Totals currency and checks, using computer or calculator, to verify amount on deposit slip or other form. Records deposit in customer account record. Removes specified amount of currency and coins from vault and places cash in bag for shipment to business or branch bank. Records amount of cash shipped. Counts and records large denomination bills, mutilated currency, and food stamps, by hand and using currency-counting machine, for shipment to Federal Reserve Bank. Balances transactions for day, using computer or calculator, and records results.
GOE: 07.03.01 STRENGTH: M GED: R4 M3 L3 SVP: 4 DLU: 88

211.462-010 CASHIER II (clerical) alternate titles: cash clerk; cashier, general; cashier, office; ticket clerk

Receives cash from customers or employees in payment for goods or services and records amounts received: Recomputes or computes bill, itemized lists, and tickets showing amount due, using adding machine or cash register. Makes change, cashes checks, and issues receipts or tickets to customers. Records amounts received and prepares reports of transactions. Reads and records totals shown on cash register tape and verifies against cash on hand. May be required to know value and features of items for which money is received. May give cash refunds or issue credit memorandums to customers for returned merchandise. May operate ticket-dispensing machine. May operate cash register with peripheral electronic data processing equipment by passing individual price coded items across electronic scanner to record price, compile printed list, and display cost of customer purchase, tax, and rebates on monitor screen. May sell candy, cigarettes, gum, and gift certificates, and issue trading stamps. May be designated according to nature of establishment as Cafeteria Cashier (hotel & rest.); Cashier, Parking Lot (automotive ser.); Dining-Room Cashier (hotel & rest.); Service-Bar Cashier (hotel & rest.); Store Cashier (clerical); or according to type of account as Cashier, Credit (clerical); Cashier, Payments Received (clerical). May press numeric keys of computer corresponding to gasoline pump to reset meter on pump and to record amount of sale and be designated Cashier, Self-Service Gasoline (automotive ser.). May receive money, make change, and cash checks for sales personnel on same floor and be designated Floor Cashier (clerical). May make change for patrons at places of amusement other than gambling establishments and be designated Change-Booth Cashier (amuse. & rec.).
GOE: 07.03.01 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 81

211.462-014 CASHIER-CHECKER (retail trade)

Operates cash register to itemize and total customer's purchases in grocery, department, or other retail store: Reviews price sheets to note price changes and sale items. Records prices and departments, subtotals taxable items, and totals purchases on cash register. Collects cash, check, or charge payment from customer and makes change for cash transactions. Stocks shelves and marks prices on items. Counts money in cash drawer at beginning and end of work shift. May record daily transaction amounts from cash register to balance cash drawer. May weigh items, bag merchandise, issue trading stamps, and redeem food stamps and promotional coupons. May cash checks. May use electronic scanner to record price. May be designated according to items checked as Grocery Checker (retail trade).
GOE: 07.03.01 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 81

211.462-018 CASHIER-WRAPPER (retail trade)

Operates cash register to compute and record total sale and wraps merchandise for customers in department, variety, and specialty stores: Receives sales slip, money, and merchandise from salesperson or customer. Records amount of sale on cash register and makes change. Obtains credit authorization on charge purchases in excess of floor limit from designated official, using telephone or pneumatic tube carrier. Inspects merchandise prior to wrapping to see that it is in satisfactory condition and verifies sales slip with price tickets on merchandise. Places merchandise in bags or boxes and gives change and packages to selling personnel. Wraps packages for shipment and routes to delivery department. Balances cash received with cash sales daily. May gift wrap merchandise.
GOE: 09.04.02 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

211.462-022 CASHIER, GAMBLING (amuse. & rec.)

Accepts and pays off bets placed by patrons of cardrooms, bookmaking, or other gambling establishments: Sells color-coded gambling chips or tickets to patrons or to other workers for resale to patrons. Records transaction, using cash register. Accepts cash or checks for chips or approves patrons' credit and charges individual accounts for amount issued. Reconciles daily summaries of transactions to balance books. May accept patrons' credit applications and verify credit references to obtain check-cashing authorization. May accept bets only and be designated Bet Taker (amuse. & rec.).
GOE: 07.03.01 STRENGTH: S GED: R3 M3 L2 SVP: 4 DLU: 77

211.462-026 CHECK CASHIER (business ser.) alternate titles: cashier, check-cashing agency

Cashes checks, prepares money orders, receives payment for utilities bills, and collects and records fees charged for check-cashing service. May receive payment and issue receipts for such items as license plates.
GOE: 07.03.01 STRENGTH: S GED: R3 M3 L2 SVP: 3 DLU: 77

211.462-030 DRIVERS'-CASH CLERK (motor trans.)

Receives monies and drivers' route sheets, and issues receipts to truck drivers for cash collected on shipment. Records bills for which cash has been received on collection sheets. Verifies totals of cash on hand against bills, using calculating machine. May endorse checks and wrap currency and coins.
GOE: 07.02.02 STRENGTH: L GED: R3 M2 L1 SVP: 3 DLU: 77

211.462-034 TELLER (utilities) alternate titles: remittance clerk

Computes and collects payments from customers for utility services or appliances: Receives cash or check from customer or through mail. Totals items on bill, using adding machine. Records transaction on cash register and issues receipt and any change due customer. Balances totals received with totals on billing stubs. Explains charges on bill to customer and initiates action to adjust complaints. May collect customer's deposit for service connection. May specialize in handling delinquent bills or those presented for partial payment.
GOE: 07.03.01 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

211.462-038 TOLL COLLECTOR (government ser.)

Collects toll charged for use of bridges, highways, or tunnels by motor vehicles, or fare for vehicle and passengers on ferryboats: Collects money and gives customer change. Accepts toll and fare tickets previously purchased. At end of shift balances cash and records money and tickets received. May sell round-trip booklets. May be designated according to place of employment as Toll-Bridge Attendant (government ser.); or type of fare as Vehicle-Fare Collector (motor trans.; water trans.). May admit passengers through turnstile and be designated Turnstile Collector (water trans.).
GOE: 07.03.01 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 77

211.467-010 CASHIER, COURTESY BOOTH (retail trade)

Cashes checks for customers and monitors checkout stations in self-service store: Cashes personal and payroll checks. Provides information to customers. Receives customer's complaints and resolves complaints when possible. Monitors checkout stations to reduce customer delay. Calls additional workers to stations when situation warrants. Issues cash to stations and removes excess cash. Audits cash register tapes. May compile reports, verify employee time records, and prepare payroll.
GOE: 09.04.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77

211.467-014 MONEY COUNTER (amuse. & rec.) alternate titles: money-room teller

Counts, sorts, and issues money to PARIMUTUEL-TICKET SELLERS (amuse. & rec.), and PARIMUTUEL-TICKET CASHIERS (amuse. & rec.) to conduct daily transactions at racetrack. Observes totaling board for official race results and issues money to cashiering stations to pay holders of winning tickets. Compares workers' reports of cash collected and paid out to verify accuracy of transactions.
GOE: 07.07.02 STRENGTH: L GED: R3 M3 L2 SVP: 3 DLU: 77

211.467-018 PARIMUTUEL-TICKET CASHIER (amuse. & rec.) alternate titles: mutuel cashier; parimutuel cashier

Cashes winning parimutuel tickets for patrons at race track: Posts official race results and value of winning tickets on worksheet to compute payouts. Compares ticket submitted by patron with sample to determine validity. Pays winnings to patron. Summons security personnel to apprehend persons attempting to cash fraudulent tickets, or directs patron to INFORMATION CLERK-CASHIER (amuse. & rec.) or to supervisory personnel to resolve questions of ticket validity. Records number of tickets cashed and amount paid out after each race. Requisitions additional cash from MONEY COUNTER (amuse. & rec.) as required. Keeps daily balance sheet of amount and number of transactions.
GOE: 07.03.01 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 77

211.467-022 PARIMUTUEL-TICKET SELLER (amuse. & rec.) alternate titles: mutuel clerk; parimutuel clerk

Sells parimutuel tickets to patrons at racetrack: Reads entry sheets to ascertain entry number of specific horses in designated race and depresses corresponding numbered key of ticket-dispensing machine that automatically ejects ticket requested by patron. Accepts money and makes change. After start of race records totals of tickets sold and cash received and forwards to money room for counting and verification.
GOE: 07.03.01 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 77

211.467-026 SHEET WRITER (amuse. & rec.)

Cashes winning tickets in bookmaking establishment: Records on sheets final odds on winning horses as odds are received at bookmaking establishment. Computes winnings due and pays bettors. Balances cash disbursed against total of winning tickets. Computes total monies received for tickets sold on each race.
GOE: 07.03.01 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 77

211.467-030 TICKET SELLER (clerical) alternate titles: cashier, ticket selling

Sells tickets for travel on ferryboats, street railroads, buses, and for admission to places of entertainment, such as skating rinks, baseball parks, stadiums, and amusement parks: Depresses key on ticket-dispensing machine that automatically ejects number of tickets requested by patron or tears tickets from roll and hands ticket to patron. Accepts payment and makes change. Answers questions concerning fares, routes, schedules, and reservations, and gives information concerning coming attractions. Keeps daily balance sheet of cash received and tickets sold. May fill reservations for seats by telephone or mail. May sell tickets from box office and be designated Cashier, Box Office (amuse. & rec.). May collect fares from repeat riders at amusement park and be designated Second-Ride-Fare Collector (amuse. & rec.). May collect fares from railroad passengers at station and sell commuter tickets and be designated Station Agent (r.r. trans.) II.
GOE: 07.03.01 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 80

211.467-034 CHANGE PERSON (amuse. & rec.)

Exchanges coins for customer's paper money in slot machine area of gambling establishment: Walks and carries money belt in assigned section to exchange size and value of coins desired by customers. Listens for jackpot alarm bell, issues payoffs, and obtains customer's signature on receipt when winnings exceed amount contained in machine.
GOE: 07.03.01 STRENGTH: M GED: R2 M2 L1 SVP: 2 DLU: 86

211.482-010 CASHIER, TUBE ROOM (retail trade)

Computes and records cash receipts, issues operating funds, receives money and makes change, via pneumatic tube, to assist cashiering personnel in department store: Issues bank (operating funds) to cashiering stations. Receives, via pneumatic tube, carriers containing money and sales slips from sales departments, and makes change, using cash drawer and change dispenser. Records individual payments received, using adding machine. Inserts change into carrier and routes, via tube, for return to specified department. Receives bank and cash receipts from departments and c.o.d. collections from delivery-truck drivers, tallies cash receipts, and verifies cash against accompanying reports. Sorts and counts currency, checks, refunds, and gift certificates. Stacks currency manually and sorts, counts, and wraps coins, using machine. Computes totals, using adding machine, and records on daily report. Corrects faulty entries on individual cash reports received. May perform tasks without use of pneumatic tube.
GOE: 07.02.02 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 77

211.482-014 FOOD CHECKER (hotel & rest.)

Scans loaded trays carried by patrons in hotel or restaurant cafeteria to compute bill: Operates machine similar to cash register to compute bill and presents check to patron for payment to CASHIER (clerical) II. May operate adding machine and present tape rather than check to customer for payment. May act as CASHIER (clerical) II.
GOE: 07.06.02 STRENGTH: S GED: R3 M2 L1 SVP: 3 DLU: 77

211.482-018 FOOD-AND-BEVERAGE CHECKER (hotel & rest.)

Computes food or beverage service bills and verifies completeness of customer orders in hotel kitchen, dining room, restaurant, or service bar: Examines food on tray enroute from kitchen or beverages enroute from service bar and compares items with listing on customer order to verify completeness and accuracy of order. Operates machine similar to cash register to compute charges. May take telephone orders for room service [ORDER CLERK, FOOD AND BEVERAGE (hotel & rest.)].
GOE: 05.09.03 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

213 COMPUTER AND PERIPHERAL EQUIPMENT OPERATORS

This group includes occupations concerned with managing, controlling, and monitoring operations of computers and peripheral equipment that record, store, retrieve, and print processed information. Activities involving the primary input of data into computer systems using machines equipped with typewriter-like keyboards are found in Group 203. Occupations concerned with computer scheduling are found in Group 221.

213.132-010 SUPERVISOR, COMPUTER OPERATIONS (clerical) alternate titles: chief console operator; supervisor, data processing

Supervises and coordinates activities of workers operating computers and peripheral equipment: Assigns staff and schedules work to facilitate production. Directs training or trains workers to operate computer and peripheral equipment. Confers with programmers and operates computer to test new and modified programs. Directs operation of computer to execute program, and observes operation to detect error or failure in progress of program. Reads monitor and enters commands to help computer operators identify and correct errors. Revises input data and program to continue operation of program, using computer terminal. Notifies programming and maintenance personnel if unable to locate and correct cause of processing error or failure. Revises operation schedule to adjust for delays, or notifies scheduling workers of need to adjust schedule. Prepares or reviews production, operating, and down time records and reports. Recommends changes in programs, routines, and quality control standards to improve computer operating efficiency. Consults with supervisor about problems, such as equipment performance, output quality, and maintenance schedule. Coordinates flow of work between shifts to ensure continuity. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.06.01 STRENGTH: L GED: R5 M4 L4 SVP: 7 DLU: 90

213.362-010 COMPUTER OPERATOR (clerical)

Operates computer and peripheral equipment to process business, scientific, engineering, or other data, according to operating instructions: Enters commands, using keyboard of computer terminal, and presses buttons and flips switches on computer and peripheral equipment, such as tape drive, printer, data communications equipment, and plotter, to integrate and operate equipment, following operating instructions and schedule. Loads peripheral equipment with selected materials, such as tapes and printer paper for operating runs, or oversees loading of peripheral equipment by peripheral equipment operators. Enters commands to clear computer system and start operation, using keyboard of computer terminal. Observes peripheral equipment and error messages displayed on monitor of terminal to detect faulty output or machine stoppage. Enters commands to correct error or stoppage and resume operations. Notifies supervisor of errors or equipment stoppage. Clears equipment at end of operating run and reviews schedule to determine next assignment. Records problems which occurred, such as down time, and actions taken. May answer telephone calls to assist computer users encountering problem. May assist workers in classifying, cataloging, and maintaining tapes [TAPE LIBRARIAN (clerical) 206.367-018].
GOE: 07.06.01 STRENGTH: L GED: R4 M2 L3 SVP: 6 DLU: 90

213.382-010 COMPUTER PERIPHERAL EQUIPMENT OPERATOR (clerical)

Operates computer peripheral equipment, such as printer, plotter, computer output microfiche machine, and document reader-sorter to transfer data to and from computer and to convert data from one format to another: Reads instructions and schedule, such as schedule of documents to be printed, or receives instructions from supervisor orally, to determine work for shift. Mounts reels and cartridges of magnetic tape in tape drives, loads paper in printer, loads checks or other documents in magnetic ink reader-sorter or optical character reader, sets guides, keys, and switches, enters commands into computer, using computer terminal, and performs other tasks, to start and operate peripheral machines. Observes machine operation and error lights on machines to detect malfunction. Observes materials printed for defects, such as creases and tears. Removes faulty materials and notifies supervisor of error or machine stoppage. Unloads and labels magnetic tape for delivery to other worker or tape library. May separate, sort, and distribute output. May clean and supply equipment operated with paper, ink, film, developing solution, and other materials.
GOE: 07.06.01 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 88

213.582-010 DIGITIZER OPERATOR (business ser.; petrol. & gas)

Operates encoding machine to trace coordinates on documents, such as maps or drawings, and to encode document points into computer: Reads work order to determine document points to be digitized (encoded). Positions document on digitizer (encoding machine) table. Guides digitizer cursor over document to trace coordinates, stops at specified points, and punches cursor key to digitize points into computer memory unit. Observes monitor screen periodically to verify completeness of encoding. Types command on keyboard to transfer encoded data from memory unit to magnetic tape. Keeps record of work orders, time, and tape production.
GOE: 07.06.01 STRENGTH: S GED: R3 M3 L2 SVP: 5 DLU: 86

214 BILLING AND RATE CLERKS

This group includes occupations concerned with making computations with or without machines for purposes of preparing or verifying bills, invoices, rates, tariffs, duties, and statements of amounts due for items purchased or services rendered. It includes counting or tallying to obtain data on which payments are based. Occupations concerned with preparing bills and invoices involving substantial use of typewriter are found in Group 203. Occupations concerned with using knowledge of bookkeeping principles and procedures to compute, classify, and record numerical data to keep sets of financial records are found in Group 210. Occupations concerned with preparing numerical records of time worked or units produced for payroll or timekeeping purposes are found in Group 215. Occupations concerned with making computations involving various aspects of production are found in Group 221.

214.137-010 DOCUMENTATION SUPERVISOR (water trans.)

Supervises and coordinates activities of workers engaged in preparing shipping documents and related reports and in classifying and rating cargo according to established tariff rates: Reviews ships' schedules and booking records to plan and schedule work activities. Assigns rating activities to workers and reviews ratings to ensure that cargo has been classified in accordance with established tariff rates. Verifies codes assigned shippers against bills of lading and assigns codes to new accounts. Assigns documentation activities to workers, such as preparing dock receipts, bills of lading, and manifests, and compiling tonnage, demurrage, and storage reports. Examines reports and documents for completeness and accuracy and gives instructions to workers regarding corrections. Issues bills of lading to shippers upon verification of documents. Confers with other supervisory personnel and shippers' representatives to clarify problems and resolve complaints. May supervise and coordinate activities of workers engaged in passenger baggage handling. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.02.04 STRENGTH: L GED: R4 M3 L3 SVP: 7 DLU: 77

214.137-014 SUPERVISOR, STATEMENT CLERKS (financial)

Supervises and coordinates activities of workers engaged in preparing customer bank statements for distribution, maintaining cancelled checks and customer signature files, and adjusting customer accounts: Coordinates assignments of workers preparing bank statements for delivery, reconciling account differences, and filing checks. Writes letters and makes telephone calls to recover checks returned in error and to adjust customer accounts and complaints. Assists customers in establishing depository arrangements for large accounts. Accepts stop-payment orders and directs workers in flagging customer accounts to prevent withdrawal of uncollected portions of deposits, or to prevent payment of protested checks. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.01.04 STRENGTH: L GED: R4 M3 L4 SVP: 7 DLU: 87

214.137-018 RATE SUPERVISOR (clerical)

Supervises and coordinates activities of TRAFFIC-RATE CLERKS (clerical) engaged in determining and quoting rates and classifications applicable to shipments of merchandise, products, and equipment: Analyzes existing rates and routes to effect reduction in transportation costs, and prepares reports of estimated savings. Confers with carriers for reduction in rates. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L3 SVP: 6 DLU: 77

214.137-022 SUPERVISOR, ACCOUNTS RECEIVABLE (utilities; waterworks) alternate titles: billing supervisor

Supervises and coordinates activities of workers engaged in tracing sources of error and correcting billing records for gas, electric-power, and water supply customers, and in processing records for advance or final billings: Interprets work procedures for subordinates. Confers with subordinates to resolve procedural problems in tracing sources of error. Reviews and corrects customer accounts to determine amounts over or under paid as result of irregular connection (meter tampering) investigations. Prepares corrected bills to reconcile errors in meter readings, using calculator. Traces source and corrects customer accounts for errors in billing rates, misapplied credits, or identifying information, such as name and address received from customer. Confers with employees of other departments to trace payments on bills under investigation by collection department and to give information pertaining to accuracy of charges on customer's bills. Performs other duties described under SUPERVISOR (clerical) Master Title.
GOE: 07.02.02 STRENGTH: S GED: R4 M4 L3 SVP: 8 DLU: 77

214.267-010 RATE ANALYST, FREIGHT (air trans.; motor trans.; r.r. trans.; water trans.)

Analyzes existing freight rates, tariff regulations, and proposed or government-approved changes in rates to revise or recommend changes in rate structures, rules, and regulations for freight carrier: Analyzes proposals and applications for changes in rates, rules, or regulations received from rate bureaus, shippers, sales offices, and other carriers, and reviews regulations and regulatory agencies' decisions on applications filed by other carriers governing established rates and newly approved rate changes to determine required changes in company's rate charts. Compiles rate-manual sections in accordance with governmental regulations, based on factors such as handling costs, classes of merchandise transported, fuel costs, refrigeration required, business volume, and potential return trip loads. Confers with shippers, sales and rate bureau personnel, and others to discuss revised rates, rules, and regulations. Prepares revised rate schedules or submits data for publication. May propose rates for activities or services not previously rated.
GOE: 11.06.03 STRENGTH: S GED: R4 M4 L4 SVP: 6 DLU: 77

214.362-010 DEMURRAGE CLERK (r.r. trans.) alternate titles: car-record clerk

Compiles demurrage charges, using basic rates from rate tables: Communicates with consignee by telephone or letter to notify consignee of date and time of arrival of freight shipment, location, and allowable time for moving or unloading freight before demurrage charges are levied. Reviews bills of lading and other shipping documents to ascertain number of carloads of shipment and computes demurrage charges, using basic rates from rate table and adding or calculating machine. Prepares demurrage bill and forwards it to consignee or shipper. May reconsign or reroute cars on order from shippers. May prepare new waybills and bills of lading on receipt of notice of sale of carload of freight from shipper.
GOE: 07.02.04 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 77

214.362-014 DOCUMENTATION-BILLING CLERK (air trans.; motor trans.; r.r. trans.; water trans.)

Compiles and types transportation billing documents listing details of freight shipped by carrier: Types information on manifest, such as name of shipper, weight, destination, and charges from bills of lading and shipper's declaration. Computes totals of document items, using adding machine. Compares figures and totals on documents with statement of accounts submitted by accounting department to verify accuracy of documents. Notifies CARGO CHECKER (water trans.) to examine shipment when discrepancies are found. Resolves discrepancies on accounting records or manifest. May prepare manifest, using billing machine. May notify shipper's agent of consular visa and official stamps required and attach stamps to documents when presented by agent. May be designated by type of document prepared as Manifest Clerk (air trans.; motor trans.; r.r. trans.; water trans.); Waybill Clerk (air trans.; motor trans.; r.r. trans.; water trans.).
GOE: 07.02.04 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

214.362-022 INSURANCE CLERK (medical ser.) alternate titles: hospital-insurance clerk; patient-insurance clerk

Verifies hospitalization insurance coverage, computes patients' benefits, and compiles itemized hospital bills: Types insurance assignment form with data, such as names of insurance company and policy holder, policy number, and physician's diagnosis. Telephones, writes, or wires insurance company to verify patient's coverage and to obtain information concerning extent of benefits. Computes total hospital bill showing amounts to be paid by insurance company and by patient, using adding and calculating machines. Answers patient's questions regarding statements and insurance coverage. Telephones or writes companies with unpaid insurance claims to obtain settlement of claim. Prepares forms outlining hospital expenses for governmental, welfare, and other agencies paying bill of specified patient.
GOE: 07.02.04 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 77

214.362-026 INVOICE-CONTROL CLERK (clerical) alternate titles: purchase-order checker

Compiles data from vendor invoices and supporting documents to verify accuracy of billing data and to ensure receipt of items ordered, using calculator and computer: Compares invoices against purchase orders and shipping and receiving documents to verify receipt of items ordered. Reads computer files or computes figures to determine prices and discounts, following invoices and credit memorandums, and using calculator. Records data in control records. Contacts vendors or buyers regarding errors in partial or duplicate shipments, prices, and substitutions. Maintains file of returnable items received from or returned to vendors. Writes check or prepares voucher authorizing payment to vendors.
GOE: 07.02.04 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 88

214.362-030 RATE CLERK, PASSENGER (motor trans.) alternate titles: charter representative

Provides fare information to passengers traveling on nonscheduled or chartered motor trips, using rate tables: Interviews customer or reviews written requests to obtain data on proposed trips. Studies maps to select or lay out and measure travel route. Refers to rate tables to gather rate data considering such items as type of vehicle, distance, destination, estimated travel and waiting time, cost of tolls, and passenger or freight service. Computes rates, using calculator. Prepares written report on rates or informs customer orally. May arrange travel accommodations for tourists [TRAVEL CLERK (hotel & rest.)].
GOE: 07.04.04 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 77

214.362-034 TARIFF INSPECTOR (r.r. trans.)

Verifies use of current tariff rates at railroad freight, passenger agent, and ticket offices: Visits offices and examines records, such as freight bills, to ascertain whether current rates are in use, in accordance with tariff schedules. Computes and verifies tariff rates applied, using calculating machine and rate books. Issues instructions to agent regarding correction of errors in rates. Compiles reports for management, identifying names of agents and locations using incorrect tariffs.
GOE: 11.10.01 STRENGTH: L GED: R4 M4 L4 SVP: 5 DLU: 77

214.362-038 TRAFFIC-RATE CLERK (clerical) alternate titles: freight-rate clerk; rate clerk

Compiles and computes freight rates, passenger fares, and other charges for transportation services, according to rate tables and tariff regulations: Examines shipping bills to obtain description of freight, and classifies freight according to rate-book description. Consults rate schedule to obtain specific rate for each item classified depending on distance shipped. Computes total freight charge, using calculator and records charges on shipping order. Calculates and records storage, redelivery, and reconsignment charges when applicable. Answers mail or telephone inquiries from shippers regarding rates, routing, packing procedures and interline transportation procedures. May examine bills of lading and file claims with transportation companies for overcharges. May keep records of freight movements.
GOE: 07.02.04 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

214.362-042 BILLING CLERK (clerical)

Operates calculator and typewriter to compile and prepare customer charges, such as labor and material costs: Reads computer printout to ascertain monthly costs, schedule of work completed, and type of work performed for customer, such as plumbing, sheet metal, and insulation. Computes costs and percentage of work completed, using calculator. Compiles data for billing personnel. Types invoices indicating total items for project and cost amounts.
GOE: 07.02.04 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 86

214.362-046 STATEMENT CLERK (financial)

Compares previously prepared bank statements with cancelled checks, prepares statements for distribution to customers, and reconciles discrepancies in records and accounts: Matches statement with batch of cancelled checks by account number. Inserts statements and cancelled checks in envelopes and affixes postage, or inserts statements and checks in feeder of machine which automatically stuffs envelopes and meters postage. Routes statements for mailing or over-the-counter delivery to customers. Keeps cancelled checks and customer signature files. May recover checks returned to customer in error, adjust customer account, and answer inquiries. May post stop-payment notices to prevent payment of protested checks. May encode and cancel checks, using machine. May take orders for imprinted checks.
GOE: 07.02.02 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 87

214.382-014 BILLING TYPIST (clerical) alternate titles: billing clerk; invoice clerk; order clerk

Compiles data and types invoices and bills: Reads computer files or gathers records, such as purchase orders, sales tickets, and charge slips, to compile needed data. Enters information into computer or computes amounts due, using calculator. Types invoices, listing items sold, amounts due, credit terms, and dates of shipment, using typewriter or computer. Types bills of lading and lists weight and serial number of items sold, using specification book. May type shipping labels. May type credit memorandums to indicate returned or incorrectly billed merchandise. May type credit forms for customers or finance companies. May post transactions to accounting records, such as work sheet, ledger, or computer files. May be designated according to type of billing done, such as Bill-Of-Lading Clerk (clerical); C.O.D. Biller (clerical) and Mail-Order Biller (retail trade; wholesale tr.). If worker is involved with compiling and typing transportation billing documents and verifying related accounting records, see DOCUMENTATION-BILLING CLERK (air trans.; motor trans.; r.r. trans.; water trans.) 214.362-014.
GOE: 07.02.04 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 80

214.382-018 C.O.D. CLERK (clerical) alternate titles: cash-on-delivery clerk; collect-on-delivery clerk

Sorts c.o.d. bills according to type of delivery or consignor and computes charges on bills and amounts collected: Sorts c.o.d. bills according to type of delivery or consignor, such as will-call parcel post, or store delivery. Computes total of bills and verifies total against accounting records. Calculates and records amount of money collected on delivery route for c.o.d. bills, using adding and calculating machines. May search customer records to correct addresses on misdirected packages [WRONG-ADDRESS CLERK (retail trade)].
GOE: 07.02.04 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 77

214.382-022 INTERLINE CLERK (motor trans.; r.r. trans.)

Compiles and computes freight and passenger charges payable to participating carriers on interline business: Examines waybills and ticket sales records to compute number of miles each carrier transported freight or passengers. Computes freight or passenger charges payable to each carrier, using basic rates from rate table and calculating machine. Records results of calculations on special forms. Reviews statements submitted by other companies to determine if portion of charges received is correct. May distribute, to appropriate airlines, revenue from passengers traveling on more than one carrier on through passage and be designated Passenger-Interline Clerk (air trans.). May compile records of daily freight car rental fees due to other carriers and be designated Per Diem Clerk (r.r. trans.).
GOE: 07.02.04 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

214.382-026 REVISING CLERK (motor trans.; r.r. trans.)

Verifies and revises freight and tariff charges on bills for freight shipments, using freight and tariff rate tables and schedules, according to classification of items shipped. Computes additional charges for reconsignment of freight, using adding machine. Records on special form additional, excess, or short charges made for each freight bill.
GOE: 07.02.04 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

214.382-030 SETTLEMENT CLERK (smelt. & refin.)

Compiles and computes payment due shipper for ores, concentrates, scrap metal, and other metal products forwarded to plant for processing, using adding machine and calculator. Bases computations on weight figures from freight bills and laboratory report of moisture content and ore analysis. May obtain registered check for required amount and remit to shipper.
GOE: 07.02.04 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

214.387-010 BILLING-CONTROL CLERK (utilities)

Reviews and posts data from meter books, computes charges for utility services, and marks special accounts for billing purposes: Marks accounts with fixed demands, combined bills for more than one meter connection, and those requiring use of constant multipliers to extend meter reading to actual consumption. Posts late and special meter readings and estimated readings. Examines meter-reading entries for evidence of irregular conditions, such as defective meters or use of service without contract, and prepares forms for corrective actions by others. Marks accounts for no bill when irregular conditions cannot be resolved before billing date.
GOE: 07.02.04 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 77

214.387-014 RATE REVIEWER (utilities)

Reviews rates for conformity to regulations, and compiles data pertaining to operating costs, revenues, and volume of gas or electric power: Reviews reports of changes in gas or consumption and complaints about high bills. Reviews rate investigation reports, analyses of billings, and rate assignments for completeness and conformity to regulation. Reviews special rate accounts to determine changes which will benefit customer. Compiles data for reports pertaining to costs, revenues, and volumes of gas or electricity consumed. Draws graphs and charts to illustrate changing trends, using drafting instruments.
GOE: 11.06.03 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77

214.387-018 SERVICES CLERK (water trans.)

Compiles reports and calculates tariff assessments for services rendered vessels using harbor facilities: Reads register of merchant vessels to verify tonnage, registry, and ship's owner. Calculates charges and types tariff form for service furnished, such as gallons of water and kilowatts of electricity used during vessel's stay in harbor. Keeps records of ships entering port and tonnage of cargo unloaded or loaded. Submits reports to accounting and traffic departments for billing purposes.
GOE: 07.02.04 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

214.462-010 ACCOUNTS-ADJUSTABLE CLERK (r.r. trans.)

Computes corrected freight charges from waybill data, using comptometer, and posts corrections on freight bills. Corresponds with other railroads to determine accuracy of billing and to arrange for settlement of adjusted accounts.
GOE: 07.02.04 STRENGTH: S GED: R3 M3 L3 SVP: 3 DLU: 77

214.467-010 FOREIGN CLERK (clerical)

Computes duties, tariffs, and weight, volume, and price conversions of merchandise exported to or imported from foreign countries: Examines documents, such as invoices, bills of lading, and shipping statements, to verify conversion of merchandise weights or volumes into system used by other country. Converts foreign currency figures into United States monetary equivalents, or domestic currency into foreign equivalents, using rate charts. Calculates duties or tariffs to be paid on merchandise, using calculating machine. May correspond with foreign companies. May be designated according to type of transaction as Customs-Entry Clerk (clerical); Export Clerk (clerical); Import Clerk (clerical).
GOE: 07.02.04 STRENGTH: S GED: R4 M4 L3 SVP: 5 DLU: 77

214.467-014 PRICER, MESSAGE AND DELIVERY SERVICE (business ser.)

Computes charges for pickup and delivery of items, such as documents, messages, and packages, using rate manuals and zone maps: Sorts dispatch tickets and reads postal zone maps and street directories to determine zone categories for pickup and delivery of items. Computes charges for services in various zones, using rate manuals, and quotes rates to customers upon request. Records charges on report form.
GOE: 07.02.04 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 86

214.482-010 BILLING-MACHINE OPERATOR (clerical) alternate titles: bill clerk; biller; billing clerk; invoicing-machine operator

Operates billing machines with or without computing devices to prepare bills, statements, and invoices to be sent to customers, itemizing amounts customers owe: Inserts blank billing sheets in machine and sets carriage. Transcribes data from office records, such as customer's name, address, and items purchased or services rendered. Calculates totals, net amounts, and discounts by addition, subtraction, and multiplication, and records computations. May make computations on separate adding and calculating machines. May be designated according to type of bill prepared as Delinquent-Notice-Machine Operator (clerical).
GOE: 07.06.02 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 87

214.482-014 DEPOSIT-REFUND CLERK (utilities)

Prepares final bills for mailing to gas and electric-power customers: Computes and prepares final bills, using adding machine and calculator. Keeps file of deposit certificates surrendered by customer and attaches certificates to final bills for refund of deposit. Reviews accounting records to ensure that all charges and credits are included in final bills. May compute interest due customers for amounts on deposit.
GOE: 07.02.04 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

214.482-018 MEDICAL-VOUCHER CLERK (insurance) alternate titles: examiner-rating clerk; medical-fee clerk

Examines vouchers forwarded to insurance carrier by doctors who have made medical examinations of insurance applicants, and approves vouchers for payment, based on standard rates. Computes fees for multiple examinations, using adding machine. Notes fee on form and forwards forms and vouchers to appropriate personnel for further approval and payment.
GOE: 07.02.04 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

214.482-022 RATER (insurance) alternate titles: policy rater; rate inserter; rating clerk

Calculates amount of premium to be charged for various types of insurance, using rate book, calculator, and adding machine: Selects premium rate based on information in case record folder relating to type and amount of policy based on standard risk factors, such as use and age of automobile, location and value of property, or age of applicant. Adds premium rates of basic policy and endorsements to compute total annual premium. Records rates on abstract sheet (worksheet), from which policies will be typed. May calculate commissions.
GOE: 07.02.04 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

214.487-010 CHART CALCULATOR (utilities)

Computes power factor and net amount of electric power consumed by commercial customers and determines peak load demand to verify application of appropriate rates. Enters information on record forms for monthly billing purposes. If worker compiles data for statistical reports or reviews rates to determine possible adjustments for commercial consumers of gas and electric power, see RATE REVIEWER (utilities).
GOE: 07.02.04 STRENGTH: S GED: R4 M4 L3 SVP: 5 DLU: 77

214.587-010 TELEGRAPH-SERVICE RATER (tel. & tel.) alternate titles: clerk, rating; rate marker

Counts number of words in telegrams dispatched from telegraph office, consults rates in rate book, and marks charges on duplicates of messages for use in billing customers.
GOE: 07.07.03 STRENGTH: S GED: R2 M2 L2 SVP: 2 DLU: 77

214.587-014 TRAFFIC CLERK (clerical)

Records incoming and outgoing freight data, such as destination, weight, route-initiating department, and charges: Ensures accuracy of rate charges by comparing classification of materials with rate chart. May keep file of claims for overcharges and for damages to goods in transit.
GOE: 07.02.04 STRENGTH: S GED: R3 M3 L2 SVP: 4 DLU: 77

215 PAYROLL, TIMEKEEPING, AND DUTY-ROSTER CLERKS

This group includes occupations concerned with making computations for and transcribing data to payroll and timekeeping records; computing earnings based on units produced or services rendered; preparing and distributing pay envelopes; and preparing duty rosters and work schedules.

215.137-010 CREW SCHEDULER, CHIEF (air trans.)

Supervises CREW SCHEDULERS (air trans.) and participates in preparation of duty rosters for crewmembers of scheduled airline flights: Assigns crews according to seniority, choice, and qualifications. May prepare or assist in preparation of section's budget. May audit expense vouchers and related invoices.
GOE: 07.05.01 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77

215.137-014 SUPERVISOR, PAYROLL (clerical) alternate titles: payroll clerk, chief; timekeeper supervisor

Supervises and coordinates activities of workers engaged in recording hours of work, processing time records, compiling payroll statistics, maintaining payroll control records, and calculating payrolls: Reviews, or directs review of, personnel records to determine names, rates of pay, and occupations of newly hired workers, and changes in wage rates and occupations of employees on payroll. Records, or directs recording of, new or changed pay rates in payroll register or computer files. Directs computation of pay according to company policy. Directs compilation and preparation of other payroll data, such as pension, insurance, and credit union payments. Reviews and approves payroll deductions. Interprets company policies and government regulations affecting payroll procedures. Directs preparation of government reports. Reviews payroll to ensure accuracy. May direct activities of workers engaged in computing costs of production, such as labor and equipment. Performs duties described under SUPERVISOR (clerical) Master Title.
GOE: 07.02.05 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 80

215.137-018 SUPERVISOR, FORCE ADJUSTMENT (tel. & tel.) alternate titles: force dispatcher

Coordinates work assignments and supervises clerical personnel preparing work schedules: Plans and prepares work force schedules from statistical data, such as budget estimates and telephone or telegraphic service and traffic records. Compiles previous traffic-flow counts from transmitting and receiving records, or supervises clerks engaged in compiling flow data to aid in predicting operating needs. Analyzes past flow counts, and personnel data, such as turnover, absenteeism, or overtime. Prepares or revises personnel schedules for long- or short-range periods, considering vacations and budget allotments. May direct preparation of comparative reports and charts to identify operating deficiencies. When working in telegraph offices, assigns personnel to branch offices within geographical area upon receipt of personnel shortage reports. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.01 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77

215.167-010 CAR CLERK, PULLMAN (r.r. trans.) alternate titles: pullman clerk

Assigns and dispatches sleeping cars to railroad company requesting cars: Keeps record of car movement and where assigned, using train schedules and movement charts. Assigns CONDUCTORS, PULLMAN (r.r. trans.) to trains for trips and notifies them of assignments.
GOE: 07.05.01 STRENGTH: S GED: R4 M3 L3 SVP: 6 DLU: 77

215.362-010 CREW SCHEDULER (air trans.)

Compiles duty rosters of flight crews and maintains records of crewmembers' flying time for scheduled airline flights: Prepares flight register which crewmembers sign to indicate their preference and availability for flights and time they wish to be called prior to each flight. Types names of crewmembers onto flight schedule in order of seniority to indicate flights to which crewmembers are assigned. Posts names of extra crewmembers in order of seniority on reserve list. Selects replacements from reserve list and notifies replacement when needed. Computes and logs cumulative flight time for crewmembers and removes crewmember's name from flight schedule when flying time limit as prescribed by Federal Aviation Administration has been reached. Schedules vacations as requested by crewmembers. May notify crewmembers of assignments, using telephone.
GOE: 07.05.01 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 77

215.362-014 DISPATCHER CLERK (r.r. trans.)

Schedules work for train crew or individual workers and keeps time records: Enters names of workers on assignment sheet for each trip on basis of seniority. Notifies workers of assignment, establishes availability, and assigns replacement crew when needed. Keeps record of departure and return of crew or worker for each trip, recording total time worked, and number of miles covered, using calculator.
GOE: 07.02.05 STRENGTH: S GED: R3 M2 L2 SVP: 4 DLU: 77

215.362-018 FLIGHT-CREW-TIME CLERK (air trans.)

Compiles flight time record of flight officers for payroll and crew-scheduling departments to ensure accuracy of payroll and legality of flights: Posts data, such as time in flight, type of aircraft, mileage flown, and weight of aircraft, onto flight time records, using posting machine. Reviews union agreements to ascertain payroll factors, such as meal expense allowance, billeting allotment, and rates of pay. Computes pay [PAYROLL CLERK (clerical)]. Compares figures with flight officers' logs to detect and reconcile discrepancies. Notifies CREW SCHEDULERS (air trans.) of total accumulated flight time of each officer and submits pay records to payroll section.
GOE: 07.02.05 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 77

215.362-022 TIMEKEEPER (clerical)

Compiles employees' time and production records, using calculator or computer: Reviews timesheets, workcharts, and timecards for completeness. Computes total time worked by employees, using calculator or computer, posts time worked to master timesheet, and routes timesheet to payroll department. May pay employees. May calculate time worked and units produced by piece-work or bonus work employees, using calculator or computer, and be designated Time Checker (clerical) or Work Checker (clerical). May locate workers on jobs at various times to verify attendance of workers listed on daily spot sheet and be designated Spotter (any industry). May interview employees to discuss hours worked and pay adjustments to be made and be designated Pay Agent (clerical).
GOE: 07.02.05 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 80

215.367-010 ASSIGNMENT CLERK (motor trans.) alternate titles: assignment agent; bulletin clerk

Assigns operating personnel of busline to partial, temporary, or rush hour runs to meet daily human resource and transportation needs of company: Records driver staffing requirements for unstaffed scheduled runs from data received from personnel department. Prepares list of extra drivers available in ready room for assignment for regular, special, or charter trips. Selects drivers according to such considerations as seniority, experience, and time, location, and duration of assignment. Records and submits data on assignments to personnel department. May prepare and issue bulletins regarding policy, procedure, and schedule changes.
GOE: 07.05.01 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 77

215.367-014 PERSONNEL SCHEDULER (clerical) alternate titles: scheduler and planner

Compiles weekly personnel assignment schedules for production department in manufacturing plant: Studies production schedules and staffing tables to ascertain personnel requirements. Determines and records work assignments according to worker availability, seniority, job classification, and preferences. Compiles and oversees in-plant distribution of work schedule. Adjusts schedules to meet emergencies caused by extended leave or increased production demands. Compiles annual seniority lists on which employees indicate vacation preferences and approves leave requests to prevent production losses.
GOE: 07.05.01 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 77

215.367-018 TAXICAB COORDINATOR (motor trans.)

Assigns taxicabs to TAXI DRIVERS (motor trans.) and maintains record of assignments and trip data. Reviews report of meter readings taken from incoming cabs for accuracy or takes and records taximeter readings. Compiles and maintains records of mileage traveled and fuel used.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L2 SVP: 5 DLU: 77

215.382-014 PAYROLL CLERK (clerical)

Compiles payroll data, and enters data or computes and posts wages, and reconciles errors, to maintain payroll records, using computer or calculator: Compiles payroll data, such as hours worked, sales or piecework, taxes, insurance, and union dues to be withheld, and employee identification number, from time sheets and other records. Prepares computer input forms, enters data into computer files, or computes wages and deductions, using calculator, and posts to payroll records. Reviews wages computed and corrects errors to ensure accuracy of payroll. Records changes affecting net wages, such as exemptions, insurance coverage, and loan payments for each employee to update master payroll records. Records data concerning transfer of employees between departments. May prorate expenses to be debited or credited to each department for cost accounting records. May prepare periodic reports of earnings, taxes, and deductions. May keep records of leave pay and nontaxable wages. May prepare and issue paychecks.
GOE: 07.02.05 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 88

215.563-010 CALLER (r.r. trans.)

Notifies members of train, engine, or yard crews to report for duty or meetings: Obtains addresses and telephone numbers from personnel records. Talks to workers by telephone to inform them of time to report. Positions worker's name tag on assignment board. Records reason given by worker unable to report and gives information to TRAIN DISPATCHER (r.r. trans.) or DISPATCHER CLERK (r.r. trans.).
GOE: 07.07.03 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 77

216 ACCOUNTING AND STATISTICAL CLERKS

This group includes occupations concerned with computing, calculating, and posting of financial, statistical, and numerical data to maintain accounting records, to use in statistical studies, and to record details of business transactions. Occupations which require knowledge of bookkeeping principles and which are concerned with classifying, recording, and summarizing numerical data, and with making computations to compile and keep financial records are found in Group 210. Occupations concerned with managing, controlling, and monitoring operations of computers and peripheral equipment are found in Group 213. Occupations concerned with making computations for purposes of preparing or verifying bills and statements of amounts due for items purchased or services rendered are found in Group 214. Occupations concerned with making computations and transcribing data to payroll and timekeeping records are found in Group 215.

216.132-010 SUPERVISOR, ACCOUNTING CLERKS (clerical)

Supervises and coordinates activities of workers engaged in calculating, posting, verifying, and typing duties to obtain and record financial data for use in maintaining accounting and statistical records: Compiles reports required by management or government agencies. May perform duties of ACCOUNTING CLERK (clerical) 216.482-010 and BOOKKEEPER (clerical) 210.382-014. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.02.02 STRENGTH: S GED: R4 M4 L4 SVP: 7 DLU: 87

216.132-014 SUPERVISOR, SECURITIES VAULT (financial)

Supervises and coordinates activities of workers engaged in recording securities transactions and receiving and delivering securities to and from trust vault and oversees vault safekeeping procedures and controls: Plans and directs activities of workers engaged in recording securities interest and dividends and maintaining securities transaction records. Plans and implements procedures for safekeeping of securities. Explains safekeeping policies and procedures to workers and oversees compliance with procedures. Assigns vault combination numbers and changes combination periodically. Sets vault clock daily for following morning opening time. Reviews visitor register to verify that only authorized persons were admitted to vault. Examines trust securities stored in vault, verifies descriptions, signatures, and certificate or serial numbers, and computes total value of all securities, using calculator or computer, to assist bank AUDITOR (profess. & kin.) 160.167-054 in performing audits. Reviews securities documents to ensure that documents correspond with descriptions on delivery-request ticket prepared by TRUST-VAULT CLERK (financial) 216.367-014 for delivery to authorized persons. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 7 DLU: 78

216.137-010 COST-AND-SALES-RECORD SUPERVISOR (utilities) alternate titles: rate-and-cost analyst; statistician

Supervises and coordinates activities of STATISTICAL CLERKS (clerical) engaged in compiling power-generation and transmission data, preparing charts and graphs, and in making statistical computation for utility district: Directs maintenance and storage of records, such as maps, right-of-way deeds, and joint-use agreements. Compiles running totals of power produced by various generating units and totals of power exchanged with connecting systems, using calculator and adding machine. Analyzes and interprets trends to assist in planning budgets and construction expenditures, conferring with management, department heads, and large industrial customers. Directs preparation of power-generation and transmission charts and graphs to show trends in sales, operating costs, and revenue of company. May assist in making rate analyses, applying statistical method to investigate comparative rates with other utilities and to calculate rate formulas. May compile data for various power consumption reports required by government and utility associations. May compute percentages of monthly increase or decrease in gas consumption. May calculate sellers' weekly commissions. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.02.03 STRENGTH: S GED: R5 M5 L4 SVP: 7 DLU: 77

216.137-014 TRANSFER CLERK, HEAD (financial)

Supervises and coordinates activities of TRANSFER CLERKS (financial) 216.362-046 in transactions relating to stock certificates, applying knowledge of company policies and procedures, and commercial law: Explains company policies to stockholders with regard to stock transfers and payment of dividends. Examines certificates presented for transfer to verify legality of transactions. Answers inquiries concerning stock transfer requirements, dividend payments, and tax on certificates. Performs duties as described under SUPERVISOR (clerical) Master Title. May arrange meetings for bank-shareholders.
GOE: 07.01.02 STRENGTH: S GED: R4 M4 L4 SVP: 6 DLU: 77

216.362-014 COLLECTION CLERK (financial)

Receives and processes collection items (negotiable instruments), such as checks, drafts, and coupons presented to bank by customers or corresponding banks: Reads letter of instructions accompanying negotiable instruments to determine disposition of items. Debits bank account and credits customer's account to liquidate outstanding collections. Computes interest on bills of exchange (drafts), using adding machine or computer terminal, and lists debits and credits on liability sheet, or enters information into computer system, to record customer's outstanding balance. Examines, calculates interest on, endorses, records, and issues receipts, and mails outgoing collections for payment. Traces unpaid items to determine reasons for nonpayment and notifies customer of disposition. May prove and balance daily transactions. May act as agent for collections payable in United States and possessions and be designated Out-of-Town Collection Clerk (financial). May process collection items drawn on local bond and securities exchanges or transfers within a locality and be designated Local Collection Clerk (financial). May collect foreign bills of exchange and be designated Foreign-Collection Clerk (financial). May process matured bonds and coupons and be designated Coupon-and-Bond-Collection Clerk (financial); Coupon-Collection Clerk (financial).
GOE: 07.02.02 STRENGTH: S GED: R4 M4 L4 SVP: 5 DLU: 77

216.362-022 FOOD-AND-BEVERAGE CONTROLLER (hotel & rest.) alternate titles: control clerk, food-and-beverage

Compiles and computes amounts and costs of food bought and sold from records of CASHIER (clerical) II and other summaries. Operates calculating machine to compute profit or loss on each item of food or beverages sold in restaurant and individual departments and records data to keep perpetual inventory.
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L2 SVP: 5 DLU: 77

216.362-026 MORTGAGE-ACCOUNTING CLERK (clerical) alternate titles: amortization-schedule clerk

Keeps records of mortgage loans in mortgage loan establishment, performing any of following clerical duties: Records data, such as loan number, selling price, and taxes of mortgaged property. Computes interest and principal payments on loans, using calculating machines. Prepares applications for insurance on property and for extensions on delinquent loans. Types or posts by hand, such data as legal description of property, name of mortgager, amount and type of hazard insurance on property, and results of computations that break down monthly payments into principal, interest, taxes, and optional items. Prepares copies of documents for filing and mailing. May file documents and records.
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L3 SVP: 3 DLU: 77

216.362-034 RESERVES CLERK (financial)

Compiles records of fund reserves of bank and branches to ensure conformity with Federal Reserve requirements: Reviews cash orders from branches to determine that order follows established procedure and amount meets with bank limitations and requirements. Posts order to department record sheet, or computer files, using computer. Telephones order to Federal Reserve Bank, and prepares letter to Federal Reserve confirming order, using computer or typewriter. Charges or credits accounts, following bank regulations. Keeps records of bank balance with Federal Reserve Bank.
GOE: 07.02.01 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

216.362-038 ELECTRONIC FUNDS TRANSFER COORDINATOR (financial)

Compiles and reconciles data involving electronic transfer of funds to maintain accounting records: Examines electronic funds transaction entries on documents, such as bank statements and printouts, for completeness and accuracy. Adds debits and credits, using adding machine or calculator, to ensure that figures balance. Identifies and corrects errors or calls customers, other bank personnel, or personnel from other financial institutions, such as correspondent banks, Automated Clearing House, or Federal Reserve Bank, to obtain information needed to reconcile differences. Posts transaction data to specified accounts, using ledger sheets or computer. May prepare checks to deposit funds in specified accounts. May transmit funds between specified accounts by wire [WIRES-TRANSFER CLERK (financial) 203.562-010].
GOE: 07.02.01 STRENGTH: L GED: R4 M4 L4 SVP: 7 DLU: 89

216.362-042 MARGIN CLERK I (financial)

Compiles data, using computer, to determine customer margin (equity) in stock purchased: Totals customer accounts and computes difference between purchase price of stock and present market value, using calculator, to show amount due for brokerage fees. Notifies REGISTERED REPRESENTATIVE (financial) 250.257-018 or other workers when customer margin is less than government regulations or brokerage firm requirements. May solve customer margin account problems, using customer account information and transaction records.
GOE: 07.02.02 STRENGTH: S GED: R3 M3 L3 SVP: 6 DLU: 89

216.362-046 TRANSFER CLERK (financial) alternate titles: operations clerk; stock-transfer clerk; stock-transfer technician

Records transfer of securities and corrects problems related to transfer: Enters information, such as type and amount of securities that client wishes to purchase or sell, into computer terminal. Reviews client instructions for transfer of securities. Examines securities certificates to verify that information is correct, and mails certificates to department or company specializing in transfer of securities certificates. Receives new certificates from department or company, and sends certificates to client to complete transfer. Talks with coworkers, including REGISTERED REPRESENTATIVES (financial) 250.257-018 to correct problems related to transfer of securities.
GOE: 07.02.02 STRENGTH: L GED: R3 M2 L3 SVP: 6 DLU: 89

216.367-014 TRUST-VAULT CLERK (financial) alternate titles: securities auditor; vault custodian

Compiles security transaction records and receives and delivers securities to and from trust vault: Opens combinations on cabinets in vault. Examines securities deposited for safekeeping, verifies descriptions and signatures, and files securities according to customer names and account number. Records securities transactions including purchases, exchanges, and stock splits to maintain control of customer accounts. Releases securities from vault upon authorized request. Acts as agent for bank by observing bank auditors auditing securities in vault. May examine collateral to ensure conformity with loan specifications.
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L3 SVP: 6 DLU: 77

216.382-022 BUDGET CLERK (clerical) alternate titles: budget-record clerk; budget-report clerk; fiscal clerk

Prepares budgets based on previous budget figures or estimated revenue and expense: Reviews records of sales and actual operating expenses, such as payrolls and material costs. Compiles tables of revenues and expenses to show current budget status. Writes justifications for overrun or underrun of budget estimates. Computes ratios and percentages to make interdepartmental comparisons, indicate trends, and show other selected factors. Prepares charts and graphs. Tabulates statistical data for presentation in miscellaneous budget reports, using calculator and typewriter or computer. May prepare financial statement showing profit and loss. May examine budget and requisition funds and be designated Expenditure-Requisition Clerk (utilities).
GOE: 07.01.04 STRENGTH: S GED: R4 M4 L3 SVP: 5 DLU: 87

216.382-026 CLEARING-HOUSE CLERK (financial) alternate titles: clearing-distribution clerk

Compiles settlement data and submits checks, drafts, and other items to clearinghouse association for exchange and settlement with other banks: Sorts items into bundles, lists items, and totals amounts, using adding machine or calculator. Posts totals to clearinghouse settlement sheet. Mails or delivers items to clearinghouse. Accepts items from clearinghouse that have been drawn on own bank and posts totals on settlement sheet. Totals debit and credit columns and computes net balance. Submits sheet to clearinghouse for verification. May maintain telephone contact with bank personnel and others to locate missing checks, correct errors, and reconcile differences in records.
GOE: 07.02.01 STRENGTH: L GED: R4 M3 L3 SVP: 5 DLU: 77

216.382-034 COST CLERK (clerical) alternate titles: cost-accounting clerk; expense clerk

Compiles production or sales cost reports on unit or total basis for department or working unit: Calculates individual items, such as labor, material, and time costs, relationship of sales or revenues to cost, and overhead expenditures, using calculating machine. Examines records, such as time and production sheets, payrolls, operations charts and schedules, to obtain data for calculations. Prepares reports showing total cost, selling prices, or rates profits. May be designated according to work performed as Cost-Estimating Clerk (utilities); Operating-Cost Clerk (clerical).
GOE: 07.02.02 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 88

216.382-046 MARGIN CLERK II (financial)

Compiles daily stock quotations and compares data with customer margin accounts to determine market prices in relation to collateral held by bank. Computes and records fluctuations and reports need of additional collateral to secure loans. May discuss price fluctuations with customers, REGISTERED REPRESENTATIVES (financial) 250.257-018, and others to monitor stock trends in relation to bank's margin loan accounts.
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

216.382-050 POLICY-VALUE CALCULATOR (insurance)

Compiles and computes loan or surrender value of life insurance policy, using calculator, and rate books and tables: Computes amount payable to policyholder who drops insurance, allows insurance to lapse, or requests loan on policy, considering factors, such as unclaimed dividends, premiums paid in advance, length of time held, and principal sum (loan value), using calculator. Records values on sheet for preparation of correspondence to policyholder and entry onto master file. When working on dropped policies and policyholder requests full cash value, is known as Cash-Surrender Calculator (insurance). When working on dropped policies and policyholder does not request full cash value, prorates cash value to determine time policy may be kept in force and is known as Extended-Insurance Clerk (insurance). When working on policy loans, calculates repayments, using interest tables, and is known as Policy-Loan Calculator (insurance). May specialize in data related to pension plans and life insurance, such as premiums, dividends, retirements, and death benefits, and be designated Calculation Clerk (insurance). May verify and recompute calculations made by other workers and be designated Calculation Reviewer (insurance).
GOE: 07.02.03 STRENGTH: S GED: R3 M2 L2 SVP: 5 DLU: 77

216.382-054 RECEIPT-AND-REPORT CLERK (water trans.) alternate titles: cost-report clerk

Prepares reports of labor and equipment costs incurred in loading and unloading ship cargoes: Compiles reports of tonnage and type of cargo handled, labor charges involved in loading and unloading cargo, and charges for equipment used, such as cranes, barges, and conveyors. Computes cost per ton for each type of cargo handled and prepares report of total costs for each ship.
GOE: 07.02.03 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

216.382-058 RETURNED-ITEM CLERK (financial) alternate titles: rejected-items clerk

Returns unpaid checks from correspondent banks, branches, or individual customers to adjust and balance accounts: Sorts returned checks into debit and credit groups. Types debit and credit forms listing amount, date, name of maker, name of bank, and reason for return, in order to adjust accounts and inform customers of nonpayment, using typewriter or computer. Totals and balances checks received, using adding machine or calculator, and submits checks and recapitulation sheet to department head. Visually examines checks to determine which checks to process, setting aside checks with no account, no signature on file, or forgeries for review by law enforcement official. Exchanges checks received by mistake with representatives of other banks. Photographs items returned to customers and other banks [PHOTOGRAPHIC-MACHINE OPERATOR (clerical) 207.685-018]. Files copies of forms.
GOE: 07.02.02 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 87

216.382-062 STATISTICAL CLERK (clerical) alternate titles: record clerk; report clerk; tabulating clerk

Compiles data and computes statistics for use in statistical studies, using calculator and adding machine: Compiles statistics from source materials, such as production and sales records, quality control and test records, personnel records, timesheets, survey sheets, and questionnaires. Assembles and classifies statistics, following prescribed procedures. Computes statistical data according to formulas, using calculator. May compile and compute statistics, using computer. May verify authenticity of source material. May be designated according to type of statistics compiled as Census Clerk (government ser.); Mileage Clerk (r.r. trans.); Production-Statistical Clerk (clerical); Sales-Record Clerk (clerical); Steam-Plant Records Clerk (utilities); Time-Analysis Clerk (clerical); Traffic Enumerator (clerical). May compile actuarial statistics, charts, and graphs and be designated Actuarial Clerk (insurance). May compile data and statistics from media guides and team data for use during televised sporting event and be designated Statistician (radio-tv broad.).
GOE: 07.02.03 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 88

216.382-066 STATISTICAL CLERK, ADVERTISING (retail trade) alternate titles: advertising clerk

Compiles and tabulates statistical records showing cost of advertising, volume of advertising as compared with competitors, amount of merchandise sold following advertisements as compared to amount sold without advertising, and other pertinent statistics. Operates calculating and adding machines to compute data. Files copies of advertisements.
GOE: 07.02.03 STRENGTH: S GED: R3 M3 L2 SVP: 4 DLU: 77

216.462-010 BOOKING PRIZER (tobacco)

Verifies weight and identifying data stenciled on hogsheads of tobacco and records data in prize books (ledgers): Removes ticket from hogshead and verifies computations of net weight to determine whether figures recorded by WEIGHER, PRODUCTION (any industry) are correct. Listens as BULL-GANG WORKER (tobacco) calls out hogshead number and grade stenciled on hogshead and compares data with that recorded on hogshead ticket. Instructs STENCILER (any industry) to correct markings. Records hogshead number, tobacco grade, and weight in appropriate prize book. Computes total weight for each page of prize book, using adding machine, and records totals.
GOE: 05.09.03 STRENGTH: L GED: R3 M3 L3 SVP: 3 DLU: 77

216.482-010 ACCOUNTING CLERK (clerical)

Performs any combination of following calculating, posting, and verifying duties to obtain financial data for use in maintaining accounting records: Compiles and sorts documents, such as invoices and checks, substantiating business transactions. Verifies and posts details of business transactions, such as funds received and disbursed, and totals accounts, using calculator or computer. Computes and records charges, refunds, cost of lost or damaged goods, freight charges, rentals, and similar items. May type vouchers, invoices, checks, account statements, reports, and other records, using typewriter or computer. May reconcile bank statements. May be designated according to type of accounting performed, such as Accounts-Payable Clerk (clerical); Accounts-Receivable Clerk (clerical); Bill-Recapitulation Clerk (utilities); Rent and Miscellaneous Remittance Clerk (insurance); Tax-Record Clerk (utilities).
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 88

216.482-018 AUDIT-MACHINE OPERATOR (clerical)

Adds sales slips or register tapes, using electrically powered auditing machine. Computes subtotals for individual sales departments and types of sales, such as cash, charge, installment, and will-call. Verifies daily or periodic balances against predetermined figures.
GOE: 07.06.02 STRENGTH: S GED: R3 M2 L2 SVP: 4 DLU: 77

216.482-022 CALCULATING-MACHINE OPERATOR (clerical) alternate titles: calculator operator

Computes and records statistical, accounting and other numerical data, utilizing knowledge of mathematics and using machine that automatically performs mathematical processes, such as addition, subtraction, multiplication, division, and extraction of roots: Calculates statistical, accounting, and other numerical data, using calculating machine, and posts totals to records, such as inventories and summary sheets. May verify computations made by other workers. May be designated according to subject matter as Formula Figurer (paint & varnish); Premium-Note Interest-Calculator Clerk (insurance). May compute and record inventory data from audio transcription, using transcribing machine and calculator, and be designated Inventory Transcriber (business ser.). May be designated according to type of computations made as Weight Calculator (ship-boat mfg.).
GOE: 07.02.02 STRENGTH: S GED: R3 M3 L2 SVP: 3 DLU: 81

216.482-026 DIVIDEND-DEPOSIT-VOUCHER CLERK (insurance) alternate titles: dividend-deposit-entry clerk

Keeps record of accruing dividends on insurance policies and calculates and records interest due on them, using adding machine, calculator, statistical manuals, and rate tables.
GOE: 07.02.02 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 77

216.482-030 LAUNDRY PRICING CLERK (laundry & rel.) alternate titles: pricer

Computes cost of customers' laundry by pricing each item on customers' lists, using adding machine, calculating machine, or comptometer. May keep inventory of customers' laundered articles. May prepare statements to be sent to customers.
GOE: 07.02.04 STRENGTH: S GED: R3 M3 L2 SVP: 3 DLU: 77

216.482-034 DIVIDEND CLERK (financial) alternate titles: operations clerk

Computes, records, and pays dividends to customers of brokerage firm: Reviews stock records and reports to determine customer stock ownership on record date. Totals stock owned by customers and computes dividends due, using calculator. Records dividends due, and enters information into customer accounts, using computer. Reviews customer accounts to obtain dividend payment instructions, and pays dividends and interest due to customers. Solves dividend related problems with customer accounts, applying knowledge of policies and procedures concerning payment of dividends and interest. May perform other clerical tasks such as filing, typing, and operating office machines.
GOE: 07.02.02 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 90

216.567-010 TICKET MARKER (wholesale tr.)

Records price, name of buyer, and grade of tobacco on tickets attached to piles or baskets of tobacco as tobacco is auctioned to highest bidder. Signals purchaser to raise bids that are below government support price. May perform other clerical tasks during periods between auction sales.
GOE: 05.09.03 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77

216.587-010 BOOKING CLERK (wholesale tr.)

Copies name of buyer, grade, and price per pound from tickets attached to baskets of tobacco onto sales sheets with prelisted number of pounds in each basket. Submits sales sheets to auction warehouse office for computation of total amount due each grower.
GOE: 05.09.02 STRENGTH: L GED: R2 M1 L1 SVP: 3 DLU: 77

216.685-010 GAS USAGE METER CLERK (petrol. refin.; pipe lines; utilities) alternate titles: chart clerk

Tends machine, equipped with pen attachments and meter charts, that computes volume of gas flowing through meter: Positions chart on chart plate. Starts machine to revolve chart and actuate computing mechanism. Pulls levers to guide pens along static pressure and volume curve lines. Removes chart and records computation on back of chart.
GOE: 05.09.03 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77

217 ACCOUNT-RECORDING-MACHINE OPERATORS, N.E.C.

This group includes occupations, not elsewhere classified, concerned with operating machines to keep quantitative records and accounts. Occupations which require knowledge of bookkeeping principles and which are concerned with classifying, recording, and summarizing numerical data, and with making computations to compile and keep financial records are found in Group 210. Occupations concerned with operating machines to receive and disburse money are found in Group 211. Occupations concerned with managing, controlling, and monitoring operations of computers and peripheral equipment are found in Group 213. Occupations concerned with operating machines to prepare bills, invoices, and statements are found in Group 214. Occupations concerned with operating machines to prepare payroll records are found in Group 215. Occupations concerned with operating machines to perform computing, calculating, and posting of financial, statistical, and numerical data are found in Group 216.

217.132-010 PROOF-MACHINE-OPERATOR SUPERVISOR (financial)

Supervises and coordinates activities of workers engaged in operating machines to encode, add, cancel, photocopy, and sort checks, drafts, and money orders for collection, and to prove records of transactions: Locates check copies and proof records to answer inquiries from staff or customers. Prepares journal voucher to correct account when error is found. Requests equipment maintenance and repair from vendors. Participates in work of subordinates. May compile check processing cost information for management use in determining service fees. May supervise retention and retrieval of microfilmed checks [SUPERVISOR, FILES (clerical) 206.137-010]. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.06.02 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 87

217.382-010 PROOF-MACHINE OPERATOR (financial) alternate titles: proof clerk; transit clerk

Operates machines to encode, add, cancel, photocopy, and sort checks, drafts, and money orders for collection and to prove records of transactions: Places checks into machine that encodes amounts in magnetic ink, adds amounts, and cancels check. Enters amount of each check, using keyboard. Places encoded checks in sorter and activates machine to automatically microfilm, sort, and total checks according to bank drawn on. Observes panel light to note check machine cannot read. Reads check and enters data, such as amount, bank, or account number, using keyboard. Compares machine totals to listing received with batch of checks and rechecks each item if totals differ. Encodes correct amount or prepares transaction correction record, if error is found. Bundles sorted check with tape listing each item to prepare checks, drawn on other banks, for collection. May enter commands to transfer data from machine to computer. May operate separate photocopying machine. May clean equipment and replace printer ribbons, film, and tape. May manually sort and list items for proof or collection. May record, sort, and prove other transaction documents, such as deposit and withdrawal slips, using proof machine.
GOE: 07.06.02 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 87

217.485-010 CURRENCY COUNTER (financial) alternate titles: currency-machine operator

Sorts and counts paper money, using automatic currency-counting machine: Examines money to detect and remove counterfeit, mutilated, and worn bills. Requisitions replacements. Sorts bills according to denomination or federal reserve district number, and inserts bills into slot or hopper of machine to be automatically counted. Verifies totals registered on machine against amount of deposit reported by member bank or depositor, using calculator, and posts shortage or overage to account. Bundles and wraps counted money to be placed in vault. May sort, count, and wrap coins [COIN-COUNTER-AND-WRAPPER (financial) 217.585-010].
GOE: 05.12.19 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 89

217.585-010 COIN-COUNTER-AND-WRAPPER (clerical) alternate titles: coin-machine operator; coin teller

Sorts, counts, and wraps coins, using various machines: Sorts coins according to denomination, using coin-separating machine. Removes counterfeit and mutilated coins. Feeds coins into hopper of counting machine that counts and bags them. Removes, seals, and weighs bags of counted coins. Wraps coins, using coin-wrapping machine, and places rolls of coins into bags or boxes for distribution. Records machine totals, shortages or overages, and kind and value of coins removed from circulation. Verifies totals against deposit slips or other documents and prepares coins for shipment. May sort, count, and wrap paper money by hand or machine [CURRENCY SORTER (financial) 217.485-010].
GOE: 05.12.19 STRENGTH: M GED: R3 M2 L2 SVP: 3 DLU: 89

219 COMPUTING AND ACCOUNT-RECORDING OCCUPATIONS, N.E.C.

This group includes occupations, not elsewhere classified, concerned with systemizing information about transactions and activities into accounts and quantitative records, and paying and receiving money.

219.132-010 SUPERVISOR, POLICY-CHANGE CLERKS (insurance) alternate titles: supervisor, records change

Supervises and coordinates activities of workers engaged in compiling data on changes to insurance policies in force, changing provisions of policies to conform to insured's specifications, and computing premium rates based on changes to policies: Reviews correspondence from insured or agents requesting policy changes to determine work assignments based on types of changes requested. Assigns duties to POLICY-CHANGE CLERKS (insurance) 219.362-042; POLICY-VALUE CALCULATORS (insurance) 216.382-050; POLICYHOLDER-INFORMATION CLERKS (insurance) 249.262-010, and related clerical workers. Interprets policy provisions to workers, as needed, to assist workers in effecting changes according to company regulations. Assists workers in locating and changing policy information, using computer. Verifies accuracy of premium computations, using calculator. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 78

219.132-014 SUPERVISOR, TRUST ACCOUNTS (financial)

Supervises and coordinates activities of workers engaged in processing settlement of cash or securities transactions for trust-account customers in trust division of commercial bank: Reviews debit and credit entries to customer trust accounts pertaining to cash or securities transactions to determine whether funds were received or disbursed according to predetermined schedules, trust or investment-department instructions, or instructions on customer account records, using computer terminal and computer printouts. Assists workers with more difficult aspects of preparing records and transmittal documents for transactions involving purchase or sale of customer assets, recording interest and balance on contracts and notes, recording stock dividends, and placing insurance for customer property held in trust. Trains new workers. Performs other duties as described under SUPERVISOR (clerical) Master Title. May be designated according to specialized area of work as Securities Supervisor (financial).
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 89

219.132-022 SUPERVISOR, UNDERWRITING CLERKS (insurance) alternate titles: policy-issue supervisor

Supervises and coordinates activities of workers engaged in computing premiums, recording, and issuing insurance policies following acceptance of insurance applications by underwriting department. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 7 DLU: 77

219.137-010 FIELD CASHIER (construction)

Supervises and coordinates activities of clerical workers in field office of construction project, engaged in performing such office work as compiling and distributing payrolls, keeping inventories, compiling cost data, and keeping account books. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.02.02 STRENGTH: S GED: R4 M4 L4 SVP: 7 DLU: 77

219.267-010 HANDICAPPER, HARNESS RACING (amuse. & rec.)

Determines winning odds on each horse of each race of harness-racing program by analyzing data, such as horses' and drivers' past performances, post position, and race distance, for use in racing publications: Reviews data on each horse entered in same race, such as past performance, assigned-racing classification, and race distance and reviews past performance of assigned drivers, and analyzes compiled data to estimate probable order of finish for each horse in each race. Assigns winning odds to horses by using estimated order of finish and standard-odds ratios, occasionally making adjustments of winning odds as dictated by judgment. Determines winning odds on horses in maiden races, based on breeding and qualifying-times data. Mails or telephones opening or revised winning odds to printers of racing programs and other harness-race publications.
GOE: 11.06.03 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 77

219.362-010 ADMINISTRATIVE CLERK (clerical) alternate titles: clerk, general office

Compiles and maintains records of business transactions and office activities of establishment, performing variety of following or similar clerical duties and utilizing knowledge of systems or procedures: Copies data and compiles records and reports. Tabulates and posts data in record books. Computes wages, taxes, premiums, commissions, and payments. Records orders for merchandise or service. Gives information to and interviews customers, claimants, employees, and sales personnel. Receives, counts, and pays out cash. Prepares, issues, and sends out receipts, bills, policies, invoices, statements, and checks. Prepares stock inventory. Adjusts complaints. Operates office machines, such as typewriter, adding, calculating, and duplicating machines. Opens and routes incoming mail, answers correspondence, and prepares outgoing mail. May take dictation. May greet and assist visitors. May prepare payroll. May keep books. May purchase supplies. May operate computer terminal to input and retrieve data. May be designated according to field of activity or according to location of employment as Adjustment Clerk (retail trade; tel. & tel.); Airport Clerk (air trans.); Colliery Clerk (mine & quarry); Death-Claim Clerk (insurance); Field Clerk (clerical). May be designated: Agency Clerk (insurance); Auction Clerk (clerical); Construction-Records Clerk (construction; utilities); Shop Clerk (clerical).
GOE: 07.01.02 STRENGTH: L GED: R4 M3 L3 SVP: 4 DLU: 88

219.362-014 ATTENDANCE CLERK (education)

Compiles attendance records for school district, issues attendance permits, and answers inquiries: Obtains district attendance figures from each school daily, using telephone. Records figures by grade level and for special classes, such as mentally retarded or gifted, in workbook. Totals figures, using calculator. Collates data and prepares standard state reports, using typewriter. Computes average daily attendance figures and forwards to state for compensation and to school cafeteria for meal planning. Interviews applicants for interdistrict attendance permits to attend elementary and secondary schools in district and issues permits, if requirements are met. Sends copy of permit to applicable school and retains file copy. Maintains file of interdistrict attendance agreements, bills outside districts for attendance within district, and notifies supervisor of agreement expirations. Answers inquiries from parents and school officials, using state education code as guide. Prepares special reports, such as ethnic or racial-distribution surveys, requested by state or district education officials.
GOE: 07.05.03 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77

219.362-018 BROKERAGE CLERK II (financial)

Compiles security purchases and sales made for client and records information in journal. Totals daily transactions, using calculator, and summarizes effects on customers' accounts and earnings of REGISTERED REPRESENTATIVE (financial) 250.257-018. Calls customers to inform them of market fluctuations and purchase and sale of securities affecting their accounts.
GOE: 07.02.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77

219.362-022 CLERK, TELEGRAPH SERVICE (tel. & tel.) alternate titles: clerk, personal service bureau; clerk, private wire-billing and control

Compiles and maintains statistical records relating to telegraph services, performing any combination of following duties: Answers telephone requests from private wire or tie-line patrons regarding handling of messages and repair service. Writes and issues work orders for equipment installation or repair. Compiles statistical data concerning pricing and telegraph services for use in preparing studies and proposals. Verifies accuracy of billing charges. Posts charges to service accounts. Posts revenue received from charge accounts and other sales data to card index files. Writes or types statements. Sorts and distributes mail. Takes and transcribes dictation. Types letters, reports, and proposals. Files records and correspondence.
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

219.362-026 CONTRACT CLERK, AUTOMOBILE (retail trade)

Verifies accuracy of automobile sales contracts: Calculates tax, transfer and license fees, insurance premiums, and interest rates, using tables, schedules, and calculating machine. Verifies amount and number of payments, trade-in allowance, and total price of automobile. Interviews customer to obtain additional information and explain terms of contract. Corresponds with motor vehicle agencies to clear automobile titles. Obtains license, signs registration documents on cars traded in, and transfers titles on cars sold. Keeps file of sales contracts.
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

219.362-030 EXTENSION CLERK (utilities)

Processes requisitions for gas main or electric-power line extensions and keeps control records to report and coordinate construction activities between utility and contractors: Compiles information required for preparation of line- or main-extension contracts from construction sketches. Computes or verifies charges for customer. Reviews completed contracts and construction work orders for completeness and accuracy. Annotates subdivision plat books (maps) to indicate location and nature of construction shown on work order. Compiles reports from extension requisitions and work orders. Receives orders from customers by telephone and in person for services requiring extensions in main or distribution lines.
GOE: 07.05.03 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

219.362-038 MORTGAGE-CLOSING CLERK (clerical) alternate titles: loan closer

Completes mortgage transactions between loan establishment, sellers, and borrowers after loans have been approved: Verifies completeness of data on loan papers. Answers questions of buyers and sellers relating to details of transaction and obtains signatures of principal parties on necessary documents. Closes out seller's interest in property by presenting seller with check to cover seller's equity. Operates office machines to compute rebates or adjustments. Prepares and mails rebates and other papers to clients.
GOE: 07.05.02 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 77

219.362-042 POLICY-CHANGE CLERK (insurance)

Compiles data and records changes in insurance policies: Examines letter from insured or agent, original application, and other company documents to determine how to effect proposed changes, such as change in beneficiary or method of payment, increase in principal sum or type of insurance. Corresponds with insured or agent to obtain supplemental information or to explain how change would not conform to company regulations or state laws, or routes file to POLICYHOLDER-INFORMATION CLERK (insurance) 249.262-010. Calculates premium, commission adjustments, and new reserve requirements, using rate books, statistical tables, and calculator or computer, and knowledge of specific types of policies. Transcribes data to abstract (work sheet) or enters data into computer for use in preparing documents and adjusting accounts. May write abstract or enter data into computer to prepare new policy or rider to existing policy. May underwrite changes when increase in amount of risk occurs.
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 78

219.362-046 REAL-ESTATE CLERK (real estate)

Maintains records concerned with rental, sale, and management of real estate, performing any combination of following duties: Types copies of listings of real estate rentals and sales for distribution to trade publications, and for use as reference data by other departments. Computes interest owed, penalty payment, amount of principal, and taxes due on mortgage loans, using calculating machine. Holds in escrow collateral posted to ensure fulfillment of contracts in transferring real estate and property titles. Checks due notices on taxes and renewal dates of insurance and mortgage loans to take follow-up action. Sends out rent notices to tenants. Writes checks in payment of bills due, keeps record of disbursements, and examines cancelled returned checks for endorsement. Secures estimates from contractors for building repairs. May compile list of prospects from leads in newspapers and trade periodicals to locate prospective purchasers of real estate. May open, sort, and distribute mail. May submit photographs and descriptions of property to newspaper for publication. May maintain and balance bank accounts for sales transactions and operating expenses. May maintain log of sales and commissions received by SALES AGENT, REAL ESTATE (real estate) 250.357-018. May scan records and files to identify dates requiring administrative action, such as insurance premium due dates, tax due notices, and lease expiration dates. May compose and prepare routine correspondence, rental notices, letters, and material for advertisement.
GOE: 07.01.04 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 88

219.362-050 REVIVAL CLERK (insurance) alternate titles: reinstatement clerk

    Compiles data on lapsed insurance policies to determine automatic reinstatement according to company policies: Determines if overdue premium is received within specified time limit. Compares answers given by insured on reinstatement application with those approved by company and examines company records to determine if there are circumstances which may make reinstatement impossible. Approves reinstatement when criteria for automatic reinstatement are met. Calculates irregular premium and reinstatement penalty due when reinstatement is approved. Types notices of reinstatement approval or denial, and of payment due, and sends notices to insured.
GOE: 07.05.02 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

219.362-054 SECURITIES CLERK (financial)

    Records security transactions, such as purchases and sales, stock dividends and splits, conversions, and redemptions: Issues receipts for securities received from customers. Prepares transmittal papers or endorsements for securities sold to ensure payment, transfer, and delivery. Issues vault withdrawal orders at customer request. Computes dividends to be disbursed to customers. Writes letters to customers to answer inquiries on security transactions. May prepare reports on individual customer accounts.
GOE: 07.01.04 STRENGTH: S GED: R4 M4 L3 SVP: 5 DLU: 89

219.362-066 VOUCHER CLERK (r.r. trans.) alternate titles: claims clerk

    Compiles data to prorate cost of lost or damaged goods among interline railroad carriers: Receives claim for lost or damaged goods filed by shipper of consignee. Verifies records to substantiate claim of shipment and requests CUSTOMER-COMPLAINT CLERK (clerical) to investigate claim and to submit estimate of value of lost or damaged goods. Receives estimate and verifies records to ascertain names of carriers involved in transporting goods. Computes number of miles each carrier transported goods. Prorates and computes cost to be charged to interline carriers according to comparative mileage in transit over each railroad, using calculating machine. Records name of each interline carrier involved and amount prorated to each.
GOE: 07.02.04 STRENGTH: S GED: R4 M4 L3 SVP: 4 DLU: 77

219.362-070 TAX PREPARER (business ser.) alternate titles: income-tax-return preparer; tax form preparer

    Prepares income tax return forms for individuals and small businesses: Reviews financial records, such as prior tax return forms, income statements, and documentation of expenditures to determine forms needed to prepare return. Interviews client to obtain additional information on taxable income and deductible expenses and allowances. Computes taxes owed, using adding machine, and completes entries on forms, following tax form instructions and tax tables. Consults tax law handbooks or bulletins to determine procedure for preparation of atypical returns. Occasionally verifies totals on forms prepared by others to detect errors of arithmetic or procedure. Calculates form preparation fee according to complexity of return and amount of time required to prepare forms.
GOE: 07.02.02 STRENGTH: S GED: R4 M4 L3 SVP: 4 DLU: 86

219.362-074 TRUST OPERATIONS ASSISTANT (financial)

    Opens and closes trust accounts; arranges transfer of trust assets; updates trust account records; pays bills, dividends, and interest; and performs clerical duties in personal or corporate trust department: Compiles, records, and enters names and addresses, description of assets, and other information, or deletes information previously entered, to open or close trust account, using computer. Calls or writes holders of assets, trust customer, stock transfer company, and other parties, and transmits specified documents to arrange for transfer of securities and other trust assets to or from trust account. Documents funds received or disbursed and updates records. Prepares and mails checks, or enters commands to generate checks, to pay bills for personal trust customers, disburse loan proceeds, and remit dividends, interest, and other funds to recipients. Composes and types business letters, using computer or typewriter. Opens mail and answers telephone. May call investment department to obtain information on investments and market conditions requested by trust customer. May place customer order for purchase or sale of investment with establishment investment department.
GOE: 07.01.03 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 89

219.367-010 CHECKER, DUMP GROUNDS (business ser.)

    Estimates size of load on truck entering dump grounds. Collects fees based on size of load and type of material dumped. Keeps record of truckloads and money received. Directs truck drivers to designated dumping areas. May weigh truck, using scale, to determine amount of load.
GOE: 05.09.03 STRENGTH: L GED: R3 M3 L2 SVP: 3 DLU: 77

219.367-014 INSURANCE CLERK (financial; insurance)

    Orders insurance policies to ensure coverage for property owned by establishment and for property held as security for loan: Reviews premium notices from insurance companies for property owned by establishment. Types check or voucher requesting payment of premium. Reviews notification from insurance companies of lapse in premium paid by customer for loan collateral, such as real estate, automobile, aircraft, or boat. Orders payment of premium and notifies customer of delinquency in premium. Arranges for renewal, transfer or cancellation of insurance coverage. Records dates of insurance expiration and cancellation, using computer.
GOE: 07.05.03 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 78

219.367-018 MERCHANDISE DISTRIBUTOR (retail trade)

    Compiles reports of stock on hand and kind and amount sold: Dispatches inventory data to units of retail chain. Routes merchandise from one branch store to another on the basis of sales. Usually specializes in one type of merchandise, such as dresses, sportswear, or lingerie. May give directions to one or more workers.
GOE: 07.05.04 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

219.367-022 PAPER-CONTROL CLERK (water trans.)

    Prepares control form of space available for cargo in company's ships scheduled for loading: Records onto control sheet previous day's bookings by ship and type of cargo. Calculates remaining space available, according to type of space, such as refrigeration, container, and general cargo.
GOE: 07.02.03 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 77

219.367-030 SHIPPING-ORDER CLERK (clerical)

    Requisitions transportation from freight carriers to ship plant products: Reads shipping orders to determine quantity and type of transportation needed. Contacts carrier representative to make arrangements and to issue instructions for loading products. Annotates shipping orders to inform shipping department of loading location and time of arrival of transportation. May perform other clerical tasks, such as typing and mailing bills, typing correspondence, and keeping files.
GOE: 07.05.04 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77

219.367-038 UNDERWRITING CLERK (insurance) alternate titles: underwriting analyst

    Compiles data and performs routine clerical tasks to relieve UNDERWRITER (insurance) of minor administrative detail, using knowledge of underwriting and policy issuing procedures: Reviews correspondence, records, and reports to select routine matters for processing. Routes risk-involved matters to UNDERWRITER (insurance) for evaluation. Prepares requisitions for and reviews credit and motor vehicle reports and results of investigations to compile and summarize pertinent data onto underwriting worksheets. Consults manuals to determine rate classifications and assigns rates to pending applications, using adding machine. Corresponds with or telephones field personnel to inform them of underwriting actions taken. Maintains related files.
GOE: 07.01.04 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77

219.367-042 CANCELING AND CUTTING CONTROL CLERK (financial)

    Verifies amount and denominations of worn or mutilated currency for canceling and cutting in unit of Federal Reserve Bank: Counts amounts and denominations of worn or mutilated currency, using automatic counting machine. Verifies entries on delivery and debit tickets. Records amounts, denominations, and types (notes, certificates, old series) of currency processed and shipped for destruction. Totals figures daily in ledger to prove transactions, using adding machine or calculator. Oversees canceling and cutting operations to ensure custody of currency during operations. Notifies U.S. Treasury Department of daily disposition of specified categories of currency. Compiles and prepares statistical reports.
GOE: 07.03.01 STRENGTH: S GED: R4 M3 L3 SVP: 7 DLU: 86

219.367-046 DISBURSEMENT CLERK (financial)

    Verifies accuracy of consumer loan applications and records loan: Compares original application against credit report. Types checks for approved loans. Prepares loan work sheet, insurance record, credit report, and application copy for each loan. Records loan and types daily report of loan transactions, using computer. Prepares payment book and mails payment book to customer. Answers customer questions, such as current rates and date loan checks were issued.
GOE: 07.05.02 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 86

219.367-050 LETTER-OF-CREDIT CLERK (financial)

    Issues import and export letters of credit and accepts payments: Notifies exporters and importers of issuance of letters of credit covering shipment of merchandise. Reviews letter of credit documents to determine compliance with international standards. Verifies terms of credit, such as amount, insurance coverage, and shipping conditions to determine compliance with established standards. Coordinates customer credit information and collateral papers with LOAN OFFICER (financial) 186.267-018 to comply with bank credit standards. Types letters of credit and related documents, using typewriter or computer. Records payments and liabilities and other customer account information, using computer. May translate correspondence into English or foreign language.
GOE: 07.05.02 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 89

219.382-010 CHECK WRITER (retail trade)

    Imprints payment data on checks, records payment details on check register, using checkwriting machine, and compiles summaries of daily disbursements: Receives checks and vouchers authorized for payment, selects specified check register form, and inserts form into checkwriting-machine slot. Depresses buttons to transcribe payment data from voucher into machine. Inserts blank check into additional slot and presses bar to imprint details on check register and check. Removes check and repeats procedure to process batch of checks. Turns key to release signature plate and removes plate when processing checks totalling more than designated amount and sets such checks aside for handwritten signature by authorized personnel. Pulls lever to clear machine and print total on individual register. Compares register total with total on adding-machine tape to verify accuracy of register totals. Corrects errors or returns vouchers to other personnel for correction. Compiles daily summary of payment amounts by bank, merchandise, and expense categories and totals amounts, using adding machine.
GOE: 07.06.02 STRENGTH: S GED: R4 M4 L2 SVP: 3 DLU: 77

219.387-010 ASSIGNMENT CLERK (tel. & tel.) alternate titles: clerk, cable transfer

    Compiles records and authorizations to facilitate installation or rewiring of telephone or telegraph lines resulting from subscribers' address changes or other changes in service: Selects, assigns, and posts cable-assignment data and telephone numbers on service orders. Routes orders to service department, information operators, and directory-compilation personnel for action. Reviews completed disconnection orders to update cable-assignment records. Prepares statistical reports and assembles data for subscriber-analysis studies, as directed. May request field investigation by FACILITY EXAMINER (tel. & tel.) where records do not indicate available facilities for subscriber service.
GOE: 07.05.03 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

219.387-014 INSURANCE CLERK (clerical)

    Compiles records of insurance policies covering risks to property and equipment of industrial organization: Files records of insurance transactions and keeps calendar of premiums due and expiration dates of policies. Prepares vouchers for payment of premiums and verifies that payments have been made. Fills in data on renewal policy applications and forwards applications to insurance company. Compiles statistical data for reports to insurance company and departments in organization. May notify insurance company of changes in property or equipment affecting insurance coverage. May type amortization schedules.
GOE: 07.05.03 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 77

219.387-022 PLANIMETER OPERATOR (government ser.)

    Traces boundary lines of land plots on aerial photographs to determine acreage, using planimeter: Centers $T3tracer point$T1 of planimeter arm on plot to be measured and places pivot arm at right angle to tracer point. Moves tracer point to starting point on photograph according to shape of area to be measured and traces boundary until point of beginning is reached. Records figures shown on dial and measuring wheels of planimeter at beginning and ending of tracing and subtracts figures from each other to determine acreage.
GOE: 07.07.03 STRENGTH: S GED: R3 M2 L1 SVP: 3 DLU: 77

219.387-026 SPACE-AND-STORAGE CLERK (ordnance)

    Keeps records of weights and amounts of ammunition and components stored in magazines (storage areas) of arsenal: Posts ledger showing gross weights and amounts of each type of ammunition on hand according to information contained in receiving, shipping, and transfer reports. Keeps charts of floor plan of magazines, indicating utilization of space and type of ammunition stored, according to reports on movement of stores. Compiles periodic reports on amounts of each type of ammunition on hand and floor space available for each type (dangerous explosives are segregated).
GOE: 07.05.03 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

219.387-030 STOCK CONTROL CLERK (clerical) alternate titles: inventory clerk; inventory control clerk; stock order lister

    Performs any combination of following tasks to compile records concerned with ordering, receiving, storing, issuing, and shipping materials, supplies, and equipment: Compiles data from sources, such as contracts, purchase orders, invoices, requisitions, and accounting reports and writes, types, or enters information into computer to maintain inventory, purchasing, shipping, or other records. Keeps back order file in established sequence and releases back orders for issue or shipment as stock becomes available. Compiles stock control records and information, such as consumption rate, characteristics of items in storage, and current market conditions, to determine stock supply and need for replenishment. Prepares requisitions, orders, or other documents for purchasing or requisitioning new or additional stock items. Compares nomenclature, stock numbers, authorized substitutes, and other listed information with catalogs, manuals, parts lists, and similar references to verify accuracy of requisitions and shipping orders. Reviews files to determine unused items and recommends disposal of excess stock.
GOE: 07.05.03 STRENGTH: L GED: R4 M3 L3 SVP: 5 DLU: 87

219.462-010 COUPON CLERK (financial)

    Receives matured bond coupons from bank departments, local banks, and customers to effect collection on cash basis, or for payment when future collection is made: Examines coupons presented for payment to verify issue, payment date, and amount due. Enters credit in customer's passbook or into computer system, for coupons accepted for payment. Liquidates collection payment by debiting and crediting accounts. Issues checks to bond owners in settlement of transactions. Totals and proves daily transactions, using adding machine or calculator. Composes, types, and mails correspondence relating to discrepancies, errors, and outstanding unpaid items. Totals outstanding unpaid cash coupons, using adding machine or calculator, and records amounts in ledgers or into computer system.
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 77

219.462-014 TRAIN CLERK (r.r. trans.) alternate titles: schedule clerk

    Records time each train arrives and departs from station or terminal: Records number of train, engine, and exact time train departs or arrives. Compares time of arrival or departure with train schedules to ascertain number of minutes train was off schedule. Ascertains from train crew or YARD MANAGER (r.r. trans.) reasons or causes for delays. Transmits train-movement data to electronic data processing system, using on-line console or telegraphic typewriter. May type operating information, such as switching lists and personnel assignments, according to instructions from YARD MANAGER (r.r. trans.).
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 77

219.467-010 GRADING CLERK (education) alternate titles: grade recorder; test clerk

    Scores objective-type examination papers and computes and records test grades and averages of students in school or college: Grades papers, using electric marking machine. Totals errors found and computes and records percentage grade on student's grade card. Averages test grades to compute student's grade for course. May use weight factors in computing test grades and arriving at final averages.
GOE: 07.02.03 STRENGTH: S GED: R4 M3 L3 SVP: 3 DLU: 77

219.482-010 BROKERAGE CLERK I (financial)

    Records purchase and sale of securities, such as stocks and bonds, for investment firm: Computes federal and state transfer taxes and commissions, using calculator and rate tables. Verifies information, such as owners' names, transaction dates, and distribution instructions, on securities certificates to ensure accuracy and conformance with government regulations. Posts transaction data to accounting ledgers and certificate records. Types data on confirmation form to effect transfer of securities purchased and sold. Receives securities and cash and schedules delivery of customer securities.
GOE: 07.02.02 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

219.482-014 INSURANCE CHECKER (insurance)

    Verifies accuracy of insurance company records, performing any combination of following duties: Compares computations on premiums paid, interest, and dividends due with same data on other records. Verifies data on applications and policies, such as age, name, and address, principal sums, and value of property. Proofreads printed material concerning insurance programs. Verifies computations on interest accrued, premiums due, and settlement surrender or loan values, using calculator, manuals, and rate books. May train new employees. May be designated according to data checked as Abstract Checker (insurance); Policy Checker (insurance).
GOE: 07.05.02 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 78

219.482-018 REINSURANCE CLERK (insurance)

    Types reinsurance applications and contracts and calculates reinsurance liability, working for either prime insurer or reinsurer and by either of following methods: (1) Calculates reinsurance required on each risk, considering limit of liability. Selects reinsurers who may accept part of ceded liability. Types applications. Computes amount of each premium due, using calculating machine. Accepts reinsurers and their liability for cash values and dividends. Prepares abstract for typing of contracts. (2) Receives reinsurance application from prime insurer. Determines amount of insurance already held on risk from company records and calculates reinsurance that company can accept, based on limit of liability. Determines if reinsurance is automatic from treaty provisions and sends application to underwriting department when it is not automatic. Types notice of acceptance or rejection, based on limit of liability, and action of UNDERWRITER (insurance). Operates calculator to verify computations made by prime insurer.
GOE: 07.02.04 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

219.487-010 TAX CLERK (clerical) alternate titles: revenue-stamp clerk

    Computes state or federal taxes on sales transactions, production processes, or articles produced, and keeps record of amount due and paid. May affix revenue stamps to tax reports to cover amount of tax due.
GOE: 07.02.04 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 77

219.587-010 PARIMUTUEL-TICKET CHECKER (amuse. & rec.) alternate titles: ticket counter

    Counts and records number of parimutuel tickets cashed at race track to verify records of cashiers. Compares totals with entries on daily balance sheet. Compares each ticket with sample or examines tickets under fluorescent light to verify validity of tickets. Reports discrepancies.
GOE: 07.05.02 STRENGTH: S GED: R3 M3 L3 SVP: 2 DLU: 77

22 PRODUCTION AND STOCK CLERKS AND RELATED OCCUPATIONS

    This division includes occupations concerned with compiling and maintaining production records, expediting flow of work and materials, and receiving, storing, shipping, issuing, requisitioning, and accounting for materials and goods.

221 PRODUCTION CLERKS

    This group includes occupations concerned with compiling records and reports on various aspects of production, such as materials and parts used, products produced, and frequency of defects; estimating or measuring amount of material needed and computing material and production costs; counting, measuring, or weighing goods produced or material on hand to tally data for production control or payroll purposes; charting production progress; preparing or distributing work tickets, formula cards, or other production guides; scheduling and expediting flow of work and materials for production or repair; coordinating, scheduling or monitoring production, using electronic equipment; and observing production operations to log products produced, materials used, processes completed, and machine and instrument readings. Occupations concerned with preparing payroll and timekeeping records from production data are found in Group 215.

221.132-010 CHIEF CLERK, MEASUREMENT DEPARTMENT (petrol. & gas; pipe lines)

    Supervises and coordinates activities of workers engaged in compiling reports concerning quality and quantity of oil or natural gas produced, purchased, transported, and sold: Directs clerks in compiling of production and sales reports, purchase orders, and transportation records. Oversees consolidation of data used to determine heating quality of natural gas. Directs clerks in compiling production records and other reports. Calculates factors used to compute petroleum or gas volumes transported by pipelines, using adding machine or calculator. Performs duties as described under SUPERVISOR (clerical) Master Title. May direct CHART CLERKS (clerical) in compiling data relating to volume of petroleum or gas products passing specified points on pipeline system and be designated Chart Clerk, Chief (clerical).
GOE: 07.02.03 STRENGTH: S GED: R4 M4 L4 SVP: 7 DLU: 77

221.137-010 CONTROL CLERK, HEAD (clock & watch)

    Supervises and coordinates activities of CONTROL CLERKS (clock & watch) engaged in distributing material to workers and keeping records of parts worked on and completed: Keeps perpetual inventory of watches in department. Totals hours worked by subordinates for payroll purposes. Issues work tickets. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 05.09.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

221.137-014 SUPERVISOR, PRODUCTION CLERKS (clerical)

    Supervises and coordinates activities of PRODUCTION CLERKS (clerical) engaged in keeping records and preparing statistical statements and reports on production of manufactured goods, consumption of raw materials, and other production data, performing duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.02.03 STRENGTH: S GED: R4 M4 L4 SVP: 7 DLU: 77

221.137-018 SUPERVISOR, PRODUCTION CONTROL (clerical)

    Supervises and coordinates activities of MATERIAL COORDINATORS (clerical) engaged in expediting flow of material, parts, and assemblies within or between departments of industrial plant, and of PRODUCTION COORDINATORS (clerical) engaged in scheduling production operations: Evaluates written data, such as job orders, product specifications and operations sheets, parts and materials inventory lists, and machine and worker production rates, to establish efficient allocation and scheduling of parts, materials, machines, and sequences of operations and workflow. Confers with production personnel to resolve problems affecting production schedules. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 05.09.02 STRENGTH: L GED: R4 M3 L4 SVP: 8 DLU: 77

221.162-010 PRODUCTION SCHEDULER, PAPERBOARD PRODUCTS (paper goods) alternate titles: production clerk; production planner; scheduler

    Prepares production schedules and miscellaneous reports for manufacturing such paperboard products as corrugated and folded cartons, boxes, and containers: Examines blueprint or drawings to determine type and quantity of material and equipment required to manufacture number of containers specified. Confers with production personnel to clarify processing methods or establish sequence of operations. Prepares production schedules, issues work orders, and keeps progress records [PRODUCTION CLERK (clerical)]. Calculates unit and job-lot manufacturing costs of containers, based on size and type, and involving such factors as labor, material, handling, and shipping costs.
GOE: 05.03.03 STRENGTH: S GED: R4 M4 L4 SVP: 6 DLU: 77

221.167-010 COPY CUTTER (print. & pub.)

    Coordinates activities of workers engaged in setting of copy into type: Examines, apportions, and distributes editorial and classified advertising copy to COMPOSITORS (print. & pub.); LINOTYPE OPERATORS (print. & pub.); or MONOTYPE-KEYBOARD OPERATORS (machinery mfg.; print. & pub.). Examines copy to determine time and date for publication, type style, and size specified for headings and body. Determines size of sections to be cut and distributed, according to time available for setting type. Cuts copy into sections, marks sections with type size if cuts are to be used, and distributes to composing room. May mark sections to aid in assembling type and cuts in galley.
GOE: 05.10.05 STRENGTH: S GED: R4 M3 L3 SVP: 8 DLU: 77

221.167-014 MATERIAL COORDINATOR (clerical) alternate titles: material control expediter; production control scheduler

    Coordinates and expedites flow of materials, parts, and assemblies between sections or departments, according to production and shipping schedules or department priorities, and compiles and maintains manual or computerized records: Reviews production schedules and related information and confers with department supervisors to determine material requirements to identify overdue materials and to track material. Requisitions material and establishes sequential delivery dates to departments, according to job order priorities and material availability. Examines material delivered to production departments to verify conformance to specifications. Arranges in-plant transfer of materials to meet production schedules. Computes amount of material required to complete job orders, applying knowledge of product and manufacturing processes. Compiles and maintains manual or computerized records, such as material inventory, in-process production reports, and status and location of materials. May move or transport materials from one department to another, manually or using material handling equipment. May arrange for repair and assembly of material or part. May monitor and control movement of material and parts on automated conveyor system.
GOE: 05.09.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 90

221.167-018 PRODUCTION COORDINATOR (clerical) alternate titles: production controller; production expediter; production scheduler; progress clerk; schedule clerk; scheduler

    Schedules and coordinates flow of work within or between departments of manufacturing plant to expedite production: Reviews master production schedule and work orders, establishes priorities for specific customer orders, and revises schedule according to work order specifications, established priorities, and availability or capability of workers, parts, material, machines, and equipment. Reschedules identical processes to eliminate duplicate machine setups. Distributes work orders to departments, denoting number, type, and proposed completion date of units to be produced. Confers with department supervisors to determine progress of work and to provide information on changes in processing methods received from methods or engineering departments. Compiles reports concerning progress of work and downtime due to failures of machines and equipment to apprise production planning personnel of production delays. Maintains inventory of materials and parts needed to complete production. May expedite material [MATERIAL COORDINATOR (clerical) 221.167-014]. May expedite production of spare parts and establish delivery dates for spare parts orders and be designated Spares Scheduler (clerical). May coordinate and expedite work in automobile repair and service establishment from control tower, using public address system, and be designated Work Coordinator, Tower Control (automotive ser.). May use computer system to track and locate production units.
GOE: 05.09.02 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 87

221.167-022 RETORT-LOAD EXPEDITER (wood prod., nec) alternate titles: load tallier

    Coordinates tram-car loading activities in wood-preserving plant to expedite movement of wood products into treatment retorts, tallies products loaded to verify against customer orders, and records product-load data for use by processing personnel: Confers with supervisors to determine processing schedule. Determines combinations of orders which can be processed together and number and sizes of tram cars required for each retort charge, according to retort capacities, wood types, and estimate of product volume. Directs RIGGER (any industry) 921.260-010 and OVERHEAD CRANE OPERATOR (any industry) 921.663-010 in tram-car loading operations. Examines loaded tram cars to verify linkage between cars and determine need for securing load. Counts products in each car by size and wood type and compares total against customer specifications to ensure that orders are complete. Times loading activities for each order and posts time in tally book. Computes displacement (volume in cubic feet) of each retort charge, using calculator, records displacement figure onto record form, and delivers form to TREATING-PLANT SUPERVISOR (wood prod., nec) 561.131-010 to clear load for processing and provide processing data.
GOE: 05.09.02 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 77

221.167-026 CUSTOMER SERVICES COORDINATOR (print. & pub.)

    Coordinates production of printed materials and prepress or printing services with customer's requirements: Confers with customers throughout production to keep them informed of status of job, to solicit and resolve inquiries and complaints, to obtain approval of materials, such as artwork, color separations (film for each primary color), ink samples, and proofs, and to procure information and materials needed by establishment personnel to process order. Determines supplies, materials, and equipment needed for job order, plans and draws layout of job, and routes supplies and materials, such as pasteups, artwork, copy, film, or prints, to work areas to put job order into production. Monitors progress of job order throughout production, confers with establishment personnel, orders supplies, contracts services with outside vendors, and alters production schedule and job order to expedite timely processing of job in accordance with customer's requirements and company standards.
GOE: 05.09.02 STRENGTH: L GED: R5 M4 L4 SVP: 6 DLU: 89

221.362-010 AIRCRAFT-LOG CLERK (air trans.) alternate titles: aircraft-inspection-record clerk; aircraft-time clerk; equipment scheduler; maintenance-planning clerk

    Keeps records of usage and time intervals between inspection and maintenance of designated airplane parts: Compiles data from flight schedules and computes and posts amount of time airplanes and individual parts are in use daily, using calculating machine. Maintains card file for individual parts with notations of time used and facts taken from inspection records. Notifies inspection department when parts and airplanes approach date for inspection, including accumulated time and routing schedule. Records work notations onto inspection report forms, using typewriter. Prepares reports on schedule delays caused by mechanical difficulties to be filed with Federal Aviation Administration. May keep reports on amounts of gasoline used daily. May keep employees' time records [TIMEKEEPER (clerical)].
GOE: 07.05.03 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

221.362-014 DISPATCHER, RELAY (pipe lines)

    Compiles and transmits dispatching information and instructions between central office, pipeline terminals, tank farms, and pumping and compressor stations: Relays messages to stations to direct flow of oil and gas, using PBX switchboard. Transmits, receives, and posts information pertaining to pumping schedules, oil and gas pressures, gauging reports, oil stocks and storage capacities, and physical characteristics of gas and oil in storage and lines, such as temperatures, specific gravities, Btu, and sediment content. Receives, records, and prepares reports of quantities of oil and gas pumped or compressed and received by stations and tank farms. Performs other clerical duties, such as typing reports and records and keeping files. May communicate with field personnel, using radio-telephone equipment.
GOE: 07.04.05 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 77

221.362-018 ESTIMATOR, PAPERBOARD BOXES (paper goods)

    Estimates cost of manufacturing paperboard boxes, according to specifications, blueprints, and diagrams, using tables, charts, and arithmetic calculations: Confers with plant production personnel to select machines for possible use in manufacturing boxes. Reads tables to estimate cost of each production operation. Determines positions of pattern on blank (paperboard sheet) to minimize waste and facilitate operations on machines. Calculates total material to be used and total material cost, using calculator and considering quantity, quality, and style of box, packaging, and delivery rates. Submits total estimate to sales department. May estimate cost of manufacturing boxes made from other types of materials.
GOE: 05.09.02 STRENGTH: L GED: R4 M4 L4 SVP: 6 DLU: 77

221.362-022 PROGRESS CLERK (construction)

    Records and reports progress of construction work: Reviews information, such as daily record of activities (log), records of materials received and used, and reports from various workers. Prepares and types report. May inspect and measure work completed. May photograph construction work at various stages of completion to report progress pictorially.
GOE: 07.05.03 STRENGTH: L GED: R4 M3 L3 SVP: 5 DLU: 77

221.362-026 RAILROAD-MAINTENANCE CLERK (r.r. trans.)

    Compiles and records information pertaining to track and right-of-way repair and maintenance by railroad section crews, such as materials used, types and locations of repairs made, and hours expended. Types or writes requisitions for materials needed. May keep daily time records [TIMEKEEPER (clerical)] and compile maintenance reports for specific section crew and be designated Road Clerk (r.r. trans.). May compile daily, weekly, and monthly composite reports and be designated Section-Crews-Activities Clerk (r.r. trans.).
GOE: 07.05.03 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

221.362-030 COMPUTER PROCESSING SCHEDULER (clerical)

    Schedules work for computer processing and monitors execution of schedule, using software and computer terminal: Reviews computer processing job requests received from programmers and computer users, and talks with programmers and users to determine processing requirements, such as computer time and memory required, and priority. Develops processing schedule, using computer terminal and job scheduling software. Reviews completed schedule to detect conflicts and ensure availability of memory and other computer resources, using computer terminal. Talks with programmers and users to resolve conflicts in schedule. Enters commands to ensure that new processing jobs do not hinder computer operation, following programmers' specifications. Monitors computer terminal display to detect problem, and to ensure that data entered are correct and that jobs will run as scheduled. Corrects problem, such as failure of program to run, or program running incorrect sequence. May establish guidelines for scheduling work. May train other workers in use of scheduling software.
GOE: 07.05.01 STRENGTH: S GED: R4 M2 L4 SVP: 6 DLU: 90

221.367-010 ALTERATIONS WORKROOM CLERK (retail trade)

    Schedules distribution of garments received for alterations within alteration workroom of retail store: Receives garment from sales floor, checks accuracy of entries on sales slip against garment tag, and removes section of tag for record purposes. Segregates garments on racks and distributes work according to nature of alteration and completion date specified on tag. Receives tags from alteration workers upon completion of alterations and matches with tags in file. Transcribes figures from tag to production record of each worker and computes daily and weekly figures, using adding machine. Answers telephone calls from customers regarding status of garments being altered and complaints about unsatisfactory alterations on completed garments.
GOE: 05.09.02 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

221.367-014 ESTIMATOR, PRINTING (print. & pub.)

    Estimates labor and material costs of printing and binding books, pamphlets, periodicals, and other printed matter, based on specifications outlined on sales order or submitted by prospective customer: Examines specifications, sketches, and sample layouts, and calculates unit and production costs, using labor and material pricing schedules, and considering factors such as size and number of sheets or pages, paper stock requirements, binding operations, halftones, number and units of colors, and quality of finished product, to determine cost effective and competitive price. Confers with department heads or production personnel to develop or confirm information regarding various cost elements. May estimate cost of mailing finished printed matter if specified on order. May estimate labor and material cost of specific phase of printing, such as plate making or binding, and be designated according to specialty as Estimator, Printing-Plate-Making (print. & pub.) or Estimator, Binding (print. & pub.).
GOE: 05.09.02 STRENGTH: L GED: R4 M3 L3 SVP: 6 DLU: 89

221.367-018 FOLLOW-UP CLERK (elec. equip.)

    Locates, gathers, and groups, according to specifications, parts required to complete switchgear units at place of installation: Prepares list of parts and materials, such as circuit breakers, transformers, bus-bars, wiring materials, insulation, hardware, paints, and ventilating pipes. Locates parts in plant by consulting production records, supervisors, and production personnel. Gathers parts dismantled from switchgear units. Fills orders for accessory parts from stockroom and withdraws repaired items from repair department. Groups parts according to pattern in which switchgear units are split up for shipment. Tags items with identifying information and routes to inspection and shipping department. Posts information on status of accessory, split, and repair orders in production book.
GOE: 05.09.02 STRENGTH: M GED: R4 M3 L3 SVP: 6 DLU: 77

221.367-022 INDUSTRIAL-ORDER CLERK (clerical)

    Verifies completion of industrial orders and conformance of product to specifications: Compares blueprints with contract or order to ascertain that product meets engineering specifications. Communicates with customer and delivery personnel to verify delivery of product. Fills out completion slip after order is filled. May route products not meeting specifications to production units for correction.
GOE: 05.09.03 STRENGTH: S GED: R4 M3 L4 SVP: 4 DLU: 77

221.367-026 LINE-UP WORKER (auto. mfg.) alternate titles: scheduler; scheduler, conveyor; transfer and line-up worker

    Relays scheduling information to workers on automotive assembly line: Reads production schedule and computer printouts and relays information orally or by written instructions. Verifies conformity of assemblies and parts on conveyor lines with scheduling information. Notifies workers to switch parts and assemblies not in sequence. Enters production data in computer, using keyboard or laser reader.
GOE: 05.09.02 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 78

221.367-030 LOCOMOTIVE LUBRICATING-SYSTEMS CLERK (r.r. trans.)

    Keeps and reviews records and reports pertaining to locomotive lubricating systems and advises railroad repair shops when locomotives require oil change or repair to lubricating systems: Scans incoming reports to identify locomotives with oil contamination. Dials computer dial phone to obtain location of oil-contaminated locomotives. Telephones and directs clerks at reported locations to notify maintenance personnel to determine contamination causes and make necessary repairs. Requests that locomotives be pushed to nearest repair shops when bad-oil reports indicate need for major repairs. Reviews reports to identify locomotives requiring repeated repairs and advises need for major repairs to prevent possible crankshaft damage. Verifies and records informational data on all repairs. Plots weekly and 10-week-average graphs and prepares reports on locomotives' lubrication oil and lubrication systems. May test locomotive water for chromate contents, using spectrophotometer, and notify repair shops of need for rust or clogging-preventative additives.
GOE: 07.05.01 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 77

221.367-034 MACHINE-STOPPAGE-FREQUENCY CHECKER (textile) alternate titles: frequency checker; survey hand

    Records number and cause of machine stoppage on textile machines, such as looms and spinning frames, for payroll, work assignment, and quality control purposes: Observes machine and questions worker to determine reason for machine stoppage. Records information on forms for analysis by management. May perform quality control tests on samples, such as measuring variations in thickness and testing tensile strength, using testing equipment. May record and total items, such as material and labor costs to determine plant processing costs. May be known as Loom-Stop Checker (textile) when working in weave room. May be known as Ends-Down Checker (textile) when observing spinning or roving frames.
GOE: 05.09.03 STRENGTH: L GED: R3 M3 L3 SVP: 3 DLU: 78

221.367-038 MAINTENANCE DATA ANALYST (military ser.)

    Prepares schedules for preventive maintenance of equipment to ensure uninterrupted operation of equipment: Reviews maintenance schedule to determine preventive maintenance to be performed on equipment. Compares maintenance and staff hour data against monthly maintenance plans, work load estimates, and standards. Calculates amount of human resources required to perform maintenance work. Notifies superiors of maintenance to be performed. Identifies and assists superiors in analysis of material deficiencies, high staff hour action areas, and trends and deviations from schedules and standards. Prepares inspection tests, repair, modification, alignment service, and load schedules for aircraft, missiles, and machinery. Maintains maintenance index file for individual equipment maintenance.
GOE: 05.09.02 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 77

221.367-042 MATERIAL EXPEDITER (clerical) alternate titles: expediter; stock chaser

    Compiles and maintains material and parts inventory and status information to expedite movement of material and parts between production areas, according to predetermined production schedules and order priorities: Reads production schedules, inventory reports, and work orders to determine type and quantity of materials required, availability of stock, and order priority. Confers with department supervisors to determine overdue material and parts and to inform supervisors of material status. Locates and distributes materials to specified production areas, manually or using handcart, handtruck, or forklift. Records and maintains perpetual inventory of quantity and type of materials and parts received, stocked, and distributed, manually or using computer. Compiles and maintains records, such as material inventory records, production records, and timecards, manually or using computer. May direct INDUSTRIAL-TRUCK OPERATOR (any industry) 921.683-050 or MATERIAL HANDLER (any industry) 929.687-030 to expedite transfer of materials from stock area to production areas. May examine material received, verify part numbers, and check discrepancies, such as damaged or unmarked parts. May compare work ticket specifications to material used at work stations to verify appropriate assignment. May drive truck to outlying work areas to check status of orders or to deliver materials.
GOE: 05.09.02 STRENGTH: M GED: R3 M3 L3 SVP: 4 DLU: 87

221.367-046 MILL RECORDER, COMPUTERIZED MILL (steel & rel.)

    Compiles and feeds input data into computer that controls reduction processing of steel slabs on roughing section of hot-strip rolling mill and records mill production and operating data: Reviews rolling schedule to ascertain operational data, such as slab sizes, metallurgical analysis, and rolling sequences. Contacts heating personnel by intercom system to ascertain stock of scheduled slabs and notifies crew of deviations from rolling schedule. Notifies supervisor when data is in computer. Monitors computer readout and adjusts input data according to read failures, data errors, or when notified by heating personnel of out-of-sequence changes, no changes, or runback of slabs due to insufficient rolling temperature. Prepares production and delay reports from data in logs and information received from mill crew.
GOE: 05.03.03 STRENGTH: L GED: R3 M2 L3 SVP: 5 DLU: 77

221.367-050 RECORDER (steel & rel.)

    Records data concerning steel production to ensure that processing procedures are carried out according to specifications: Reads production, heating, or rolling schedule to determine processing specifications. Distributes copies of orders to operating personnel. Observes processing of material; reads gauges, clocks, and automatic recorder; and records and compares information with schedules to ensure compliance with processing specifications. Marks billets (bars) with tags or chalk. Informs supervisor of deviations from processing instructions. Writes reports describing processing delays and deviations. Records steel production information for different types of processes, such as oxygen-furnace pit, open-hearth pit, structural mill, blooming mill, and slabbing mill.
GOE: 05.09.02 STRENGTH: L GED: R3 M2 L3 SVP: 5 DLU: 79

221.367-054 RELAY-RECORD CLERK (utilities)

    Compiles, classifies, and keeps reports and records of tests performed by relay field-test crews and transmits supervisor's instructions to relay test crews of electric power company: Prepares reports and verifies accuracy of data submitted by field-test crews in company plant and substation installations. Prepares reports on maintenance and new-installation tests performed at customer's substation. Classifies, files, and issues blueprints and related documents used on construction work by field-test crews. Verifies accuracy of calculations on test reports, such as power or current transformer ratio, circuit breaker time-performance, and transformer winding resistance, using calculator. Summarizes daily field-test reports and posts data in logbooks. Relays supervisor's instructions to test crews, using communication system.
GOE: 07.05.03 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 77

221.367-058 REPRODUCTION ORDER PROCESSOR (clerical)

    Reviews request orders for duplication of printed, typed, and handwritten materials and determines appropriate reproduction method, based on knowledge of cost factors and duplicating machines and processes: Reads duplication requests to ascertain number of copies to be made and completion date requested. Confers with order requestor when additional information is necessary to facilitate completion of order. Designates method of duplication, such as photocopying or offset, and routes request orders for processing. Examines completed reproduced material for adherence to order specifications. Keeps files on status of request orders. Keeps supply of standard forms and issues forms as requested.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 77

221.367-062 SALES CORRESPONDENT (clerical)

    Compiles data pertinent to manufacture of special products for customers: Reads correspondence from customers to determine needs of customer not met by standard products. Confers with engineering department to ascertain feasibility of designing special equipment. Confers with production personnel to determine feasibility of fabrication and to obtain estimate of cost and production time. Corresponds with customer to inform of production progress and costs. May specialize in correspondence dealing with customer service agreements and be designated Service Correspondent (clerical).
GOE: 05.09.02 STRENGTH: L GED: R4 M2 L4 SVP: 6 DLU: 77

221.367-066 SCHEDULER, MAINTENANCE (clerical) alternate titles: dispatcher, maintenance

    Schedules repairs and lubrication of motor vehicles for vehicle-maintenance concern or company automotive-service shop: Schedules vehicles for lubrication or repairs based on date of last lubrication and mileage traveled or urgency of repairs. Contacts garage to verify availability of facilities. Notifies parking garage workers to deliver specified vehicles. Maintains file of requests for services.
GOE: 07.05.01 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

221.367-070 SERVICE CLERK (clerical) alternate titles: repair-service clerk; service-order dispatcher

    Receives, records, and distributes work orders to service crews upon customers' requests for service on articles or utilities purchased from wholesale or retail establishment or utility company: Records information, such as name, address, article to be repaired, or service to be rendered. Prepares work order and distributes to service crew. Schedules service call and dispatches service crew. Calls or writes customer to ensure satisfactory performance of service. Keeps record of service calls and work orders. May dispatch orders and relay messages and special instructions to mobile crews and other departments, using radio-telephone equipment.
GOE: 07.04.05 STRENGTH: S GED: R3 M2 L2 SVP: 4 DLU: 77

221.367-078 TRAFFIC CLERK (business ser.)

    Compiles schedules and control records on work in process in advertising agency to ensure completion of artwork, copy, and layouts prior to deadline and notifies staff and clients of schedule changes: Keeps schedules and records on work to ensure arrival of printing and artwork, as needed, and to ensure completion of copy. Contacts vendors and notifies agency personnel and clients of changes in schedules.
GOE: 07.05.01 STRENGTH: S GED: R4 M2 L3 SVP: 4 DLU: 77

221.367-082 WORK-ORDER-SORTING CLERK (utilities)

    Sorts and routes work orders for construction of gas or electric mains, service connections, or meter installations: Relays work orders, messages and special instructions by telephone or personal notification to service crews. Keeps control register showing number of work orders received and date completed.
GOE: 07.05.04 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 77

221.367-086 CLERK, TELEVISION PRODUCTION (radio-tv broad.)

    Schedules use of facility and equipment and compiles and maintains employee work schedules and equipment and facility usage records for public broadcasting station: Schedules personnel based on written or oral requisition for studio usage, equipment needed for television production, and availability of workers. Compiles leave and vacation schedules. Prepares daily and weekly charts that indicate worker assignment and usage of facilities and equipment. Duplicates charts for distribution to staff, using photocopy machine. Revises schedule charts to accommodate changing priorities and worker absences. Compiles and submits timesheet information to payroll office.
GOE: 07.05.01 STRENGTH: S GED: R4 M3 L3 SVP: 6 DLU: 86

221.367-090 FORMULA CLERK (textile)

    Adapts basic dye formulas for use in dyeing goods in accordance with customer specifications: Reads production orders scheduled for processing to determine number of pounds of yarn or fabric to be dyed. Reviews basic dye formula developed for dyeing specified customer lot to ascertain weights of dyes and chemicals used in basic formula. Computes amounts of dyes and chemicals required to dye specified number of pounds of goods in conformity with customer specifications, utilizing knowledge of machine capacity, applying mathematical formulas and using calculator. Records lot size and dye machine number onto adjusted formula and places formula in designated location for use by dye department personnel. Compiles department production records [PRODUCTION CLERK (clerical) 221.382-018].
GOE: 05.09.02 STRENGTH: S GED: R3 M3 L3 SVP: 3 DLU: 86

221.382-010 CHART CLERK (clerical) alternate titles: yield clerk

    Performs any combination of following duties to extract statistical data from charts taken from flowmeters and other measuring and recording devices used on pipelines: Calculates volume of natural gas, manufactured gas, and petroleum handled by specific pipelines, using adding machine, calculator, or planimeter, and meter records of gas pressure, temperature, and specific gravity. Compiles reports from measurement charts to indicate quantity of gas produced, transported, and sold. Posts and files charts.
GOE: 07.02.03 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

221.382-018 PRODUCTION CLERK (clerical) alternate titles: plant clerk; production checker; production-control clerk; production-posting clerk

    Compiles and records production data for industrial establishment to prepare records and reports on volume of production, consumption of raw material, quality control, and other aspects of production, performing any combination of following duties: Compiles and records production data from such documents as customer orders, work tickets, product specifications, and individual-worker production sheets, following prescribed recordkeeping procedures, using typewriter, computer terminal, and writing instruments. Calculates factors, such as types and quantities of items produced, materials used, amount of scrap, frequency of defects, and worker and department production rates, using adding machine or calculator. Writes production reports based on data compiled, tabulated, and computed, following prescribed formats. Maintains files of documents used and prepared. Compiles from customer orders and other specifications detailed production sheet or work tickets for use by production workers as guides in assembly or manufacture of product [ORDER DETAILER (clerical) 221.387-046]. Prepares written work schedules based on established guidelines and priorities. Compiles material inventory records and prepares requisitions for procurement of materials and supplies [MATERIAL CLERK (clerical) 222.387-034]. Charts production, using wall chart, graph, or pegboard, based on statistics compiled, for reference by production and management personnel. Sorts and distributes work tickets or material to workers. May compute wages from employee timecards and post wage data on records used for preparation of payroll [PAYROLL CLERK (clerical) 215.382-014]. May be designated according to type of data recorded as Machine-Load Clerk (woodworking); department or division of establishment to which data pertains as Production Clerk, Lace Tearing (tex. prod., nec); Mill Recorder (nonfer. metal); or work aids used as Production-Control Pegboard Clerk (garment).
GOE: 05.03.03 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 86

221.382-022 REPAIR-ORDER CLERK (clerical) alternate titles: work-order clerk

    Receives interdepartmental work orders for construction or repairs, routes work orders to maintenance shop, and compiles cost reports: Files copy of each work order received, and routes original copy to maintenance shop. Receives and files cost reports of work accomplished, and prepares bills to be charged against department requesting construction or repairs. Types cost reports of work completed or in progress.
GOE: 07.05.03 STRENGTH: S GED: R3 M3 L3 SVP: 3 DLU: 77

221.382-026 SAMPLE CLERK (furniture)

    Operates pantograph, camera, and adding machine in pattern department of furniture plant to estimate upholstery costs: Places cardboard pattern on workbed and plastic sheet on mounting plate of reduction machine. Moves stylus on tracing arm of pantograph around edge of pattern to control movement of heated cutting needle that cuts reduced plastic pattern of upholstery part. Arranges pattern pieces on scaled table to facilitate maximum fabric usage from standard spread of cloth. Operates camera mounted on adjustable stand to photograph pattern layout. Files pattern parts and developed camera print for reference by other workers. Compiles cutting, sewing, and fabric cost data, using adding machine, standardized computation sheets and formulas, and pattern layout information.
GOE: 05.09.02 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 86

221.387-010 BACK-SHOE WORKER (boot & shoe)

    Compiles production records and replaces damaged or missing shoes or shoe parts to complete departmental order: Records each completed step in shoe assembly by entering identifying number of workers who performed operation. Posts record of shoe shortages caused by damage or lack of material. Completes orders by gathering parts or completed shoes from bins and racks to replace items damaged or lost in processing.
GOE: 05.09.02 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77

221.387-014 COMPLAINT CLERK (boot & shoe) alternate titles: repair clerk; returns clerk

    Examines shoes returned by customers and distributes shoes for repair: Examines shoes to determine repairs required and responsibility for repair charges. Writes work order, specifying repairs to be made. Carries shoes with work orders to worker or department responsible for repair. May contact customers by mail or telephone to give or obtain information regarding complaints and repairs.
GOE: 05.09.02 STRENGTH: L GED: R3 M1 L3 SVP: 4 DLU: 77

221.387-018 CONTROL CLERK (clock & watch) alternate titles: production-control clerk

    Keeps record of clock and watch parts being worked on and completed, and distributes material and parts to workers: Requisitions parts, based on production orders, and distributes parts to designated work stations. Moves completed work to next operation to keep workers supplied with material. Keeps records of quantity and type of material received, completed, and being worked on. Determines number of hours worked by employees in department, and collects work tickets from which pay is calculated. May be designated according to section of plant as Control Clerk, Repairs (clock & watch); Control Clerk, Subassembly (clock & watch); Control Clerk, Training And Mechanism (clock & watch).
GOE: 05.09.02 STRENGTH: L GED: R3 M3 L3 SVP: 6 DLU: 77

221.387-022 ESTIMATOR, JEWELRY (jewelry-silver.)

    Estimates amount of material and labor required to produce particular types of jewelry, utilizing knowledge gained from experience of designs and orders. Keeps record of estimations.
GOE: 05.09.02 STRENGTH: S GED: R4 M3 L3 SVP: 6 DLU: 77

221.387-026 EXPEDITER CLERK (optical goods)

    Keeps production records to ensure that optical goods are delivered as promised: Reads prescription to determine date and time work is needed to meet mail or delivery schedule. Keeps chronological list of due dates for prescriptions. Removes work not meeting production schedule from production line and places at head of line. Records on prescription work order date and time material was delivered or shipped.
GOE: 05.09.02 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77

221.387-030 JACKET PREPARER (print. & pub.)

    Prepares jacket (worksheet) for guide in revising customer's printing job order: Compares new order with old one on file and records changes in format, such as size or color of sheet and content of material. Rewrites order listing changes and routes order to production department.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

221.387-034 JOB TRACER (clerical) alternate titles: job checker; job spotter; progress clerk

    Locates and determines progress of job orders in various stages of production, such as fabrication, assembly, and inspection, and compiles reports used by scheduling and production personnel.
GOE: 05.09.02 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77

221.387-038 LAUNDRY CLERK (clerical) alternate titles: floor clerk

    Compiles and maintains work-production records of each employee for use in payroll and efficiency records. Frequently performs other clerical duties, such as recording weights of laundry bundles. May convert count of each type of garment to production points achieved, following prepared charts or verbal instructions.
GOE: 05.09.02 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77

221.387-042 MELTER CLERK (foundry) alternate titles: weight-and-test-bar clerk

    Records heat (crucible) numbers, composition of alloys, and identification of castings poured from each heat. Calculates amount of each metal for alloys according to standard formula. May stamp heat number on metal tags, using hand-operated press. May insert end of tag wire into metal to identify each casting.
GOE: 05.09.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77

221.387-046 ORDER DETAILER (clerical) alternate titles: job-order clerk; ticketer; work-order detailer

    Compiles purchase orders and product specifications to prepare worksheets used in assembly or manufacture of products: Compares customer purchase order with specifications to determine method of assembly or manufacture and materials needed. Records data, such as quantity, quality, type, and size of material, and expected completion date, on worksheet. Obtains documents, such as assembly instructions and blueprints, from files and attaches to worksheet. Routes worksheet and other assembly documents to specified department. May keep inventory of stock on hand and requisition needed material and supplies. May compile purchase order data, maintain stock and production records, and prepare production worksheets, using computer. May prepare worksheets pertaining to cloth printing and mixing of printing colors and be designated Formula Checker (tex. prod., nec; textile). May prepare worksheets and order steel stock for rolling mill and be designated Provider (steel & rel.). May prepare work order and allocate silicon crystal ingots that meet customer specifications for use in manufacturing semiconductor wafers and be designated Allocations Clerk (electronics). May compile process specification sheets and prepare and issue materials for use in semiconductor crystal growing and be designated Production Material Coordinator (electron. comp.).
GOE: 05.09.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 89

221.387-050 PRODUCTION ASSISTANT (chemical)

    Estimates and orders quantities of raw materials, such as benzene, acetone, and alcohol, used in manufacture of explosives, and schedules their delivery to processing units. Prepares monthly inventory [INVENTORY CLERK (clerical)].
GOE: 05.09.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77

221.387-054 BATCH-RECORDS CLERK (plastic prod.)

    Compiles and maintains plastic-mixing and ingredient records, and prepares daily mixing instructions for use by MATERIAL MIXERS (plastic prod.) 550.685-130: Compiles and maintains daily mixing and perpetual inventory records from work orders, mixing logs, and formula cards that indicate production information, such as type and quantity of plastic ingredients mixed, ingredient formulas, number of products molded, and identification numbers of molds and molding machines utilized. Copies formula for each plastic mixture from specified formula card onto display card for use by MATERIAL MIXER (plastic prod.). Determines and records amount of plastic mixture required for each molding machine in daily mixing log, based on amount of mixture stored at each machine and knowledge of machine's consumption rate.
GOE: 05.09.02 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 86

221.467-010 GIN CLERK (agriculture) alternate titles: scale clerk

    Weighs incoming cotton, computes ginning charges, and records production in cotton ginning establishment: Weighs truck or trailer loaded with cotton and records gross, tare, and net weights. Computes and records quantity of cotton ginned and baled, and records weight of cottonseed removed from cotton. Questions cotton owners to obtain baling and ginning instructions and records instructions on bale tags. Computes and records ginning charges, using rate chart and adding machine. May prepare payrolls and records of payments to growers and quantity of seed cotton received. May prepare cotton-classing samples and mail samples and ginning figures of individual growers to U.S. Department of Agriculture.
GOE: 05.09.02 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

221.482-010 FABRIC-AND-ACCESSORIES ESTIMATOR (garment)

    Computes yardage and determines number of accessories, such as belts, linings, and labels, required in manufacture of women's garments: Reads cutting ticket to determine number of belts, buttons, labels, and amount of lining required for each style garment. Computes number of yards of material used for each style garment to ascertain number of yards per dozen. Types copies of cutting tickets and orders for various dressmaker's supplies. Keeps records of patterns.
GOE: 05.09.02 STRENGTH: S GED: R3 M3 L3 SVP: 3 DLU: 77

221.482-014 LUMBER ESTIMATOR (wood. container) alternate titles: estimator, lumber

    Calculates number of board feet of lumber necessary to manufacture boxes and crates of specified size and number: Reviews customer order to determine quantity, size, weight, and shape of product to be packed. Computes number of board feet of lumber needed, using standardized measurement tables, calculator, and adding machine. Submits estimate to be used as basis for determining selling price of boxes or crates.
GOE: 05.09.02 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 77

221.482-018 TICKET WORKER (tobacco)

    Collects weight tickets for leaf tobacco fed onto blending conveyor line during designated intervals. Computes and records total weight blended and percentage of each tobacco grade in blend, using adding machine and grade formulas, to provide production data for use by blending department supervisor. Occasionally performs miscellaneous nonclerical duties, such as feeding tobacco leaves onto conveyors, hand-straightening tobacco leaves, and sweeping floors.
GOE: 05.09.02 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 77

221.484-010 YARDAGE ESTIMATOR (garment)

    Computes amount of fabric required to produce specified styles of garments in various sizes: Measures parts of sample garments or paper patterns to determine amount of fabric required to produce particular style of garment. Calculates amount of fabric required to produce specified style of garment in various sizes, using size charts. Positions parts of sample or paper patterns on length of fabric to estimate amount of fabric to be used from bolts for minimization of waste during marking operations. May calculate cost of fabric for specified size and style of garment, based on yardage required and estimated wastage. May cut paper patterns, using shears.
GOE: 05.09.02 STRENGTH: L GED: R3 M3 L3 SVP: 6 DLU: 77

221.487-010 LUMBER SCALER (woodworking) alternate titles: lumber tallier

    Measures width of each board of lumber supplied to plant in stacks (lots) of standard lengths and thicknesses to determine board footage, using $T3lumber scale.$T1 Tallies footage of each board and computes total footage of stack, using calculator. Records thickness, species, grade, length, and board footage of lumber in each stack.
GOE: 05.09.01 STRENGTH: M GED: R3 M3 L2 SVP: 3 DLU: 77

221.584-010 CHART CHANGER (clerical) alternate titles: chart collector

    Changes charts and records data from industrial recording instruments, such as pyrometers and flowmeters: Removes and replaces charts, adjusts recording pen and refills pen with ink, and winds clock springs on mechanical models. Records chart readings and time and date of chart removal. Repairs and adjusts instruments, using handtools. May compare recordings, compute and record average readings, and report discrepancies for use in interpretation of chart data.
GOE: 05.09.03 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77

221.587-010 CHECKER (textile)

    Reads tickets attached to bundles of cut or wrapped towels to determine worker identity and weight and style of towels. Counts bundles of wrapped towels or estimates quantity of cut towels in bundle, using conversion chart based on weight and style, and records on production sheet quantity of bundles wrapped or towels cut by each worker for use in payroll computation. May load bundles on handtruck and move to next production area.
GOE: 05.09.02 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

221.587-014 CHECKER-IN (boot & shoe)

    Copies identifying data from work ticket into department record book to record receipt of shoes or parts. May attach colored production route tags onto shoes to indicate specified finishing operation. May peel protective coating from uppers. May hang uppers in muller (humidifier) to soften uppers and record time of storage on work ticket, or hang uppers on storage beams outside humidifier. May tack insoles onto outer soles of shoes, using automatic tacking gun.
GOE: 05.09.03 STRENGTH: M GED: R2 M1 L2 SVP: 2 DLU: 77

221.587-018 ODD-PIECE CHECKER (knitting) alternate titles: shortage worker

    Obtains missing garment parts from stockroom to complete specified lots of knitted garments. Distributes parts to production workers. Records quantity, size, and style of parts distributed.
GOE: 05.09.01 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

221.587-022 OUTSOLE SCHEDULER (boot & shoe)

    Copies code number from production control book onto work ticket to indicate storage bin location of outsoles for use in casing operations. May prepare outsole requisitions according to inventory records.
GOE: 05.09.03 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

221.587-026 RECORDER (knitting)

    Records on identification tickets yardage, weight, and identity of cloth processed on finishing $T3range:$T1 Sets yardage meter to zero position prior to each cloth-lot processing run. Records yardage reading from meter and copies weight and style and lot numbers from job order onto roll (identification) ticket. Clips roll ticket onto roll of finished cloth. Stops range in event of obvious visible cloth defects and notifies supervisor. Adjusts and repairs yardage meter, using handtools.
GOE: 05.09.03 STRENGTH: L GED: R3 M1 L2 SVP: 2 DLU: 77

221.587-030 TALLIER (clerical) alternate titles: checker; counter; counter-weigher; scale clerk; weigher; weight clerk

    Performs any combination of following duties to tally products or raw materials, such as field crops, fish, livestock, typewriter and watch parts, and steel ingots, received from suppliers or by and from workers, for payroll, payment, and production control purposes, using weight scales, counting devices, and tally sheets: Computes and records totals of tallied figures, using adding machine. Examines and sorts items tallied. Records number and types of defects for quality control purposes. Counts sample quantity of parts onto ratio balance scale and computes total number of parts. Issues receipts. Moves tallied items to storage, shipping, or production areas, manually or by handtruck. May be required to have weigh master's license. May be designated according to product tallied as Apple Checker (agriculture); Boxcar Weigher (railroad equip.); Cotton Weigher (agriculture); Fish Checker (can. & preserv.); Ingot Weigher (steel & rel.); Livestock Counter (agriculture); Lumber Checker (woodworking); Parts Counter-Weigher (clock & watch; electron. comp.; office machines).
GOE: 05.09.01 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 86

221.587-034 TARE WEIGHER (meat products; sugar & conf.; tobacco)

    Weighs sample quantities of product received by establishment for processing, removes tare (waste), and reweighs and records weight of usable product for payment or quality control purposes: Selects specified sample of unprocessed product, such as sugar beets, tobacco leaves, and slaughtered poultry, weighs sample on scale, and records weight. Washes off, strips, trims, or otherwise removes unusable portions of product, such as stems, caked dirt, and spoiled sections. Reweighs sample and records weight. May compute tare in pounds or as percentage of original weight. May prepare and attach weight and identification tickets to product. May send sample to laboratory for analysis.
GOE: 05.09.02 STRENGTH: M GED: R2 M2 L2 SVP: 3 DLU: 78

221.587-038 TICKET SCHEDULER (boot & shoe)

    Copies specifications from master schedule (listing of shoe sizes with heel designations) onto work ticket. Batches tickets for delivery to other workers. May compute department production and record production data from work tickets. May sort heel covers.
GOE: 05.09.03 STRENGTH: L GED: R2 M2 L2 SVP: 3 DLU: 77

221.587-042 WEAVE-DEFECT-CHARTING CLERK (textile)

    Plots weaving defects on graph charts to depict frequency and types of defects charged to each textile weaver: Shades chart boxes of bar graph to plot weaving defects for each weaver by type and workshift, using inspection reports and colored pencils. Posts charts in weaving room for weavers' reference. Copies data, such as frequency and types of defects, loom numbers, and cloth style from inspection reports onto defect-report form for quality control use.
GOE: 07.07.03 STRENGTH: S GED: R2 M1 L2 SVP: 2 DLU: 77

221.587-046 WHEEL-PRESS CLERK (railroad equip.)

    Reads machine pressure readings and wheel and axle serial numbers after each wheel-press operation by WHEEL-PRESS OPERATORS (railroad equip.) and records data on production record form and on masking-tape labels. Applies labels onto axles of completed wheel assemblies to facilitate inspection.
GOE: 05.09.02 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

221.587-050 YARDAGE-CONTROL CLERK (carpet & rug)

    Measures number of skeins of carpet yarn wound onto cardboard cones, using calibrated board. Records amount of yarn and identification of worker who wound cone for quality and production control purposes.
GOE: 05.09.02 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

221.667-010 WORK-TICKET DISTRIBUTOR (knitting) alternate titles: knitting-order distributor

    Distributes workcards that contain instructions, such as type of yarn, type of stitch or stitches, and length and width of tubing, to workers engaged in knitting knit tubing. May file workcards according to knitting machine number and style of cloth.
GOE: 05.09.02 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

221.687-014 TICKET PULLER (tobacco)

    Removes warehouse tickets from baskets or sheets of tobacco on processing floor and compares grades recorded with processor's grade to detect discrepancies in grading and prevent processing of mixed grades. Removes tobacco of questionable grade from processing line or directs MATERIAL HANDLER (any industry) to set basket aside until grade can be ascertained. Writes grade on back of ticket, using felt pen, and carries tickets from each truckload to office for comparison with bill-of-lading. May remove processor's grade ticket and file it with warehouse ticket for production records. May call out grade on sheet of tobacco as it moves along conveyor to facilitate removal by MATERIAL HANDLER (any industry). May attach tickets to full pallet to facilitate bulk feeding process.
GOE: 05.09.03 STRENGTH: L GED: R2 M1 L1 SVP: 2 DLU: 77

222 SHIPPING, RECEIVING, STOCK, AND RELATED CLERICAL OCCUPATIONS

    This group includes occupations concerned with receiving, storing, shipping, distributing, and issuing supplies, equipment, and merchandise within a stockroom, toolcrib, receiving room, shipping room, freight yard, or warehouse environment, but excludes occupations not requiring direct contact with materials or products involved. This group also includes checking incoming or outgoing shipments by such methods as counting, measuring, and weighing; distributing, issuing and requisitioning items; taking and maintaining inventories; and keeping related clerical records; gathering, sorting, and packing items for shipment; manually addressing and affixing postage to packages; and unpacking and storing incoming shipments. Occupations concerned with adding or removing materials or products to or from containers to achieve specified weight are included in Categories 5 through 9. Occupations concerned with computing and recording data related to shipping, receiving, storing and related activities, but having no direct contact with materials or products involved, are found in Division 20 or 21.

222.137-010 FILM-VAULT SUPERVISOR (motion picture)

    Supervises and coordinates activities of workers engaged in receiving, identifying, storing, and issuing motion picture films stored in vaults: Prepares custody cards to record receipt of films. Supervises workers assembling and coding films to be stored in vault. Inspects films being issued to ensure that they are packaged and identified as required. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 05.09.01 STRENGTH: L GED: R4 M3 L3 SVP: 7 DLU: 77

222.137-014 LINEN-ROOM SUPERVISOR (laundry & rel.) alternate titles: supervisor, industrial garment

    Supervises and coordinates activities of workers engaged in storing linens and wearing apparel, assembling loads for DRIVER, SALES ROUTE (retail trade; wholesale tr.), and maintaining stock in linen supply establishments: Assigns duties to workers. Inventories articles in stock, such as table linens, bed sheets, towels, and uniforms, and confers with SUPERINTENDENT, LAUNDRY (laundry & rel.) to request replacement of articles in short supply. Counts articles in loads for DRIVER, SALES ROUTE (retail trade; wholesale tr.) to ensure agreement with quantity specified on load sheet. Confers with DRIVER, SALES ROUTE (retail trade; wholesale tr.) and with customers to resolve complaints, and to modify orders according to size, color, and type of articles specified. Interviews employees to resolve complaints and grievances. May supervise workers engaged in attaching labels and emblems, repairing, and altering linens and wearing apparel. May purchase linen supplies. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 05.09.01 STRENGTH: L GED: R4 M3 L3 SVP: 6 DLU: 77

222.137-018 MAGAZINE SUPERVISOR (chemical; ordnance) alternate titles: ammunition storekeeper; ammunition supervisor

    Supervises and coordinates activities of workers engaged in storing, issuing, and accounting for ammunition or explosives, performing duties as described under SUPERVISOR (clerical) Master Title.
GOE: 06.02.01 STRENGTH: L GED: R4 M2 L3 SVP: 6 DLU: 77

222.137-022 MAILROOM SUPERVISOR (print. & pub.)

    Supervises and coordinates activities of workers engaged in wrapping and addressing printed material, such as periodicals, books, and newspapers, for mailing and dispatching: Revises local, state, and out-of-state mailing lists. Inspects work stations to ensure that material is wrapped and addressed in time to meet scheduled departure of buses, trains, and airlines. Records distribution of material to subscribers and dealers in city, suburban, home, and country divisions, working from shipping and mailing reports. Maintains file of bus, train, and airline schedules and transfer points, and baggage, express, air, or postal mailing rates. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.07.02 STRENGTH: L GED: R4 M2 L3 SVP: 7 DLU: 77

222.137-026 PETROLEUM-INSPECTOR SUPERVISOR (business ser.)

    Supervises and coordinates activities of PETROLEUM INSPECTORS (business ser.) engaged in inspecting petroleum products consigned to clients: Writes consignment order, listing quantity, grade, and kind of petroleum product in consignment. Dispatches workers to inspect products and verify quantities received. Reviews inspection report and laboratory analyses of consignment for conformance to client's specifications. Contacts client and arranges for additional inspections and analyses when variances from contract specifications occur. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 05.07.05 STRENGTH: S GED: R4 M3 L3 SVP: 7 DLU: 77

222.137-030 SHIPPING-AND-RECEIVING SUPERVISOR (clerical)

    Supervises and coordinates activities of workers engaged in verifying and keeping records on incoming and outgoing shipments, and preparing items for shipment: Studies shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules, utilizing knowledge of shipping procedures, routes, and rates. Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments. Determines space requirements and position of shipment in boxcars and trucks and lays out position of shipment. Determines routing and legal load limits of trucks, according to established schedules and weight limits of states. Inspects loading operations to ensure compliance with shipping specifications, and seals loaded boxcars and truck doors. Inspects material handling equipment for defects and notifies maintenance personnel or contacts outside service facility for repair. Maintains vehicle maintenance report. Directs movement of shipments from shipping and receiving platform to storage and work areas. Compiles records of unfilled orders. Posts weight and shipping charges. Prepares bills of lading. Performs other duties as described under SUPERVISOR (clerical) Master Title. May assist workers in shipping and receiving activities. May be designated according to function supervised as Receiving Supervisor (clerical); Shipping Supervisor (clerical).
GOE: 05.09.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 86

222.137-034 STOCK SUPERVISOR (clerical) alternate titles: manager, stockroom; stockroom supervisor; storeroom supervisor; warehouse supervisor

    Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom, warehouse, or yard: Plans layout of stockroom, warehouse, and other storage areas, considering turnover, size, weight, and related factors of items stored. Advises employees on care and preservation of items received, stored, and shipped, methods and use of equipment in handling, storing, maintaining, and shipping stock, and related problems. Studies records and recommends remedial actions for reported nonusable, slow-moving, and excess stock. Reviews records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels. Schedules work for special and periodic inventories. Traces history of items to determine reasons for discrepancies between inventory and stock-control records and recommends remedial actions to resolve discrepancies. Performs other duties as described under SUPERVISOR (clerical) Master Title. May supervise and coordinate activities of workers engaged in handling of merchandise in stockroom or warehouse of retail store and be known as Head of Stock (retail trade).
GOE: 05.09.01 STRENGTH: L GED: R4 M3 L3 SVP: 6 DLU: 86

222.137-038 STOCK-CONTROL SUPERVISOR (clerical)

    Supervises and coordinates activities of STOCK-CONTROL CLERKS (clerical) engaged in keeping records of sales, keeping perpetual inventory or taking periodical physical inventory, and issuing production orders for stock. Performs duties as described under SUPERVISOR (clerical) Master Title. May supervise and coordinate activities of workers engaged in keeping inventory records of equipment and rolling stock and be known as Equipment-Records Supervisor (construction).
GOE: 07.05.03 STRENGTH: L GED: R4 M3 L3 SVP: 6 DLU: 77

222.137-042 SUPERVISOR, ASSEMBLY STOCK (clerical)

    Supervises and coordinates activities of stock control personnel engaged in supplying progressive assembly line, and keeps stock control records: Determines if parts removed from production departments are to be stored or spotted on assembly line. Assigns duties to stock control personnel, such as INDUSTRIAL-TRUCK OPERATOR (any industry) and STOCK CLERK (clerical), to coordinate movement of parts from production departments or storage areas to assembly line. Keeps records, such as personnel, nonproduction time of lines due to stock difficulties, goods returned to production department or salvage department because of defects, and amount and location of goods in storage. Discusses stock supply or removal requirements with line or department supervisor. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 05.09.02 STRENGTH: L GED: R4 M2 L3 SVP: 6 DLU: 77

222.137-046 TOOL-CRIB SUPERVISOR (clerical)

    Supervises and coordinates activities of TOOL-CRIB ATTENDANTS (clerical) engaged in receiving, storing, and issuing tools and equipment to other workers in industrial establishment and keeping records of same, applying knowledge of types of tools and procedures of tool storage and recordkeeping. Performs other duties as described under SUPERVISOR (clerical) Master Title. May be specified by employer according to experience in particular type of plant or with specific type of tools or equipment.
GOE: 05.09.01 STRENGTH: L GED: R4 M3 L3 SVP: 6 DLU: 77

222.137-050 VAULT CASHIER (business ser.) alternate titles: vault supervisor

    Supervises and coordinates activities of workers engaged in receiving, processing, routing, and shipping money and other valuables in armored car firm: Prepares route and work schedules. Oversees loading, unloading, and moving of money and other valuables to and from vault. Issues work and route sheets to workers and collects delivery and pickup receipts from guards. Supervises workers preparing payroll envelopes for customers. Observes workers to ensure that security regulations are followed. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.01.04 STRENGTH: L GED: R4 M3 L3 SVP: 5 DLU: 77

222.167-010 METAL-CONTROL COORDINATOR (nonfer. metal) alternate titles: materials-handling coordinator

    Expedites movement of metal stock and supplies used in producing nonferrous metal sheets, bars, tubing, and alloys: Inspects incoming material to ascertain condition, and attaches identification tag to containers or uncrated items. Directs workers weighing or counting metal or supplies, and records amounts received. Directs workers in unloading and storing metal stock and supplies in designated storage areas. Keeps records of materials stored in specific areas. May obtain samples of incoming material and deliver to laboratory for analysis.
GOE: 05.09.01 STRENGTH: L GED: R4 M3 L3 SVP: 6 DLU: 77

222.367-010 CARGO CHECKER (water trans.) alternate titles: freight checker; marine clerk

    Compiles records of amount, kind, and condition of cargo loaded on or unloaded from ship: Verifies amount of cargo against lists compiled from bills of lading or shipping manifests. Measures and records dimensions of cargo and computes cubic feet required for stowage aboard ship. Records condition of damaged cargo unloaded from ship. May prepare stowage plan showing location of cargo stowed aboard ship or rail car.
GOE: 05.09.03 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 78

222.367-014 CUT-FILE CLERK (print. & pub.)

    Stores, files, and issues advertising and layout cuts, mats, and electrotypes used in newspaper printing: Tags or marks cuts, mats, or plates with identifying information and places them in filing cabinets or cases. Prepares card index for each item filed. Removes requested items from file and records date of removal on file card. Washes plates to remove dirt, ink, and oxides. Applies gum solution to plate surface to protect plate during storage. May discard obsolete materials and records according to established schedule or instructions.
GOE: 05.09.01 STRENGTH: L GED: R3 M1 L2 SVP: 4 DLU: 77

222.367-018 EXPEDITER (clerical)

    Contacts vendors and shippers to ensure that merchandise, supplies, and equipment are forwarded on specified shipping date: Contacts vendor by mail, phone, or visit to verify shipment of goods on specified date. Communicates with transportation company to preclude delays in transit. May arrange for distribution of materials upon arrival. May contact vendors to requisition materials. May inspect products for quality and quantity to ensure adherence to specifications.
GOE: 07.05.01 STRENGTH: S GED: R3 M3 L3 SVP: 6 DLU: 81

222.367-022 EXPRESS CLERK (motor trans.; r.r. trans.)

    Receives express consignments (parcels) from customers, computes charges, routes consignment according to destination, and releases consignments to consignee: Weighs parcels received from customer and refers to rate chart to compute charges. Writes receipts and bill of charges, accepts payment, or routes parcel c.o.d. Sorts parcels and places them in bins or sacks according to destination. Releases parcels to consignee upon presentation of written notice or other identification. Answers inquiries regarding shipping policies. May be designated according to type of transportation used as Motor-Express Clerk (motor trans.); Rail-Express Clerk (r.r. trans.).
GOE: 07.03.01 STRENGTH: M GED: R3 M3 L3 SVP: 4 DLU: 77

222.367-026 FILM-OR-TAPE LIBRARIAN (clerical)

    Classifies, catalogs, and maintains library of motion picture films, photographic slides, and video and audio tapes: Classifies and catalogs items according to contents and purpose and prepares index cards for file reference. Maintains records of items received, stored, issued, and returned. Stores items and records according to classification and catalog number. Delivers and retrieves items to and from departments by hand or push cart. May prepare, store, and retrieve classification and catalog information, lecture notes, or other documents related to documents stored, using computer. May be designated according to items stored as Audio-Tape Librarian (clerical); Film Librarian (motion picture).
GOE: 11.02.04 STRENGTH: L GED: R3 M2 L3 SVP: 5 DLU: 89

222.367-030 FLOOR-SPACE ALLOCATOR (tobacco; wholesale tr.)

    Allocates space on auction warehouse floor and gives directions to workers placing tobacco in warehouse: Ascertains quality of tobacco offered for sale and assigns floor space according to number of baskets. Shows customers space reserved for their tobacco. Directs workers placing tobacco in assigned spaces, and in keeping tobacco in rows. May assist workers in placing tobacco on warehouse floor.
GOE: 05.09.01 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

222.367-034 LOST-AND-FOUND CLERK (clerical)

    Receives and returns to owner articles lost in stores, public conveyances, or buildings, and keeps records of articles lost, found, and claimed: Inspects articles and telephones or sends letters to owners when identification is known. Tags and places articles in drawers, shelves, racks, or safe, according to type of article and where it was found. Discusses lost articles by telephone or in person, and returns articles to owners upon positive identification.
GOE: 07.07.03 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

222.367-038 MAGAZINE KEEPER (clerical) alternate titles: powder monkey; powder nipper; priller

    Stores and issues explosive materials, such as blasting powder, ammonium nitrate, dynamite, fireworks, and munitions, in magazine of explosives or munitions factory, mine, arsenal, or construction project: Records nature and quantity of materials received, shipped, or issued to workers. Enforces observance of safety regulations by persons entering magazine. May direct workers engaged in moving and loading explosives into trucks or boxcars. May thaw frozen explosives. May fill bags, using loading machine. May mix fuel oil with powder to increase combustibility. May assemble fuses and detonators. May insert detonators into sticks of explosives and attach fuse or electric wire to prepare primer charges. May pack and unpack explosives, fireworks, and munitions.
GOE: 05.09.02 STRENGTH: M GED: R3 M2 L2 SVP: 5 DLU: 77

222.367-042 PARTS CLERK (clerical) alternate titles: shop clerk; spare-parts clerk

    Receives, stores, and issues spare and replacement parts, equipment, and expendable items used in repair or maintenance shop. Takes inventory of parts and equipment and maintains inventory records. May drive truck to pick up incoming stock or to pick up and deliver parts to units in other buildings or locations. May sell auto parts to customers. May be designated according to type of parts issued as Parts Clerk, Automobile Repair (clerical); Parts Clerk, Plant Maintenance (clerical).
GOE: 05.09.01 STRENGTH: H GED: R3 M3 L3 SVP: 3 DLU: 80

222.367-046 PETROLEUM INSPECTOR (business ser.)

    Inspects consignments of crude or refined petroleum to certify that consignments conform to contract specifications: Lowers container into tank and withdraws samples from top, middle, and bottom of tank. Pours samples into bottles and routes samples to laboratory for analysis. Examines petroleum during transfer into receiving tank for discoloration or water. Sounds shore tank with steel tape and consults calibration tables to determine quantity of consignment. Writes report of findings. May conduct laboratory analyses. May calibrate tanks, meters, and tank cars [TANK CALIBRATOR (business ser.)].
GOE: 05.07.05 STRENGTH: L GED: R3 M2 L2 SVP: 5 DLU: 77

222.367-050 PRESCRIPTION CLERK, LENS-AND-FRAMES (optical goods)

    Selects lens blanks and frames for production of eyeglasses, according to prescription specifications, and keeps stock inventory at specified level: Reads prescription to determine specifications, such as lens power and base curve and frame style and color. Selects lens blanks and frames from stock and routes them with prescription to production section. Requisitions lens blanks and eyeglass frames and communicates by letter and telephone with suppliers to keep stock at specified level. May work with only lenses or frames and be designated Prescription Clerk, Frames (optical goods); Prescription Clerk, Lenses (optical goods).
GOE: 05.09.02 STRENGTH: L GED: R3 M2 L2 SVP: 5 DLU: 77

222.367-054 PROPERTY CLERK (government ser.) alternate titles: property custodian

    Receives, stores, records, and issues money, valuables, and other articles seized as evidence, removed from prisoner, or recovered, lost, or stolen property: Prepares record of articles and valuables received, including description of article, name of owner (if known), name of police officer from whom received, and reason for retention. Issues property being retained as evidence to officer at time of trial upon receipt of authorization. Telephones owners or mails letters to notify owners to claim property, and releases lost or stolen property to owners upon proof of ownership. Returns property to released prisoners. Prepares list of articles required by law to be destroyed and destroys narcotics and drugs (upon authorization) in presence of official witnesses. Sends alcoholic beverages to state liquor commission. Lists and sends unclaimed or confiscated money to auditor's office. Sends unclaimed and illegal weapons for official destruction. Prepares inventory of unclaimed articles for possible sale at auction or donation to charitable organization.
GOE: 07.05.03 STRENGTH: L GED: R3 M2 L3 SVP: 5 DLU: 77

222.367-062 TOOL-CRIB ATTENDANT (clerical) alternate titles: tool clerk

    Receives, stores, and issues handtools, machine tools, dies, materials, and equipment in industrial establishment: Issues tools and equipment to workers and maintains records of tools and equipment issued and returned, manually or using computer. Locates lost or misplaced tools and equipment. Prepares periodic inventory or maintains perpetual inventory of tools and equipment, manually or using computer. Receives, unpacks, and stores incoming tools and equipment, and requisitions stock to replenish inventory. Inspects and measures tools and equipment for defects and wear, visually or using micrometer, and reports damage or wear to supervisors. Repairs, services, and lubricates tools and equipment, using handtools, spray gun, or pressurized spray can. May deliver tools or equipment to workers, manually or using handtruck. May mark and identify tools and equipment, using identification tag, stamp, or electric marking tool. May be designated according to item stored as Die-Storage Clerk (clerical).
GOE: 05.09.01 STRENGTH: M GED: R3 M2 L2 SVP: 5 DLU: 88

222.367-066 TRUCKLOAD CHECKER (construction)

    Examines and records materials transported by truck to or from site of excavation: Examines load delivered to verify quantity and type of material. Writes ticket showing quantity and type of material, truck number, job location, and time. Reports on amount of materials transported. May signal driver in aligning and spacing loads according to specifications. May hammer stakes in ground to indicate place for unloading of materials.
GOE: 05.09.03 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77

222.367-070 EXPEDITER, SERVICE ORDER (furniture)

    Reviews and verifies information on bills of lading to expedite orders and to ensure that customer furniture orders are shipped in accordance with production and shipping schedules: Reads bills of lading to determine items being shipped, destination, priority of order, and shipping date. Confers with department personnel to ascertain items available for shipment and production shortages. Notifies shipping personnel and department supervisors of items listed on shipping orders as available, but not located, in attempt to expedite processing of items required for immediate shipment. Maintains bills of lading files.
GOE: 07.05.01 STRENGTH: L GED: R3 M3 L3 SVP: 3 DLU: 86

222.384-010 INSPECTOR, RECEIVING (aircraft mfg.; elec. equip.; electron. comp.)

    Inspects purchased parts, assemblies, accessories, and materials for conformance to specifications, using precision measuring instruments and devices: Examines items for defects in materials, work, and damage occurring in transit. Compares quantity and part number of items received with procurement data and other specifications to ensure completeness and accuracy of order. Inspects and measures items for dimensional accuracy, fit, alignment, and functional operation, according to blueprints, parts manuals, company or military standards, and other specifications, using precision measuring instruments and devices. Approves or rejects items, and records inspection and disposition information. May test hardness of metals, using testing equipment. May examine x rays of welded parts to determine that welds conform to established standards. May inspect outgoing and production line parts and materials. May prepare inspection procedure outlines for reference use in subsequent inspections, using data obtained from blueprints, customer specifications, and catalogs.
GOE: 06.03.01 STRENGTH: M GED: R3 M2 L3 SVP: 5 DLU: 88

222.387-010 AIRCRAFT-SHIPPING CHECKER (aircraft mfg.) alternate titles: aircraft-delivery checker

    Examines completed aircraft to ensure that spare parts, accessories, or subassemblies, itemized on packing and loading sheet, are aboard craft before delivery to customer: Examines blueprints showing location of parts in aircraft, verifies that part is aboard, and records part serial numbers on packing sheet. Reports shortages of parts and subassemblies, as indicated by packing and loading sheet, to designated department. Reads various work orders and operational records and enters such data as contract number, test flight time, maintenance and repair orders, and engine run-up time (engine test time) of aircraft in logbooks that accompany completed aircraft. May obtain spare parts from storeroom and forward them for packing and crating. May load crated or loose parts into aircraft.
GOE: 05.09.03 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 87

222.387-014 CAR CHECKER (r.r. trans.)

    Verifies identity of freight cars entering classification yard to ensure that trains are complete upon arrival: Records information, such as car number, type of car, car owner, and date and time of arrival. Compares information with manifest and prepares report showing discrepancies. Examines door seals on cars to determine that seals have not been tampered with or broken. Marks code number or symbol on cars to indicate disposition of cars by switching crew. May record date, mileage, and number of cars switched by switching crew and be known as Switching Clerk (r.r. trans.).
GOE: 05.09.03 STRENGTH: L GED: R3 M2 L3 SVP: 2 DLU: 77

222.387-018 FUEL-OIL CLERK (clerical)

    Maintains records and prepares reports regarding quantity and value of fuel oil purchased, received, stored, and used in steam-electric generating plants: Witnesses receipt of fuel oil by company tank-farm operating personnel to verify oil-gaging reports. Examines supplier documents and generating plant records to obtain fuel oil use and loss data. Verifies computation of gross and net barrels of oil received, using standard conversion tables and simple arithmetic. Computes quantity of fuel oil burned, Btu's per barrel, and quantity in storage from operating records and laboratory reports. Posts computations and other related data to fuel-oil ledgers and records and compares data with contract specifications and delivery documents to detect errors and verify accuracy of entries. Telephones representatives of fuel-oil suppliers, railroads, and company traffic department to verify delivery dates and quantities, to determine cause of variations in loading and unloading temperatures and to correct discrepancies in delivery documents or errors in invoices. Notifies supervisory personnel when discrepancies and errors cannot be resolved. Prepares receipts for oil received. Prepares reports of quantity and value of oil purchased, received, lost in delivery, burned, and in storage tanks.
GOE: 07.02.03 STRENGTH: S GED: R3 M3 L2 SVP: 7 DLU: 77

222.387-022 GUN-REPAIR CLERK (ordnance) alternate titles: package opener

    Receives and examines small arms and keeps records of arms returned by customers for repair: Receives, unpacks, and examines weapons for live ammunition or mutilated serial numbers. Prepares repair order from customer's request and routes with gun to repair department or sends weapon to GUN EXAMINER (ordnance) and types work order based on report. Verifies repairs made to gun and delivers with invoices to shipping department. Files copies of invoices, cost estimates, and other correspondence concerning receipt, repair, and return of weapon to customer in order to keep record of transaction. May keep inventory of spare parts.
GOE: 05.09.01 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

222.387-026 INVENTORY CLERK (clerical)

    Compiles and maintains records of quantity, type, and value of material, equipment, merchandise, or supplies stocked in establishment: Counts material, equipment, merchandise, or supplies in stock and posts totals to inventory records, manually or using computer. Compares inventories to office records or computes figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory. Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies. Compiles information on receipt or disbursement of material, equipment, merchandise, or supplies, and computes inventory balance, price, and cost. Prepares reports, such as inventory balance, price lists, and shortages. Prepares list of depleted items and recommends survey of defective or unusable items. May operate office machines, such as typewriter or calculator. May stock and issue materials or merchandise. May be designated according to item inventoried as Property-And-Equipment Clerk (petrol. & gas); or type of inventory as Inventory Clerk, Physical (clerical).
GOE: 05.09.01 STRENGTH: M GED: R3 M3 L3 SVP: 4 DLU: 88

222.387-030 LINEN-ROOM ATTENDANT (hotel & rest.; medical ser.) alternate titles: linen checker; linen clerk; linen-exchange attendant; linen-room houseperson; uniform attendant

    Stores, inventories, and issues or distributes bed and table linen and uniforms in establishments, such as hotels, hospitals, and clinics: Collects or receives and segregates, counts, and records number of items of soiled linen and uniforms for repair or laundry, and places items in containers. Examines laundered items to ensure cleanliness and serviceability. Stamps items with identifying marks. Stores laundered items on shelves, after verifying numbers and types of items. Counts and assembles laundered items on cart or linen truck, records amounts of linens and uniforms to fill requisitions, and transports carts to floors. Conducts monthly and yearly inventories to identify items for replacement. Keeps linen room in clean and orderly condition. May mend torn articles with needle and thread or sewing machine or send articles to SEWER, LINEN ROOM (hotel & rest.) 787.682-030.
GOE: 05.09.01 STRENGTH: M GED: R3 M2 L2 SVP: 2 DLU: 86

222.387-034 MATERIAL CLERK (clerical) alternate titles: stock-record clerk

    Compiles and maintains records of quantity, cost, and type of material received, stocked, and issued, and prepares material requisitions: Compares information on requisitions, invoices, and shipping notices to material received or issued to verify accuracy of order. Compiles and maintains inventory of material received, stocked, and issued [INVENTORY CLERK (clerical) 222.387-026]. Prepares requests for procurement of material. May inspect, accept, or reject material received. May mark identifying information on material. May be designated according to location of goods as Warehouse-Record Clerk (clerical).
GOE: 05.09.03 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 80

222.387-038 PARCEL POST CLERK (clerical) alternate titles: parcel post packer; parcel post weigher

    Wraps, inspects, weighs, and affixes postage to parcel post packages, and records c.o.d. and insurance information: Wraps packages or inspects wrapping for conformance to company standards and postal regulations. Weighs packages and determines postage, using scale and parcel post zone book, and affixes postage stamps to packages. Records information, such as value, charges, and destination of insured and c.o.d. packages. Copies and attaches c.o.d. card to packages to indicate amount to be collected. Addresses packages or compares addresses with records to verify accuracy. May compute cost of merchandise, shipping fees, and other charges, and bill customer. May sort parcels for shipment, according to destination or other classification, and place parcels in mail bags or bins and be designated Mail-Order Sorter (retail trade). May process incoming and outgoing mail [MAIL CLERK (clerical) 209.687-026]. May fill orders from stock and be designated Parcel-Post Order-Clerk (clerical).
GOE: 07.05.04 STRENGTH: H GED: R3 M2 L3 SVP: 3 DLU: 81

222.387-042 PROPERTY CUSTODIAN (motion picture)

    Receives, stores, and issues properties in motion picture studio prop room: Examines incoming property for breaks and flaws and notifies supervisor of damage. Attaches identification tags or labels to property according to type of object. Keeps records of incoming and outgoing props, props in inventory, and rented props. May work in makeup department of motion picture or television film studio and be known as Stock Clerk, Makeup (motion picture).
GOE: 05.09.01 STRENGTH: L GED: R3 M3 L2 SVP: 5 DLU: 77

222.387-046 RETURNED-TELEPHONE-EQUIPMENT APPRAISER (comm. equip.)

    Appraises and classifies telephone equipment returned by telephone companies to determine disposition and price: Examines returned supplies and apparatus to identify and classify returns according to price lists and catalogs. Determines adaptability for current use. Records classification, price, and disposition.
GOE: 06.03.01 STRENGTH: L GED: R3 M3 L2 SVP: 5 DLU: 77

222.387-050 SHIPPING AND RECEIVING CLERK (clerical)

    Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment: Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records. Determines method of shipment, utilizing knowledge of shipping procedures, routes, and rates. Affixes shipping labels on packed cartons or stencils identifying shipping information on cartons, using stenciling equipment. Assembles wooden or cardboard containers or selects preassembled containers. Inserts items into containers, using spacers, fillers, and protective padding. Nails covers on wooden crates and binds containers with metal tape, using strapping machine. Stamps, stencils, or glues identifying information and shipping instructions onto crates or containers. Posts weights and shipping charges, and affixes postage. Unpacks and examines incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages. Routes items to departments. Examines outgoing shipments to ensure shipments meet specifications. Maintains inventory of shipping materials and supplies. May operate tier-lift truck or use handtruck to move, convey, or hoist shipments from shipping-and-receiving platform to storage or work area. May direct others in preparing outgoing and receiving incoming shipments. May perform only shipping or receiving activities and be known as Shipping Clerk (clerical) or Receiving Clerk (clerical). May be designated according to specialty as Freight Clerk (clerical); Reshipping Clerk (clerical). May receive damaged or defective goods returned to establishment and be designated Returned-Goods Receiving Clerk (clerical). May receive unsold products returned by DRIVER, SALES ROUTE (retail trade; wholesale tr.) 292.353-010 and be designated Route Returner (clerical).
GOE: 05.09.01 STRENGTH: M GED: R3 M3 L2 SVP: 5 DLU: 88

222.387-054 SORTER-PRICER (nonprofit org.) alternate titles: pricer-sorter

    Sorts used merchandise received from donors and appraises, prices, wraps, packs, and allocates merchandise for resale in retail outlets of nonprofit organization and maintains related records. Discards unsalable items or sets them aside for salvage or repair. May make minor repairs on damaged merchandise. May be designated according to merchandise sorted as Book Sorter (nonprofit org.); Clothing Sorter (nonprofit org.); Jewelry Sorter (nonprofit org.); Wares Sorter (nonprofit org.).
GOE: 05.09.03 STRENGTH: L GED: R3 M2 L2 SVP: 5 DLU: 77

222.387-058 STOCK CLERK (clerical) alternate titles: stock checker; stockroom clerk; storekeeper; storeroom clerk; storeroom keeper; stores clerk; supply clerk; supply-room clerk

    Receives, stores, and issues equipment, material, supplies, merchandise, foodstuffs, or tools, and compiles stock records in stockroom, warehouse, or storage yard: Counts, sorts, or weighs incoming articles to verify receipt of items on requisition or invoices. Examines stock to verify conformance to specifications. Stores articles in bins, on floor, or on shelves, according to identifying information, such as style, size, or type of material. Fills orders or issues supplies from stock. Prepares periodic, special, or perpetual inventory of stock. Requisitions articles to fill incoming orders. Compiles reports on use of stock handling equipment, adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes, and refusal of shipments. May mark identifying codes, figures, or letters on articles, using labeling equipment. May distribute stock among production workers, keeping records of material issued. May make adjustments or repairs to articles carried in stock. May determine methods of storage, identification, and stock location, considering temperature, humidity, height and weight limits, turnover, floor loading capacities, and required space. May cut stock to size to fill order. May move or transport material or supplies to other departments, using hand or industrial truck. May maintain inventory and other stock records, using computer terminal. May be designated according to material, equipment, or product stored as Camera-Storeroom Clerk (motion picture); Oil-House Attendant (clerical); Wire Stockkeeper (steel & rel.); or work location as Wine-Cellar Stock Clerk (hotel & rest.); or stage in manufacture of material or goods as Finished-Goods Stock Clerk (clerical); or container in which goods are stored as Drum-Stock Clerk (clerical). May receive and store incoming shipments of yarn, thread, or jute stock and verify color standards of shipment and be known as Color Standards Clerk (clerical). May be designated: Custodian, Blood Bank (medical ser.); Food-Storeroom Clerk (hotel & rest.); Hogshead-Stock Clerk (tobacco); Material Stockkeeper, Yard (petrol. & gas); Mold Picker (rubber goods); Paint Stocker (aircraft mfg.); Pattern-Room Attendant (foundry); Printing-Plate Clerk (print. & pub.); Sack Keeper (clerical); Template-Storage Clerk (clerical); Refrigerator-Room Clerk (clerical). May receive, store, and sort unserviceable equipment and supplies for sale, disposal, or reclamation and be known as Salvage Clerk (clerical).
GOE: 05.09.01 STRENGTH: H GED: R3 M3 L2 SVP: 4 DLU: 88

222.387-062 STOREKEEPER (water trans.) alternate titles: cargo-gear mechanic

    Receives, stores, and issues supplies and equipment and compiles records of supply transactions aboard ship: Verifies that supplies received are listed on requisitions and invoices. Stores supplies and equipment in storerooms. Issues supplies. Inventories supplies and equipment at end of each voyage. Compiles report of expenditures. May be designated according to department worked in as Storekeeper, Deck (water trans.); Storekeeper, Engineering (water trans.); Storekeeper, Steward (water trans.).
GOE: 05.09.01 STRENGTH: L GED: R3 M3 L2 SVP: 5 DLU: 77

222.387-066 SAMPLE CLERK (plastic prod.)

    Receives and fills requisitions for samples of fabricated plastic products and inspects samples for conformance to company standards: Collects sample products from production lines and inspects samples for conformance to company standards, using specification sheets, gauges, and color standard chart. Stores selected samples in sample room, pending requests for samples from sales representatives and customers. Wraps and packs samples, upon request, for shipment. Maintains records of requests received and filled. Maintains perpetual inventory of samples and replenishes sample stock to maintain required levels.
GOE: 05.09.01 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 86

222.387-074 SHIPPING-AND-RECEIVING WEIGHER (clerical) alternate titles: weight recorder

    Weighs and records weight of filled containers, cargo of loaded vehicles, or rolls of materials, such as cotton, sugarcane, paper, cloth, plastic, and tobacco, to keep receiving and shipping records: Reads scale dial to ascertain weight and records weight on ticket, product, or material; or subtracts tare from gross weight to obtain net weight of product or material; or inserts ticket into automatic scale recorder that prints weight on ticket. May convey objects to scale, using handtruck, and lift objects onto scale. May record information on weight ticket, such as grade and yardage. May be designated according to item weighed as Cloth Weigher (knitting); Garment Weigher (knitting); Roll Weigher (paper & pulp; paper goods; plastics-synth.); Tobacco Weigher (clerical). May signal YARD ENGINEER (r.r. trans.) 910.363-018 to move cars on and off scale and be designated Scaler (r.r. trans.). May weigh only incoming or outgoing materials or products and be designated Receiving Weigher (clerical); Shipping Weigher (clerical).
GOE: 05.09.01 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 80

222.485-010 MILK-RECEIVER, TANK TRUCK (dairy products) alternate titles: bulk intake worker

    Tends pump that pumps incoming milk from tank trucks to storage tank, and computes and records volume of milk received: Weighs loaded truck on platform scale and records weight on record sheet. Dips and pours sample of milk from vent hole of truck into bottle for laboratory analysis. Tastes and takes temperature of milk, and records taste data and temperature reading. Connects plastic hose between sanitary valves of truck and storage tank, starts pump, and turns valves to transfer milk to tank. Stops pump when transfer is completed, reads milk-flow meter, and records volume pumped on record sheet. Disconnects plastic hose from truck tank and connects nozzle of tank-cleaning system to vent hole of tank. Starts equipment that automatically rinses, washes, and sanitizes interior of tank. Removes nozzle and seals vent hole. Washes exterior of truck and pumping equipment, using brushes, detergent solution, and water hose. Weighs empty truck and records weight. Computes difference between loaded and unloaded weights of truck to verify accuracy of meter.
GOE: 05.09.01 STRENGTH: M GED: R3 M2 L2 SVP: 3 DLU: 77

222.487-010 CHECKER, BAKERY PRODUCTS (bakery products) alternate titles: order filler, bakery products

    Loads racks with bakery products to prepare orders for shipping, according to products available and following order slips: Adjusts amount of products going to routes according to supply and route-return records of DRIVER, SALES ROUTE (retail trade; wholesale tr.) 292.353-010. Loads products onto tiered racks and pushes racks to loading area. Records adjustments on route slips.
GOE: 05.09.01 STRENGTH: H GED: R2 M2 L2 SVP: 2 DLU: 78

222.487-014 ORDER FILLER (retail trade; wholesale tr.)

    Fills customers' mail and telephone orders and marks price of merchandise on order form: Reads order to ascertain catalog number, size, color, and quantity of merchandise. Obtains merchandise from bins or shelves. Computes price of each group of items. Places merchandise on conveyor leading to wrapping area.
GOE: 05.09.01 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

222.567-010 GRAIN ELEVATOR CLERK (beverage; grain-feed mills) alternate titles: grain weigher

    Records data pertaining to receiving, storing, and shipping of grain at grain elevators: Examines bin slips or track list to determine type, destination, and estimated weight of railroad car. Signals workers to dump or load cars, using bell, light, or telephone. Pulls lever to open slide gate on storage hopper to dump grain into scale hopper. Weighs grain and inserts ticket into automatic recorder on scale that stamps weight on ticket. Notifies government inspector to examine beam scale balance and stamped ticket. Records weight, description, and destination of grain shipped and received. Keeps charts indicating location and contents of storage tanks. Assigns workers to jobs according to work schedules, and reviews timecards. Grades and weighs grain samples, using hand graders and scales, and records results. Reads thermometers on control panel to ascertain grain temperatures at various levels in storage tank. May start conveyors, select flow pipes, set trippers, and select storage tanks to convey grain into storage or to loading department.
GOE: 05.09.01 STRENGTH: L GED: R3 M2 L2 SVP: 4 DLU: 77

222.567-014 SHIP RUNNER (water trans.) alternate titles: floor runner; runner

    Determines location for merchandise on dock preparatory to being stowed on ship or transported to receivers: Inspects freight to determine amount of dock space freight will occupy. Directs movement and disposition of freight on dock. Marks destination of outgoing freight in large letters on dock, using chalk. Records deliveries in record book.
GOE: 05.09.01 STRENGTH: L GED: R3 M2 L2 SVP: 4 DLU: 77

222.567-018 SLOT-TAG INSERTER (clerical)

    Inserts address tags into slots (holders) of mailsacks used for bulk mailing of subscription magazines and catalogs: Receives and deposits, in mailsacks, stacked or tied bundles of magazines addressed to same city or state. Selects printed destination tag from labeled compartment of wall rack, and inserts tag into metal holder attached to mail bag. Marks tag indicating to postal employees whether magazines in mailsack are all addressed to one city or to various cities within same state. Notifies co-worker to tie, lock, and remove filled sacks. Handwrites mail slot-tags when printed tags are not supplied for specified destination area, referring to list of postal terminals.
GOE: 07.07.02 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 77

222.585-010 MILK RECEIVER (dairy products) alternate titles: can intake worker

    Dumps, weighs, and records weight of incoming milk received in milk cans by dairy, and tends washing machine that sterilizes empty cans: Presses switch to activate conveyor of can washing machine and turns valves to admit steam and water to machine. Presses switch to activate conveyor that moves individual producer's milk cans from unloading dock to dumping station. Removes cover from each can, smells milk to detect sourness, and tilts can to dump milk into weigh tank. Places emptied cans and covers on conveyor of washing machine. Reads scale and records total weight of milk in producer's shipment and identification number of producer on record sheet. Dips and pours sample of producer's milk from weigh tank into bottle for laboratory analysis. Pulls lever to open valve and empty weigh tank. Cleans and lubricates washing machine and conveyors.
GOE: 05.09.01 STRENGTH: H GED: R3 M2 L2 SVP: 3 DLU: 77

222.587-014 BRAILLE-AND-TALKING BOOKS CLERK (library)

    Prepares braille and talking books for mailing to blind library patrons and receives books returned by patrons: Stamps issue date on book card to maintain record of location of borrowed books. Stamps due date on issue card and inserts card and return mailing label in book pocket. Places books in mailing container and affixes address label to container, securing container with straps for mailing. Receives and examines returned books for damage, such as torn paper and scratched record surfaces. Stamps return date on book card. Shelves returned books alphabetically by author's name or by title.
GOE: 07.05.04 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77

222.587-018 DISTRIBUTING CLERK (clerical) alternate titles: packing-and-shipping clerk; publications-distribution clerk

    Assembles and routes various types of printed material: Assembles specified number of forms, manuals, or circulars for each addressee as indicated by distribution tables or instructions. Wraps, ties, or places material in envelopes, boxes, or other containers. Stamps, types, or writes addresses on packaged materials. Forwards packages by mail, messenger, or through message center. Keeps records of materials sent. May requisition and store materials to maintain stock [STOCK CLERK (clerical)].
GOE: 07.07.02 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77

222.587-022 KITCHEN CLERK (hotel & rest.) alternate titles: storeroom food-checker

    Verifies quantity and quality of foodstuffs issued to kitchen from storeroom. Weighs and measures foodstuffs to verify quantity received. Oversees distribution of all foodstuffs. Prepares inventory of foodstuffs on hand in kitchen.
GOE: 05.09.03 STRENGTH: M GED: R3 M2 L2 SVP: 4 DLU: 77

222.587-026 LABORATORY CLERK (clerical)

    Keeps records of chemicals, apparatus, and samples, such as coal, ash, and oil, received for testing in control laboratory. Weighs and prepares for shipment chemical supplies furnished by laboratory. Cleans glassware and other laboratory apparatus, and salvages sample bottles or containers for reuse. Returns unused chemicals to designated cabinets and cleans work area, using mop.
GOE: 05.09.01 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

222.587-030 MAILER (print. & pub.)

    Mails or dispatches newspapers, periodicals, envelopes, cartons, or other bulk printed matter by performing any combination of following duties: Wraps or bundles printed matter by hand or using tying machine. Addresses bundle or wrapped printed matter by hand or stamps, tags, or labels them according to mailing lists and dispatching orders, using stencils and stamping machine. Sorts bundles according to zip code and places bundles to be mailed in specified mail bags. Stacks bundles for shipment and loads and unloads bundles onto and from trucks and conveyors. Files and corrects stencils. Counts and records number of bundles and copies handled. May keep card record distribution file of units mailed or dispatched to subscribers and dealers.
GOE: 05.09.01 STRENGTH: L GED: R2 M2 L2 SVP: 3 DLU: 77

222.587-032 MAILER APPRENTICE (print. & pub.)

    Performs duties as described under APPRENTICE (any industry) Master Title.
GOE: 05.09.01 STRENGTH: L GED: R2 M2 L2 SVP: 3 DLU: 77

222.587-034 ROUTE-DELIVERY CLERK (clerical)

    Prepares itemized delivery sheet for items of merchandise to be delivered by truck drivers, grouping and routing deliveries according to designated districts: Copies information, such as name, address of consignee, type of merchandise, number of pieces, and mailing designation, from records onto delivery sheet. Locates and selects merchandise and verifies against delivery sheet specifications. May arrange for unloading of merchandise from freight cars, transport trucks, or ships, into consignees' trucks. May keep records of and arrange for storage of undelivered merchandise.
GOE: 07.05.04 STRENGTH: L GED: R2 M2 L2 SVP: 3 DLU: 77

222.587-038 ROUTER (clerical) alternate titles: dispatcher; marker, delivery; routing clerk

    Stamps, stencils, letters, or tags packages, boxes, or lots of merchandise to indicate delivery routes. Reads addresses on articles and determines route, using standard charts.
GOE: 07.07.02 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

222.587-042 SAMPLER, WOOL (wholesale tr.)

    Records wool lot numbers and forwards samples to wool-buying house: Observes manner in which sample is drilled from sacks to ensure representative sample. Records lot number from which sample is taken. Packs and forwards samples to wool-buying house.
GOE: 05.09.03 STRENGTH: L GED: R2 M2 L2 SVP: 3 DLU: 77

222.587-046 STACKER (leather prod.) alternate titles: bundler

    Counts novelty case parts to verify amount specified on work ticket and stacks and bundles parts prior to spraying. May burn off feather edges from bundled leather parts, using gas torch.
GOE: 05.09.03 STRENGTH: M GED: R2 M2 L1 SVP: 2 DLU: 77

222.587-050 SWATCH CLERK (garment)

    Collects cloth samples (swatches) from cutting rooms and marks each lot to identify webs (bolts) of cloth from which samples were cut. Files and keeps inventory of swatch cards that are used to show prospective customers available fabrics. Mails swatches to customers on request. Checks swatch cards prepared by outside firm to ensure conformance to original order.
GOE: 05.09.03 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 77

222.587-054 TRANSFORMER-STOCK CLERK (utilities)

    Receives, stores, and issues transformers used in electric power system: Moves new transformers to storage space, using hoist. Drains oil from used transformers. Starts motor-driven pump which forces used oil through filtering machine and into storage tank. Selects type and size of transformer to fill requisition. Fills oil container of transformers to be issued with new or reclaimed oil. Hoists transformers onto truck for delivery. Keeps stock records.
GOE: 05.09.01 STRENGTH: M GED: R3 M2 L2 SVP: 3 DLU: 77

222.587-058 VAULT WORKER (business ser.)

    Keeps records of, sorts, and routes sealed money bags received at and dispatched from vault of armored car firm: Receives bags and signs routing slip to acknowledge receipt. Sorts bags according to delivery routes. Records data, such as origin, routing, and destination of bags. Delivers bags to ARMORED-CAR GUARD (business ser.) for loading onto truck and verifies that guard has signed routing slip. Submits logs and routing slips to VAULT CASHIER (business ser.) for review.
GOE: 07.05.04 STRENGTH: M GED: R3 M2 L2 SVP: 3 DLU: 77

222.684-010 MEAT CLERK (retail trade)

    Receives, stores, and grinds meats in retail establishment: Unloads fresh, cured, and boxed meats and poultry from delivery truck and transports them to storage room on conveyor and with handtruck. Counts and weighs incoming articles and compares results against invoice. Examines meats in storage and rotates meats to avoid aging. Cuts meat into small pieces suitable for grinding, and grinds for use as hamburgers, meat loaf, and sausage, using powered grinding machine. Cleans grinder, meat containers, and storage room with water hose and broom. May take meat orders from customers.
GOE: 05.09.01 STRENGTH: M GED: R2 M1 L1 SVP: 2 DLU: 77

222.687-010 CHECKER I (clerical)

    Verifies quantities, quality, condition, value, and type of articles purchased, sold, or produced against records or reports. May sort data or items into predetermined sequence or groups. May record items verified. May be designated according to type of establishment as Warehouse Checker (clerical).
GOE: 07.07.02 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 80

222.687-014 GARMENT SORTER (garment)

    Sorts finished garments, such as shirts, dresses, and pajamas, according to lot and size numbers recorded on tags and labels attached to garments. May fold and package garments in boxes and bags. May iron garments prior to folding [PRESSER, HAND (any industry)]. May be designated according to garment sorted as Shirt Sorter (garment).
GOE: 06.03.02 STRENGTH: L GED: R2 M2 L1 SVP: 2 DLU: 77

222.687-018 RECEIVING CHECKER (clerical) alternate titles: checking clerk; order checker; receiving inspector; unloading checker

    Counts, measures, or weighs articles to verify contents of shipments against bills of lading, invoices, or storage receipts. May examine articles for defects and sort articles according to extent of defect. May attach identification data onto article. May record factors causing goods to be returned. May unload and unpack incoming shipments.
GOE: 05.09.03 STRENGTH: M GED: R3 M2 L2 SVP: 3 DLU: 80

222.687-022 ROUTING CLERK (clerical) alternate titles: route clerk; router

    Sorts bundles, boxes, or lots of articles for delivery: Reads delivery or route numbers marked on articles or delivery slips, or determines locations of addresses indicated on delivery slips, using charts. Places or stacks articles in bins designated according to route, driver, or type. May be designated according to work station as Conveyor Belt Package Sorter (retail trade). May sort sacks of mail and be known as Mail Sorter (r.r. trans.).
GOE: 07.07.02 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 77

222.687-026 SAMPLE DISPLAY PREPARER (knitting)

    Fills orders for sample hose for sales personnel and customers: Selects hose, panty hose, surgical hose, and socks according to specifications and examines hose for defects. Pairs hose according to size, color, and length. Attaches label designating size, color, and style to top of hose. Folds and packs hose in boxes. Records name of customer or seller, size, style, color, and quantity of hose, and shipping date. May stamp identifying information on hose, using transfer paper and stamping iron.
GOE: 05.09.01 STRENGTH: L GED: R3 M2 L2 SVP: 4 DLU: 81

222.687-030 SHIPPING CHECKER (clerical) alternate titles: loading checker; order checker; packing checker

    Verifies quantity, quality, labeling, and addressing of products and items of merchandise ready for shipment at manufacturing or commercial establishment: Counts, weighs, measures, or examines packaging and contents of items for conformance to company specifications. Affixes postage on packages, using postal meter. Compares items packed with customer's order and other identifying data. May keep records on number of baskets of tobacco sold and removed from auction warehouse and be designated Tobacco-Checkout Clerk (wholesale tr.). May oversee crew of workers engaged in loading and bracing material in railroad cars or trucks.
GOE: 05.09.01 STRENGTH: L GED: R3 M3 L2 SVP: 4 DLU: 77

222.687-034 STUBBER (retail trade)

    Removes sales-slip stubs from packages at loading dock and sorts stubs, according to size of package or type of merchandise, to keep record of store deliveries. Returns illegibly addressed or mutilated packages for rewrapping or readdressing. Totals number of stubs at end of day and prepares report.
GOE: 05.09.03 STRENGTH: M GED: R2 M2 L2 SVP: 2 DLU: 77

222.687-038 TOOTH CLERK (protective dev.)

    Selects false teeth used to make dental plates: Selects teeth of color specified and according to shape of jaw. Matches teeth with teeth of mold made by DENTIST (medical ser.) 072.101-010 preparatory to assembly of dentures by DENTAL-LABORATORY TECHNICIAN (protective dev.) 712.381-018.
GOE: 05.12.19 STRENGTH: S GED: R3 M2 L2 SVP: 4 DLU: 77

222.687-042 INSPECTOR, HANDBAG FRAMES (leather prod.) alternate titles: frame opener

    Inspects metal or plastic frames used in manufacture of women's handbags: Removes frames from packing case and verifies order with invoice and shipping order. Examines frames for defects, such as scratches, discolorations, or missing hinge pins. Opens and closes frames to test frame construction and ease of fastening. Discards defective frames for repair or return to manufacturer. Compiles inventory of acceptable and unacceptable frames received.
GOE: 06.03.02 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 86

222.687-046 PROTECTIVE-CLOTHING ISSUER (chemical)

    Sorts and issues protective clothing and related supplies to workers: Receives delivery of items such as coveralls, underwear, gloves, and towels from laundry, checks items against list to verify completeness of delivery, and sorts items by type and size. Opens workers' lockers, using master key, and places clean items in locker. Removes, sorts, and counts soiled items stored in hamper. Disposes of worn items. Maintains inventory of clean laundry received and issued.
GOE: 07.07.02 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 86

229 PRODUCTION AND STOCK CLERKS AND RELATED OCCUPATIONS, N.E.C.

    This group includes occupations, not elsewhere classified, concerned with maintaining production records, expediting flow of work and materials, and receiving, storing, shipping, issuing, requisitioning, and accounting for materials and goods. Similar occupations, not elsewhere classified, concerned primarily with loading and moving materials and products are found in Group 929.

229.137-010 SACK-DEPARTMENT SUPERVISOR (grain-feed mills)

    Supervises and coordinates activities of workers engaged in receiving, storing, and distributing such grain and feed mill supplies as bags, cartons, sacks, and twine, and in cleaning, sorting, and repairing sacks. Schedules distribution of sacks, bags, and other supplies to packing machines according to packing orders. Performs duties as described under SUPERVISOR (any industry) Master Title.
GOE: 05.09.01 STRENGTH: L GED: R4 M3 L2 SVP: 6 DLU: 77

229.137-014 YARD SUPERVISOR (construction)

    Supervises and coordinates activities of workers engaged in receiving, storing, issuing, and maintaining machines, equipment, materials, and supplies in construction storage building or yard: Dispatches materials and equipment to construction sites. May requisition materials and supplies. May operate crane to move items in yard. May repair machines and equipment. May supervise workers engaged in fabricating metal structural members and concrete forms and products used on construction projects. Performs other duties as described under SUPERVISOR (any industry) Master Title.
GOE: 05.09.02 STRENGTH: L GED: R4 M3 L4 SVP: 7 DLU: 77

229.267-010 PARTS CATALOGER (any industry) alternate titles: engineering clerk; parts data writer; technical release analyst

    Reviews blueprints, change orders, and other engineering data to prepare and maintain master parts listings, catalogs, and other documentation used for material requisitioning and disbursement, inventory control, production planning, scheduling, and related manufacturing activities: Examines engineering drawings, blueprints, orders, and other documentation for conformance to established criteria regarding materials, parts, and equipment specified, and initiates requests for changes to ensure compliance with standards. Reviews engineering data and compiles list of materials, parts, and equipment required for manufacturing product. Prepares and maintains manual or computerized record systems providing detailed parts information, such as complete description, quantities, operational characteristics, functions, and specifications [PARTS LISTER (electron. comp.) 229.367-014]. Prepares and updates parts catalogs, manuals, and related documentation. Releases parts data and documentation to authorized departments and organizations. May determine material requirements for fabricating parts, considering size, cutting, and forming involved. May assist in determining adequate spare parts inventory requirements for customers.
GOE: 05.03.02 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 88

229.367-010 FIELD RECORDER (utilities) alternate titles: field clerk

    Maintains records of equipment, materials, and supplies used in construction, installation, and maintenance of electric-power distribution lines and facilities: Observes operations of field crew, and records data, such as equipment installed or replaced, materials and supplies used, and labor costs. Prepares sketches or enters on drawing type of equipment installed and location of equipment in order that circuit maps and blueprints can be corrected. Prepares and attaches identification tags to equipment, such as transformers and switches removed from service for repair or storage. Prepares and nails metal tags on pole indicating circuit and station in transmission or distribution line. Maintains inventory of equipment in field truck and prepares requisitions for replacement parts, materials, and supplies.
GOE: 05.09.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77

229.367-014 PARTS LISTER (electron. comp.)

    Compiles master lists of replaceable parts in electronic equipment to ensure inventories and to provide government and other customers with information on source of parts: Reads master bill of materials to obtain complete list of parts used in product. Identifies each item by part number, manufacturer, and brief description. Contacts purchasing department, engineering department, and vendor representatives regarding procurement and availability of specially designed components. May operate computer to access and compile master lists.
GOE: 05.09.01 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 88

229.387-010 MATERIAL LISTER (construction)

    Reviews blueprint and material specifications to determine amount, size, kind, grade, and place of delivery of materials for building construction projects. May list suppliers and bid prices for each type of material used. May prepare material schedules showing promised delivery data for each type of material. May keep records of materials received and used on project.
GOE: 05.03.02 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 77

229.387-014 TANK CALIBRATOR (business ser.)

    Measures tanks of varying sizes and shapes to determine incremental and total liquid capacities, using one or both of following methods: (1) Extends tape to encircle tanks at specified level to measure circumference. Lowers tape to measure outside and inside heights at specified places. Measures width, height, and thickness of projections, such as flanges, boltheads, shell plate, butt-welded joint, rivets, overflows, and floating roofs, using tapes, calipers, and straightedge. Records measurements and calculates total and incremental tank capacities to prepare gauging tables, following formulas. (2) Measures tank, using liquid calibration methods. Turns valves to admit measured quantities of liquid from calibrated container into tank being calibrated. Lowers tape into tank at specified places and records measurements. Repeats process to obtain measurements at various levels. Takes temperature, samples, and records type of calibration liquid, using thermometer and sample container. Prepares gauging tables, following formulas. May prepare sketches and drawings of tanks and tank projections.
GOE: 05.09.03 STRENGTH: M GED: R4 M4 L3 SVP: 5 DLU: 77

229.587-010 GREIGE-GOODS MARKER (textile) alternate titles: marker, hand

    Assigns identifying numbers to cuts of greige cloth received for finishing. Records numbers on cloth and on lot sheet to ensure return of cloth to customer after finishing. May record numbers on tag or ticket and attach to cloth. May cut open bundles of cloth, using knife, and verify that cloth meets specifications on customer order.
GOE: 05.09.03 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

229.587-014 QUALITY-CONTROL CLERK (pharmaceut.)

    Stores samples of materials tested and records test result data for product stability study program: Files bottles of raw materials used in pharmaceutical compounding, samples of purchased and plant-processed intermediate products, lot control samples, and samples of finished pharmaceutical batches. Stores samples of finished products in cartons labeled with type of product (cream, liquid, tablet) and records identifying data in alphabetical index listing. Keeps tickler file for withdrawal of samples for testing. Withdraws samples on dates indicated and takes them to laboratory. Keeps file of product stability study control charts. Records on charts test result data, such as appearance, color, and melting point.
GOE: 07.05.03 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77

229.587-018 TICKETER (textile) alternate titles: labeler; tagger; ticket stamper

    Records or stamps information, such as price, size, style, color, and inspection results on tags, tickets, and labels, using rubber stamp or writing instrument. Pastes, staples, sews, or otherwise fastens tickets, tags, labels, or shipping documents to cloth or carpeting. May compute number of rolls of cloth to be produced from each lot to determine required number of tickets, tags, or labels. May trim excess threads from selvage (finished edge) of cloth, using scissors or shears. May keep records of production, returned goods, and personnel transactions.
GOE: 05.09.03 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

229.687-010 SAMPLE CHECKER (carpet & rug; textile)

    Examines cloth samples mounted in books or tagged to verify that samples are neatly mounted and are identical in color, weave, and hand with swatch previously approved by customer. Compares style number marked on sample with that on customer's order and on standard swatch. May assemble cards or books for shipment to sales department.
GOE: 05.09.03 STRENGTH: L GED: R3 M1 L2 SVP: 3 DLU: 77

23 INFORMATION AND MESSAGE DISTRIBUTION OCCUPATIONS

    This division includes occupations concerned with the distribution of information and messages by direct personal or telephone contact, involving such activities as delivering mail, relaying messages by telephone or telegraph equipment, arranging travel accommodations, and directing visitors at reception points.

230 HAND DELIVERY AND DISTRIBUTION OCCUPATIONS

    This group includes occupations concerned with the hand delivery or distribution of mail, messages, packages, telephone directories, product samples, and handbills to the public or to industrial or commercial establishments, generally involving outside travel on foot or by bicycle or motor vehicle. Occupations concerned with the delivery of goods by truck involving collection of payment for goods delivered or delivery of goods to a distribution site are included in Groups 905 and 906, or in Group 292 if concerned with the delivery and sale of products over an established route. Occupations concerned with the delivery of messages and documents or the distribution of office supplies within an establishment are included in Group 239.

230.137-010 SUPERVISOR, ADVERTISING-MATERIAL DISTRIBUTORS (business ser.)

    Supervises and coordinates activities of crew of workers engaged in distributing sample merchandise, handbills, or coupons: Issues advertising material to ADVERTISING-MATERIAL DISTRIBUTORS (any industry) and instructs them in methods of distribution. Assigns workers to specified routes and tours area to ensure coverage of assigned territory. Records information, such as area covered, material distributed, and working hours. May hire crewmembers. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.07.02 STRENGTH: L GED: R4 M2 L4 SVP: 6 DLU: 77

230.137-014 SUPERVISOR, DELIVERY DEPARTMENT (tel. & tel.)

    Supervises and coordinates activities of workers engaged in telegram and package pickup and delivery service of telegraph office: Trains and supervises TELEGRAM MESSENGERS (tel. & tel.). Assigns pickup and delivery routes on basis of knowledge of area served. May keep time and activity records of department employees. May train and supervise TELEGRAPH-SERVICE RATERS (tel. & tel.). Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.07.02 STRENGTH: L GED: R4 M2 L3 SVP: 6 DLU: 77

230.137-018 SUPERVISOR, MAIL CARRIERS (government ser.)

    Supervises and coordinates activities of workers engaged in collecting, sorting, and delivering mail: Receives, investigates, and initiates action on patron's complaints. May analyze carrier routes and recommend changes of route boundaries to regulate amount of mail being delivered. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.04 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

230.363-010 RURAL MAIL CARRIER (government ser.)

    Delivers mail along established route outside town or city corporate limits: Sorts mail for delivery according to location along route. Delivers mail over route by motor vehicle. Picks up outgoing mail, sells stamps, and issues money orders.
GOE: 07.05.04 STRENGTH: M GED: R3 M3 L2 SVP: 2 DLU: 86

230.367-010 MAIL CARRIER (government ser.) alternate titles: city carrier; letter carrier

    Sorts mail for delivery and delivers mail on established route: Inserts mail into slots of mail rack to sort for delivery. Delivers mail to residences and business establishments along route. Completes delivery forms, collects charges, and obtains signature on receipts for delivery of specified types of mail. Enters changes of address in route book and re-addresses mail to be forwarded. May drive vehicle over established route. May deliver specialized types of mail and be designated Parcel-Post Carrier (government ser.); Special-Delivery Carrier (government ser.).
GOE: 07.05.04 STRENGTH: M GED: R3 M2 L3 SVP: 4 DLU: 86

230.647-010 SINGING MESSENGER (business ser.)

    Performs song and dance routines to deliver messages and entertain specified individuals for customers of message delivery service: Practices song and dance routines with experienced worker to become familiar with routines offered by service. Receives customer instructions from dispatcher, selects standard message supplied by service, or records customer's personalized message on form, using typewriter or pen. Applies theatrical makeup and dresses in costume, when necessary, and travels to destination, using vehicle, maps, and customer instructions. Locates recipient of message and performs routine, basing time frame of routine on recipient's reaction. May play musical instruments, such as kazoo or finger cymbals, during routine. May present gift items at conclusion of performance.
GOE: 07.07.02 STRENGTH: L GED: R3 M2 L3 SVP: 2 DLU: 86

230.663-010 DELIVERER, OUTSIDE (clerical) alternate titles: courier; messenger

    Delivers messages, telegrams, documents, packages, and other items to business establishments and private homes, traveling on foot or by bicycle, motorcycle, automobile, or public conveyance. May keep log of items received and delivered. May obtain receipts or payment for articles delivered. May service vehicle driven, such as checking fluid levels and replenishing fuel. May be designated according to item delivered, as Telegram Messenger (tel. & tel.).
GOE: 07.07.02 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 88

230.667-014 TELEPHONE-DIRECTORY DELIVERER (business ser.) alternate titles: phone-book deliverer

    Delivers telephone directories to residences and business establishments, on foot: Receives supply of directories from TELEPHONE-DIRECTORY-DISTRIBUTOR DRIVER (business ser.) or from other individual at central distribution point or from vehicle parked in distribution area, places books on handtruck or in sacks or other containers, and delivers books, following verbal instructions or address list. May pick up outdated directories for return for salvage purposes.
GOE: 07.07.02 STRENGTH: H GED: R1 M1 L1 SVP: 1 DLU: 77

230.687-010 ADVERTISING-MATERIAL DISTRIBUTOR (any industry) alternate titles: distributor, advertising material

    Distributes advertising material, such as merchandise samples, handbills, and coupons, from house to house, to business establishments, or to persons on street, following oral instructions, street maps, or address lists. May be designated according to type of advertising material distributed as Handbill Distributor (any industry); Pamphlet Distributor (any industry); Sample Distributor (any industry).
GOE: 07.07.02 STRENGTH: L GED: R1 M1 L1 SVP: 2 DLU: 77

235 TELEPHONE OPERATORS

    This group includes occupations concerned with operating telephone switchboards to relay incoming and interoffice calls, make connections with outside lines for outgoing calls, establish connections between subscribers, supply information, and calculate long-distance charges.

235.132-010 CENTRAL-OFFICE-OPERATOR SUPERVISOR (tel. & tel.)

    Supervises and coordinates activities of CENTRAL-OFFICE OPERATORS (tel. & tel.) engaged in operating telephone switchboards: Conducts on-the-job training for inexperienced operators. Assists operators in placing unusual types of calls. May discuss service problems directly with customers. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.04.06 STRENGTH: L GED: R4 M2 L3 SVP: 6 DLU: 77

235.132-014 COMMUNICATION-CENTER COORDINATOR (air trans.)

    Supervises and coordinates activities of airport terminal personnel engaged in receiving and issuing communications on telephone, internal radio, and public-address system, and monitoring electronic equipment. Receives telephone or radio requests for repair of electronic equipment, such as elevator-monitoring devices, and relays requests to maintenance department. Telephones key personnel in emergencies, such as bomb threats. Records activities in logs. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.04.05 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 77

235.137-010 TELEPHONE OPERATOR, CHIEF (clerical)

    Supervises and coordinates activities of TELEPHONE OPERATORS (clerical) 235.662-022 in telephone or telegraph office or in industrial establishment: Notifies telephone company maintenance department of switchboard operational difficulties reported by operators. Prepares work schedules and assigns switchboard positions. Trains new employees and keeps attendance records. Maintains record of incoming and outgoing long-distance and tie line calls, noting duration and time of calls. Keeps record of employees' personal calls and forwards record to department head for collection. Compiles plant phone directory, arranges for distribution to designated personnel, and keeps record of directories distributed. Performs other duties as described under SUPERVISOR (clerical) Master Title. May relieve operators. May supervise operators of telephone answering and message service and be designated Supervisor, Telephone-Answering-Service (business ser.).
GOE: 07.04.06 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 78

235.222-010 PRIVATE-BRANCH-EXCHANGE SERVICE ADVISER (tel. & tel.)

    Conducts training classes in operation of switchboard and teletype equipment: Explains mechanical construction and operation of switchboards and demonstrates procedures for receiving and completing incoming and interoffice calls. Observes operators handling calls and recommends methods to improve service. Analyzes traffic loads and conducts studies to determine equipment needs. Keeps records of equipment in subscribers' establishments.
GOE: 07.04.05 STRENGTH: L GED: R4 M2 L4 SVP: 6 DLU: 77

235.387-010 RADIO-MESSAGE ROUTER (tel. & tel.)

    Classifies messages at central-office exchange and routes messages for transmission: Places routing information on message, such as method of transmission, route, and operator's code. Places message in pneumatic tube or basket for delivery to operator.
GOE: 07.05.04 STRENGTH: S GED: R3 M1 L3 SVP: 5 DLU: 77

235.462-010 CENTRAL-OFFICE OPERATOR (tel. & tel.) alternate titles: switchboard operator; telephone operator

    Operates telephone switchboard to establish or assist customers in establishing local or long-distance telephone connections: Observes signal light on switchboard, plugs cords into trunk-jack, and dials or presses button to make connections. Inserts tickets in calculagraph (time-stamping device) to record time of toll calls. Consults charts to determine charges for pay-telephone calls, and requests coin deposits for calls. May give information regarding subscribers' telephone numbers [DIRECTORY-ASSISTANCE OPERATOR (tel. & tel.)]. Calculates and quotes charges on long-distance calls. May make long-distance connections and be designated Long-Distance Operator (tel. & tel.).
GOE: 07.04.06 STRENGTH: L GED: R3 M1 L3 SVP: 3 DLU: 77

235.562-010 CLERK, ROUTE (tel. & tel.)

    Sorts and routes telegrams received by pickup and delivery section of telegraph office: Folds and places messages in envelopes for delivery. Receives requests for message pickup within area served by telegraph office. Routes messages to customers within city via private telegraph wire or telephone, and to customers in distant cities via telegraphic-typewriter or Morse telegraphy. Reads maps to sort messages and pick-up requests into routes. Dispatches TELEGRAM MESSENGER (tel. & tel.). Receives and records remittances returned for messages picked up. Reads messages for errors.
GOE: 07.05.04 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

235.562-014 SWITCHBOARD OPERATOR, POLICE DISTRICT (government ser.)

    Operates switchboard to receive and transmit police communications: Talks to police officers reporting from callboxes and records messages on special forms. Enters time of call and callbox number. Telephones for ambulances or fire-fighting equipment when requested. Routes messages for radio broadcast to DISPATCHER, RADIO (government ser.).
GOE: 07.04.05 STRENGTH: L GED: R3 M1 L2 SVP: 4 DLU: 77

235.662-010 COMMAND AND CONTROL SPECIALIST (military ser.)

    Operates and monitors communication console to receive and relay command and control information or instructions: Observes signal light on communication console and presses switch to open or close communication channel. Receives communiques concerning such items as unknown aircraft, deployment of equipment and troops, or emergency situation. Records message and notifies designated personnel concerning communique, following manual procedures, or presses switch to facilitate direct communication between originator and appropriate action addressee. Relays information to originating source or specified individuals to initiate action to be taken.
GOE: 07.04.05 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 77

235.662-014 COMMUNICATION-CENTER OPERATOR (air trans.)

    Operates airport authority communication systems and monitors electronic equipment alarms: Operates public address system to page passengers or visitors. Operates telephone switchboard to receive or place calls to and from terminal. Operates two-way internal radio system to communicate with departments. Operates terminal courtesy telephone system to communicate with passengers or visitors. Observes electronic monitoring panel to detect serious malfunction of elevators, escalators, shuttle train, fire alarms, emergency doors, heating, air-conditioning, or ventilating systems.
GOE: 07.04.05 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 77

235.662-018 DIRECTORY-ASSISTANCE OPERATOR (tel. & tel.)

    Provides telephone information from cord or cordless central office switchboard: Plugs in headphones when signal light flashes on cord switchboard, or pushes switch keys on cordless switchboard to make connections. Refers to alphabetical or geographical reels or directories to answer questions and suggests alternate locations and spelling under which number could be listed. May type location and spelling of name on computer terminal keyboard, and scan directory or microfilm viewer to locate number. May keep record of calls received. May keep reels and directories up to date.
GOE: 07.04.06 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

235.662-022 TELEPHONE OPERATOR (clerical) alternate titles: control-board operator; pbx operator; private-branch-exchange operator; switchboard operator; telephone-switchboard operator

    Operates cord or cordless switchboard to relay incoming, outgoing, and interoffice calls: Pushes switch keys on cordless switchboard to make connections and relay calls. Plugs cord of cord type equipment into switchboard jacks to make connections and relay calls. May supply information to callers and record messages. May keep record of calls placed and toll charges. May perform clerical duties, such as typing, proofreading, and sorting mail. May operate system of bells or buzzers to call individuals in establishment to phone. May receive visitors, obtain name and nature of business, and schedule appointments [RECEPTIONIST (clerical) 237.367-038].
GOE: 07.04.06 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 87

235.662-026 TELEPHONE-ANSWERING-SERVICE OPERATOR (business ser.) alternate titles: interceptor operator; telephone-interceptor operator

    Operates cord or cordless switchboard to provide answering service for clients. Greets caller and announces name or phone number of client. Records and delivers messages, furnishes information, accepts orders, and relays calls. Places telephone calls at request of client and to locate client in emergencies. Date stamps and files messages.
GOE: 07.04.06 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

236 TELEGRAPH OPERATORS

    This group includes occupations concerned with operating telegraph equipment to transmit and receive signals or messages, including transmitting train-delay reports, train orders, etc. Occupations concerning use of telegraphic typewriters are included in Group 203.

236.252-010 REPRESENTATIVE, PERSONAL SERVICE (tel. & tel.)

    Visits agents, tie line customers, and private wire patrons to demonstrate to employees use and operation of telegraph equipment and facilities: Demonstrates use of telegraph equipment and operating procedures. Explains rates and company services. Consults with customers concerning communication needs and suggests methods of eliminating operational difficulties. Suggests modifications of customer's private wire switching equipment. Prepares written reports of services rendered to customers, including descriptions of difficulties encountered. Aids in development and preparation of operating procedures.
GOE: 05.02.06 STRENGTH: L GED: R5 M3 L5 SVP: 6 DLU: 77

236.562-010 TELEGRAPHER (r.r. trans.) alternate titles: telephoner; teletype-telegrapher

    Operates telegraph key, Teletype machine, or talks over telephone to transmit and receive train orders and messages: Records time and date messages were received or transmitted. Operates Teletype machine to transmit messages and train orders. Reads messages received and marks for distribution. Informs TRAIN DISPATCHER (r.r. trans.) by telephone of departure of outbound trains from yard or terminal. Replaces rolls of Teletype paper in machine as required.
GOE: 07.04.05 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 77

236.562-014 TELEGRAPHER AGENT (r.r. trans.) alternate titles: station telegrapher

    Transmits and receives messages, train orders, and car reports in Morse code, using manual or semiautomatic key: In small railroad station performs duties, such as selling tickets and forwarding and receiving baggage and freight [BAGGAGE-AND-MAIL AGENT (r.r. trans.); STATION AGENT (r.r. trans.) I]. May move controls to change block signals and semaphores.
GOE: 07.04.05 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 77

237 INFORMATION AND RECEPTION CLERKS

    This group includes occupations primarily concerned with giving information to employers, customers, visitors, or the general public, inquiring in person, or by telephone, regarding such matters as activities of establishment, location of offices within firm, stock quotations, and credit status. It also includes scheduling appointments and keeping records of callers and nature of inquiries. Occupations primarily concerned with interviewing persons to elicit and record information on registrations or other records are found in Group 205.

237.137-010 SUPERVISOR, TELEPHONE INFORMATION (motor trans.)

    Supervises and coordinates activities of workers engaged in giving bus service information, by telephone, to callers for motor transportation company: Confers with management and examines past activity records to project staffing, budget, and equipment requirements, performing duties as described under SUPERVISOR (clerical) Master Title. Issues oral and written instructions on schedule changes and rates to keep workers informed and maintain accuracy of information given to public. Monitors telephone conversations between workers and callers to evaluate technical accuracy. Reads telephone operator's meter to determine volume of calls handled and hourly total of lost calls to compile record for planning purposes. Conducts classroom and on-the-job training to maintain and improve service standards. Submits reports, as required, to provide information for accounting department.
GOE: 07.04.04 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77

237.137-014 SUPERVISOR, TRAVEL-INFORMATION CENTER (government ser.)

    Supervises and coordinates activities of workers engaged in greeting and welcoming motorists at State Highway Information Center: Provides information, such as directions, road conditions, and vehicular travel regulations. Provides maps, brochures, and pamphlets to assist motorist in locating points of interest or in reaching destination. Performs duties as described under SUPERVISOR (clerical) Master Title. May direct tourists to rest areas, camps, resorts, historical points, or other tourist attractions.
GOE: 07.04.04 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

237.267-010 INFORMATION CLERK, AUTOMOBILE CLUB (nonprofit org.)

    Provides telephone inquirers with information concerning activities and programs of automobile club: Provides information on matters, such as traffic engineering and motor-vehicle safety, applicable motor vehicle laws, licensing regulations, automobile insurance and financing, and legal actions. Receives and records complaints on road conditions. Participates in traffic surveys. May specialize in assisting members file insurance claims for motor vehicle property damage and be designated Claims And Insurance Information Clerk, Automobile Club (nonprofit org.).
GOE: 07.04.04 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 77

237.367-010 APPOINTMENT CLERK (clerical) alternate titles: reception clerk

    Schedules appointments with employer or other employees for clients or customers by mail, phone, or in person, and records time and date of appointment in appointment book. Indicates in appointment book when appointments have been filled or cancelled. May telephone or write clients to remind them of appointments. May receive payments for services, and record them in ledger. May receive callers [RECEPTIONIST (clerical)]. May operate switchboard [TELEPHONE OPERATOR (clerical)].
GOE: 07.04.04 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

237.367-014 CALL-OUT OPERATOR (business ser.; retail trade)

    Compiles credit information, such as status of credit accounts, personal references, and bank accounts to fulfill subscribers' requests, using telephone. Copies information onto form to update information for credit record on file, or for computer input. Telephones subscriber to relay requested information or submits data obtained for typewritten report to subscriber.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 2 DLU: 77

237.367-018 INFORMATION CLERK (motor trans.; r.r. trans.; water trans.) alternate titles: travel clerk

    Provides travel information for bus or train patrons: Answers inquiries regarding departures, arrivals, stops, and destinations of scheduled buses or trains. Describes routes, services, and accommodations available. Furnishes patrons with timetables and travel literature. Computes and quotes rates for interline trips, group tours, and special discounts for children and military personnel, using rate tables.
GOE: 07.04.04 STRENGTH: L GED: R4 M2 L3 SVP: 2 DLU: 77

237.367-022 INFORMATION CLERK (clerical)

    Answers inquiries from persons entering establishment: Provides information regarding activities conducted at establishment, and location of departments, offices, and employees within organization. Informs customer of location of store merchandise in retail establishment. Provides information concerning services, such as laundry and valet services, in hotel. Receives and answers requests for information from company officials and employees. May call employees or officials to information desk to answer inquiries. May keep record of questions asked.
GOE: 07.04.04 STRENGTH: S GED: R4 M2 L3 SVP: 4 DLU: 86

237.367-026 LAND-LEASING EXAMINER (government ser.) alternate titles: land-lease-information clerk

    Furnishes information to public concerning status of state-owned lands for lease, and assists applicants to file documents required to lease land: Answers public inquiries concerning types of land leases available. Furnishes current information concerning land classification, withdrawals from market, or mineral reservations. Assists applicant in completing required documents. Examines applications, transfers, and supporting documents for conformance with agency specifications. Processes documents, collects fees, and maintains history ledgers of state-owned land.
GOE: 07.04.04 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77

237.367-030 MANAGER, TRAFFIC II (motor trans.)

    Quotes freight rates and gives information on truck arrivals to trucking-transportation firm's customers. May investigate and settle claims against firm for damaged, short, or overcharged freight shipments [CUSTOMER-COMPLAINT CLERK (clerical)].
GOE: 07.04.04 STRENGTH: S GED: R3 M2 L2 SVP: 6 DLU: 77

237.367-034 PAY-STATION ATTENDANT (tel. & tel.)

    Obtains telephone numbers at pay stations for persons with visual impairment, persons unfamiliar with local telephone exchanges, or others unable to secure satisfactory telephone service. Usually stationed at hotels, military bases, or similar places frequented by strangers. Contacts international operator or direct-dials to place international telephone calls, and collects toll from caller. Periodically verifies operating condition of telephones within facility and advises supervisor of location of malfunctioning equipment.
GOE: 09.04.02 STRENGTH: L GED: R3 M2 L3 SVP: 5 DLU: 77

237.367-038 RECEPTIONIST (clerical) alternate titles: reception clerk

    Receives callers at establishment, determines nature of business, and directs callers to destination: Obtains caller's name and arranges for appointment with person called upon. Directs caller to destination and records name, time of call, nature of business, and person called upon. May operate PBX telephone console to receive incoming messages. May type memos, correspondence, reports, and other documents. May work in office of medical practitioner or in other health care facility and be designated Outpatient Receptionist (medical ser.) or Receptionist, Doctor's Office (medical ser.). May issue visitor's pass when required. May make future appointments and answer inquiries [INFORMATION CLERK (clerical) 237.367-022]. May perform variety of clerical duties [ADMINISTRATIVE CLERK (clerical) 219.362-010] and other duties pertinent to type of establishment. May collect and distribute mail and messages.
GOE: 07.04.04 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 88

237.367-042 REFERRAL-AND-INFORMATION AIDE (government ser.)

    Receives callers and responds to complaints in person or by telephone for government agency: Questions callers to ascertain nature of complaints against government agency; records complaint on standard form; and routes form to appropriate department or office for action. Contacts department or office to which complaint was referred to determine disposition. Contacts complainant to verify data and follow-up on results of referral. Compiles complaint records, by category, department office, and disposition. Notifies supervisor of patterns of poor provision of service. Maintains up-to-date reference materials and files.
GOE: 07.04.02 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

237.367-046 TELEPHONE QUOTATION CLERK (financial) alternate titles: information clerk, brokerage; quote clerk; telephone-information clerk

    Answers telephone calls from customers requesting current stock quotations and provides information posted on electronic quote board. Relays calls to REGISTERED REPRESENTATIVE (financial) 250.257-018 as requested by customer. May call customers to inform them of stock quotations.
GOE: 07.04.04 STRENGTH: S GED: R3 M2 L3 SVP: 2 DLU: 77

237.367-050 TOURIST-INFORMATION ASSISTANT (government ser.)

    Provides travel information and other services to tourists at State Information Center: Greets tourists, in person or by telephone, and answers questions and gives information on resorts, historical sites, scenic areas, and other tourist attractions. Assists tourists in planning itineraries and advises them of traffic regulations. Sells hunting and fishing licenses and provides information on fishing, hunting, and camping regulations. Composes letters in response to inquiries. Maintains personnel, license-sales, and other records. Contacts motel, hotel, and resort operators by mail or telephone to obtain advertising literature.
GOE: 07.04.04 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77

238 ACCOMMODATION CLERKS AND GATE AND TICKET AGENTS

    This group includes occupations concerned with planning, scheduling, reserving, or otherwise arranging accommodations, such as transportation, lodging, and recreation, for customers, guests, employees, and government and military personnel, when direct personal or telephone contact is involved. Includes ticket agents engaged in assigning and reserving space, selling tickets, and providing travel information to patrons of transportation agency. Also included in this group are gate agents who check tickets and assist passengers at airports. Travel agents engaged in selling and arranging travel and lodging services on a commission basis are found in Group 252.

238.137-010 MANAGER, RESERVATIONS (hotel & rest.)

    Supervises and coordinates activities of workers engaged in taking, recording, and canceling reservations in front office of hotel: Sorts reservations received by mail into current (up to 3 days) and future (over 3 days). Sends futures to reservation center in other hotel of chain. Gives current reservations to clerks for computerization. Receives contracts detailing room allotments for conventions from sales representative and feeds information into terminal. Corresponds with groups and travel agents to answer special requests for rooms and rates. Verifies that daily printouts listing guests' arrivals and individual guest folios are received by Room Clerks (hotel & rest.). Maintains weekly attendance sheet and sends to payroll department. Delegates assistants to train clerks in taking telephone reservations and in operating computer terminals and printers to store and receive reservation data. Reschedules workers to accommodate arrivals of conventions and other groups. Recommends promotion and discharge of workers to MANAGER, FRONT OFFICE (hotel & rest.). Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.01 STRENGTH: L GED: R4 M2 L3 SVP: 5 DLU: 77

238.137-014 SENIOR RESERVATIONS AGENT (air trans.)

    Supervises and coordinates activities of workers engaged in reserving seat space for passengers on scheduled airline flights: Assigns workers to tasks in accordance with abilities and personnel requirements. Observes work procedures, monitors telephone calls, and reviews completed work to ensure adherence to quality and efficiency standards and to rules and regulations. Directs, explains, and demonstrates improved work practices and procedures to attain efficient utilization of personnel. Writes revisions to procedure guides and memoranda describing changes in reservations methods, flight schedules, and rates. Records teletypewriter messages and telephones passenger service personnel to obtain information regarding flight cancellations and schedule changes and to determine disposition of passengers holding reservations on cancelled or rescheduled flights. Posts flight schedule changes and passenger disposition information on bulletin board, and directs staff to telephone passengers to notify of schedule and reservation changes. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.01 STRENGTH: L GED: R4 M3 L3 SVP: 6 DLU: 77

238.137-018 SUPERVISOR, GATE SERVICES (air trans.) alternate titles: senior gate agent

    Supervises and coordinates activities of workers engaged in admitting departing passengers to airplanes and assisting passengers disembark at terminal exit of commercial airline: Reviews flight schedules, passenger manifests, and information obtained from staff to ascertain staffing requirements that will ensure efficient passenger embarking and disembarking; and assigns staff accordingly. Observes workers to ensure that services to passengers are performed courteously and correctly. Directs, explains, and demonstrates improved work practices and procedures to attain efficient utilization of human resources. Evaluates work performance of personnel and prepares recommendations for retention, dismissal, transfer, or promotion. Prepares daily personnel and activity reports. May perform tasks of GATE AGENT (air trans.).
GOE: 09.05.04 STRENGTH: L GED: R4 M2 L4 SVP: 7 DLU: 77

238.137-022 SUPERVISOR, TICKET SALES (air trans.) alternate titles: lead ticket-sales agent; senior passenger agent; senior ticket-sales agent

    Supervises and coordinates activities of personnel engaged in selling tickets for scheduled airline flights in airline ticket office or terminal: Instructs and trains agents. Adjusts disputes between customers and agents. Prepares reports, such as volume of ticket sales and cash received. Maintains records on data, such as weight and location of passengers, cargo, and mail to ensure compliance with load specifications. Suggests travel itineraries for customers. May reserve space for passengers [RESERVATIONS AGENT (air trans.)] and sell tickets for scheduled flights [TICKET AGENT (any industry)]. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.03.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

238.167-010 TRAVEL CLERK (government ser.)

    Plans itinerary and schedules travel accommodations for military and civilian personnel and dependents according to travel orders, using knowledge of routes, types of carriers, and travel regulations: Verifies travel orders to ensure authorization. Studies routes and regulations and considers cost, availability, and convenience of different types of carriers to select most advantageous route and carrier. Notifies personnel of travel dates, baggage limits, and medical and visa requirements, and determines that all clearances have been obtained. Assists personnel in completing travel forms and other business transactions pertaining to travel. May deliver personnel files and travel orders to persons prior to departure. May meet and inform arriving personnel of available facilities and housing, and furnish other information. May arrange for motor transportation for arriving or departing personnel.
GOE: 07.05.01 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77

238.167-014 TRAVEL COUNSELOR, AUTOMOBILE CLUB (nonprofit org.) alternate titles: touring counselor; traveling clerk

    Plans trips for members of automobile club: Confers with member in person or by telephone to answer questions and explain services. Marks suitable roads and possible detours on road map, showing route from point of origin to destination and return. Indicates points of interest, restaurants, hotels or other housing accommodations, and emergency repair services available along route. Reserves hotel, motel, or resort accommodations by telephone, telegraph, or letter. Calculates mileage of marked route and estimates travel expenses. Informs patron of bus, ship, train, and plane connections. Consults hotel directories, road maps, circulars, timetables, and other sources to obtain current information. Provides members with guides, directories, brochures and maps. May plan trips for members in response to mail requests. May plan foreign trips and perform duties, such as arranging for automobile rental, purchase, and shipment, and be designated World-Travel Counselor (nonprofit org.). May review itineraries prepared by other travel counselors for factors such as accuracy, pricing, and date and timetable sequencing and be designated Travel-Ticketing Reviewer (nonprofit org.).
GOE: 07.05.01 STRENGTH: S GED: R4 M4 L3 SVP: 5 DLU: 77

238.362-014 RESERVATION CLERK (clerical) alternate titles: clerk, travel reservations; travel clerk

    Obtains travel and hotel accommodations for guests and employees of industrial concern, issues tickets, types itineraries, and compiles reports of transactions: Obtains confirmation of travel and lodging space and rate information. Issues and validates airline tickets from stock or $T3teleticketer$T1 and obtains rail and bus tickets from carriers. Prepares passenger travel booklet containing tickets, copy of itinerary, written lodging confirmations, pertinent credit cards, and travel suggestions. Keeps current directory of hotels, motels, and timetables, and answers inquiries concerning routes, fares, and accommodations. Reviews routine invoices of transportation charges, and types and submits reports to company and to transportation agencies. Prepares and types claim forms for refunds and adjustments and reports of transactions processed.
GOE: 07.05.01 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 77

238.367-010 GATE AGENT (air trans.)

    Assists passengers and checks flight tickets at entrance gate or station when boarding or disembarking airplane of commercial airline: Examines passenger tickets to ensure that passengers have correct flight or seat, or directs passengers to correct boarding area, using passenger manifest, seating chart, and flight schedules. Verifies names on passenger manifest or separates portions of passenger's ticket and stamps or marks ticket or issues boarding pass to authorize passenger to board airplane. Directs passengers to air-terminal facilities. Opens gate or allows passengers to board airplane. Assists elderly, disabled, or young passengers to board or depart from airplane, such as moving passengers in wheelchairs. May announce flight information, using public-address system. May post flight information on flight board.
GOE: 09.05.04 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77

238.367-014 RESERVATION CLERK (r.r. trans.)

    Receives requests for and assigns space on trains to passengers on railroad passenger trains. Accepts requests for space assignments and examines diagram charts of each car on train to verify available space on specified train. Informs STATION AGENTS (r.r. trans.) I or INFORMATION CLERKS (clerical) of available space. Marks blocks on diagram to indicate that space is reserved. Prepares Teletype requests to other interline carriers to complete passage. Informs STATION AGENTS (r.r. trans.) I and INFORMATION CLERKS (clerical) upon completion of booking arrangements. Informs RESERVATION CLERKS (r.r. trans.) at other cities and towns of space reserved or space remaining available.
GOE: 07.05.01 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

238.367-018 RESERVATIONS AGENT (air trans.) alternate titles: telephone-sales agent

    Makes and confirms reservations for passengers on scheduled airline flights: Arranges reservations and routing for passengers at request of TICKET AGENT (any industry) 238.367-026 or customer, using timetables, airline manuals, reference guides, and tariff book. Types requested flight number on keyboard of on-line computer reservation system and scans screen to determine space availability. Telephones customer or TICKET AGENT (any industry) to advise of changes in flight plan or to cancel or confirm reservation. May maintain advance or current inventory of available passenger space on flights. May advise load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights.
GOE: 07.04.03 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 82

238.367-022 SPACE SCHEDULER (clerical) alternate titles: conference service coordinator

    Compiles lists of individuals or groups requesting space for activities in business establishment or institution and schedules needed facilities: Receives requests from company officials, staff, students, and community groups requiring space for activities. Consults charts and records to determine space availability for dates and times requested. Determines suitability of space for requested activities, such as sales meetings, lectures, film screenings, musical programs, and laboratory work, and assigns conference rooms, lecture halls, and other facilities. Notifies program participants of location assigned. Maintains schedules and records of available space, space used, and cancellations. May requisition needed equipment, such as audiovisual aids, music stands, and additional seats. May arrange for cleaning of rooms after use.
GOE: 07.05.01 STRENGTH: S GED: R4 M2 L3 SVP: 4 DLU: 77

238.367-026 TICKET AGENT (any industry) alternate titles: passenger agent; passenger-booking clerk; reservation clerk; ticket clerk; ticket seller

    Sells tickets for transportation agencies, such as airlines, bus companies (other than city buses), railroads (other than street railways), and steamship lines: Plans route and computes ticket cost, using schedules, rate books, and computer terminals. Ensures that cabins, seats, or space is available. Answers inquiries regarding airplane, train, bus, or boat schedules and accommodations. May check baggage and direct passenger to designated concourse, pier, or track for loading. May make public address announcements of arrivals and departures. May sell travel insurance.
GOE: 07.03.01 STRENGTH: L GED: R4 M3 L3 SVP: 5 DLU: 80

238.367-030 TRAVEL CLERK (hotel & rest.) alternate titles: transportation clerk

    Provides travel information and arranges accommodations for tourists: Answers inquiries, offers suggestions, and provides descriptive literature pertaining to trips, excursions, sports events, concerts, and plays. Discusses routes, time schedules, rates, and types of accommodations with patrons to determine preferences and makes reservations. Verifies arrival and departure times, traces routes on maps, and arranges for baggage handling and other services requested by guests. May deliver tickets. May arrange for visas and other documents required by foreign travelers. May contact individuals and groups to inform them of package tours.
GOE: 07.04.04 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

238.367-034 SCHEDULER (museums) alternate titles: education department registrar; museum service scheduler

    Makes reservations and accepts payment for group tours, classes, field trips, and other educational activities offered by museum, zoo, or similar establishment: Provides information regarding tours for school, civic, or other groups, suggests tours on institution calendar, and contacts group leaders prior to scheduled dates to confirm reservations. Provides information regarding classes, workshops, field trips, and other educational programs designed for such special groups as school or college students, teachers, or handicapped persons. Registers groups and individuals for participation in programs, enters registration information in department records, and contacts participants prior to program dates to confirm registration and provide preparatory information. Prepares lists of groups scheduled for tours and persons registered for other activities for use of DIRECTOR, EDUCATION (museums) 099.117-030 or other personnel. Collects and records receipts of fees for tours, classes, and other activities. Maintains records of participating groups, fees received, and other data related to educational programs for use in preparation of department reports. May take reservations and sell advance tickets to exhibits, concerts, and other events sponsored by institution, prepare periodic summaries of department activities for review by administrative personnel, or arrange for various support services to facilitate presentation of special activities.
GOE: 07.05.01 STRENGTH: S GED: R3 M3 L3 SVP: 3 DLU: 86

238.367-038 HOTEL CLERK (hotel & rest.) alternate titles: motel clerk; motor-lodge clerk

    Performs any combination of following duties for guests of hotel or motel: Greets, registers, and assigns rooms to guests. Issues room key and escort instructions to BELLHOP (hotel & rest.) 324.677-010. Date stamps, sorts, and racks incoming mail and messages. Transmits and receives messages, using telephone or telephone switchboard. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Keeps records of room availability and guests' accounts, manually or using computer. Computes bill, collects payment, and makes change for guests [CASHIER (clerical) I 211.362-010]. Makes and confirms reservations. May post charges, such as room, food, liquor, or telephone, to ledger, manually or using computer [BOOKKEEPER (clerical) 210.382-014]. May make restaurant, transportation, or entertainment reservation, and arrange for tours. May deposit guests' valuables in hotel safe or safe-deposit box. May order complimentary flowers or champagne for guests. May rent dock space at marina-hotel. May work on one floor and be designated Floor Clerk (hotel & rest.). May be known as Key Clerk (hotel & rest.); Reservation Clerk (hotel & rest.); Room Clerk (hotel & rest.) or according to specific area in which employed as Front Desk Clerk (hotel & rest.).
GOE: 07.04.03 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 81

239 INFORMATION AND MESSAGE DISTRIBUTION OCCUPATIONS, N.E.C.

    This group includes occupations, not elsewhere classified, concerned with distribution of information and messages by direct personal or telephone contact.

239.132-010 SUPERVISOR, TELEPHONE CLERKS (tel. & tel.) alternate titles: telephone supervisor

    Supervises and coordinates activities of TELEPHONE CLERKS, TELEGRAPH OFFICE (tel. & tel.) engaged in relaying telegraph and radio messages by telephone, performing duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.04.06 STRENGTH: L GED: R4 M2 L4 SVP: 5 DLU: 77

239.137-010 COMMERCIAL-INSTRUCTOR SUPERVISOR (tel. & tel.; utilities; waterworks)

    Supervises and coordinates activities of CUSTOMER-SERVICE-REPRESENTATIVE INSTRUCTORS (tel. & tel.; utilities; waterworks): Confers with department managers to determine training needs. Determines training requirements and assists instructors in securing required training aids and scheduling classroom space. Assigns instructors to teach subjects, such as principles of supervision, customer interviewing techniques, account collection, and processing of service and repair orders. Monitors (audits) classes to determine effectiveness of instruction and suggests methods designed to improve training program. Performs duties as described under SUPERVISOR (clerical) Master Title. Maintains records and compiles reports of training activities as required.
GOE: 11.07.03 STRENGTH: S GED: R4 M3 L4 SVP: 8 DLU: 77

239.137-014 CUSTOMER SERVICE REPRESENTATIVE SUPERVISOR (radio-tv broad.; tel. & tel.; utilities; waterworks)

    Supervises and coordinates activities of CUSTOMER SERVICE REPRESENTATIVES (radio-tv broad.; tel. & tel.; utilities; waterworks) 239.362-014 engaged in handling service orders and telephone complaints of customers: Monitors service calls [SERVICE OBSERVER (tel. & tel.) 239.367-026] to observe employee's demeanor, technical accuracy, and conformity to company policies. Recommends corrective services to adjust customer complaints. Answers questions about service. Keys information into computer to compile work volume statistics for accounting purposes and to keep records of customer service requests and complaints. Checks accounting ledger and order postings for errors. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.04.01 STRENGTH: S GED: R4 M2 L3 SVP: 6 DLU: 88

239.137-018 ROUTE SUPERVISOR (tel. & tel.)

    Supervises and coordinates activities of workers engaged in routing telegraph messages, such as CLERKS, ROUTE (tel. & tel.) and ROUTE AIDES (tel. & tel.), performing duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.04 STRENGTH: L GED: R4 M2 L3 SVP: 6 DLU: 77

239.137-022 SERVICE OBSERVER, CHIEF (tel. & tel.) alternate titles: monitor chief

    Supervises and coordinates activities of group of SERVICE OBSERVERS (tel. & tel.) in telegraph office. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.04.05 STRENGTH: L GED: R4 M2 L4 SVP: 7 DLU: 77

239.137-026 SUPERVISOR, PUBLIC MESSAGE SERVICE (tel. & tel.) alternate titles: traffic controller, cable

    Supervises and coordinates activities of workers involved in local distribution and transmission of international message traffic: Directs and controls movement of traffic. Examines messages before transmission for proper routing and censorship marks and determines that no international regulations have been violated. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.04 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77

239.167-010 COMMUNICATIONS COORDINATOR (medical ser.)

    Coordinates telephone communications services in hospital: Confers with administrative personnel to determine hospital requirements for communications equipment, such as switchboards, public-address paging systems, and extension telephones. Determines equipment to be installed, based on anticipated volume of calls, and knowledge of available equipment. Writes instruction and procedure manuals for switchboard operation and training, applying knowledge of hospital procedures, departmental functions, and equipment. Determines methods of improving telephone service from discussions with supervisory personnel, observation of switchboard operations, and analysis of service complaints. Arranges with telephone company personnel for special training of workers, as necessary. May estimate telephone services costs for use in preparing hospital budget. May prepare records and reports for management, concerning telephone services.
GOE: 05.03.05 STRENGTH: S GED: R4 M3 L3 SVP: 7 DLU: 77

239.167-014 DISPATCHER (tel. & tel.) alternate titles: cable dispatcher

    Establishes and reroutes telegraph and submarine cable circuits to ensure flow of messages: Orders irregular routing of telegrams to prevent congestion or wire shortage. Receives reports of delays in transmission of messages, and issues orders to facilitate transmission. Directs flow of messages during emergencies, such as storms, floods, and fires.
GOE: 07.04.05 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77

239.227-010 CUSTOMER-SERVICE-REPRESENTATIVE INSTRUCTOR (tel. & tel.; utilities; waterworks)

    Conducts classroom and on-the-job training for CUSTOMER-SERVICE REPRESENTATIVES (tel. & tel.; utilities; waterworks): Instructs employees on company policies, systems, and routines for handling customer service requests, following prescribed training program. Explains service forms and company procedures, using training aids, such as tape recorder, motion picture films, and slides. Listens to or takes recordings of trainees handling customer service calls to detect errors. Discusses errors and problems to improve techniques in handling calls.
GOE: 07.04.02 STRENGTH: S GED: R4 M2 L3 SVP: 6 DLU: 77

239.267-010 PLACER (insurance)

    Advises clients of broker (independent agent) in selecting casualty, life, or property insurance: Discusses advantages and disadvantages of various policies to help client make choice. Selects company that offers type of coverage requested by client to underwrite policy. Contacts underwriter and submits forms to obtain binder coverage. Contacts company to determine if policy was issued or rejected.
GOE: 08.01.02 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 77

239.362-010 TELEPHONE CLERK, TELEGRAPH OFFICE (tel. & tel.) alternate titles: clerk-operator

    Relays telegraph and radio messages by telephone: Calls addressee, using telephone directories and card indexes to locate telephone number. Reads message and spells misunderstood words, using phonetic alphabet. Solicits reply to promote sale of services. Records message to be sent, using pen, pencil, or typewriter. Suggests rewording, if necessary, for clarity and conciseness. Quotes rates, explains classifications, and reads sample messages to aid customer in preparing message. Counts message units, reads rates in rate book, and records rate on customer bill. May operate telephone switchboard equipment.
GOE: 07.04.05 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

239.362-014 CUSTOMER SERVICE REPRESENTATIVE (radio-tv broad.; tel. & tel.; utilities; waterworks) alternate titles: adjustment clerk; application clerk; order clerk; outside contact clerk; service representative

    Interviews applicants and records interview information into computer for water, gas, electric, telephone, or cable television system service: Talks with customers by phone or in person and receives orders for installation, turn-on, discontinuance, or change in service. Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders, using computer. May solicit sale of new or additional services. May adjust complaints concerning billing or service rendered, referring complaints of service failures, such as low voltage or low pressure, to designated departments for investigation. May visit customers at their place of residence to investigate conditions preventing completion of service-connection orders and to obtain contract and deposit when service is being used without contract. May discuss cable television equipment operation with customer over telephone to explain equipment usage and to troubleshoot equipment problems.
GOE: 07.04.01 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 88

239.367-014 DISPATCHER, MAINTENANCE SERVICE (clerical) alternate titles: dispatcher; maintenance clerk

    Receives telephone and written orders from plant departments for maintenance service, such as repair work, machine adjustments, and renewals or installation of other plant property, and relays requests to appropriate maintenance division. Keeps record of requests and services rendered. Requisitions supplies for maintenance and clerical workers.
GOE: 07.04.05 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

239.367-018 MAIL-DISTRIBUTION-SCHEME EXAMINER (government ser.) alternate titles: scheme examiner

    Devises and conducts tests that indicate knowledge of postal clerks concerning city, state, and regional addresses and tests skill in placing mail into designated boxes. Conducts and scores tests and forwards results to personnel department. Instructs postal clerks on distribution scheme requirements. Reviews and revises distribution schemes.
GOE: 07.01.07 STRENGTH: S GED: R4 M2 L4 SVP: 5 DLU: 77

239.367-022 RECEIVER-DISPATCHER (nonprofit org.) alternate titles: service aide

    Receives and records requests for emergency road service from automobile club members, and dispatches tow truck or service truck to stranded vehicle: Answers telephone and obtains and records on road service card such information as name of club member, location of disabled vehicle, and nature of vehicle malfunction. Routes card to dispatch station, or relays information to service station or tow truck in motorist's vicinity, using telephone or two-way radio. May locate site of stranded vehicle, using maps. May maintain file of road service cards.
GOE: 07.04.05 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77

239.367-026 SERVICE OBSERVER (tel. & tel.) alternate titles: monitor; observer

    Monitors telephone conversations or telegraph messages between operators, business office employees, and subscribers to observe employees' demeanor, technical accuracy, and conformity to company policies. Plugs headphones into switchboard, listens to conversations, and records errors. Submits lists of errors to supervisors for remedial action.
GOE: 07.04.05 STRENGTH: L GED: R4 M2 L4 SVP: 4 DLU: 77

239.367-030 DISPATCHER, STREET DEPARTMENT (government ser.)

    Receives and records public requests for street maintenance services, and relays work orders to maintenance crews, using telephone and two-way radio: Receives telephone requests from public for services, such as street repair, repair of traffic signals, erection of traffic barricades, and snow removal. Relays work orders, messages, and information to or from work crews, supervisors, and field inspectors. Answers routine questions from public and directs requests for other information to designated personnel. Maintains daily log of work orders, messages, or reports received and relayed.
GOE: 07.04.05 STRENGTH: S GED: R3 M1 L2 SVP: 3 DLU: 86

239.367-034 UTILITY CLERK (utilities)

    Responds to telephone requests for information concerning location of underground utility distribution lines: Informs construction contractors and others excavating near company installations of buried line locations to prevent safety hazards and damage to company equipment, utilizing plat and distribution line maps. Updates maps to indicate extensions and revisions of utility distribution lines within specified jurisdiction. May relay telephone reports of gas emergencies to specified personnel [GAS-DISTRIBUTION-AND-EMERGENCY CLERK (utilities) 249.367-042] or radio customer service requests to mobile service crews, using two-way radio. May issue tools and parts used by company work crews [STOCK CLERK (clerical) 222.387-058].
GOE: 07.04.05 STRENGTH: L GED: R4 M3 L3 SVP: 5 DLU: 86

239.382-010 WIRE-PHOTO OPERATOR, NEWS (print. & pub.) alternate titles: telephoto operator

    Operates news wirephoto machine to transmit syndicated news photographs over telecommunication wires to newspapers and magazines: Inserts developed photographic print in camera chamber equipped with electric eye which scans and transmits photographs over transcontinental telephone or telegraph wires. Adjusts controls to coordinate machine processes involving detecting, screening, and converting photographic highlights and shadows into sound signals for wire transmission. May operate machine to receive news photographs. May develop film and print positives.
GOE: 05.10.05 STRENGTH: S GED: R4 M2 L3 SVP: 5 DLU: 77

239.567-010 OFFICE HELPER (clerical)

    Performs any combination of following duties in business office of commercial or industrial establishment: Furnishes workers with clerical supplies. Opens, sorts, and distributes incoming mail, and collects, seals, and stamps outgoing mail. Delivers oral or written messages. Collects and distributes paperwork, such as records or timecards, from one department to another. Marks, tabulates, and files articles and records. May use office equipment, such as envelope-sealing machine, letter opener, record shaver, stamping machine, and transcribing machine. May deliver items to other business establishments [DELIVERER, OUTSIDE (clerical) 230.663-010]. May specialize in delivering mail, messages, documents, and packages between departments of establishment and be designated Messenger, Office (clerical). May deliver stock certificates and bonds within and between stock brokerage offices and be designated Runner (financial).
GOE: 07.07.03 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 81

239.677-010 MESSENGER, COPY (print. & pub.) alternate titles: proof runner

    Delivers and illustration material to and from advertisers and other outside agencies and within office. May read competitors' publications, clip items or stories not printed in own publication, and submit clippings to editor.
GOE: 07.07.02 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

239.687-010 ROUTE AIDE (tel. & tel.)

    Delivers messages to and from conveyor belts, terminals, tube locations, and other transmitting points within telegraph office. May microfilm copies of telegrams, using automatic microfilming equipment. May search for and retrieve messages stuck in equipment between transmitting points.
GOE: 07.07.02 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

239.687-014 TUBE OPERATOR (clerical) alternate titles: pneumatic-tube operator; tube clerk; tube dispatcher; tube-station attendant

    Receives and routes messages through pneumatic-tube system: Opens incoming pneumatic-tube carriers containing items, such as mail correspondence, bills, and receipts. Reads and sorts items according to department. Inserts items into carriers, and carriers into tube system, and routes to specified locations.
GOE: 07.07.02 STRENGTH: S GED: R2 M1 L2 SVP: 2 DLU: 77

24 MISCELLANEOUS CLERICAL OCCUPATIONS

    This division includes miscellaneous occupations concerned with clerical work.

241 INVESTIGATORS, ADJUSTERS, AND RELATED OCCUPATIONS

    This group includes occupations concerned with investigating and making determinations pertaining to such matters as the eligibility or qualifications of applicants for insurance, credit, or employment; adjustment of insurance claims; and resolution of customer complaints. This group also includes occupations concerned with activities, such as locating persons and arranging for payment of debts and repossessing merchandise. Occupations concerned with interviewing persons and taking applications, registrations, or public opinion surveys without making determinations regarding information elicited are found in Group 205.

241.137-010 SUPERVISOR, CREDIT AND LOAN COLLECTIONS (clerical)

    Supervises and coordinates activities of workers engaged in collecting overdue payments for charge accounts, credit card accounts, or loans from customers of banks, loan companies, department stores, oil companies, or other credit-card-issuing companies: Reviews delinquent account records to determine which customers must be contacted for collection of overdue accounts. Organizes collection work load according to degree and amount of delinquency and assigns accounts to workers for collection. Writes letters or approves form letters for use in collection attempts. Recommends telephone techniques used by COLLECTOR (clerical) 241.367-010. Verifies accuracy of accounts, using calculator and computer. Authorizes or refers accounts to manager for repossession and legal actions against debtors. May assist subordinates with collection activities in difficult cases. May supervise and coordinate activities of clerical workers in related activities. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.04.02 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 89

241.137-014 SUPERVISOR, CUSTOMER-COMPLAINT SERVICE (clerical)

    Supervises and coordinates activities of workers engaged in resolving customer problems and complaints concerning matters, such as merchandise, service, and billing: Reviews customer-complaint correspondence, notes any suggestions, and assigns complaint to CUSTOMER-COMPLAINT CLERK (clerical) 241.367-014 for action. Advises subordinates on handling difficult customer complaints, or may handle complaint personally. Confers with other supervisory or managerial personnel to recommend changes in order to avoid recurring customer complaints. May explain to customer by telephone or letter action taken on complaint. May follow up with customer to see that complaint was satisfactorily resolved. May be designated according to type of problem as Supervisor, Lost and Found (air trans.; motor trans.). Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.04.02 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 88

241.137-018 SUPERVISOR, CLAIMS (insurance) alternate titles: claims administrator

    Supervises and coordinates activities of workers engaged in examining insurance claims for payment in claims division of insurance company: Analyzes and approves insurance and matured endowment claims. Conducts personal interviews with policy owners and beneficiaries to explain procedure for filing claims. Submits statement of claim liabilities to actuarial department for review. Informs departmental supervisors on claims status. Evaluates job performance of subordinates. Performs duties described under SUPERVISOR (clerical) Master Title.
GOE: 11.12.01 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 86

241.217-010 CLAIM ADJUSTER (business ser.; insurance) alternate titles: insurance adjustor; insurance-claim representative; insurance investigator

    Investigates claims against insurance or other companies for personal, casualty, or property loss or damages and attempts to effect out-of-court settlement with claimant: Examines claim form and other records to determine insurance coverage. Interviews, telephones, or corresponds with claimant and witnesses; consults police and hospital records; and inspects property damage to determine extent of company's liability, varying method of investigation according to type of insurance. Prepares report of findings and negotiates settlement with claimant. Recommends litigation by legal department when settlement cannot be negotiated. May attend litigation hearings. May be designated according to type of claim adjusted as Automobile-Insurance-Claim Adjuster (business ser.; insurance); Casualty-Insurance-Claim Adjuster (clerical); Fidelity-And-Surety-Bonds-Claim Adjuster (business ser.; insurance); Fire-Insurance-Claim Adjuster (business ser.; insurance); Marine-Insurance-Claim Adjuster (business ser.; insurance); Property-Loss-Insurance-Claim Adjuster (clerical).
GOE: 11.12.01 STRENGTH: L GED: R5 M3 L5 SVP: 6 DLU: 77

241.267-010 AGENT-CONTRACT CLERK (insurance) alternate titles: contract administrator

    Evaluates character and ability of prospective agents, and approves their contracts to sell insurance for company: Reviews prospect's application for employment, inspection report, and recommendations to evaluate applicant's character and qualifications. Approves contract if applicant meets company requirements. Corresponds with agency to explain rejection of prospect. Sends application and fee for license to licensing agency. Notifies licensing agency of agent's contract termination. May prepare bulletins to inform insurance agency personnel of revisions in company practices and procedures.
GOE: 07.01.05 STRENGTH: S GED: R5 M1 L4 SVP: 5 DLU: 77

241.267-014 APPRAISER, AUTOMOBILE DAMAGE (business ser.; insurance) alternate titles: automobile-damage appraiser; estimator, automobile damage

    Appraises automobile or other vehicle damage to determine cost of repair for insurance claim settlement and attempts to secure agreement with automobile repair shop on cost of repair: Examines damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage. Estimates cost of labor and parts to repair or replace each item of damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair. Determines salvage value on total-loss vehicle. Evaluates practicality of repair as opposed to payment of market value of vehicle before accident. Prepares insurance forms to indicate repair-cost estimates and recommendations. Reviews repair-cost estimates with automobile-repair shop to secure agreement on cost of repairs. Occasionally arranges to have damage appraised by another appraiser to resolve disagreement with repair shop on repair cost.
GOE: 11.12.01 STRENGTH: L GED: R4 M2 L4 SVP: 7 DLU: 77

241.267-018 CLAIM EXAMINER (business ser.; insurance) alternate titles: insurance-claim approver; insurance-claim auditor

    Analyzes insurance claims to determine extent of insurance carrier's liability and settles claims with claimants in accordance with policy provisions: Compares data on claim application, death certificate, or physician's statement with policy file and other company records to ascertain completeness and validity of claim. Corresponds with agents and claimants or interviews them in person to correct errors or omissions on claim forms, and to investigate questionable entries. Pays claimant amount due. Refers most questionable claims to INVESTIGATOR (clerical) or to CLAIM ADJUSTER (business ser.; insurance) for investigation and settlement. May investigate claims in field. May be designated according to type of claim handled as Accident-And-Health-Insurance-Claim Examiner (insurance); Automobile-Insurance-Claim Examiner (business ser.; insurance); Death-Claim Examiner (insurance); Disability-Insurance-Claim Examiner (insurance); Fire-Insurance-Claim Examiner (business ser.; insurance); Marine-Insurance-Claim Examiner (business ser.; insurance).
GOE: 11.12.01 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77

241.267-022 CREDIT ANALYST (clerical)

    Analyzes paying habits of customers who are delinquent in payment of bills and recommends action: Reviews files to select delinquent accounts for collection efforts. Evaluates customer records and recommends that account be closed, credit limit reduced or extended, or collection attempted, based on earnings and savings data, payment history, and purchase activity of customer. Confers with representatives of credit associations and other businesses to exchange information concerning credit ratings and forwarding addresses. Interviews customers in person or by telephone to investigate complaints, verify accuracy of charges, or to correct errors in accounts [BILL ADJUSTER (clerical)].
GOE: 07.01.04 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77

241.267-026 DEPOSIT CLERK (utilities)

    Interviews commercial or industrial applicants for gas or electric-power service to determine amount of cash deposit required as guaranty against loss and to approve refund or waiver of deposits: Studies service rates to estimate applicants' service bill, considering such factors as type of business, previous bills at same address, and estimates of load from reports by contractors or information obtained regarding motor sizes, capacities and hours of operation. Investigates credit standing [CREDIT CLERK (clerical)] and approves or disapproves requests. Investigates credit standing of persons given as guarantors. Approves refunds on checks made out in excess of payment and requests for allowance of discounts on bills. Receives cash deposits and issue receipts.
GOE: 07.01.04 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77

241.267-030 INVESTIGATOR (clerical)

    Investigates persons or business establishments applying for credit, employment, insurance, loans, or settlement of claims: Contacts former employers, neighbors, trade associations, and others by telephone or in person, to verify employment record and to obtain health history and history of moral and social behavior. Examines city directories and public records to verify residence history, convictions and arrests, property ownership, bankruptcies, liens, and unpaid taxes of applicant. Obtains credit rating from banks and credit services. Analyzes information gathered by investigation and prepares reports of findings and recommendations, using typewriter or computer. May interview applicant on telephone or in person to obtain other financial and personal data to complete report. May be designated according to type of investigation as Credit Reporter (business ser.); Insurance Application Investigator (insurance).
GOE: 11.06.03 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 81

241.267-034 INVESTIGATOR, UTILITY-BILL COMPLAINTS (utilities) alternate titles: customer-service representative

    Investigates customers' bill complaints for gas and electric-power service: Examines weather reports for weather conditions during billing period that might have contributed to increased use of service. Examines meter reading schedules to determine if early readings increased billing period. Reviews meter books, microfilm, computer printouts, and machine accounting records for errors causing high bill. Orders tests to detect meter malfunctions. Confers with customer in person, by telephone, or dictates correspondence to explain reasons for high bill. Prepares forms required for correction of meter reading or billing errors.
GOE: 07.05.02 STRENGTH: L GED: R4 M4 L4 SVP: 6 DLU: 77

241.357-010 COLLECTION CLERK (clerical) alternate titles: delinquent-account clerk; past-due-accounts clerk

    Notifies or locates customers with delinquent accounts and attempts to secure payment, using postal services, telephone, or personal visit: Mails form letters to customers to encourage payment of delinquent accounts. Confers with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. Notifies credit department if customer fails to respond. Contacts delinquent account customers in person [COLLECTOR (clerical) 241.367-010]. Records information about financial status of customer and status of collection efforts. May order repossession or service disconnection, or turn over account to attorney. May sort and file correspondence. May receive payments and post amount paid to customer account. May grant extensions of credit. May use automated telephone dialing system to contact customers and computer to record customer account information. May void sales tickets for unclaimed c.o.d. and lay-away merchandise. May trace customer to new address by inquiring at post office or by questioning neighbors [SKIP TRACER (clerical) 241.367-026]. May attempt to repossess merchandise, such as automobile, furniture, and appliances when customer fails to make payment [REPOSSESSOR (clerical) 241.367-022]. May be designated according to type of establishment as Bank-Credit-Card-Collection Clerk (financial); Department-Store-Collection Clerk (retail trade); Hospital Collection Clerk (medical ser.); Utility-Bill-Collection Clerk (clerical).
GOE: 07.04.02 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 88

241.362-010 CLAIMS CLERK I (insurance)

    Reviews insurance-claim forms for completeness; secures and adds missing data; and transmits claims for payment or further investigation: Reviews insurance-claim forms and related documents for completeness; calls or writes insured or other involved persons for missing information; and posts or attaches information to claim file. Reviews insurance policy to determine coverage. Calculates amount of claim, using desk calculator. Transmits routine claims for payment or advises claims supervisor if further investigation is indicated.
GOE: 07.05.02 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 77

241.367-010 COLLECTOR (clerical) alternate titles: bill collector; collection agent; outside collector

    Locates customers to collect installments or overdue accounts, damage claims, or nonpayable checks: Visits or phones customer and attempts to persuade customer to pay amount due or arranges for payment at later date. Questions neighbors and postal workers at post office to determine new address of customers. May have service discontinued or merchandise repossessed. Keeps record of collections and status of accounts. May deliver bills. May sell insurance or other service. May be designated according to type of collection as Claims Collector (clerical); Insurance Collector (insurance); Utility-Bill Collector (clerical).
GOE: 07.03.01 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 81

241.367-014 CUSTOMER-COMPLAINT CLERK (clerical) alternate titles: adjustment clerk; consumer-relations-complaint clerk

    Investigates customer complaints about merchandise, service, billing, or credit rating: Examines records, such as bills, computer printouts, microfilm, meter readings, bills of lading, and related documents and correspondence, and converses or corresponds with customer and other company personnel, such as billing, credit, sales, service, or shipping, to obtain facts regarding customer complaint. Examines pertinent information to determine accuracy of customer complaint and to determine responsibility for errors. Notifies customer and designated personnel of findings, adjustments, and recommendations, such as exchange of merchandise, refund of money, credit of customer's account, or adjustment of customer's bill. May recommend to management improvements in product, packaging, shipping methods, service, or billing methods and procedures to prevent future complaints of similar nature. May examine merchandise to determine accuracy of complaint. May follow up on recommended adjustments to ensure customer satisfaction. May key information into computer to obtain computerized records. May trace missing merchandise and be designated Tracer Clerk (clerical). May investigate overdue and damaged shipments or shortages in shipments for common carrier and be designated Over-Short-And-Damage Clerk (clerical). May be designated according to type of complaint adjusted as Bill Adjuster (clerical); Merchandise-Adjustment Clerk (retail trade); Service Investigator (utilities; tel. & tel.).
GOE: 07.05.02 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 89

241.367-018 LOAN INTERVIEWER, MORTGAGE (financial) alternate titles: loan officer

    Interviews applicants applying for mortgage loans: Interviews loan applicants to document income, debt, and credit history. Requests documents, such as income tax return, bank account number, purchase agreement, and property description, for verification. Determines if applicant meets establishment standards for further consideration, following manual and using calculator. Informs applicant of closing costs, such as appraisal, credit report, and notary fees. Answers applicant's questions and asks for signature on information authorization forms. Submits application forms to MORTGAGE LOAN PROCESSOR (financial) 249.362-022 for verification of application information. Calls applicant or other persons to resolve discrepancies, such as credit report showing late payment history. Informs applicant of loan denial or acceptance. May visit establishments, such as branch banks, credit unions, real estate brokers, and builders, to promote mortgage service. May work on commission basis.
GOE: 07.04.01 STRENGTH: S GED: R4 M3 L3 SVP: 6 DLU: 89

241.367-022 REPOSSESSOR (clerical)

    Locates debtors and solicits payment for delinquent accounts and removes merchandise for nonpayment of account. May initiate repossession proceedings. May drive truck to return merchandise to creditor. May locate, enter, and start vehicle being repossessed, using special tools, if key cannot be obtained from debtor, and return vehicle to creditor. May be designated according to merchandise repossessed as Automobile Repossessor (clerical).
GOE: 04.02.03 STRENGTH: M GED: R3 M2 L2 SVP: 3 DLU: 77

241.367-026 SKIP TRACER (clerical) alternate titles: debtor; tracer

    Traces skips (debtors who change residence without notifying creditors to evade payment of bills) for creditors or other concerned parties: Searches city and telephone directories, and street listings, and inquires at post office. Interviews, telephones, or writes former neighbors, stores, friends, relatives, and former employers to elicit information pertaining to whereabouts of skips. Follows up each lead and prepares report of investigation to creditor. May trace individuals for purposes of serving legal papers. May contact debtors by mail or phone to attempt collection of money owed [COLLECTION CLERK (clerical)].
GOE: 07.04.01 STRENGTH: S GED: R4 M2 L4 SVP: 4 DLU: 77

241.367-030 THROW-OUT CLERK (retail trade) alternate titles: charge-account identification clerk

    Processes records of department-store transactions which cannot be applied to customer's account by routine procedures in order that charges, cash payments, and refunds may be recorded, collected, or credited: Reviews and talks to sales-audit, charge-account-authorization, and collection personnel to identify missing information or compare signatures on sales or credit slips. Telephones or writes to customers for additional information. Corrects or adds information to customer accounts as necessary. Mails dunning correspondence to customers in arrears on their charge accounts [COLLECTION CLERK (clerical)].
GOE: 07.05.02 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

241.367-034 TIRE ADJUSTER (retail trade)

    Examines defective tires and tubes returned by customers to determine allowance due on replacement: Visually and tactually examines tire to determine if defect resulted from faulty construction or curing. Measures tread depth, using tread depth gauge, to determine remaining tire life. Prorates allowances based on tread wear, warranty provisions, and knowledge of tire characteristics. Explains basis for allowance to customer, sales representative, or distributor. May train new workers.
GOE: 05.09.01 STRENGTH: M GED: R3 M3 L2 SVP: 3 DLU: 77

241.367-038 INVESTIGATOR, DEALER ACCOUNTS (financial) alternate titles: floor plan adjuster

    Visits dealers to verify purchases financed by bank against physical inventory of merchandise: Reviews computer printouts listing customer names, addresses, and descriptions of merchandise financed through bank credit and chattel mortgage accounts to plan itinerary of unannounced visits to dealer premises. Explains purpose of visit and locates merchandise in areas, such as showroom, storage room, or car lot. Observes features of merchandise, such as size, color, model, and serial number, to verify item against computer printout. Examines records and questions dealer to determine disposition of items missing from inventory and to elicit information on dealer arrangement for payment to bank for merchandise sold. Records findings on printout and notifies supervisor of unusual findings.
GOE: 07.05.02 STRENGTH: L GED: R4 M3 L4 SVP: 2 DLU: 89

241.367-042 PROPERTY-ASSESSMENT MONITOR (government ser.)

    Gathers property assessment data at owner premises, verifies data against previously recorded data, and records discrepancies: Visits property, observes premises, and confers with owner to collect and verify property assessment data, using data cards (property assessment records) as guides. Measures and records size of land boundaries and house, using tape measure. Records type of exterior coverings and physical condition of exterior and interior of house. Counts and records number of bathrooms, stoves, and fireplaces. Verifies findings against recorded data and notes discrepancies. Occasionally attends town meetings to answer taxpayer questions regarding use of information contained on data cards.
GOE: 07.05.02 STRENGTH: L GED: R4 M4 L4 SVP: 3 DLU: 86

241.387-010 CLAIMS CLERK (auto. mfg.)

    Examines and processes automotive warranty claims from dealers requesting reimbursement for defective parts, using computerized records system. Reviews claims for completeness, and determines if expenses comply with established policies. Completes reports for further action or returns incomplete claims to dealers for additional data.
GOE: 07.05.02 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 90

243 GOVERNMENT SERVICE CLERKS, N.E.C.

    This group includes occupations, not elsewhere classified, concerned with performing clerical duties for federal, state, county, city, or town governments.

243.137-010 SUPERVISOR, MAILS (government ser.) alternate titles: post-office supervisor

    Supervises and coordinates activities of workers processing mail in post office. Keeps records of processed mail, mail in process, and changes in worker assignments. May analyze and recommend changes in distribution schemes. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.04 STRENGTH: L GED: R4 M2 L3 SVP: 6 DLU: 77

243.362-010 COURT CLERK (government ser.)

    Performs clerical duties in court of law: Prepares docket or calendar of cases to be called, using typewriter. Examines legal documents submitted to court for adherence to law or court procedures, prepares case folders, and posts, files, or routes documents. Explains procedures or forms to parties in case. Secures information for judges, and contacts witnesses, attorneys, and litigants to obtain information for court, and instructs parties when to appear in court. Notifies district attorney's office of cases prosecuted by district attorney. Administers oath to witnesses. Records minutes of court proceedings, using stenotype machine or shorthand, and transcribes testimony, using typewriter. Records case disposition, court orders, and arrangement for payment of court fees. Collects court fees or fines and records amounts collected.
GOE: 07.01.02 STRENGTH: S GED: R4 M2 L4 SVP: 6 DLU: 77

243.362-014 POLICE AIDE (government ser.)

    Performs any combination of following tasks in police department to relieve police officers of clerical duties: Types and files police forms, such as accident reports, arrest records, evidence cards, and attendance records and schedules. Posts information to police records, manually or using typewriter or computer. Gives information to public, over phone or in person, concerning arrests, missing persons, or other police related business. Operates telephone system to take or relay information. Receives and records physical evidence recovered from crime scenes by police officers.
GOE: 07.04.05 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 79

243.367-010 MAIL CENSOR (government ser.)

    Opens and inspects incoming and outgoing correspondence and packages to ensure compliance with prison security rules: Reads incoming and outgoing correspondence (with permission of appropriate jurisdiction) of prisoners with adjustment problems or suspected of forbidden activities, such as planning escapes or attempting to contact confederates outside prison. Removes money mailed to prisoners, prepares receipt, and forwards to security office for safekeeping. Impounds contraband articles, such as weapons and drugs, and notifies proper authorities of rules violations. Returns to sender, articles prisoners are forbidden to possess. May evaluate content of incoming correspondence, conferring with psychiatric staff to protect inmate against information considered injurious to prisoner's emotional welfare or adjustment.
GOE: 07.05.02 STRENGTH: S GED: R4 M2 L3 SVP: 5 DLU: 77

243.367-014 POST-OFFICE CLERK (government ser.) alternate titles: postal clerk

    Performs any combination of following tasks in post office: Sells postage stamps, postal cards, and stamped envelopes. Issues money orders. Registers and insures mail and computes mailing costs of letters and parcels. Places mail into pigeonholes of mail rack, or into bags, according to state, address, name of person, organization, or other scheme. Examines mail for correct postage and cancels mail, using rubber stamp or canceling machine. Weighs parcels and letters on scale and computes mailing cost based on weight and destination. Records daily transactions. Receives complaints concerning mail delivery, mail theft, and lost mail, completes and routes appropriate forms for investigation. Answers questions pertaining to mail regulations or procedures. Posts circulars on bulletin board for public information; distributes public announcements; and assists public in complying with other federal agency requirements, such as registration of aliens. May drive motorcycle or light truck to deliver special delivery letters. May be employed in remote retail store contracted by post office to provide postal services and be designated Contract-Post-Office Clerk (retail trade).
GOE: 07.03.01 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77

243.367-018 TOWN CLERK (government ser.)

    Performs variety of clerical and administrative duties required by municipal government: Prepares agendas and bylaws for town council; records minutes of council meetings; answers official correspondence; keeps fiscal records and accounts; and prepares reports on civic needs.
GOE: 07.01.02 STRENGTH: S GED: R4 M4 L3 SVP: 5 DLU: 77

245 MEDICAL SERVICE CLERKS, N.E.C.

    This group includes occupations, not elsewhere classified, concerned with performing clerical duties in hospitals, clinics, medical laboratories, blood banks, or related medical service establishments.

245.362-010 MEDICAL-RECORD CLERK (medical ser.)

    Compiles, verifies, types, and files medical records of hospital or other health care facility: Prepares folders and maintains records of newly admitted patients. Reviews medical records for completeness, assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing system. Locates, signs out, and delivers medical records requested by hospital departments. Compiles statistical data, such as admissions, discharges, deaths, births, and types of treatment given. Operates computer to enter and retrieve data and type correspondence and reports. May assist other workers with coding of records. May post results of laboratory tests to records and be designated Charting Clerk (medical ser.).
GOE: 07.05.03 STRENGTH: L GED: R4 M3 L3 SVP: 4 DLU: 88

245.362-014 UNIT CLERK (medical ser.) alternate titles: health unit clerk; ward clerk

    Prepares and compiles records in nursing unit of hospital or medical facility: Records name of patient, address, and name of attending physician to prepare medical records on new patients. Copies information, such as patient's temperature, pulse rate, and blood pressure from nurses' records onto patient's medical records. Records information, such as physicians' orders and instructions, dietary requirements, and medication information, on patient charts and medical records. Keeps file of medical records on patients in unit. Prepares notice of patient's discharge to inform business office. Requisitions supplies designated by nursing staff. Answers telephone and intercom calls and provides information or relays messages to patients and medical staff. Directs visitors to patients' rooms. Distributes mail, newspapers, and flowers to patients. Compiles census of patients. May keep record of absences and hours worked by unit personnel. May transport patients in wheelchair or conveyance to locations within facility. May key patient information into computer.
GOE: 07.05.03 STRENGTH: L GED: R3 M3 L3 SVP: 3 DLU: 87

245.367-010 ANIMAL-HOSPITAL CLERK (medical ser.)

    Registers and admits animals brought to animal hospital; advises owners about condition of pets being treated; prepares case records of treated animals; and computes and records payment of fees: Questions animal owners to determine symptoms and to complete admission form. Answers questions by phone, letter, or in person about condition of animals treated, visiting hours, first aid, and discharge date. Prepares case record on each animal treated, including identifying information, diagnosis, and treatment. Computes treatment cost and records fees collected.
GOE: 07.04.03 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

245.367-014 BLOOD-DONOR-UNIT ASSISTANT (medical ser.)

    Performs any combination of following supportive duties at blood-collection unit of blood bank: Schedules appointments over telephone for blood donors. Interviews blood donors and records identifying and blood-credit information on registration form. Notifies nurse if donor appears to be underweight or too old to give blood. Takes blood donor's temperature and pulse to assist during medical interview. Unpacks, labels, and stamps date on empty blood packs. Posts donor names, blood-control numbers, and donor-group numbers to unit logsheet. Seals filled blood packs and sample tubes, using handtools and heat-sealing machine. Serves refreshments, such as coffee, juice, cookies, and jelly beans, to donors to prevent or relieve adverse reactions and to begin replenishment of blood fluids.
GOE: 07.04.01 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

245.367-018 CALENDAR-CONTROL CLERK, BLOOD BANK (medical ser.) alternate titles: blood-bank-booking clerk

    Schedules dates for mobile blood collection units to visit blood-donor groups for nonprofit blood bank: Determines available date to schedule mobile blood collection units to visit blood-donor group, such as business or fraternal organizations, labor unions, or schools, or for blood-donor groups to visit temporary blood collection stations, based on uncommitted dates, availability of mobile units, location of donor groups, anticipated number of blood donors, and total daily blood collection capacity of blood bank. Prepares tentative weekly schedule and distributes schedule to mobile units and BLOOD-DONOR RECRUITERS (medical ser.). Notifies staff when change occurs in schedules. Confers with mobile-unit supervisor and BLOOD DONOR RECRUITERS (medical ser.) to learn changes in information and to advise of any late changes in scheduling. Prepares reports on anticipated and actual blood donations for management.
GOE: 07.05.01 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 77

245.367-022 CREDIT CLERK, BLOOD BANK (medical ser.)

    Reviews and verifies applications for blood credit for members of blood donor groups; informs hospital of result of verification; and answers inquiries regarding blood credit from patients, donor groups, hospitals, and health insurance organizations: Checks blood credit release form received from blood donor groups for completeness and legibility and reviews blood bank records to determine eligibility for donor blood credit. Records amounts of blood or components used by patient and issues credit slip to blood bank accounting department. Sends copies of credit slips to hospitals and health insurance organizations. Processes reciprocity forms being sent to or received from Red Cross clearance agency authorizing blood credit from one blood bank region to another. Answers inquiries by phone or letter from patients and family, blood donor groups, hospital staff, and health insurance staff regarding blood credit information.
GOE: 07.05.02 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

245.367-026 ORDER-CONTROL CLERK, BLOOD BANK (medical ser.; nonprofit organ.)

    Receives and processes requests for blood from hospitals: Records amount and type of whole blood or blood component requested and checks inventory control board, or phones blood storage units, laboratories, doctors, or other hospitals to determine availability of whole blood and blood components. Questions hospital ordering blood as to urgency and use of blood. Advises supervisor or staff doctor when blood request is excessive, unusual, or for rare blood type or component, or when blood inventory is low. Relays orders to blood storage units to prepare and ship blood or components to designated hospitals. Adjusts figures on blood inventory control board and records transfer of blood from one hospital to another.
GOE: 07.05.04 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

245.587-010 DIET CLERK (medical ser.)

    Prepares dietary information for use by kitchen personnel in preparation of foods for hospital patients: Examines diet orders and menus received from hospital units and tallies portions and foods of general and soft diets. Tallies quantities of specific foods, such as vegetables and meats, to be prepared in kitchen. Marks tally on master menu to inform kitchen personnel of food requirements. Processes new diets and changes as required. May calculate diabetic diets, using calculator, and following standards established by DIETITIAN, CLINICAL (profess. & kin.) 077.127-014. May answer telephone and intercom calls and relay information to kitchen concerning meal changes, complaints, or patient discharge. May prepare and deliver formula and special nourishments to unit pantries.
GOE: 07.05.03 STRENGTH: S GED: R3 M3 L3 SVP: 3 DLU: 86

247 ADVERTISING-SERVICE CLERKS, N.E.C.

    This group includes occupations, not elsewhere classified, concerned with performing clerical duties related to advertising products and services.

247.137-010 SUPERVISOR, ADVERTISING-DISPATCH CLERKS (print. & pub.)

    Supervises and coordinates activities of ADVERTISING-DISPATCH CLERKS (print. & pub.) engaged in compiling and dispatching advertising schedules and materials to composing room of daily or weekly publication and maintaining advertising files: Confers with advertising and composing-room personnel to organize and file customer advertising copy. Confers with customers by telephone to discuss copy revisions. Reviews customer advertising files to ensure that information is correct and that files are maintained according to company standards. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.01 STRENGTH: L GED: R4 M2 L4 SVP: 5 DLU: 77

247.137-014 SUPERVISOR, CLASSIFIED ADVERTISING (print. & pub.)

    Supervises and coordinates activities of workers engaged in preparing classified advertisements: Reviews advertisement and suggests changes to improve its effectiveness. Reviews customer accounts and approves credit or refers matter to credit department. Edits copy of accepted advertisements and forwards copy to composing room. Trains new personnel in work procedures. May make personal or telephone contacts to solicit new accounts or to increase use of advertising by current customers. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

247.367-010 CLASSIFIED-AD CLERK I (print. & pub.) alternate titles: ad clerk

    Receives orders for classified advertising for newspaper or magazine by telephone or in person: Talks to customer to determine wording and dates of publication of classified advertisement. Determines word, line, or day rates, using rate schedule, and calculates total charge for customer. Assigns box number for anonymous advertisements. Collects payments for advertisements. Writes order form to customer's specification and transmits to production personnel for publication. Writes receipts and keeps records of transactions. May mark advertising that has expired and indicate number of days other advertisements are to continue. May record customer's request for cancellations or corrections of classified advertisement. May solicit orders for classified advertisements over telephone [TELEPHONE SOLICITOR (any industry)]. When taking order over telephone, may be designated Telephone Ad Taker (print. & pub.).
GOE: 07.04.02 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 77

247.382-010 MEDIA CLERK (business ser.)

    Keeps record of clients' advertising schedules for advertising agency: Computes cost of space allotment and advertising program from standard rates and data. Records media used, such as newspapers and magazines, and expenses. Types contract after receiving client's approval. Determines cost of advertising space in various media in other areas considering factors, such as size and population of city, space rates, and kind and frequency of publication for comparison.
GOE: 07.02.04 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

247.387-010 ADVERTISING CLERK (business ser.)

    Compiles advertising orders for submission to publishers and verifies conformance of published advertisements to specifications, for billing purposes: Reviews order received from advertising agency or client to determine specifications. Computes cost of advertisement, based on size, date, position, number of insertions, and other requirements, using rate charts. Posts cost data on order and worksheet. Types and mails order and specifications to designated publishers. Files order data pending receipt of publication. Scans publication to locate published advertisement. Measures advertisement, using ruler or transparent calibrated overlay, to verify conformance to size specifications [ADVERTISING-SPACE CLERK (print. & pub.)]. Compares advertisement with order to verify conformance to other specifications. Computes difference in cost when published advertisement varies from specifications and posts corrected costs on order controls. Separates tear sheet (page upon which advertisement appears) from publication, types and attaches identifying information to tear sheet; and routes with order and worksheet to billing department.
GOE: 07.02.04 STRENGTH: S GED: R3 M2 L2 SVP: 4 DLU: 77

247.387-014 ADVERTISING-DISPATCH CLERK (print. & pub.) alternate titles: schedule clerk

    Compiles and dispatches advertising schedule and material to composing room of daily or weekly publication: Reviews advertising order and prepares advertising schedule, listing size of ad, date(s) to appear, and page and position of ad. Searches advertising files and selects mat that corresponds to advertising layout. Dispatches mat, advertising layout and copy, and advertising schedule to composing department. Obtains advertising proofs from composing department and dispatches them to advertising department for proofreading. Maintains files of all advertising material. May proofread and correct advertising proofs. May read advertisement in first edition of publication for errors.
GOE: 07.05.01 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

247.387-018 ADVERTISING-SPACE CLERK (print. & pub.) alternate titles: space clerk

    Measures and draws outlines of advertising space on dummy newspaper copy and compiles and records identifying data on dummy copy and other worksheets used as guides for production workers: Computes total inches of advertising and news copy for next day's edition, using adding machine, and reads chart to determine required number of newspaper pages. Measures and draws outlines of advertisements in sizes specified onto dummy copy sheets, using pencil and ruler and arranging advertisements on each sheet so that competitive ones do not appear on same page and balance is attained. Records name of advertiser and dimensions of advertisement within ruled outlines and date and page number on each sheet. Extracts data from dummy copy and other sources and records onto lineage breakdown sheets (production worksheets). Delivers dummy copy and lineage breakdown sheets to designated production and administrative personnel for review and use.
GOE: 01.06.01 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 77

247.387-022 CLASSIFIED-AD CLERK II (print. & pub.) alternate titles: classified-copy-control clerk

    Examines and marks classified advertisements of newspaper according to copy sheet specifications to guide composing room in assembling type: Marks advertisements that have expired and indicates number of days others are to continue, using classified file copy and copy sheet for current day. Computes and records total number of lines expired and number of lines for new advertisements.
GOE: 07.05.02 STRENGTH: S GED: R3 M3 L2 SVP: 5 DLU: 77

247.667-010 PRODUCTION PROOFREADER (print. & pub.; retail trade)

    Compares proofs of store advertisements with original copy to detect errors in printed material. Reads proofs and corrects errors in type, arrangement, grammar, punctuation, or spelling, using proofreader's marks. Routes proofs with corrections to be reprinted and reads corrected proofs.
GOE: 07.05.02 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

248 TRANSPORTATION-SERVICE CLERKS, N.E.C

    This group includes occupations, not elsewhere classified, concerned with performing clerical duties in the air-, motor-, rail-, or water-transportation industries.

248.137-010 BOOKING SUPERVISOR (water trans.)

    Supervises and coordinates activities of workers engaged in booking shipments of cargo on ships and keeping booking control records to ensure maximum utilization of cargo spaces: Reviews records of bookings and studies plans of cargo spaces to determine type of tonnage that can be booked on each ship in order to obtain maximum revenue and utilize available cargo space. Assigns booking duties to workers and gives work directions regarding tonnage or cubic feet of storage space that can be booked for refrigerated cargo, or container cargo. Coordinates booking and space control activities to ensure that each ship is booked to capacity. Trains workers in booking procedures and demonstrates methods of converting cubic feet of storage space into tonnage. Submits booking sheets to documentation department for preparation of shipping documents. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.01 STRENGTH: L GED: R4 M3 L3 SVP: 6 DLU: 77

248.137-014 PURCHASING-AND-CLAIMS SUPERVISOR (water trans.)

    Supervises and coordinates activities of workers in purchasing-and-claims department of ferryboat service: Reviews and approves requisitions for supplies and designates approved supplier. Reviews and forwards for approval requisitions for ferry or terminal maintenance or repair. Recommends contractors or vendors for notification to bid for repair or supply contracts. Supervises and coordinates activities of workers engaged in typing correspondence, preparing requisitions, obtaining price quotations, and verifying accuracy of billing. Performs other duties as described under SUPERVISOR (clerical) Master Title. Reviews claims by passengers of ferry service for property damage or personal injury and authorizes payment or submits claims to insurance carrier.
GOE: 07.01.02 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77

248.137-018 SUPERVISOR, CUSTOMER SERVICES (motor trans.)

    Supervises and coordinates activities of workers engaged in servicing and promoting shipper accounts for parcel-delivery firm: Reviews records indicating shipper parcel volume, claims for damaged and lost parcels, and deficiencies in parcel preparation for pickup and delivery. Discusses service to shippers with assigned representatives to develop plans of service. Meets with, or directs representatives to meet with, shippers to resolve problems in wrapping and handling of parcels and relationships between firm's employees and shippers. Assigns representatives to solicit prospective accounts. Evaluates performance and productivity of workers and reports to management. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

248.167-010 SUPERCARGO (water trans.) alternate titles: freight clerk

    Plans and coordinates loading and unloading of ships' cargo and prepares reports on type, amount, and condition of cargo to protect company from claims for damage or shortage: Examines cargo lists to determine types of cargo that can be loaded together. Prepares loading and stowage plan to ensure that weight of cargo is equally distributed in hatches. Informs shippers and supervisor of CARGO CHECKERS (water trans.) of loading time and point, and supervisors of STEVEDORES (water trans.) II of cargo to load and location of load. Prepares reports, such as tonnage carried, breakage, overages, and shortages. Acts as agent of shipowners in foreign ports.
GOE: 05.09.02 STRENGTH: L GED: R4 M3 L3 SVP: 7 DLU: 77

248.362-010 INCOMING-FREIGHT CLERK (water trans.) alternate titles: storage-wharfage clerk

    Compiles documents on incoming cargo shipments to expedite removal of cargo from dock and prepares bill for shipping charges: Examines ship's manifest and bills of lading to determine work procedures for releasing cargo. Contacts terminal employees by telephone to determine when cargo will be available for removal from dock. Notifies consignee or agent by telephone or letter of arrival dates of shipment, customs clearance requirements, and tonnage of shipment. Stamps bill of lading so that cargo can be removed from dock. Computes from bills of lading, shipping, storage, and demurrage charges, using calculator. Prepares bill for charges and submits it to accounting department for collection.
GOE: 07.02.04 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 77

248.362-014 WEATHER CLERK (air trans.)

    Assembles and distributes weather charts and bulletins to provide data for DISPATCHER (air trans.) in making flight plans: Reads messages and charts received by telegraphic typewriter and telautograph. Assembles and fastens together individual messages, using tape. Prints copies of weather reports, charts, and maps, using duplicating machine [DUPLICATING-MACHINE OPERATOR (clerical) II]. Posts charts on flight crew bulletin board or distributes to AIRPLANE PILOTS, COMMERCIAL (air trans.).
GOE: 07.07.03 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77

248.367-010 AIRPLANE-DISPATCH CLERK (air trans.) alternate titles: flight-operations-dispatch clerk

    Compiles flight information to expedite movement of aircraft between and through airports: Compiles aircraft dispatch data, such as scheduled arrival and departure times at checkpoints and scheduled stops, amount of fuel needed for flight, and maximum allowable gross takeoff and landing weight. Submits data to DISPATCHER (air trans.) for approval and flight authorization. Receives messages on progress of flights. Posts flight schedules and weather information on bulletin board. Compiles such information as flight plans, ramp delays, and weather reports, using Teletype, computer-printout terminal, and two-way radio, to anticipate off-schedule arrivals or departures and notifies flight operations of schedule changes. Prepares messages concerning flights for transmittal by radio, telegraph, or telegraphic typewriter to other stations on routes. May operate telegraphic typewriter or two-way radio to send messages. May issue maps to pilot. May duplicate weather maps and telegraph or radio messages [DUPLICATING-MACHINE OPERATOR (clerical) II]. May record flight and weather information on tape recorder for playback to passengers in waiting areas. May verify presence or locate scheduled flight crews, and post changes in flight crew schedule on bulletin board.
GOE: 07.05.03 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

248.367-014 BOOKING CLERK (water trans.)

    Books outbound freight shipments to ensure maximum use of available cargo space on company ships: Obtains cargo data from shipper, such as type, tonnage, destination, and shipping date, in order to determine allocation of cargo and fully utilize capacity of each ship. Consults booking sheet to ascertain availability of cargo space. Informs shipper of ship's name on which cargo is booked, sailing date, and cargo delivery date. Records cargo data on booking control sheet, listing tonnage, type of cargo, shipper's name, and cargo destination. May be designated according to type of cargo booked as Container-Cargo Clerk (water trans.); General-Cargo Clerk (water trans.); Refrigerated-Cargo Clerk (water trans.).
GOE: 07.05.01 STRENGTH: S GED: R3 M2 L2 SVP: 5 DLU: 77

248.367-018 CARGO AGENT (air trans.) alternate titles: air-freight agent; customer service agent

    Routes inbound and outbound air freight shipments to their destinations: Takes telephone orders from customers and arranges for pickup of freight and delivery to loading platform. Assembles cargo according to destination. Weighs items and determines cost, using rate book. Itemizes charges, prepares freight bills, accepts payments and issues refunds. Prepares manifest to accompany shipments. Notifies shippers of delays in departure of shipment. Unloads inbound freight and notifies consignees on arrival of shipments and arranges for delivery to consignees. May force conditioned air into interior of plane for passenger comfort prior to departure, using mobile aircraft-air-conditioning-unit.
GOE: 05.09.01 STRENGTH: M GED: R3 M3 L3 SVP: 5 DLU: 77

248.367-022 CONTAINER COORDINATOR (water trans.)

    Expedites movement of cargo containers between ports to ensure adequate supply of empty containers for shipper: Records movement of loaded and unloaded cargo containers between ports and number of containers available for shipping cargo. Expedites delivery of loaded containers to consignee, using telephone or Teletype. Computes storage and demurrage charges on containers for use by accounting department, using calculating machine.
GOE: 07.05.01 STRENGTH: S GED: R4 M3 L3 SVP: 6 DLU: 77

248.367-026 DISPATCHER, SHIP PILOT (water trans.)

    Dispatches PILOT, SHIP (water trans.) to ships entering or leaving port: Writes order showing name of ship, berth, tugboat company, and time of arrival or departure, and notifies PILOT, SHIP (water trans.) and pilot boat operator of assignment. Obtains receipt of pilotage from pilot upon return from ship. Records charges on receipt, using tariff book as guide. Compiles reports of activities, such as number of ships piloted and charges made. Keeps records of ships entering port, showing owner, name of ship, displacement tonnage, agent, and country of registration. May be required to possess radiotelephone operator's license issued by Federal Communications Commission, and operate radar to fix position and speed of ships entering and leaving port.
GOE: 07.04.05 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

248.367-030 WATERWAY TRAFFIC CHECKER (water trans.)

    Observes vessels passing inland-waterway checkpoint, using binoculars, to verify identity and ascertain speed and direction. Telephones observations to designated control point, such as drawbridge or lock station. Reports movements of overdue vessels to estimate arrival time at specified points along waterway. Notifies waterway officials or other authorities of accidents, distress signals from passing vessels, obstructions, and other unusual conditions observed from checkpoint. Records observations in log.
GOE: 07.04.05 STRENGTH: S GED: R3 M3 L3 SVP: 3 DLU: 77

248.382-010 TICKETING CLERK (air trans.) alternate titles: teleticketing agent; ticket agent

    Compiles and records information to assemble airline tickets for transmittal or mailing to passengers: Reads coded data on booking card to ascertain destination, carrier, flight number, type of accommodation, and stopovers enroute. Selects ticket blank, invoice, and customer account card if applicable, and compiles, computes, and records identification and fare data, using tariff manuals, rate tables, flight schedules, and pen or ticket imprinter. Separates and files copies of completed tickets. Clips completed tickets and invoices to booking cards and routes to other workers for Teletype transmittal or mails tickets to customers. Computes total daily fares, using adding machine, to compile daily revenue report.
GOE: 07.02.04 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

248.387-010 FLIGHT OPERATIONS SPECIALIST (military ser.)

    Maintains aviation operations files and records, and prepares and types reports, orders, and schedules pertaining to aviation operations and aviation safety: Displays flight planning information to include airfield diagram, status of navigational aids, map of local flying area, special use airspace, and crash grid chart. Maintains and issues flying regulations and pilot's and flight crew's information file. Keeps files of extended flight and navigational information, such as weight and balance data, cross-country kits, navigational publications, radio and landing facility charts, flight information manuals, maps, and other pertinent guides and notices. Compiles, prepares, and distributes correspondence, such as aviation operations reports, aviation safety reports, and flight schedules. Assists flight-line personnel in assigning crew and passengers to aircraft and assists aviators in preparing flight plans, processes flight plans and arrival reports for transmission to flight and air traffic control centers.
GOE: 07.05.03 STRENGTH: L GED: R3 M3 L2 SVP: 6 DLU: 77

248.387-014 TONNAGE-COMPILATION CLERK (water trans.)

    Calculates tonnage of specified components of ship's cargo to compile report for use in assessing tariffs: Calculates tonnage of each commodity from ship's manifest. Converts cubic feet of cargo volume into tonnage assessable. Converts metric volume of cargo into pounds and cubic feet, using formulas and calculating machine. Compiles tonnage list for each commodity in ship's cargo and submits lists to accounting department.
GOE: 07.02.04 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77

249 MISCELLANEOUS CLERICAL OCCUPATIONS, N.E.C.

    This group includes clerical occupations, not elsewhere classified.

249.137-010 OFFICE SUPERVISOR, ANIMAL HOSPITAL (nonprofit org.)

    Supervises and coordinates activities of clerical staff in nonprofit animal hospital. Performs duties as described under SUPERVISOR (clerical) Master Title. May interview pet owners to compile information on financial status and make determinations regarding eligibility for free services, reduced fees, or deferred payments. May supervise clerical staff in animal shelter section and be designated Chief Clerk, Shelter (nonprofit org.).
GOE: 07.05.03 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77

249.137-014 SUPERVISOR, CONTACT AND SERVICE CLERKS (utilities)

    Supervises and coordinates activities of CONTACT CLERKS (utilities) engaged in preparing gas and electric-power service orders and SERVICE CLERKS (clerical) engaged in receiving service requests on telephone: Routes service orders to service departments and outlying service centers. Reviews completed orders for accuracy, completeness, and conformity to specified procedures. Reviews incomplete or rejected orders to determine actions to facilitate completion. Answers telephone questions from customers, contractors, building inspectors, and other company departments pertaining to progress in completion of orders. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.04.02 STRENGTH: S GED: R4 M2 L4 SVP: 7 DLU: 77

249.137-018 SUPERVISOR, CORRESPONDENCE SECTION (insurance)

    Supervises and coordinates activities of workers engaged in preparing correspondence, policies, and related clerical activities in headquarters or branch office of insurance company: Reads policyholder and company field personnel correspondence, studies policy records, and examines replies prepared by CORRESPONDENCE CLERKS (clerical) 209.362-034 and POLICYHOLDER-INFORMATION CLERKS (insurance) 249.262-010 to determine completeness of replies and appropriateness of actions taken. Proofreads copy for style, appearance, accuracy of spelling, punctuation, grammar, and conformity with company standards. Returns faulty work with instructions for revision. Performs other duties as described under SUPERVISOR (clerical) Master Title. May verify accuracy of computations, using calculator. May dictate replies to nonroutine correspondence. May review and correct records, using computer.
GOE: 07.05.03 STRENGTH: S GED: R4 M2 L4 SVP: 6 DLU: 78

249.137-022 SUPERVISOR, CUSTOMER RECORDS DIVISION (utilities)

    Supervises and coordinates activities of workers engaged in receiving requests from customers pertaining to connection, transfer, or disconnection of gas and electric-power services, issuing service connection orders, and maintaining records concerning service connection: Interprets company policies and work procedures for employees pertaining to customer contacts, service complaints, preparation and disposition of work orders, and maintenance of service records. Sorts and distributes completed meter orders. Reviews completed meter orders to assure entry of rates, constants, and demand. Reviews incomplete orders to determine procedure for disposition. Prepares annual operating budget, and special and regular reports. May receive money collected by workers for special connections. Performs other duties described under SUPERVISOR (clerical) Master Title.
GOE: 07.04.02 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77

249.137-026 SUPERVISOR, ORDER TAKERS (clerical) alternate titles: sales-service supervisor

    Supervises and coordinates activities of workers taking customer orders for products and merchandise by telephone, mail, or in person: Monitors ORDER CLERKS (clerical) to evaluate order-taking performance and to assist in responding to customer inquiries and complaints. Consults with sales, technical, shipping, or administrative staff and telephones or writes letters to answer or advise customer. Reviews completed orders for errors or omissions. Trains ORDER CLERKS (clerical) in order-taking procedures and customer-relations techniques, and advises workers of new or revised information on products or merchandise, such as product capability, pricing, credit, warranties, and shipping. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.04.02 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 77

249.137-030 SUPERVISOR, REAL-ESTATE OFFICE (real estate)

    Supervises and coordinates activities of clerical personnel in real estate office: Interviews clerical applicants, gives performance tests, and evaluates applicant data to determine new hires. Verifies completeness, accuracy, and timeliness of clerical personnel production. Prepares or assists in preparing papers for closings of real estate transactions, such as sales contracts and purchase agreements. Analyzes financial activities of establishment and prepares reports for review of SALES AGENT, REAL ESTATE (real estate) 250.357-018 or other personnel. Schedules government inspections of properties to ensure that offerings meet code regulations. Contacts mortgage companies to determine insurance status of properties. Notifies utility companies of transfer of property to new owners. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.01.04 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 86

249.137-034 SUPERVISOR, LENDING ACTIVITIES (financial)

    Supervises and coordinates activities of workers engaged in processing and recording commercial, residential, and consumer loans: Answers workers' and customers' questions regarding procedures. Reviews and authorizes corrections to loan records. Supervises MORTGAGE LOAN PROCESSOR (financial) 249.362-022; MORTGAGE LOAN CLOSER (financial) 249.362-018; CLERK-TYPIST (clerical) 203.362-010; and others. Performs other duties as described under SUPERVISOR (clerical) Master Title. Workers who supervise loan collection are classified under SUPERVISOR, CREDIT AND LOAN COLLECTIONS (clerical) 241.137-010.
GOE: 07.01.02 STRENGTH: S GED: R4 M3 L4 SVP: 8 DLU: 88

249.167-010 AUTOMOBILE-CLUB-SAFETY-PROGRAM COORDINATOR (nonprofit org.)

    Coordinates activities and gives information and advice regarding traffic-engineering and safety programs of automobile club: Develops and revises automobile-club procedures regarding traffic-engineering and safety programs. Arranges for speakers to address gatherings to promote and explain traffic-engineering and safety programs. Schedules, monitors, and keeps records on program activities. Advises club members about traffic summonses and violations and contacts courts to expedite processing or clarify disposition of summonses. Answers questions and gives information to callers or visitors about traffic-engineering and safety programs of automobile club. Prepares reports about road or traffic-control conditions based on information received from club members or other staff members.
GOE: 07.01.02 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77

249.167-014 DISPATCHER, MOTOR VEHICLE (clerical)

    Assigns motor vehicles and drivers for conveyance of freight or passengers: Compiles list of available vehicles. Assigns vehicles according to factors, such as length and purpose of trip, freight or passenger requirements, and preference of user. Issues keys, record sheets, and credentials to drivers. Records time of departure, destination, cargo, and expected time of return. Investigates overdue vehicles. Directs activities of drivers, using two-way radio. May confer with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise. May maintain record of mileage, fuel used, repairs made, and other expenses. May establish service or delivery routes. May issue equipment to drivers, such as handtrucks, dollies, and blankets. May assign helpers to drivers. May be designated according to type of motor vehicle dispatched as Dispatcher, Automobile Rental (automotive ser.); Dispatcher, Tow Truck (automotive ser.).
GOE: 07.05.01 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 78

249.167-018 LABOR EXPEDITER (construction)

    Expedites movement of labor to construction locations: Contacts representatives of transportation, feeding, and housing facilities to arrange for servicing workers at transient points. Issues permits, identification cards, and tickets to workers for travel to specified areas. May contact labor union with jurisdiction, where project is located, to inform labor official of recruited workers and to determine union regulations in area. May direct workers to report to local union after arrival in area. May meet recruited workers at designated depot, airport, or dock.
GOE: 07.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

249.262-010 POLICYHOLDER-INFORMATION CLERK (insurance) alternate titles: correspondent; customer-service clerk

    Analyzes and answers requests by mail, telephone, or in person from policyholders, beneficiaries, or others for information concerning insurance policies: Searches company records to obtain information requested by customer. Estimates loan or cash value of policy for policyholders, using rate books and calculating machine. Interprets policy provisions to determine methods of effecting desired changes, such as change of beneficiary or type of insurance, or change in method of payment. Mails or gives out specified forms and routes completed forms to various units for processing. Analyzes policy transactions and corrects company records to adjust errors. May compose formal synopses of company and competitor policies for use by sales force. May provide information for pensioners and be designated Pensionholder-Information Clerk (insurance).
GOE: 07.04.04 STRENGTH: S GED: R4 M2 L4 SVP: 6 DLU: 77

249.267-010 COPYRIGHT EXPERT (radio-tv broad.) alternate titles: copyright clerk

    Examines script of radio and television musical programs prior to broadcasting to ascertain that permission has been secured for use of copyrighted materials: Investigates musical compositions as to author, owner, and publisher to verify that license has been granted company to use programmed material and to arrange for payment to copyright owner. Examines musical arrangements to determine whether they constitute an infringement on other copyrighted arrangements.
GOE: 07.05.02 STRENGTH: S GED: R4 M2 L4 SVP: 7 DLU: 77

249.362-010 COUNTER CLERK (tel. & tel.)

    Receives, types, routes, and collects payment for telegraph messages and cashes money order warrants at counter in telegraph office: Quotes rates for telegrams and collects amount due for message. Types message from customer's copy and places message in pneumatic tube for routing. Pays customer amount due on money order warrant. Keeps records of receipts and disbursements and balances cash on hand at end of day. May be assigned to process money orders only and be designated Money-Order Clerk (tel. & tel.).
GOE: 07.03.01 STRENGTH: L GED: R4 M2 L4 SVP: 5 DLU: 77

249.362-014 MORTGAGE CLERK (financial)

    Performs any combination of following duties to process payments and maintain records of mortgage loans: Types letters, forms, checks, and other documents used for collecting, disbursing, and recording mortgage principal, interest, and escrow account payments, using computer. Answers customer questions regarding mortgage account and corrects records, using computer. Examines documents such as deeds, assignments, and mortgages, to ensure compliance with escrow instructions, institution policy, and legal requirements. Records disbursement of funds to pay insurance and tax. Types notices to government, specifying changes to loan documents, such as discharge of mortgage. Orders property insurance policies to ensure protection against loss on mortgaged property. Enters data in computer to generate tax and insurance premium payment notices to customers. Reviews printouts of allocations for interest, principal, insurance, or tax payments to locate errors. Corrects errors, using computer. May call or write loan applicants to obtain information for bank official. May be designated according to type of work assigned as Escrow Clerk (financial); Foreclosure Clerk (financial); Insurance Clerk (financial); Tax Clerk (financial).
GOE: 07.01.04 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 88

249.362-018 MORTGAGE LOAN CLOSER (financial)

    Schedules loan closing and compiles and types closing documents: Reviews approved mortgage loan to determine conditions that must be met prior to closing, such as purchase of private mortgage insurance. Calls borrower, real estate broker, and title company to request specified documents, such as receipt for payment of outstanding tax bill. Verifies accuracy and consistency of specifications on documents, such as title abstract and insurance forms. Calls borrower, broker, and other specified individuals to arrange time and date for closing. Answers questions regarding closing requirements. Enters numbers and calculates loan interest and principal payment, and closing costs, using computer or factor table and calculator. Types closing documents. Assembles documents for delivery to title company, real estate broker, or lending officer for closing. Records loan information in log and on government reporting forms, using computer. May compile closed loan forms for delivery to marketing department for sale to investors.
GOE: 07.01.04 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 88

249.362-022 MORTGAGE LOAN PROCESSOR (financial)

    Verifies, compiles, and types application information for mortgage loans: Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and length of employment. Recommends that loan not meeting standards be denied. Calls or writes credit bureau and employer to verify accuracy of information. Types loan application forms, using computer. Calls specified companies to obtain property abstract, survey, and appraisal. Informs supervisor of discrepancies in title or survey. Submits mortgage loan application file for underwriting approval. Types and mails approval and denial letters to applicants. Submits approved mortgage loan file to MORTGAGE LOAN CLOSER (financial) 249.362-018 for settlement. Records data on status of loans, including number of new applications and loans approved, canceled, or denied, using computer.
GOE: 07.05.02 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 88

249.362-026 ORDER CLERK (clerical) alternate titles: customer-order clerk; order filler; order taker

    Processes orders for material or merchandise received by mail, telephone, or personally from customer or company employee, manually or using computer or calculating machine: Edits orders received for price and nomenclature. Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer, using mail or telephone. Writes or types order form, or enters data into computer, to determine total cost for customer. Records or files copy of orders received according to expected delivery date. May ascertain credit rating of customer [CREDIT CLERK (clerical) 205.367-022]. May check inventory control and notify stock control departments of orders that would deplete stock. May initiate purchase requisitions. May route orders to departments for filling and follow up on orders to ensure delivery by specified dates and be designated Telephone-Order Dispatcher (clerical). May compute price, discount, sales representative's commission, and shipping charges. May prepare invoices and shipping documents, such as bill of lading [BILLING TYPIST (clerical) 214.382-014]. May recommend type of packing or labeling needed on order. May receive and check customer complaints [CUSTOMER-COMPLAINT CLERK (clerical) 241.367-014]. May confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments. May attempt to sell additional merchandise to customer [TELEPHONE SOLICITOR (any industry) 299.357-014]. May compile statistics and prepare various reports for management. May be designated according to method of receiving orders as Mail-Order Clerk (clerical); Telephone-Order Clerk (clerical).
GOE: 07.05.03 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 88

249.363-010 BOOKMOBILE DRIVER (library)

    Drives bookmobile or light truck that pulls book trailer, and assists in providing library services in mobile library: Drives vehicle to specified locations on predetermined schedule. Places books and periodicals on shelves according to such groupings as subject matter, reader's age grouping, or reading level. Stamps dates on library cards, files cards, and collects fines. Compiles reports of mileage, number of books issued, and amount of fines collected. Drives vehicle to garage for repairs, such as motor or transmission overhauls, and for preventive maintenance, such as chassis lubrication and oil change. May operate microfilm camera to photograph library cards [PHOTOGRAPHIC-MACHINE OPERATOR (clerical) 207.685-018].
GOE: 05.09.01 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77

249.365-010 REGISTRATION CLERK (library)

    Registers library patrons to permit them to borrow books, periodicals, and other library materials: Copies identifying data, such as name and address, from application onto registration list and borrowers' cards to register borrowers, and issues cards to borrowers. Records change of address or name onto registration list and borrowers' cards to amend records. Tends microfilm machine to record identification of borrower and materials issued [PHOTOGRAPHIC-MACHINE OPERATOR (clerical)]. Reviews records, such as microfilm and issue cards, to determine title of overdue materials and to identify borrower. Types notices to notify borrower of overdue material and amount of fine due.
GOE: 07.04.03 STRENGTH: L GED: R3 M1 L3 SVP: 5 DLU: 77

249.366-010 COUNTER CLERK (photofinishing)

    Receives film for processing, loads film into equipment that automatically processes film for subsequent photo printing, and collects payment from customers of photofinishing establishment: Answers customer's questions regarding prices and services. Receives film to be processed from customer and enters identification data and printing instructions on service log and customer order envelope. Loads film into equipment that automatically processes film, and routes processed film for subsequent photo printing. Files processed film and photographic prints according to customer's name. Locates processed film and prints for customer. Totals charges, using cash register, collects payment, and returns prints and processed film to customer. Sells photo supplies, such as film, batteries, and flashcubes.
GOE: 07.03.01 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 86

249.367-010 ANIMAL-SHELTER CLERK (nonprofit org.)

    Assists public to adopt animals in animal shelter and compiles records of impounded animals: Assists prospective owners in selection of animals for adoption and in preparation of adoption forms. Advises new owners of pet-examination and neuterization services. Maintains list of prospective dog owners and contacts them when desired type of dog is available. Prepares dog-license forms and collects fees. Reviews shelter records of licensed-dog owners to identify owners of lost dogs; reviews other shelter records to help owners find lost pets. Compiles daily records required by animal shelter describing stray animals found by shelter workers and animals turned in by public.
GOE: 07.04.03 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

249.367-014 CAREER-GUIDANCE TECHNICIAN (education) alternate titles: career-information specialist; career resource technician

    Collects and organizes occupational data to provide source materials for school career information center, and assists students and teachers to locate and obtain materials: Orders, catalogues, and maintains files on materials relating to job opportunities, careers, technical schools, colleges, scholarships, armed forces, and other programs. Assists students and teachers to locate career information related to students' interests and aptitudes, or demonstrates use of files, shelf collections, and other information retrieval systems. Assists students to take and score self-administered vocational interest and aptitude tests. Keeps records of students enrolled in work experience program and other vocational programs to assist counseling and guidance staff. Schedules appointments with school guidance and counseling staff for students requiring professional assistance. May make presentations to parent and other groups to publicize activities of career center. May operate audio-visual equipment, such as tape recorders, record players, and film or slide projectors.
GOE: 11.02.04 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

249.367-018 CHARTER (amuse. & rec.)

    Observes horserace, calls out description of race to other worker, and records statistical and related data on race for use in racing publication: Focuses binoculars on distance markers along track during race and calls out horses' numbers, positions, estimate of distances of horses from inside rail and between horses, and related observable data for other worker to record. Revises record of order and distance between horses at finish line if different from intercom announcement of official results. Copies identifying information, such as horses' names and drivers, from racing form onto record. Transcribes race results, such as winning and intermediate times, purse, and prices paid to bettors from tote board onto record. Contacts judges, using intercom, for decisions on foul claims and notes record accordingly. Computes race completion times for all but winning horses, using formula. Mails completed record to printer for use in printing race results in racing publications.
GOE: 12.01.02 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

249.367-022 CREDIT AUTHORIZER (clerical) alternate titles: authorizer; charge-account authorizer

    Authorizes credit charges against customer's account: Receives charge slip or credit application by mail, or receives information from salespeople or merchants over telephone. Verifies credit standing of customer from information in files, and approves or disapproves credit, based on predetermined standards. May file sales slips in customer's ledger for billing purposes. May prepare credit cards or charge account plates. May keep record of customer's charges and payments and mail charge statement to customer.
GOE: 07.05.02 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 77

249.367-026 CREDIT CARD CONTROL CLERK (financial) alternate titles: card processing clerk

    Compiles, verifies, and files records and forms to control issuing, blocking (withholding), or renewal of credit cards, performing any combination of following duties: Receives shipments of plastic credit card blanks and verifies totals received against invoices. Assigns consecutive batch numbers to blank cards and stores cards in vault. Issues blank cards for imprinting, on requisition, and keeps records of batch numbers issued. Receives new or reissued printed cards, verifies number sequence, and compares identifying data on cards with data on application files to detect errors. Compiles lists of cards containing errors and initiates correction forms. Places completed credit cards and establishment literature into envelopes for mailing. Receives returned cards and reviews correspondence or searches records to determine customer reasons for return. Receives blocking notices from officials and places designated cards in hold file until release is authorized. Destroys inaccurate, mutilated, undelivered, withheld, or expired cards, in presence of witnesses, using scissors. Compiles list of destroyed cards and records reasons for destruction, using computer. Occasionally verifies customers' account balances to expedite issuance or renewal of cards. Maintains related files and control records. Issues cards for automated teller machines.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 87

249.367-030 DOG LICENSER (nonprofit org.)

    Canvasses assigned area to locate and advise dog owners of licensing law; to assist with license applications; and to collect license fees: Visits homes and questions dog owners to determine compliance with licensing law. Explains requirements to dog owners, fills out applications, and collects license fees or gives application to owners for mailing. Counts collected fees and applications. Submits fees and reports to department for record.
GOE: 07.04.03 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77

249.367-034 EVALUATOR (nonprofit org.)

    Estimates market value of items donated to vocational rehabilitation organization and prepares and mails tax receipts to donors: Sorts collection receipts by type of items donated. Estimates market value of items, using standard formula, and totals amount donated. Prepares tax receipt and mails to donor.
GOE: 05.09.02 STRENGTH: L GED: R4 M2 L2 SVP: 4 DLU: 77

249.367-042 GAS-DISTRIBUTION-AND-EMERGENCY CLERK (utilities)

    Receives and relays telephone reports of gas emergencies and control-panel readings for gas-distribution-control-center of public utility company: Answers telephone reports of gas emergencies, such as leaks and fires, from general public, police, and fire departments, and notifies company personnel responsible for dispatch of service crews and issuance of reports to governmental agencies. Files charts and records of gas pressure, volume, and flow, and posts by category in daily logbook. Calculates statistical data from recorded readings and prepares gas supply-and-demand charts for use by GAS DISPATCHER (pipe lines; utilities).
GOE: 07.04.05 STRENGTH: S GED: R4 M3 L3 SVP: 6 DLU: 77

249.367-046 LIBRARY ASSISTANT (library) alternate titles: book-loan clerk; circulation clerk; desk attendant; library attendant; library clerk; library helper

    Compiles records, sorts and shelves books, and issues and receives library materials, such as books, films, slides, and phonograph records: Records identifying data and due date on cards by hand or using photographic equipment to issue books to patrons. Inspects returned books for damage, verifies due-date, and computes and receives overdue fines. Reviews records to compile list of overdue books and issues overdue notices to borrowers. Sorts books, publications, and other items according to classification code and returns them to shelves, files, or other designated storage area. Locates books and publications for patrons. Issues borrower's identification card according to established procedures. Files cards in catalog drawers according to system. Repairs books, using mending tape and paste and brush, and places plastic covers on new books. Answers inquiries of nonprofessional nature on telephone and in person and refers persons requiring professional assistance to LIBRARIAN (library) 100.127-014. May type material cards or issue cards and duty schedules. May be designated according to type of library as Bookmobile Clerk (library); Branch-Library Clerk (library); or according to assigned department as Library Clerk, Art Department (library).
GOE: 11.02.04 STRENGTH: L GED: R3 M2 L3 SVP: 5 DLU: 82

249.367-058 PARTS-ORDER-AND-STOCK CLERK (clerical) alternate titles: purchaser, automotive parts

    Purchases, stores, and issues spare parts for motor vehicles or industrial equipment: Obtains purchase order number from purchasing department and assigns identifying number. Reads shop manuals to ascertain type and specification of part. Visits, telephones, telegraphs, or contacts vendors by mail to order parts. Compares invoices against requisitions to verify quality and quantity of merchandise received. Stores purchased parts in storeroom bins and issues parts to workers upon request. Keeps records of parts received and issued, and inventories parts in storeroom periodically. May record repair time expended by mechanics. May requisition parts from central parts department for national organization.
GOE: 05.09.01 STRENGTH: L GED: R3 M2 L2 SVP: 5 DLU: 77

249.367-062 PROCESS SERVER (business ser.)

    Serves court orders and processes, such as summonses and subpoenas: Receives papers to be served from magistrate, court clerk, or attorney. Locates person to be served, using telephone directories, state, county, and city records, or public utility records, and delivers document. Records time and place of delivery. May deliver general messages and documents between courts and attorneys.
GOE: 07.07.02 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77

249.367-066 PROCUREMENT CLERK (clerical) alternate titles: award clerk; bid clerk; buyer, assistant; purchase-request editor; purchasing-and-fiscal clerk; purchasing clerk; purchasing-contracting clerk

    Compiles information and records to prepare purchase orders for procurement of material for industrial firm, governmental agency, or other establishment: Verifies nomenclature and specifications of purchase requests. Searches inventory records or warehouse to determine if material on hand is in sufficient quantity. Consults catalogs and interviews suppliers to obtain prices and specifications. Types or writes invitation-of-bid forms and mails forms to supplier firms or for public posting. Writes or types purchase order and sends copy to supplier and department originating request. Compiles records of items purchased or transferred between departments, prices, deliveries, and inventories. Computes total cost of items purchased, using calculator. Confers with suppliers concerning late deliveries. May compare prices, specifications, and delivery dates and award contract to bidders or place orders with suppliers or mail order firms. May verify bills from suppliers with bids and purchase orders and approve bills for payment. May classify priority regulations.
GOE: 07.01.02 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 86

249.367-070 ROUTING CLERK (nonprofit org.)

    Determines truck routes involved and issues route slips to drivers to pick up donated clothing, furniture, and general merchandise for vocational rehabilitation organization: Reviews presorted route slips and reviews street maps to determine appropriate route, based on type and quantity of merchandise pledged and location of donor. Issues route slips to drivers. Answers telephone and mail inquiries and complaints from donors concerning pickups; and advises drivers of problems or reschedules pickup. Occasionally takes pickup orders. Prepares daily truck-collection report based on information from drivers, and keeps attendance, safety, and maintenance records.
GOE: 07.05.04 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

249.367-074 TEACHER AIDE II (education) alternate titles: teacher aide, clerical

    Performs any combination of following duties in classroom to assist teaching staff of public or private elementary or secondary school: Takes attendance. Grades homework and tests, using answer sheets, and records results. Distributes teaching materials to students, such as textbooks, workbooks, or paper and pencils. Maintains order within school and on school grounds. Operates learning aids, such as film and slide projectors and tape recorders. Prepares requisitions for library materials and stockroom supplies. Types material and operates duplicating equipment to reproduce instructional materials.
GOE: 07.01.02 STRENGTH: L GED: R3 M3 L3 SVP: 3 DLU: 86

249.367-078 TEST TECHNICIAN (clerical) alternate titles: evaluation aide; test examiner

    Administers and scores psychological, vocational, or educational tests: Distributes test blanks or apparatus to individuals being tested. Reads directions orally from testing manual, or gives other standardized directions. Demonstrates use of test apparatus or discusses practice exercises to familiarize individuals with testing material. Monitors test group to ensure compliance with directions. Times test with stop watch or electric timer. Scores test with test-scoring key or machine. May schedule time and place for test to be administered. May administer test designed to measure work skills of mentally or physically handicapped individuals. Records results on test paper, work application, or test profile form.
GOE: 07.01.07 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 80

249.367-082 PARK AIDE (government ser.) alternate titles: park technician; ranger aide

    Assists PARK RANGER (government ser.) 169.167-042 or PARK SUPERINTENDENT (government ser.) 188.167-062 in operation of state or national park, monument, historic site, or recreational area through performance of any combination of clerical and other duties: Greets visitors at facility entrance and explains regulations. Assigns campground or recreational vehicle sites, and collects fees at park offering camping facilities. Monitors campgrounds, cautions visitors against infractions of rules, and notifies PARK RANGER (government ser.) of problems. Replenishes firewood, and assists in maintaining camping and recreational areas in clean and orderly condition. Conducts tours of premises and answers visitors' questions when stationed at historic park, site, or monument. Operates projection and sound equipment and assists PARK RANGER (government ser.) in presentation of interpretive programs. Provides simple first-aid treatment to visitors injured on premises and assists persons with more serious injuries to obtain appropriate medical care. Participates in carrying out fire-fighting or conservation activities. Assists other workers in activities concerned with restoration of buildings and other facilities or excavation and preservation of artifacts when stationed at historic or archeological site.
GOE: 07.04.03 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 86

249.367-086 SATELLITE-INSTRUCTION FACILITATOR (education) alternate titles: satellite-project site monitor

    Monitors training programs transmitted by communication satellite from institution of higher learning to remote educational institution or facility: Registers students for satellite communication courses and sells and distributes textbooks and other classroom materials. Activates audiovisual receiver and monitors classroom viewing of live or recorded courses transmitted by communication satellite. Stimulates classroom discussion immediately after broadcast, following standardized format. Monitors live seminar transmittals from institute of higher learning, elicits responses from classroom students, and consolidates and transmits students' questions by teletype or telephone to seminar participants for direct response via satellite. Distributes homework assignments and test blanks to students. Collects completed assignments and tests and mails them to institute of higher learning. Maintains class attendance records.
GOE: 07.01.02 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 86

249.367-090 ASSIGNMENT CLERK (clerical)

    Compiles data to notify establishment personnel of position vacancies, and identifies and assigns qualified applicants, following specified guidelines and procedures: Scans reports to detect listings of vacancies or receives telephone notices of vacancies from establishment personnel. Types or writes information, such as position titles, shifts, days off, and application deadlines, on vacancy advertisement forms. Reviews bid slips or similar application forms submitted by employees in response to advertisement and verifies relevant data on application against data in personnel records. Selects applicants meeting specified criterion, such as seniority, and notifies concerned personnel of selection. Compiles and disperses position assignment notices to notify other establishment personnel of applicants selected to fill vacancies. Records data on specified forms to update personnel and employment records.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L2 SVP: 5 DLU: 86

249.387-010 BROADCAST CHECKER (radio-tv broad.) alternate titles: log clerk; program checker

    Monitors radio and television programs to detect contract violations with advertisers and program producers and violations of Federal Communications Commission (FCC) regulations and to detect audio and video irregularities: Times program elements, such as commercials, public service announcements, and news bulletins, using stopwatch. Observes and listens to programs to determine if FCC regulations and contract provisions with advertisers and program producers have been violated and whether quality of broadcast conforms to station and FCC standards. Logs length, type, and time of irregularities.
GOE: 11.10.02 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77

249.387-014 INTELLIGENCE CLERK (military ser.)

    Collects and organizes intelligence information from various established sources for production of intelligence documents: Reviews data to ascertain accuracy of data and reliability of sources. Compiles intelligence information and disseminates data through media, such as situation maps, charts, briefings, reports, and publications. Maintains intelligence libraries.
GOE: 07.05.03 STRENGTH: M GED: R3 M3 L3 SVP: 6 DLU: 77

249.387-018 PEDIGREE TRACER (clerical) alternate titles: pedigree researcher

    Traces animal genealogy to certify or establish individual pedigree. Consults charts, books, and breeding records to ascertain lineage, names, ownerships, and show or racing performance records of ancestors. Records data and issues certificates.
GOE: 07.05.02 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

249.387-022 READER (business ser.) alternate titles: clipping marker; press reader; press-service reader

    Reads newspapers, magazines, and other periodicals for articles of prescribed subject matter, and marks items to be clipped, using colored pencils and customer code system.
GOE: 07.05.02 STRENGTH: S GED: R3 M1 L3 SVP: 4 DLU: 77

249.467-010 INFORMATION CLERK-CASHIER (amuse. & rec.)

    Cashes checks for patrons and provides information concerning racetrack activities: Receives specified amounts of monies from money room for check-cashing funds. Examines patrons' credentials and cashes checks. Directs patrons to such facilities as betting and paying windows and food and beverage concessions. Resolves patrons' claims of winning tickets not honored by PARIMUTUEL-TICKET CASHIER (amuse. & rec.). Examines tickets under fluorescent light to verify watermark and establish validity. Confers with payment personnel to effect payment or refers disputed claims to supervisory personnel for resolution. Keeps records of customer complaints and suggestions regarding facilities and submits records to supervisory personnel.
GOE: 07.03.01 STRENGTH: L GED: R3 M2 L3 SVP: 5 DLU: 77

249.587-010 BOARD ATTENDANT (amuse. & rec.) alternate titles: gambling broker; racing-board marker; wall attendant

    Writes racing information, such as betting odds, entries, and winning time, on paper sheets affixed to walls or on blackboards of bookmaking establishment. Works from stepladder.
GOE: 09.05.05 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 77

249.587-014 CUTTER-AND-PASTER, PRESS CLIPPINGS (business ser.) alternate titles: tearer, press clipping; trimmer, press clippings

    Tears or cuts out marked articles or advertisements from newspapers and magazines, using knife or scissors. Records name of publication, page and location, date, and name of customer on label, and affixes label to clipping.
GOE: 07.07.03 STRENGTH: S GED: R2 M1 L1 SVP: 2 DLU: 77

249.587-018 DOCUMENT PREPARER, MICROFILMING (business ser.)

    Prepares documents, such as brochures, pamphlets, and catalogs, for microfilming, using paper cutter, photocopying machine, rubber stamps, and other work devices: Cuts documents into individual pages of standard microfilming size and format when allowed by margin space, using paper cutter or razor knife. Reproduces document pages as necessary to improve clarity or to reduce one or more pages into single page of standard microfilming size, using photocopying machine. Stamps standard symbols on pages or inserts instruction cards between pages of material to notify MICROFILM-CAMERA OPERATOR (business ser.) 976.682-022 of special handling, such as manual repositioning, during microfilming. Prepares cover sheet and document folder for material and index card for company files indicating information, such as firm name and address, product category, and index code, to identify material. Inserts material to be filmed in document folder and files folder for processing according to index code and filming priority schedule.
GOE: 07.05.03 STRENGTH: S GED: R3 M1 L2 SVP: 2 DLU: 86

249.687-010 OFFICE COPY SELECTOR (print. & pub.)

    Inspects publications, such as magazines, catalogs, and pamphlets for conformance to quality standards, and selects copies of highest quality for distribution to management, publishers, and clients according to distribution list: Reviews distribution list for specific publication in order to ascertain number of copies required for distribution. Examines overall appearance of copies received from production department for conformance to quality standards. Examines each page of copies for uniformity of margins, quality of multicolored and monocolored illustrations, missing pages, and other defects. Sorts copies with highest overall quality and routes stack to management. Selects copies which have highest quality reproductions of advertisements and feature articles, tags individual copies or bundles according to distribution sheet, and routes stacks to mailing room. Keeps records of copies distributed.
GOE: 07.05.04 STRENGTH: L GED: R3 M1 L2 SVP: 3 DLU: 77

249.687-014 PAGE (library) alternate titles: runner; shelver; shelving clerk; stack clerk

    Locates library materials, such as books, periodicals, and pictures for loan, and replaces material in shelving area (stacks) or files, according to identification number and title. Trucks or carries material between shelving area and issue desk. May clip premarked articles from periodicals.
GOE: 07.07.02 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

25 SALES OCCUPATIONS, SERVICES

    This division includes occupations concerned with selling real estate, insurance, securities, and other business, financial, and consumer services.

250 SALES OCCUPATIONS, REAL ESTATE, INSURANCE, SECURITIES, AND FINANCIAL SERVICES

    This group includes occupations concerned with renting, buying, and selling real property for clients; selling insurance to clients; buying and selling securities; and selling financial services, such as accounting, auditing, tax, credit checking, financial planning, lending and other services of financial institutions.

250.157-010 SUPERINTENDENT, SALES (construction) alternate titles: sales representative

    Plans and promotes sale of new and custom-built homes for building contractor: Plans and organizes sales promotion programs and techniques in cooperation with suppliers of household appliances, furnishings, and equipment. Locates and appraises undeveloped areas for building sites, based on evaluation of area market conditions. Interviews prospective clients and shows homes under construction to display construction features and quality of work. Reviews plans and specifications for custom-built homes with client and ARCHITECT (profess. & kin.) to clarify costs and construction details in preliminary negotiations for contract. Recommends construction features and available decorating options, such as cabinet installations, to aid client in formulating plans. Answers questions regarding work under construction. May assess clients' financial status to determine eligibility for financing home through contractor. May arrange for sale of client's present home [SALES AGENT, REAL ESTATE (real estate)].
GOE: 08.02.04 STRENGTH: L GED: R5 M4 L5 SVP: 7 DLU: 77

250.257-010 SALES AGENT, INSURANCE (insurance) alternate titles: insurance agent

    Sells insurance to new and current clients: Compiles lists of prospective clients to provide leads for additional business. Contacts prospective clients and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstances, and utilizing persuasive sales techniques. Calculates and quotes premium rates for recommended policies, using calculator and rate books. Calls on policyholders to deliver and explain policy, to suggest additions or changes in insurance program, or to make changes in beneficiaries. May collect premiums from policyholders and keep record of payments. Must hold license issued by state. May be designated according to type of insurance sold as Sales Agent, Casualty Insurance (insurance); Sales Agent, Fire Insurance (insurance); Sales Agent, Life Insurance (insurance); Sales Agent, Marine Insurance (insurance). May work independently selling variety of insurance, such as life, fire, casualty, and marine, for many companies and be designated Insurance Broker (insurance). May work independently selling for one company and be designated General Agent (insurance).
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 81

250.257-014 FINANCIAL PLANNER (profess. & kin.)

    Develops and implements financial plans for individuals, businesses, and organizations, utilizing knowledge of tax and investment strategies, securities, insurance, pension plans, and real estate: Interviews client to determine client's assets, liabilities, cash flow, insurance coverage, tax status, and financial objectives. Analyzes client's financial status, develops financial plan based on analysis of data, and discusses financial options with client. Prepares and submits documents to implement plan selected by client. Maintains contact with client to revise plan based on modified needs of client or changes in investment market. May refer client to other establishments to obtain services outlined in financial plan. May sell insurance to client, recommending amount and type of coverage [SALES AGENT, INSURANCE (insurance) 250.257-010]. May buy and sell stocks and bonds for client [REGISTERED REPRESENTATIVE (financial) 250.257-018]. May rent, buy, and sell property for client [SALES AGENT, REAL ESTATE (real estate) 250.357-018]. May be registered with professional self-regulatory association and be designated Certified Financial Planner (profess. & kin.).
GOE: 08.01.02 STRENGTH: S GED: R5 M3 L4 SVP: 8 DLU: 86

250.257-018 REGISTERED REPRESENTATIVE (financial) alternate titles: account executive; broker; investment executive; securities broker; stock-broker

    Sells financial products and services to clients for investment purposes, applying knowledge of securities, investment plans, market conditions, regulations, and financial situation of clients: Identifies potential clients, using advertising campaigns, mailing lists, and personal contacts. Solicits business from potential clients. Interviews clients to determine financial position, resources, assets available to invest, and financial goals. Provides clients with information and advice on purchase or sale of securities, financial services, and investment plans, based on review of professional publications and other financial literature, and knowledge of securities market and financial services industry. Completes sales order tickets and submits completed tickets to support personnel for processing of client requested transaction. Must pass state examination to receive license and become registered to sell securities. May read status reports and perform calculations to monitor client accounts and verify transactions. May work for firm that offers discounted brokerage fees and does not offer advice to clients. May develop and implement financial plans, and sell insurance, real estate, or securities [FINANCIAL PLANNER (profess. & kin.) 250.257-014].
GOE: 11.06.04 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 89

250.257-022 SALES REPRESENTATIVE, FINANCIAL SERVICES (financial)

    Sells financial services to customers of financial institution: Develops prospects from current commercial customers, referral leads, and other sources. Contacts prospective customers to present information on available services, such as deposit accounts, lines-of-credit, sales or inventory financing, cash management, or investment services. Determines customers' financial services needs and prepares proposals to sell services. Reviews business trends and advises customers regarding expected fluctuations. Attends sales and trade meetings to develop new business prospects. May make presentations on financial services to groups to attract new clients. May prepare forms or agreement to complete sale. May evaluate costs and revenue of agreements to determine if they are profitable to continue. May sell services, such as check processing and collecting, record keeping and reporting, trust, investment, or safekeeping services, or products such as travelers checks, to other financial institutions. May solicit businesses to participate in consumer credit card program.
GOE: 08.01.02 STRENGTH: L GED: R5 M4 L5 SVP: 7 DLU: 89

250.357-010 BUILDING CONSULTANT (wholesale tr.)

    Sells new home construction to property owners: Displays and explains features of company house plans, using such visual aids as brochures, architectural drawings, samples of construction materials, and photographic slides. Secures construction financing with own firm or mortgage company. Contacts utility companies for service hookup to client's property. May appraise client's unimproved property to determine loan value. May investigate client's credit status. May search public records to ascertain that client has clear title to property. May contact utility companies for service hookup in customer's property.
GOE: 08.02.04 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

250.357-014 LEASING AGENT, RESIDENCE (real estate) alternate titles: rental agent

    Shows and leases apartments, condominiums, homes, or mobile home lots to prospective tenants: Interviews prospective tenants and records information to ascertain needs and qualifications. Accompanies prospects to model homes and apartments and discusses size and layout of rooms, available facilities, such as swimming pool and saunas, location of shopping centers, services available, and terms of lease. Completes lease form or agreement and collects rental deposit. May inspect condition of premises periodically and arrange for necessary maintenance. May compile listings of available rental property. May compose newspaper advertisements. May be required to have real estate agent's license. May contact credit bureau to obtain credit report on prospective tenant.
GOE: 08.02.04 STRENGTH: L GED: R4 M2 L4 SVP: 5 DLU: 89

250.357-018 SALES AGENT, REAL ESTATE (real estate) alternate titles: real-estate agent

    Rents, buys, and sells property for clients on commission basis: Studies property listings to become familiar with properties for sale. Reviews trade journals and attends staff and association meetings to keep informed of marketing conditions, property values, and legislation which would affect real estate industry. Interviews prospective clients to solicit listings. Accompanies prospects to property sites, quotes purchase price, describes features, and discusses conditions of sale or terms of lease. Draws up real estate contracts, such as deeds, leases, and mortgages, and negotiates loans on property. Must have license issued by state. May hold broker's license and be designated Real-Estate Broker (real estate). May assist buyer and seller in obtaining pertinent information or services, such as finance, maintenance, repair, or obtaining an appraisal. May obtain pictures and measurements of rooms, doors, windows, or any other specified areas for inclusion in newspaper advertisement and real estate booklets listing description of property. May inspect property to determine if repairs are needed and notify owner. May conduct seminars and training sessions for sales agents to improve sales techniques. May prepare closing statements, oversee signing of real estate documents, disburse funds, and coordinate closing activities.
GOE: 08.02.04 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 89

250.357-022 SALES REPRESENTATIVE (motor trans.)

    Sells warehouse space and services to manufacturers and jobbers, performing duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.06 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 77

250.357-026 SALES AGENT, FINANCIAL-REPORT SERVICE (business ser.) alternate titles: sales agent, credit services

    Sells services, such as credit, financial, insurance, employee investigation reports, and credit-rating books to business establishments: Calls on establishments, such as financial institutions and commercial and industrial firms, to explain services offered by agency. Explains advantages of using impartial and factual reports and data as basis for assigning credit ratings, insurance, or security risks. May also sell equipment, such as portable teletype terminal units, for use in immediate retrieval of computerized data.
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

251 SALES OCCUPATIONS, BUSINESS SERVICES, EXCEPT REAL ESTATE, INSURANCE, SECURITIES, AND FINANCIAL SERVICES

    This group includes occupations concerned with selling business services, such as management consulting, data processing, clerical, janitorial, and exterminating services.

251.157-014 SALES REPRESENTATIVE, DATA PROCESSING SERVICES (business ser.)

    Contacts representatives of government, business, and industrial organizations to solicit business for data processing establishment: Calls on prospective clients to explain types of services provided by establishment, such as inventory control, payroll processing, data conversion, sales analysis, and financial reporting. Analyzes data processing requirements of prospective client and draws up prospectus of data processing plan designed specifically to serve client's needs. Consults SYSTEMS ANALYST (profess. & kin.) 030.167-014 and COMPUTER SYSTEMS HARDWARE ANALYST (profess. & kin.) 033.167-010 employed by data processing establishment to secure information concerning methodology for solving unusual problems. Quotes prices for services outlined in prospectus. Revises or expands prospectus to meet client's needs. Writes order and schedules initiation of services. Periodically confers with clients and establishment personnel to verify satisfaction with service or to resolve complaints.
GOE: 08.01.02 STRENGTH: L GED: R5 M5 L5 SVP: 7 DLU: 86

251.257-014 SALES AGENT, PSYCHOLOGICAL TESTS AND INDUSTRIAL RELATIONS (business ser.; print. & pub.)

    Sells programs of industrial relations, public relations, psychological counseling, and psychological, intelligence, and aptitude testing to schools and business organizations, working for industrial psychological firm or for book publisher: Interviews management officials of business to explain advantages of utilizing services offered. Analyzes program needs of organization and recommends appropriate psychological or testing program. Answers questions about services. Takes orders for services. Aids in integrating program into firm's method of operation. May give instructions to organization personnel in administration, scoring, and interpretation of tests.
GOE: 08.01.02 STRENGTH: L GED: R5 M4 L5 SVP: 7 DLU: 77

251.357-010 SALES AGENT, BUSINESS SERVICES (business ser.)

    Sells business service, such as food-vending, trading stamps, detective, armored truck, telephone-answering, linen supply, and cleaning service: Develops list of prospective customers by studying business and telephone directories, consulting business associates, and observing business establishment while driving through sales territory. Reviews orders for ideas to expand services available to present customers. Calls on prospects to explain features of services, cost, and advantages. Writes orders and schedules initiation of services. Confers with customers and company officials to resolve complaints. May collect payments on accounts. May be designated according to service sold as Sales Agent, Food-Vending Service (wholesale tr.); Sales Agent, Protective Service (business ser.); Sales Agent, Trading Stamps (business ser.).
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

251.357-018 SALES AGENT, PEST CONTROL SERVICE (business ser.) alternate titles: sales agent, exterminating service

    Sells pest-control service to home owners and commercial concerns: Selects prospects in assigned territory from account file, list of firms with possible need, and from potential customers who have requested service. Calls on prospect to explain service. Inspects premises to ascertain presence of vermin. Prepares contract for customers including such information as name of pest, area of infestation, and remedy required, based on knowledge of pest, structural damage, kinds of insecticides, and conditions conducive to pest development. Quotes price, obtains consent of customer, and schedules EXTERMINATOR (any industry) to initiate treatment. May treat infested areas [EXTERMINATOR, TERMITE (business ser.)].
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

251.357-022 SALES REPRESENTATIVE, FRANCHISE (business ser.)

    Solicits purchase of franchise operation by contacting persons who meet organization's standards: Visits prospects to explain advantages of franchised business, services to be rendered, costs, location, and financial arrangements. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May assist franchise purchaser in early stages of operating business. May confer with purchaser and company officials to resolve complaints.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

251.357-026 SALES REPRESENTATIVE, HERBICIDE SERVICE (business ser.)

    Sells weed-eradication service to firms desiring right-of-way maintenance, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. Confers with prospective customer to determine amount of ground surface to be treated, unusual vegetation problems, terrain, and other factors influencing price of service. Consults with technical staff, when needed, to arrive at proposal and price quotation.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

252 SALES OCCUPATIONS, TRANSPORTATION SERVICES

    This group includes occupations concerned with selling passenger and freight transportation services. Includes arranging passenger travel and lodging accommodations by travel agents.

252.152-010 TRAVEL AGENT (business ser.; motor trans.; retail trade) alternate titles: travel counselor

    Plans itineraries, and arranges accommodations and other travel services for customers of travel agency: Converses with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required. Provides customer with brochures and publications containing travel information, such as local customs, points of interest, and special events occurring in various locations, or foreign country regulations, such as consular requirements and currency limitations. Computes cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quotes package tours' costs. Books transportation and hotel reservations, using computer terminal or telephone. Prints or requests transportation carrier tickets, using computer printer system or system link to travel carrier. Collects payment for transportation and accommodations from customer. Plans, describes, arranges, and sells itinerary tour packages and promotional travel incentives offered by various travel carriers, utilizing knowledge of available travel services and promotional techniques. May specialize in foreign or domestic travel, individual or group travel, specific geographic area, airplane charters, or package tours. May be located in transportation terminal and specialize in group and individual escorted tours and be designated Tour Agent (motor trans.).
GOE: 08.02.06 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 81

252.257-010 TRAFFIC AGENT (air trans.; motor trans.; r.r. trans.; water trans.) alternate titles: sales representative

    Solicits freight business from industrial and commercial firms and passenger-travel business from travel agencies, schools, clubs, and other organizations: Calls on prospective shippers to explain advantages of using company facilities. Quotes tariffs, rates, and train schedules. Explains available routes, load limits, and special equipment available, and offers suggestions in method of loading, crating, and handling freight. Calls on travel agents, schools, clubs, and other organizations to explain available accommodations offered by company. Quotes fares, schedules, and available itineraries offered to groups by company. Speaks to members of groups and organizations and exhibits travel movies showing points of interest along routes to stimulate interest in travel. Distributes descriptive pamphlets. Acts as liaison between shipper and carrier to obtain information for settling complaints. May specialize in soliciting freight or passenger contracts or may travel from community to community to solicit freight and passenger patronage and be designated Freight-Traffic Agent (air trans.; motor trans.; r.r. trans.; water trans.); Passenger Traffic Agent (air trans.; motor trans.; r.r. trans.; water trans.); Traveling-Freight-And-Passenger Agent (air trans.; motor trans.; r.r. trans.; water trans.).
GOE: 08.01.02 STRENGTH: L GED: R5 M3 L4 SVP: 7 DLU: 77

252.357-010 CRATING-AND-MOVING ESTIMATOR (motor trans.; r.r. trans.)

    Solicits freight or storage business from homeowners and business establishments and estimates packing, crating, moving, and storage costs: Develops lists of prospective customers from review of publications and contacts with business and real estate firms, providing such information as personnel transfers and home-sales listings. Calls on prospect at home or business establishment and describes services provided by company. Examines goods to be moved or stored, estimates cubic feet of storage or shipping space required, using comparison chart, and computes cost of packing, crating, moving, shipping, and delivering household goods, machinery, or other material. Records details on itemized sales contract, such as value and description of goods, packing instructions, and charge for each service.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

252.357-014 SALES REPRESENTATIVE, SHIPPING SERVICES (motor trans.)

    Solicits shipper's account for parcel-delivery firm: Visits management of new businesses and those with change of ownership to promote new business and obtain contracts for service. Explains shipping rates and regulations regarding wrapping, size, handling, and weight of parcels. Completes service contract form. Reviews shipper's accounts to identify problems, such as overdue accounts, proposed changes in pickup and delivery schedules, failure of shipper to follow parcel wrapping and handling requirements, and frequency and type of shipper's claims. Calls on shipper's representatives to discuss and resolve problems.
GOE: 08.01.02 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 77

253 SALES OCCUPATIONS, UTILITIES

    This group includes occupations concerned with selling utility services, such as gas, electric power, and telephone and telegraph services.

253.157-010 COMMUNICATIONS CONSULTANT (tel. & tel.) alternate titles: special-service representative

    Contacts residential, commercial, and industrial telephone company subscribers to ascertain communication problems and needs and promote use of telephone services, utilizing knowledge of marketing conditions, contracts, sales methods, and communications services and equipment: Discusses communication services, such as telephone, teletypewriter, or ticker tape, with subscriber representative to inform representative of services available, and obtains information, such as size of physical plant, range of desired communication, and type of equipment or service desired. Consults with other workers regarding communication needs of subscriber to obtain information, such as availability and cost of services or equipment requested. Analyzes information obtained to determine practicability of subscriber request and advises subscriber representative on selection and utilization of services. Prepares sales contracts. Reviews subscriber accounts to determine and evaluate utilization of communication services. May specialize in sales of commercial, industrial, or residential telephone services and be designated Communications Consultant, Commercial Services (tel. & tel.); Communications Consultant, Industrial Services (tel. & tel.); Communications Consultant, Residential Services (tel. & tel.).
GOE: 08.01.01 STRENGTH: L GED: R5 M3 L4 SVP: 6 DLU: 87

253.257-010 SALES REPRESENTATIVE, TELEPHONE SERVICES (tel. & tel.) alternate titles: commercial representative

    Sells telephone services to business accounts: Contacts and visits commercial customers to review telephone service. Analyzes communication needs of business establishments, using knowledge of type of business, available telephone equipment, and traffic studies. Recommends services, such as additional telephone instruments and lines, switchboard systems, dial- and key-telephone systems, private-branch exchanges, and speaker telephones. Quotes rates for equipment and writes up orders. Explains equipment usage, using brochures and demonstration equipment. May specialize in selling services to a particular industry.
GOE: 08.01.02 STRENGTH: L GED: R5 M3 L4 SVP: 6 DLU: 77

253.357-010 SALES REPRESENTATIVE, PUBLIC UTILITIES (tel. & tel.; utilities) alternate titles: commercial service representative

    Solicits prospective and existing commercial and residential clients to promote increased or economical use of public utilities, such as gas, electric power, telephone, and telegraph service: Inspects installations in existing establishments or reviews plans for new construction to determine potential need or necessity for extension of utility service. Advises customers in most economical use of utility to promote energy conservation and reduce cost. Quotes approximate rates, installation charges, and operating costs and explains company services. Writes construction requisitions and service applications, conforming to needs and requests of consumer. May investigate customers' complaints concerning bills. May be designated by type of utility sold as Sales Representative, Electric Service (utilities); Sales Representative, Gas Service (utilities); Sales Representative, Telephone and Telegraph Services (tel. & tel.) or by area in which utility is sold as Sales Representative, Rural Power (utilities).
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 78

254 SALES OCCUPATIONS, PRINTING AND ADVERTISING

    This group includes occupations concerned with selling printing services, display and classified advertising for publications, outdoor advertising, and art works used for advertising purposes.

254.251-010 SALES REPRESENTATIVE, GRAPHIC ART (business ser.)

    Sells graphic art, such as layout, illustration, and photography, to advertising agencies and industrial organizations for use in advertising and illustration: Plans and sketches layouts to meet customer needs. Advises customer in methods of composing layouts, utilizing knowledge of photographic and illustrative art and printing terminology. Informs customer of types of artwork available by providing samples. Computes job costs. Delivers advertising or illustration proofs to customer for approval. May write copy as part of layout.
GOE: 08.01.01 STRENGTH: L GED: R5 M3 L4 SVP: 7 DLU: 77

254.257-010 SALES REPRESENTATIVE, SIGNS AND DISPLAYS (fabrication, nec)

    Solicits and draws up contracts for signs and displays: Calls on advertisers and sales promotion people to obtain information concerning prospects for current advertising and sales promotion. Discusses advantages of and suggests ideas for signs and displays. Submits rendering or drawing of proposed sign or display to prospect. Draws up contract covering arrangements for designing, fabricating, erecting, and maintaining sign or display, depending on type of job and customer's wishes. May confer with architect in determining type of sign. May select and arrange for lease of site [SALES AGENT, REAL ESTATE (real estate)].
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

254.357-010 LEASING AGENT, OUTDOOR ADVERTISING (business ser.)

    Obtains leases to sites for outdoor advertising: Persuades property owners to lease sites for erection of billboard signs used in outdoor advertising. Arranges price and draws up lease. May locate potential billboard sites, using automobile to travel through assigned district. May search legal records for land ownership.
GOE: 11.12.02 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77

254.357-014 SALES REPRESENTATIVE, ADVERTISING (print. & pub.) alternate titles: advertising-sales representative; advertising solicitor

    Sells classified and display advertising space for publication: Prepares list of prospects from leads in other papers and from old accounts. Obtains pertinent information concerning prospect's past and current advertising for use in sales presentation. Visits advertisers to point out advantages of own publication and exhibits prepared layouts with mats and copy with headings. May collect payments due. Usually designated by type of advertising sold as Sales Representative, Classified Advertising (print. & pub.); Sales Representative, Display Advertising (print. & pub.).
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

254.357-018 SALES REPRESENTATIVE, PRINTING (wholesale tr.)

    Visits business establishments to solicit business for printing firm: Interviews purchasing personnel and quotes prices on printed material from schedule or secures price from ESTIMATOR, PRINTING (print. & pub.). Explains technical phases, such as type size and style, paper stock, binding materials, and various methods of reproduction. Contacts prospects, following leads submitted by management, established customers, or developed through other sources. May prepare sales promotional letters to be sent to prospective customers. May submit formal bids on large orders of printed matter.
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

254.357-022 SALES REPRESENTATIVE, SIGNS (fabrication, nec)

    Sells electric, cutout, neon, engraved, or painted signs, to be made according to customers' specifications, from materials, such as wood, metal, or plastic, utilizing knowledge of lettering, color harmony, and processes involved in making various signs. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

259 SALES OCCUPATIONS, SERVICES, N.E.C.

    This group includes occupations, not elsewhere classified, concerned with selling services.

259.157-010 SALES REPRESENTATIVE, AUDIOVISUAL PROGRAM PRODUCTIONS (motion picture)

    Contacts prospective customers to sell service of producing motion pictures or recordings designed to inform specific audiences about goods, services, or procedures, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title: Records customer's instructions and plans preliminary programs commensurate with customer's objectives and budget limitations. Obtains information necessary for production specialists to produce programs that accomplish customer's aims. Consults with production specialists to obtain cost estimate of program and submits estimate to customer for approval.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

259.157-014 SALES REPRESENTATIVE, HOTEL SERVICES (hotel & rest.)

    Contacts representatives of government, business, associations, and social groups to solicit business for hotel, motel, or resort: Reviews information on sales meetings, conventions, training classes, overnight travel, and other functions held by organization members to select prospective customers for hotel services. Calls on prospects to solicit business, analyzes requirements of function, outlines available hotel facilities and services offered, and quotes prices. Verifies reservations by letter, or draws up contract and obtains signatures. Confers with customer and hotel department heads to plan function details, such as space requirements, publicity, time schedule, food service, and decorations. May serve as convention advisor or coordinator during function to minimize confusion and resolve problems, such as space adjustment and need for additional equipment. May select and release hotel publicity. May prepare and mail advance brochures to prospective customers.
GOE: 08.01.02 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 81

259.257-010 SALES REPRESENTATIVE, EDUCATION COURSES (education)

    Solicits applications for enrollment in technical, commercial, and industrial schools: Contacts prospects, explains courses offered by school, and quotes fees. Advises prospective students on selection of courses based on their education and vocational objectives. Compiles registration information. May accept registration fees or tuition payments. May be designated according to type of school as Sales Representative, Business Courses (education); Sales Representative, Correspondence Courses (education).
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

259.257-014 SALES REPRESENTATIVE, ELECTROPLATING (wholesale tr.)

    Sells electroplating services to manufacturers of formed metal and plastic products: Visits industrial establishments that manufacture formed metal and plastic products, such as metal automotive parts and plastic radio and television control panels. Evaluates structural characteristics and properties of products and determines specifications of finishing process, such as plating, anodizing, and coloring, utilizing knowledge of electroplating processes on metal and plastic. Confers with production staff of electroplating establishment to analyze special problems related to customer's product. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R5 M4 L4 SVP: 7 DLU: 77

259.257-018 SERVICE REPRESENTATIVE, ELEVATORS, ESCALATORS, AND DUMBWAITERS (wholesale tr.)

    Sells maintenance service and engineering improvements for elevators, escalators, and dumbwaiters, applying knowledge of mechanical engineering: Compiles list of prospective customers and schedules contacts according to sales potential and geographical location. Explains type of service available and quotes cost of servicing equipment, explains tasks performed to achieve maximum performance, such as lubrication, electronic testing, and inspection of cables. Writes service contracts for new customers and renewal contracts for current customers. Explains benefits of modernizing equipment, such as improved speed, safety, and appearance. Inspects equipment and tallies traffic in building. Writes report of equipment to be modernized and changes to be made, and submits to engineering department for cost quotations. Presents proposal to customer for approval. Prepares monthly report of contracts sold, details of business transactions, and customers contacted. May sell elevator, escalator, and dumbwaiter parts to owners who maintain own equipment.
GOE: 08.01.01 STRENGTH: L GED: R5 M4 L4 SVP: 5 DLU: 77

259.257-022 SALES REPRESENTATIVE, SECURITY SYSTEMS (business ser.)

    Sells burglar, fire, and medical emergency alarm systems and security monitoring services to individuals and businesses: Contacts prospective customers to explain security monitoring services and to demonstrate alarm systems. Examines customer's home or business and analyzes customer's requirements to recommend security system to meet customer's needs. Explains operation of security system after installation. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.02 STRENGTH: M GED: R4 M3 L4 SVP: 5 DLU: 86

259.357-010 GROUP-SALES REPRESENTATIVE (amuse. & rec.) alternate titles: promotor, group-ticket sales

    Promotes sale of group or season tickets for sports or other entertainment events: Telephones, visits, or writes to organizations, such as chambers of commerce, corporate-employee-recreation clubs, social clubs, and professional groups, to persuade them to purchase group tickets or season tickets to sports or other entertainment events, such as baseball, horseracing, or stage plays. Quotes group-ticket rates, arranges for sale of tickets and seating for group on specific date(s), and obtains payment. May arrange for club to sponsor sports event, such as one of races at horseracing track.
GOE: 08.02.08 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77

259.357-014 SALES REPRESENTATIVE, DANCING INSTRUCTIONS (education)

    Sells dancing instructions to patrons at dance studio: Interviews patron to ascertain dancing background. Dances with patron to determine dancing ability and discusses ability with patron. Devises plan of instruction and persuades patron to purchase lessons. May prepare sales contracts and receive payments. May instruct patron in dancing [INSTRUCTOR, DANCING (education)].
GOE: 08.02.05 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77

259.357-018 SALES REPRESENTATIVE, RADIO AND TELEVISION TIME (radio-tv broad.) alternate titles: account executive

    Contacts prospective customers to sell radio and television time or captioning services for broadcasting station, network, or cable television franchise: Calls on prospects and presents outlines of various programs or commercial announcements. Discusses current popularity of various types of programs, such as news, drama, and variety. Drives auto vehicle to prospective customer's location. May arrange for and accompany prospect to commercial taping sessions. May prepare promotional plans, sales literature, and sales contracts, using computer.
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 89

259.357-022 SALES REPRESENTATIVE, TELEVISION CABLE SERVICE (radio-tv broad.)

    Contacts homeowners, apartment managers, and other prospects to sell cable television service: Compiles list of prospective customers from lists of homes that do not have cable television and lists of residential addresses with names of owners and occupants. Travels throughout assigned territory to call on prospective customers in their homes to solicit orders. Performs duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 88

259.357-026 SALES REPRESENTATIVE, UPHOLSTERY AND FURNITURE REPAIR (retail trade)

    Calls on prospective customers to sell and estimate cost of furniture repair and upholstery service, utilizing knowledge of upholstery and repair procedures and material and labor costs: Examines worn or damaged furniture to determine extent of repairs required. Estimates amount of material required based on style and dimensions of furniture. Advises customer on color and type of fabric. Completes estimate form and gives form to customer. Prepares sales contract for upholstery work.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L3 SVP: 5 DLU: 77

259.357-030 SALES REPRESENTATIVE, WEATHER-FORECASTING SERVICE (business ser.)

    Sells weather forecasting services to business establishments: Calls on or writes to establishments, such as construction contractors and airlines, explains services, and quotes prices to gain new customers or renew current accounts. Writes customer orders and maintains order files. May write advertising and sales promotion aids.
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

259.357-034 TICKET BROKER (amuse. & rec.)

    Purchases entertainment tickets in blocks at box-office prices, usually before attraction opens: Prices tickets for profitable resale, based on such factors as availability and demand for tickets and location of seats. Sells tickets to public in accordance with legal regulations concerning amount of profit or place of sale. May trade as well as buy and sell tickets. May pick up and deliver, by automobile, tickets bought, sold, or traded.
GOE: 11.06.04 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

259.357-038 TOBACCO-WAREHOUSE AGENT (business ser.)

    Solicits business for tobacco auction warehouse and rents space for display of tobacco on warehouse floor: Meets tobacco growers at warehouse entrance, on streets, or visits growers prior to sale to solicit their business. Informs customers or prospective customers of warehouse space available for tobacco display. Issues tickets to growers reserving warehouse space and ascertains that space has been reserved.
GOE: 08.01.02 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77

26 SALES OCCUPATIONS, CONSUMABLE COMMODITIES

    This division includes occupations concerned with selling consumable commodities, such as farm produce and livestock, foodstuffs, textiles, apparel, fuels and petroleum products, chemicals, and drug preparations, when knowledge of the commodities sold is required.

260 SALES OCCUPATIONS, AGRICULTURAL AND FOOD PRODUCTS

    This group includes occupations concerned with selling farm products, such as grains, vegetables, fruits, nuts, poultry, livestock, and raw wool; cut flowers; animal hides, skins, and fur pelts; milled products, such as flour, meal, and cereals (except farm-animal feed); food staples and specialties, such as meat, seafood, dairy and bakery products, canned goods, coffee, candy, and tobacco; pet foods; and beverages, such as soft drinks, wine, and liquor. Occupations concerned with selling farm-animal feed and horticultural and nursery products, such as seeds, bulbs, shrubs, and trees, are found in Group 272.

260.257-010 SALES REPRESENTATIVE, LIVESTOCK (wholesale tr.)

    Sells cattle, horses, hogs, and other livestock on commission to packing houses, farmers, or other purchasers: Contacts prospective buyers to persuade them to purchase livestock. Reviews current market information and inspects livestock to determine their value. Informs buyers of market conditions, care, and breeding of livestock. Attends livestock meetings to keep informed of livestock trends and developments.
GOE: 08.01.03 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

260.357-010 COMMISSION AGENT, AGRICULTURAL PRODUCE (wholesale tr.) alternate titles: broker, agricultural produce

    Sells bulk shipments of agricultural produce on commission basis to WHOLESALERS (wholesale tr.) I or other buyers for growers or shippers. Deducts expenses and commission from payment received from sale of produce, and remits balance to shipper. May call on wholesalers' customers, such as restaurants and institutional food services, to promote sales and provide nutritional and other information about products. May be required to be licensed and bonded by state.
GOE: 08.01.03 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77

260.357-014 SALES REPRESENTATIVE, FOOD PRODUCTS (wholesale tr.)

    Sells food products, such as bakery products, confectionery, canned goods, coffee, tea, spices, poultry, meats, and seafood, to retail food stores, wholesale grocers, restaurants, hotels, or institutions. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May be designated according to kind of food sold as Sales Representative, Flour And Cereals (wholesale tr.); Sales Representative, Groceries (wholesale tr.); Sales Representative, Meats (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

260.357-018 SALES REPRESENTATIVE, MALT LIQUORS (wholesale tr.)

    Sells beer and other malt liquors to taverns, hotels, restaurants, cocktail lounges, bowling alleys, steamship companies, railroads, military establishments, delicatessens, and supermarkets for wholesale distributor. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. Confers with SALES SUPERVISOR, MALT LIQUORS (wholesale tr.) to resolve customer problems.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L3 SVP: 4 DLU: 77

260.357-022 SALES REPRESENTATIVE, TOBACCO PRODUCTS AND SMOKING SUPPLIES (retail trade; wholesale tr.)

    Sells tobacco products, such as cigars, cigarettes, and pipe tobacco, and smoking supplies, such as pipes and tobacco pouches, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May also sell confectionery and chewing gum products.
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L3 SVP: 5 DLU: 77

260.357-026 SALESPERSON, FLOWERS (retail trade)

    Sells natural and artificial flowers, potted plants, floral pieces, and accessories: Advises customer regarding type of flowers, floral arrangements, and decorations desirable for specific occasions, utilizing knowledge of social and religious customs. Arranges display of flowers and decorative accessories, such as vases and ceramics. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May contact florists in other communities by telegraph or telephone to place orders for out-of-town delivery. May design and make up corsages, wreaths, sprays, and other floral decorations.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L3 SVP: 4 DLU: 77

261 SALES OCCUPATIONS, TEXTILE PRODUCTS, APPAREL, AND NOTIONS

    This group includes occupations concerned with selling textile products, such as canvas, jute, and felt products, parachutes, and fish nets; yard goods, such as woolen, cotton, and synthetic fabrics; apparel and accessories, including footwear (except orthopedic), hats, wigs, belts, neckties, fur garments, and corsets; trimmings, such as embroidery, waistbands, and cording; safety apparel, such as goggles, safety belts, and fireproof suits; and notions, such as buttons, buckles, pins, needles, hooks and eyes, and slide and snap fasteners. Occupations concerned with selling textile fibers, jewelry, and leather goods other than belts and apparel, such as billfolds, luggage, and saddlery, are included in Group 269. Occupations concerned with selling orthopedic shoes are included in Group 276.

261.351-010 SALESPERSON, WIGS (personal ser.; retail trade)

    Sells wigs, wiglets, falls, and other hairpieces in salon, department store, specialty shop, or customer's home, performing duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title: Observes customer's facial features and complexion and selects wig for customer's consideration. Fits and styles wig on customer, combing and brushing wig to achieve desired effect. Advises customer on care and homestyling of wig. Styles wigs and hairpieces for display purposes, using combs, brushes, hair sprays, and cleaning compounds. May clean, cut, and style hairpieces for customer and be designated Wig Stylist (personal ser.).
GOE: 08.02.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77

261.354-010 SALESPERSON, CORSETS (retail trade) alternate titles: corsetier

    Sells corsets, girdles, brassieres, and other foundation garments: Measures customer, using tape measure, and selects garment to fit customer. Assists customer in trying on garments. Advises customer on type of garment for reducing, surgical, maternity, or corrective purposes that will support and mold figure, based on knowledge of foundation garments. May fit garment on customer and indicate necessary alterations, using pins. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

261.357-010 SALES REPRESENTATIVE, APPAREL TRIMMINGS (wholesale tr.)

    Contacts apparel manufacturers to sell trimmings for apparel, such as dresses, blouses, shirts, and sweaters, and service of applying trim to apparel: Suggests design and trimming, such as embroidery, applique, tucking, or cording, to use on apparel. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

261.357-014 SALES REPRESENTATIVE, CANVAS PRODUCTS (wholesale tr.)

    Sells canvas goods, such as awnings, tents, tarpaulins, covers, and bags, to retail outlets and industrial and commercial establishments, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May rent tents for events, such as circuses, conventions, or revival meetings. May measure area to be covered by canvas product. May deliver and install awnings [AWNING HANGER (construction; retail trade; tex. prod., nec)].
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

261.357-018 SALES REPRESENTATIVE, FOOTWEAR (wholesale tr.)

    Sells footwear, such as shoes, boots, overshoes, and slippers, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

261.357-022 SALES REPRESENTATIVE, MEN'S AND BOYS' APPAREL (wholesale tr.)

    Sells men's and boys' clothing, such as suits, coats, sport jackets, and slacks, utilizing knowledge of garment construction, fabrics, and styles. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

261.357-026 SALES REPRESENTATIVE, SAFETY APPAREL AND EQUIPMENT (wholesale tr.)

    Sells safety apparel and equipment, such as goggles, masks, shoes, belts, helmets, fireproof suits, and hearing-protection devices, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. Tours industrial plant and suggests protective clothing and devices to prevent accidents.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

261.357-030 SALES REPRESENTATIVE, TEXTILES (wholesale tr.)

    Sells textile fabrics, such as cottons, wools, synthetics, and combination blends, to garment manufacturers, retail stores, textile converters, and buying offices, utilizing knowledge of textile construction, fabrics, fashion, and textile products. Performs duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May sell raw fibers to spinning mills and be designated Sales Representative, Raw Fibers (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

261.357-034 SALES REPRESENTATIVE, UNIFORMS (retail trade; wholesale tr.)

    Sells men's and women's uniforms for use in industrial and commercial establishments, medical-service organizations, and for such groups as bands and private organizations, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May take individual measurements for uniforms.
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

261.357-038 SALES REPRESENTATIVE, WOMEN'S AND GIRLS' APPAREL (wholesale tr.)

    Sells women's and girls' apparel, such as coats, dresses, lingerie, and accessories, utilizing knowledge of fabrics, style, and prices. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May specialize according to price range of garment sold. May sell only girls' or women's apparel and be designated Sales Representative, Girls' Apparel (wholesale tr.); Sales Representative, Women's Apparel (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

261.357-042 SALESPERSON, FURS (retail trade)

    Sells ready-to-wear or custom-made fur garments and pieces, such as capes, coats, neckpieces, and stoles: Displays garments from stock and assists customer in trying on garment. Explains qualities of various kinds of fur, how fur garments are made, number of skins used, and when particular types of furs should be worn. Displays samples of fur skins and linings at request of customer desiring custom-made garment. Estimates cost of altering, remodeling, or repairing garment. Receives fur garment for storage, writes description on ticket, and estimates value of garment and storage cost. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

261.357-046 SALESPERSON, INFANTS' AND CHILDREN'S WEAR (retail trade)

    Sells infants' and children's wearing apparel, nursery furniture, and bedding: Advises customer on durability of merchandise and quantity to purchase for infants. Suggests gift items or sizes of infants' clothes. May sell infants' and children's shoes. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 77

261.357-050 SALESPERSON, MEN'S AND BOYS' CLOTHING (retail trade)

    Sells men's and boys' outer garments, such as suits, pants, and coats: Advises customer about prevailing styles and appropriateness of garments for particular occasions. Answers questions about fabric, design, and quality of garment. Selects standard-size garments nearest customer's measurements. May measure customer to determine garment size required, using measuring tape. May mark garment for alterations. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 81

261.357-054 SALESPERSON, MEN'S FURNISHINGS (retail trade) alternate titles: haberdasher

    Sells men's furnishings, such as neckties, shirts, belts, hats, and accessories: Advises customer on coordination of accessories based on knowledge of current fashions. Answers questions relating to fabrics and quality of merchandise. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May be designated according to type of furnishing sold as Salesperson, Men's Hats (retail trade); Salesperson, Neckties (retail trade).
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

261.357-058 SALESPERSON, MILLINERY (retail trade) alternate titles: salesperson, women's hats

    Displays, fits, and sells women's hats and related accessories: Observes customer's age, coloring, figure, and shape of face and selects hats for customer's consideration. Fits hats on customer. May manually adjust headband to alter hat size for customer. May also sell wigs and other hairpieces [SALESPERSON, WIGS (personal ser.; retail trade)]. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 77

261.357-062 SALESPERSON, SHOES (retail trade)

    Fits and sells shoes, boots, and other footwear: Ascertains style and color of shoe customer wishes. Asks customer shoe size or measures customer's foot, using measuring device. Obtains footwear of specified style, color, and size from stock. Helps customer try on shoes, observes and questions customer about fit, and feels customer's feet through shoes to ensure fit. May stretch shoes, using hand stretcher, or insert insoles or instep pads to improve fit. May sell related products, such as handbags, hosiery, shoetrees, and shoe polish. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May be designated according to type of shoes sold as Salesperson, Children's Shoes (retail trade); Salesperson, Men's Shoes (retail trade); Salesperson, Women's Shoes (retail trade).
GOE: 08.02.02 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 81

261.357-066 SALESPERSON, WOMEN'S APPAREL AND ACCESSORIES (retail trade) alternate titles: salesperson, ladies' wear

    Sells women's clothing and accessories, such as coats, sportswear, suits, dresses, formal gowns, lingerie, hosiery, belts, gloves, costume jewelry, handbags, and scarfs: Advises customer on current fashion and coordinating accessories. Answers questions regarding washability, durability, and color fastness of fabrics. May mark garments for alterations. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May be designated according to specific category or type of item sold as Salesperson, Fashion Accessories (retail trade); Salesperson, Handbags (retail trade); Salesperson, Hosiery (retail trade); Salesperson, Lingerie (retail trade); Salesperson, Women's Dresses (retail trade); Salesperson, Women's Sportswear (retail trade.).
GOE: 08.02.02 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 81

261.357-070 SALESPERSON, YARD GOODS (retail trade)

    Sells yard goods made from cotton, linen, wool, silk, synthetic fibers, and other materials: Unrolls bolts of cloth to display assortment of fabrics to customer. Advises customer as to kind and quantity of material required to make garments, bed clothes, curtains, and other articles. Discusses features and qualities of fabric, such as weave, texture, color, and washability. Suggests harmonizing or matching colors of fabrics. Measures and cuts length of fabric from bolt, using scissors and measuring machine or yardstick. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May sell sewing accessories and notions, such as dress patterns, needlecraft books, needles, thread, buttons, and zippers.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 77

261.357-074 SALESPERSON, LEATHER-AND-SUEDE APPAREL-AND-ACCESSORIES (retail trade)

    Sells suede and leather apparel and accessories: Advises customer on selection of apparel and on coordination of accessories, such as handbags, belts, and boots. Answers questions regarding cleaning requirements, color fastness, and durability of article. Packs or wraps customer purchase. Checks merchandise deliveries against packing slips. Tickets merchandise, using ticket gun. Inventories stock. Posts daily sales from sales slips onto inventory sheet. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 86

262 SALES OCCUPATIONS, CHEMICALS, DRUGS, AND SUNDRIES

    This group includes occupations concerned with selling organic and inorganic chemicals, drugs, medicines, cosmetics, toiletries, and allied products.

262.157-010 PHARMACEUTICAL DETAILER (wholesale tr.) alternate titles: detailer, pharmaceuticals

    Promotes use of and sells ethical drugs and other pharmaceutical products to physicians, DENTISTS (medical ser.) 072.101-010, hospitals, and retail and wholesale drug establishments, utilizing knowledge of medical practices, drugs, and medicines: Calls on customers, informs customer of new drugs, and explains characteristics and clinical studies conducted with drug. Discusses dosage, use, and effect of new drugs and medicinal preparations. Gives samples of new drugs to customer. Promotes and sells other drugs and medicines manufactured by company. May sell and take orders for pharmaceutical supply items from persons contacted.
GOE: 08.01.01 STRENGTH: L GED: R5 M3 L5 SVP: 7 DLU: 77

262.357-010 SALES REPRESENTATIVE, CHEMICALS AND DRUGS (wholesale tr.)

    Sells chemical or pharmaceutical products, such as explosives, acids, industrial or agricultural chemicals, medicines, and drugs, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

262.357-014 SALES REPRESENTATIVE, TOILET PREPARATIONS (wholesale tr.)

    Sells toilet preparations, such as cosmetics, perfumes, soaps, bath oils, and facial and hair preparations, utilizing knowledge of promotion and display techniques. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

262.357-018 SALESPERSON, COSMETICS AND TOILETRIES (retail trade)

    Sells cosmetics and toiletries, such as skin creams, hair preparations, face powder, lipstick, and perfume, to customers in department store or specialty shop: Demonstrates methods of application of various preparations to customer. Explains beneficial properties of preparations and suggests shades or varieties of makeup to suit customer's complexion. May weigh and mix facial powders, according to established formula, to obtain desired shade, using spatula and scale. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77

262.357-022 SALES REPRESENTATIVE, WATER-TREATMENT CHEMICALS (wholesale tr.)

    Contacts prospective customers to sell chemicals that treat water in boilers, cooling towers, and air wash systems: Schedules appointment to explain products and services available, inspects customer water system equipment, and prepares service estimates. Obtains sample of water to be analyzed, and ships sample to home office for analysis. Receives and reviews analysis, and contacts customers to recommend treatment to control levels of substances in water. Explains merits of program to persuade customer to purchase treatment package. Attempts to resolve problems encountered with customer's water-treatment process. Sells water-treatment chemicals to customer. Performs follow-up test on water in customer water system, utilizing test kit, knowledge of chemical treatment, and reference manual. Explains test results to customers. Observes changes in water color and recommends to customer amount and type of chemical additives for necessary water treatment.
GOE: 08.02.01 STRENGTH: S GED: R3 M3 L3 SVP: 7 DLU: 86

269 SALES OCCUPATIONS, MISCELLANEOUS CONSUMABLE COMMODITIES, N.E.C.

    This group includes occupations, not elsewhere classified, concerned with selling consumable commodities.

269.357-010 SALES REPRESENTATIVE, FUELS (retail trade; wholesale tr.)

    Sells fuels, other than petroleum, such as coal, coke, and wood, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

269.357-014 SALES REPRESENTATIVE, PETROLEUM PRODUCTS (wholesale tr.)

    Sells petroleum products, such as gasoline, oil, greases, and lubricants, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May be designated according to specific petroleum product sold as Sales Representative, Industrial Lubricants (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

269.357-018 SALES-PROMOTION REPRESENTATIVE (wholesale tr.)

    Persuades customers to use sales promotion display items of wholesale commodity distributor: Visits retail establishments, such as department stores, taverns, supermarkets, and clubs to persuade customers to use display items to promote sale of company products. Delivers promotion items, such as posters, glasses, napkins, and samples of product, and arranges display of items in customer's establishment. May take sales order from customer.
GOE: 08.02.01 STRENGTH: L GED: R4 M2 L3 SVP: 3 DLU: 77

27 SALES OCCUPATIONS, COMMODITIES, N.E.C.

    This division includes occupations concerned with selling commodities, not included in Division 26, when knowledge of the commodities sold is required.

270 SALES OCCUPATIONS, HOME FURNITURE, FURNISHINGS, AND APPLIANCES

    This group includes occupations concerned with selling household furniture; housefurnishings, such as china, glassware, silverware, floor coverings, bedding, curtains, draperies, upholstery, linens, brooms, and other household accessories; and home appliances, such as refrigerators, dishwashers, clothes washers and driers, sewing machines, vacuum cleaners, radios, television sets, phonograph and high fidelity equipment, household lamps, toasters, and room air-conditioners. Occupations concerned with selling industrial and commercial air-conditioning units and refrigerators are included in Group 274.

270.352-010 SALESPERSON, SEWING MACHINES (retail trade)

    Demonstrates and sells sewing machines: Explains and demonstrates to prospective customers how to thread and adjust tensions on machine, use various attachments, and set machine to sew various stitches. Estimates and quotes trade-in allowance for customer's old machine. Determines extent of repair service required in response to customer's call and advises customer on minor repair procedures or arranges for service. May prepare machine rental contracts. May clean and maintain store demonstrator machines. May sell vacuum cleaners and sewing accessories. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: M GED: R4 M3 L4 SVP: 6 DLU: 77

270.357-010 SALES REPRESENTATIVE, HOME FURNISHINGS (wholesale tr.)

    Sells home furnishings, such as china, glassware, floor coverings, furniture, linens, brooms, and kitchen articles, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

270.357-014 SALES REPRESENTATIVE, HOUSEHOLD APPLIANCES (wholesale tr.)

    Sells household appliances, such as refrigerators, ranges, laundry equipment, dishwashers, vacuum cleaners, and room air-conditioning units. Performs duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May train dealers in operation and use of appliances.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

270.357-018 SALESPERSON, CHINA AND SILVERWARE (retail trade; wholesale tr.)

    Displays and sells china, glassware, and silver flatware and hollow ware: Advises customer on use of various silverware, china, and glassware items for specific purposes or decorative schemes. May be required to have knowledge of manufacturing methods, materials, and methods of decoration of china. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May be designated according to category of items sold as Salesperson, China And Glassware (retail trade; wholesale tr.); Salesperson, Silverware (retail trade).
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

270.357-022 SALESPERSON, CURTAINS AND DRAPERIES (retail trade)

    Sells curtains, draperies, slipcovers, bedspreads, and yard goods from which these may be made: Displays samples of fabric and advises customer regarding color and pattern of material or style that will complement furnishings in customer's home. Selects size or number of curtains or drapes required, based on customer's specifications or window measurements. May estimate cost of fabricating draperies, curtains, or slipcovers. May measure and cut fabric from bolt. May also sell curtain and drapery rods and window shades. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May sell custom-made draperies to customers in their homes and be designated Salesperson, Custom Draperies (retail trade).
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

270.357-026 SALESPERSON, FLOOR COVERINGS (retail trade; wholesale tr.)

    Displays and sells floor coverings, such as carpets, rugs, and linoleum, in department store, specialty store, or showroom: Shows rugs or samples of carpets to customer. Explains qualities of various rugs and carpets, such as composition, method of fabrication, and wearing qualities. Estimates cost and amount of covering required, referring to customer's floor plans. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May measure floor and sell floor coverings in customer's home or place of business and be designated Floor-Coverings Estimator (retail trade; wholesale tr.); Salesperson, Terrazzo Tiles (retail trade; wholesale tr.).
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

270.357-030 SALESPERSON, FURNITURE (retail trade)

    Sells furniture and bedding in furniture or department store: Suggests furniture size, period style, color, fabric, and wood that will complement customer's home and other furnishings. Discusses quality of fabric and finish, and type and quality of construction with customer. May resolve customer complaints regarding delivery of damaged or incorrect merchandise. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 81

270.357-034 SALESPERSON, HOUSEHOLD APPLIANCES (retail trade)

    Sells radios, television sets, and other household appliances to customers: Explains features of appliances, such as stoves, refrigerators, vacuum cleaners, and washing machines. Demonstrates television, radio, and phonograph sets. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May sell service contracts for appliances sold. May demonstrate appliances on display floor of utility company and refer interested customers to appliance dealers for purchase.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

270.357-038 SALESPERSON, STEREO EQUIPMENT (retail trade)

    Sells home-entertainment electronic sound equipment and parts, such as stereophonic phonographs, recording equipment, radios, speakers, tuners, amplifiers, microphones, and record changers. Explains features of various brands, meaning of technical manufacturers' specifications, and method of installation, applying knowledge of electronics. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: M GED: R4 M3 L4 SVP: 4 DLU: 77

271 SALES OCCUPATIONS, ELECTRICAL GOODS, EXCEPT HOME APPLIANCES

    This group includes occupations concerned with selling electrical industrial apparatus, electric transmission and distribution equipment, electric lighting and wiring equipment, communications equipment, and electrical and electronic components and accessories.

271.257-010 SALES REPRESENTATIVE, COMMUNICATION EQUIPMENT (wholesale tr.)

    Sells communication equipment, such as telephone and telegraph apparatus, intercommunication equipment, and radio broadcasting equipment, utilizing knowledge of electronics. Analyzes customer's communication needs and recommends equipment needed. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May train personnel of business establishments in use of equipment.
GOE: 08.01.01 STRENGTH: L GED: R4 M4 L4 SVP: 6 DLU: 77

271.352-010 SALES REPRESENTATIVE, RADIOGRAPHIC-INSPECTION EQUIPMENT AND SERVICES (wholesale tr.)

    Sells radiographic equipment, supplies, and inspection services to foundries, railroads, and other establishments requiring radiographic devices and materials for such purposes as inspecting welds, detecting variances in product quality, and conducting research into structure of metals. Performs duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

271.352-014 SALES REPRESENTATIVE, ULTRASONIC EQUIPMENT (wholesale tr.)

    Sells electronic devices that clean, test, or process materials by means of ultrahigh frequency sound waves, such as disintegrators for cleaning surgical instruments, electronic guns for bonding plastics, and sonic devices for detecting flaws in metals, cutting steel and diamonds, and separating fossils from rocks. Performs duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

271.354-010 SALESPERSON, ELECTRIC MOTORS (retail trade; wholesale tr.) alternate titles: electric-motor-repair clerk

    Sells new and used fractional horsepower electric motors and estimates costs of repairs in manufacturing, retail, or repair establishment: Determines malfunction of motors received for repair, using test equipment. Estimates repair cost, using pricelist for parts and labor. Receives motors in exchange for new or used motors. Keeps records of exchange or sales of new and used motors. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May repair motors [ELECTRIC-MOTOR REPAIRER (any industry)].
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

271.357-010 SALES REPRESENTATIVE, ELECTRONICS PARTS (wholesale tr.)

    Sells radio, television, and other electronics parts to establishments, such as appliance stores, dealers, and repair shops or electronics and aircraft manufacturing firms, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

271.357-014 SALES REPRESENTATIVE, VIDEOTAPE (wholesale tr.)

    Sells television tape, used to record programs for delayed play-back, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 77

272 SALES OCCUPATIONS, FARM AND GARDENING EQUIPMENT AND SUPPLIES

    This group includes occupations concerned with selling such items as tractors, farm implements and machinery, feed and feed supplements, fertilizer, and lawn and gardening tools, equipment, and accessories; and horticultural and nursery products, such as shrubs, trees, seeds, and bulbs.

272.357-010 SALES REPRESENTATIVE, ANIMAL-FEED PRODUCTS (wholesale tr.)

    Sells livestock- and poultry-feed products to farmers and retail establishments: Suggests feed changes to improve breeding of fowl and stock. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May specialize in selling feed supplements and be designated Sales Representative, Cattle-And-Poultry Feed Supplements (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

272.357-014 SALES REPRESENTATIVE, FARM AND GARDEN EQUIPMENT AND SUPPLIES (wholesale tr.)

    Sells farm and garden machinery, equipment, and supplies, such as tractors, feed, fertilizer, seed, insecticide, and farm and garden implements, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May sell spare parts and service contracts for machinery and equipment.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

272.357-018 SALES REPRESENTATIVE, POULTRY EQUIPMENT AND SUPPLIES (retail trade; wholesale tr.)

    Sells poultry equipment and supplies, such as brooders, coolers, feeders, graders, and washers: Advises customers on care and feeding of poultry, setting up of poultry equipment, and egg production problems, and suggests remedial measures for diseased poultry. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May sell chicks. May tend battery of brooders to hatch chicks.
GOE: 08.02.03 STRENGTH: M GED: R4 M3 L4 SVP: 6 DLU: 77

272.357-022 SALESPERSON, HORTICULTURAL AND NURSERY PRODUCTS (retail trade; wholesale tr.)

    Sells container-grown plants and garden supplies in nursery, greenhouse, or department store: Advises customer on selection of plants and methods of planting and cultivation. Suggests trees and shrubbery suitable for specified growing conditions. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May water and trim growing plants on sales floor.
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

273 SALES OCCUPATIONS, TRANSPORTATION EQUIPMENT, PARTS, AND SUPPLIES

    This group includes occupations concerned with selling transportation equipment, such as motor vehicles (automobiles, trucks, motorcycles, and motor homes and campers) and equipment, aircraft and parts, boats, ships, marine supplies, railroad equipment, and camping, house, and utility trailers; and accessories, such as tires, tubes, and batteries. Occupations concerned with selling bicycles and small recreational vehicles, such as powered golf carts and snowmobiles, are included in Group 277. Occupations concerned with selling tractors, farm vehicles, and parts are included in Group 272.

273.253-010 SALES REPRESENTATIVE, AIRCRAFT (retail trade; wholesale tr.)

    Sells aircraft to individuals and to business and industrial establishments: Discusses suitability of different types of aircraft to meet customer's requirements. Demonstrates aircraft in flight, stressing maneuverability, safety factors, and ease of handling. Verifies customer's credit rating. Prepares contracts for plane storage and maintenance service. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May appraise aircraft traded-in on new plane. May rent aircraft to customers [AIRPLANE-CHARTER CLERK (air trans.)]. May pilot aircraft during demonstrations and be required to have private pilot's license issued by Federal Aviation Administration.
GOE: 08.01.01 STRENGTH: L GED: R5 M3 L4 SVP: 6 DLU: 77

273.353-010 SALESPERSON, AUTOMOBILES (retail trade)

    Sells new or used automobiles, trucks, and vans on premises of vehicle sales establishment: Explains features and demonstrates operation of car in showroom or on road. Suggests optional equipment for customer to purchase. Computes and quotes sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing payment of vehicle on credit. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May be designated Salesperson, New Cars (retail trade); Salesperson, Used Cars (retail trade).
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 81

273.357-010 SALES REPRESENTATIVE, AIRCRAFT EQUIPMENT AND PARTS (wholesale tr.)

    Sells aircraft equipment and parts, such as engines, body-and-wing assemblies, power transmission assemblies, fuel tanks, bolts, fittings, tires, and electric motors or servomotors, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

273.357-014 SALES REPRESENTATIVE, AUTOMOTIVE-LEASING (business ser.)

    Sells automotive-leasing services to businesses and individuals: Visits prospective customers to stimulate interest in establishing or expanding automotive-leasing programs. Explains advantages of leasing automotive equipment, such as tax savings and reduced capital expenditures. Recommends types and number of vehicles needed to satisfactorily perform job with minimal expense. Computes leasing charges, based on such factors as length of contract, anticipated mileage, and applicable taxes. Prepares and sends leasing contract to leasing agency. Performs other tasks to increase sales, such as evaluating advertising campaigns or revising administrative procedures. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

273.357-018 SALES REPRESENTATIVE, BOATS AND MARINE SUPPLIES (retail trade; wholesale tr.)

    Sells boats and marine equipment and supplies, such as fixtures, pumps, instruments, cordage, paints, and motor parts: Shows boat on sales floor or shows catalog pictures and blueprints. Explains construction and performance of boat and differences between various types of marine equipment. Advises boat owners on selection of new equipment and problems pertaining to repairs. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May demonstrate boat in water. May arrange for delivery, registration, and inspection of boat. May sell water-sports equipment, such as water skis and scuba gear. May sell marine equipment and supplies, except boats, and be designated Sales Representative, Marine Supplies (retail trade; wholesale tr.).
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

273.357-022 SALES REPRESENTATIVE, MOTOR VEHICLES AND SUPPLIES (wholesale tr.) alternate titles: distributor, motor vehicles and supplies

    Sells motor vehicles, such as automobiles, motorcycles, tractors, and trucks, and parts and supplies, such as batteries, tires, motors, chassis parts, tools, equipment, and lubricants, to dealers and service stations: Confers with dealer and reviews sales records to determine number of vehicles to order. Advises customer in methods of increasing sales volume, utilizing knowledge of sales promotion techniques. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May be designated according to items sold as Sales Representative, Automobile Parts And Supplies (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

273.357-026 SALES REPRESENTATIVE, RAILROAD EQUIPMENT AND SUPPLIES (wholesale tr.)

    Sells railroad equipment and supplies, such as rolling stock, signaling or braking devices, or switches: Performs duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May arrange for installation of equipment.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

273.357-030 SALESPERSON, AUTOMOBILE ACCESSORIES (retail trade; wholesale tr.)

    Sells automobile supplies and accessories, such as tires, batteries, seat covers, mufflers, and headlights: Ascertains make and year of automobile and reads catalog for stock number of item. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

273.357-034 SALESPERSON, TRAILERS AND MOTOR HOMES (retail trade) alternate titles: salesperson, recreational vehicles

    Sells travel and camping trailers, motor homes, and truck campers to individuals: Determines customer's needs and exhibits vehicle of particular type or model. Demonstrates use of equipment and furnishings. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May prepare sales contract. May arrange financing and insurance. May sell mobile homes, motorcycles, and snowmobiles.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

274 SALES OCCUPATIONS, INDUSTRIAL AND RELATED EQUIPMENT AND SUPPLIES

    This group includes occupations concerned with selling construction machinery, such as power shovels, bulldozers, and concrete mixers; mining and well-drilling equipment; building equipment, materials, and supplies, such as commercial heating, air-conditioning, and refrigerating equipment, plumbing fixtures, roofing, glass, insulation, bricks, and lumber; and industrial machinery, equipment, and supplies, such as textile machines, lubricating and material-handling equipment, abrasives, gears, pipefittings, wire rope, cartons, drums, and barrels.

274.157-010 SALES REPRESENTATIVE, ELEVATORS, ESCALATORS, AND DUMBWAITERS (wholesale tr.)

    Sells passenger and freight elevators, escalators, and dumbwaiters to building owners and contractors: Contacts property owners and agents of prospective customers to obtain blueprints of proposed new construction and submits to engineering department for bid. Confers with owners of existing structures to determine type of installation required. Inspects premises to verify feasibility of request and recommends changes for more efficient operation. Submits specifications, such as number, size, type, load capacity, and speed of elevator to engineering department. Presents bid to customer, explains cost factors, emphasizing characteristics, such as construction, performance, durability, and appearance of equipment. Follows up order to ensure lists of materials ordered are correct and work will be completed by project deadline. Contacts owner periodically to advise of progress of work, and attends sales and trade meetings and reads journals to keep informed of market conditions, business trends, and new developments in industry. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. If worker sells service and modernization contracts see SERVICE REPRESENTATIVE, ELEVATORS, ESCALATORS, AND DUMBWAITERS (wholesale tr.).
GOE: 08.01.01 STRENGTH: L GED: R5 M4 L4 SVP: 5 DLU: 77

274.257-010 SALES REPRESENTATIVE, FOUNDRY AND MACHINE SHOP PRODUCTS (wholesale tr.)

    Solicits from industrial establishments job contracts for manufacture of foundry or machine shop products, such as castings, machine parts, pipefittings, jigs, fixtures, and gears: Prepares price quotations or bids based on knowledge of material and labor costs and manufacturing schedules and processes. Submits bid to customer for examination and approval. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R5 M4 L4 SVP: 7 DLU: 77

274.357-010 SALES REPRESENTATIVE, ABRASIVES (wholesale tr.)

    Sells abrasive materials in granulated or pellet form, and abrasive products, such as wheels, disks, and belts: Advises engineering, production, and purchasing staffs on processes and methods in use of abrasive materials. Determines abrasive requirements for specific grinding, buffing, and polishing operations on metal, plastic, ceramics, or wood materials. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

274.357-014 SALES REPRESENTATIVE, BOTTLES AND BOTTLING EQUIPMENT (wholesale tr.)

    Sells bottles and bottling equipment, such as glass and plastic bottles and jars, bottle washers, and milk pasteurizers: Recommends specific types of bottles and equipment according to customer's specifications and type of bottling operation. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May specialize in selling either bottles or equipment and be designated Sales Representative, Bottles And Jars (wholesale tr.); Sales Representative, Bottling Equipment (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

274.357-018 SALES REPRESENTATIVE, BUILDING EQUIPMENT AND SUPPLIES (wholesale tr.)

    Sells building materials, equipment, and supplies, such as heating or air-conditioning equipment, insulation, glass, floor tiles, bricks, lumber, plumbing fixtures, and roofing, following blueprints and applying knowledge of building construction. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 80

274.357-022 SALES REPRESENTATIVE, CONSTRUCTION MACHINERY (wholesale tr.) alternate titles: sales representative, heavy equipment

    Sells construction machinery, such as truck cranes, bulldozers, graders, concrete mixers, and trenchers: Recommends specific standard or modified machine best suited for customer's use. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May test-operate machinery at customer work site. May sell machine maintenance and repair services.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

274.357-026 SALES REPRESENTATIVE, CONTAINERS (wholesale tr.)

    Sells fiberboard, metal, plastic, or wood containers, such as corrugated cartons, tin cans, steel pails and drums, and barrels, utilizing knowledge of sizes and uses of containers. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

274.357-030 SALES REPRESENTATIVE, DAIRY SUPPLIES (wholesale tr.)

    Sells dairy supplies, such as cheese wrappings, rennet, filters, cheese coloring, thickening and stabilizing agents, and test indicators, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May sell food and dairy machines and equipment. May sketch floor plans to indicate placement of machines and equipment for maximum utilization of space.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

274.357-034 SALES REPRESENTATIVE, HARDWARE SUPPLIES (wholesale tr.)

    Sells hardware supplies, such as plumbing and electrical supplies, power tools and handtools, paints and varnishes, plate glass, and builder's hardware, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

274.357-038 SALES REPRESENTATIVE, INDUSTRIAL MACHINERY (wholesale tr.)

    Sells industrial machinery, such as metalworking, woodworking, food processing, and plastic fabricating machines, utilizing knowledge of manufacture, operation, and uses of machinery: Computes cost of installing machinery and anticipated savings in production costs. Reviews existing plant machinery layout and draws diagrams of proposed machinery layout to effect more efficient space utilization, using standard measuring devices and templates. Arranges for installation of machinery. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. Worker is not required to become as involved in technical knowledge and plant efficiency as SALES ENGINEER (profess. & kin.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

274.357-042 SALES REPRESENTATIVE, INDUSTRIAL RUBBER GOODS (wholesale tr.)

    Sells rubber products, such as gaskets, hose, belts, and washers, made to customer's specifications, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

274.357-046 SALES REPRESENTATIVE, LUBRICATING EQUIPMENT (wholesale tr.)

    Sells lubricating equipment and parts to industrial establishments: Reviews existing plant layout and draws diagrams indicating proposed location of lubricating equipment. Recommends lubricants for particular equipment and machinery. Arranges for installation of lubricating equipment. Demonstrates operation of installed equipment. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

274.357-050 SALES REPRESENTATIVE, MATERIAL-HANDLING EQUIPMENT (wholesale tr.)

    Sells material-handling equipment, such as conveyor systems, forklift trucks, chain hoists, and powered drum dumpers, to commercial and industrial establishments, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May contract for maintenance and repair service. May survey plant and recommend installation of specific type equipment.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

274.357-054 SALES REPRESENTATIVE, METALS (wholesale tr.)

    Sells nonfabricated metals, such as brass, copper, iron, and steel, to industrial establishments, utilizing knowledge of metallurgy and applications of various metals. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

274.357-058 SALES REPRESENTATIVE, OIL FIELD SUPPLIES AND EQUIPMENT (wholesale tr.)

    Sells and rents oil field supplies, machinery, equipment, and oil well services, such as directional drilling, electrical well logging, well fishing (recovering equipment from well bottoms), perforating, and temperature and pressure surveying, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title: May interpret graphs and survey data for customer. May be designated according to type of sales as Sales Representative, Oil Field Supplies (wholesale tr.); Sales Representative, Oil-Well Equipment Rentals (wholesale tr.); Sales Representative, Oil-Well Services (wholesale tr.).
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

274.357-062 SALES REPRESENTATIVE, PRINTING SUPPLIES (wholesale tr.)

    Sells printing supplies, such as ink, plates, rollers, and type, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

274.357-066 SALES REPRESENTATIVE, TEXTILE DESIGNS (wholesale tr.)

    Sells textile-pattern designs, and screens and rollers for printing patterns on greige, to textile converters: Displays design drawings to customer, examines sample of customer's greige on which pattern is to be printed, and aids customer in selection of colors and designs, utilizing knowledge of textile, inks, and types of weaves. Submits greige sample to own firm for printing of selected design and shows printed sample to customer for approval. Writes sales orders for designs and required printing screens and rollers. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

274.357-070 SALES REPRESENTATIVE, TEXTILE MACHINERY (wholesale tr.)

    Sells textile machinery, such as knitting machines, carding machines, looms, and spinning frames, utilizing knowledge of uses and operation of machinery and performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

274.357-074 SALES REPRESENTATIVE, WELDING EQUIPMENT (wholesale tr.)

    Sells welding equipment, materials, and supplies to machine shops and other industrial establishments, utilizing knowledge of tool-and-die making, welding techniques, and metalworking processes. Performs duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

274.357-078 SALES REPRESENTATIVE, WIRE ROPE (wholesale tr.)

    Sells wire rope and cable for use in towing, hoisting, and related activities to logging companies, construction contractors, marine supply houses, and similar establishments, utilizing knowledge of construction industry and uses and application of wire rope. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

275 SALES OCCUPATIONS, BUSINESS AND COMMERCIAL EQUIPMENT AND SUPPLIES

    This group includes occupations concerned with selling office machines, such as typewriters and data processing, computing, accounting, and duplicating machines; service industry machines, such as commercial vacuum cleaners and refrigerators; hotel and restaurant equipment and supplies; barber and florist supplies; shoe leather and findings; vending machines and cash registers; commercial laundry machinery and equipment; office and institutional furniture; and photocopy and microfilm equipment.

275.257-010 SALES REPRESENTATIVE, COMPUTERS AND EDP SYSTEMS (wholesale tr.)

    Sells computers and electronic data processing systems to business or industrial establishments, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. Analyzes customer's needs and recommends computer system that best meets customer's requirements. Emphasizes salable features, such as flexibility, cost, capacity, and economy of operation. Consults with staff engineers on highly technical problems.
GOE: 08.01.01 STRENGTH: L GED: R5 M4 L4 SVP: 6 DLU: 77

275.357-010 SALES REPRESENTATIVE, BARBER AND BEAUTY EQUIPMENT AND SUPPLIES (wholesale tr.)

    Sells barber and beauty equipment and supplies, such as hydraulic chairs, counters, mirrors, hair driers, clippers, brushes, combs, cosmetics, hairdressings, and shampoos, to barber and beauty shops: Advises customers on layout of shop fixtures and equipment. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

275.357-014 SALES REPRESENTATIVE, CHURCH FURNITURE AND RELIGIOUS SUPPLIES (wholesale tr.)

    Sells church furniture and supplies, such as pews, pulpits, lecterns, altarware, candles, statuary, and prayer books: Measures area to be furnished. Prepares drawings, estimates, and bids. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May be designated Sales Representative, Church Furniture (wholesale tr.); Sales Representative, Religious Supplies (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

275.357-018 SALES REPRESENTATIVE, COMMERCIAL EQUIPMENT AND SUPPLIES (wholesale tr.)

    Sells commercial furniture, equipment, and supplies other than office machines to business establishments: Performs duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May oversee installation of equipment. May train employees in use of equipment.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

275.357-022 SALES REPRESENTATIVE, CORDAGE (wholesale tr.)

    Sells cordage and twine, such as manila, sisal, nylon, orlon, and cotton, to business and commercial establishments, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

275.357-026 SALES REPRESENTATIVE, HOTEL AND RESTAURANT EQUIPMENT AND SUPPLIES (wholesale tr.)

    Sells hotel and restaurant equipment and supplies, such as dishwashers, ranges, refrigerators, counters and booths, china, glassware, silverware, drapery and carpeting, and furniture, utilizing knowledge of design and layout of furniture or equipment. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

275.357-030 SALES REPRESENTATIVE, MORTICIAN SUPPLIES (wholesale tr.) alternate titles: sales representative, funeral equipment; sales representative, undertaker supplies

    Sells funeral equipment and supplies, such as caskets, embalming fluids, and cosmetics, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

275.357-034 SALES REPRESENTATIVE, OFFICE MACHINES (retail trade; wholesale tr.)

    Sells office machines, such as typewriters and adding, calculating, and duplicating machines, to business establishments: Performs duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May instruct employees or purchasers in use of machine. May make machine adjustments. May sell office supplies, such as paper, ribbons, ink, and tapes. May rent or lease office machines. May be designated according to type of machine sold as Sales Representative, Adding Machines (wholesale tr.); Sales Representative, Calculating Machines (wholesale tr.); Sales Representative, Cash Registers (wholesale tr.); Sales Representative, Dictating Machines (wholesale tr.); Sales Representative, Duplicating Machines (wholesale tr.); Sales Representative, Typewriters (wholesale tr.). May be designated: Sales Representative, Addressing Machines (wholesale tr.); Sales Representative, Bookkeeping-And-Accounting Machines (wholesale tr.); Sales Representative, Check-Endorsing-And-Signing Machines (wholesale tr.); Sales Representative, Stenographic Machines (wholesale tr.).
GOE: 08.02.03 STRENGTH: M GED: R4 M3 L4 SVP: 5 DLU: 77

275.357-038 SALES REPRESENTATIVE, PRESSURE-SENSITIVE TAPE (wholesale tr.)

    Sells pressure-sensitive tape used to seal shipping containers and packages and for masking purposes, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

275.357-042 SALES REPRESENTATIVE, SCHOOL EQUIPMENT AND SUPPLIES (wholesale tr.)

    Sells school equipment and supplies, such as blackboards, art supplies, science and homemaking equipment, and school furniture, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

275.357-046 SALES REPRESENTATIVE, SHOE LEATHER AND FINDINGS (wholesale tr.)

    Sells shoe leather and shoe repairing supplies, such as eyelets, welts, polish, and handtools, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

275.357-050 SALES REPRESENTATIVE, VENDING AND COIN MACHINES (wholesale tr.)

    Sells coin-operated amusement and food vending machines, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

275.357-054 SALESPERSON, FLORIST SUPPLIES (wholesale tr.)

    Sells florist supplies, such as artificial flowers, vases, ribbon, and wire, performing duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

276 SALES OCCUPATIONS, MEDICAL AND SCIENTIFIC EQUIPMENT AND SUPPLIES

    This group includes occupations concerned with selling dental, medical, veterinary, and ophthalmic equipment and supplies, such as surgical instruments, dental tools, eyeglasses, hearing aids, orthopedic appliances, artificial limbs, and related hospital supplies; and engineering, laboratory, and scientific instruments and supplies, such as slide rules, drafting implements, measuring and controlling instruments, lenses and optical instruments, and navigation and surveying instruments.

276.257-010 SALES REPRESENTATIVE, DENTAL AND MEDICAL EQUIPMENT AND SUPPLIES (wholesale tr.)

    Sells medical and dental equipment and supplies, except drugs and medicines, to doctors, dentists, hospitals, medical schools, and retail establishments: Studies data describing new products to develop sales approach. Compiles data on equipment and supplies preferred by customers. Advises customers of equipment for given need based on technical knowledge of products. Provides customers with advice in such areas as office layout, legal and insurance regulations, cost analysis, and collection methods to develop goodwill and promote sales. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May be designated according to type of equipment and supplies sold as Sales Representative, Dental Equipment And Supplies (wholesale tr.). May sell orthopedic appliances, trusses, and artificial limbs and be designated Sales Representative, Prosthetic And Orthotic Appliances (wholesale tr.). May sell services of dental laboratory and be designated Sales Representative, Dental Prosthetics (wholesale tr.).
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

276.257-014 SALES REPRESENTATIVE, WEIGHING AND FORCE-MEASUREMENT INSTRUMENTS (wholesale tr.)

    Sells spring scales and dynamometers, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. Evaluates customer's needs and emphasizes salable features, utilizing technical knowledge of capabilities and limitations of spring scales and dynamometers, engineering specifications, and catalogs. Worker is not required to be as technically knowledgeable as SALES ENGINEER (profess. & kin.) Master Title.
GOE: 08.01.01 STRENGTH: S GED: R5 M4 L5 SVP: 6 DLU: 77

276.257-018 SALESPERSON, ORTHOPEDIC SHOES (retail trade) alternate titles: orthopedic-shoe fitter

    Evaluates customers' foot conditions and fits and sells corrective shoes, using knowledge of orthopedics or following prescription: Examines malformed or injured joints and bone structure of customer's feet, or reads physician's prescription to determine type of corrective shoe required. Selects shoes from stock or draws outline and takes measurements of customer's feet to order custom-made shoes. Examines shoes on customer's feet to verify correctness of fit. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

276.257-022 SALESPERSON, SURGICAL APPLIANCES (retail trade) alternate titles: fitter; surgical-appliance fitter

    Fits and sells surgical appliances, such as trusses, abdominal supports, braces, cervical collars, and artificial limbs, using knowledge of anatomy, orthopedics, orthotics, and prosthetics: Measures customer with tape measure or follows prescription from physician to determine type and size of appliance required. Selects appliance from stock and fits appliance on customer. Writes specifications for and orders custom-made appliances. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May design and fabricate, or direct fabrication of custom-made appliances.
GOE: 08.02.02 STRENGTH: L GED: R5 M3 L4 SVP: 6 DLU: 77

276.354-010 HEARING AID SPECIALIST (retail trade) alternate titles: hearing instrument specialist; salesperson, hearing aids

    Fits and sells hearing amplification systems to individuals in retail establishment: Tests auditory system of hearing-impaired individuals, using test equipment and applying standardized evaluation procedures; or receives individuals referred by physician for fitting and purchasing of hearing amplification systems. Interprets and evaluates auditory test results and confers with hearing-impaired individuals to demonstrate, select, fit, adapt, and modify hearing amplification systems for individuals. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May replace defective parts or make repairs to hearing amplification systems returned by customers. May make impression of client's ear to facilitate shaping of hearing aid. May visit homes of confined individuals to administer auditory system tests. May assist individuals in aural rehabilitation methods.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 78

276.357-010 SALES REPRESENTATIVE, ARCHITECTURAL AND ENGINEERING SUPPLIES (wholesale tr.)

    Sells architectural and engineering supplies, such as protractors, slide rules, triangles, and T-squares, to business and industrial establishments: Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May deliver supplies ordered and collect payment for orders.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

276.357-014 SALES REPRESENTATIVE, PRECISION INSTRUMENTS (wholesale tr.)

    Sells precision instruments, such as laboratory, navigation, and surveying instruments, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

276.357-018 SALES REPRESENTATIVE, VETERINARIAN SUPPLIES (wholesale tr.)

    Sells veterinarian and animal hospital instruments, drugs, equipment, supplies, and packaged food, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

277 SALES OCCUPATIONS, SPORTING, HOBBY, STATIONERY, AND RELATED GOODS

    This group includes occupations concerned with selling amusement devices, such as games and toys; sporting and athletic goods, such as firearms and ammunition, fishing tackle, golf and tennis goods, bicycles, billiard tables, skates, and gymnasium and playground equipment; photographic equipment and supplies, such as cameras, projectors, film, and enlargers; musical instruments and accessories, sheet music, phonograph records, and prerecorded tapes; pets and pet supplies; hobby goods, including stamps and coins for collectors; souvenirs, trinkets, and novelties; books and periodicals; and stationery goods and greeting cards. Occupations concerned with selling industrial photographic equipment, such as blueprinting and diazotype (white printing) equipment, are included in Group 274. Occupations concerned with selling commercial photographic equipment, such as photocopy and microfilm equipment, are included in Group 275.

277.354-010 SALESPERSON, PIANOS AND ORGANS (retail trade)

    Sells pianos or organs: Plays instrument to demonstrate tonal qualities of piano or combinations of tones on organ. Discusses construction and operating techniques of organs, or construction of piano with effect on tone, quality, and limitations. Advises customer on style of organ or piano to harmonize with other furniture. May appraise used organs or pianos for trade-in allowance. May rent pianos or organs and prepare rental contracts. Performs duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

277.357-010 SALES REPRESENTATIVE, HOBBIES AND CRAFTS (retail trade; wholesale tr.)

    Sells hobby and craft materials, such as leather, leatherworking tools, ceramic clay, paints, and model kits: Explains and demonstrates use of tools and materials to retail dealers. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

277.357-014 SALES REPRESENTATIVE, MUSICAL INSTRUMENTS AND ACCESSORIES (wholesale tr.)

    Sells brass, percussion, stringed, and woodwind musical instruments, accessories, and supplies, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

277.357-018 SALES REPRESENTATIVE, NOVELTIES (wholesale tr.)

    Sells novelties, such as souvenirs, toys, statuettes, glassware, and trinkets, to variety stores, toy stores, and carnivals, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

277.357-022 SALES REPRESENTATIVE, PUBLICATIONS (wholesale tr.) alternate titles: distributor, publications

    Sells publications, such as books and periodicals: Suggests sales promotion techniques to retail dealers to increase sales. Performs other duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

277.357-026 SALES REPRESENTATIVE, RECREATION AND SPORTING GOODS (wholesale tr.)

    Sells amusement and sporting goods, such as hunting and fishing equipment, camping equipment, athletic equipment, playground equipment, toys, and games: Performs duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May be designated according to product sold as Sales Representative, Playground Equipment (wholesale tr.); Sales Representative, Sporting Goods (wholesale tr.); Sales Representative, Toys And Games (retail trade; wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

277.357-030 SALES REPRESENTATIVE, WRITING AND MARKING PENS (wholesale tr.)

    Sells ballpoint, fountain, and felt-tipped pens to retail dealers, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 77

277.357-034 SALESPERSON, BOOKS (retail trade)

    Sells books in book or department store: Suggests selection of books, based on knowledge of current literature and familiarity with publishers' catalogs and book reviews. Arranges books on shelves and racks according to type, author, or subject matter. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May specialize in selling technical publications.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

277.357-038 SALESPERSON, MUSICAL INSTRUMENTS AND ACCESSORIES (retail trade)

    Sells brass, percussion, stringed, and woodwind musical instruments, musical accessories, equipment, and supplies: Explains function, mechanisms, and care of musical instruments to customer. Demonstrates and discusses quality of tone and variations in instruments of different prices. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May make repairs. May solicit business of orchestras or other musical groups. May rent instruments to customers and prepare rental contracts.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

277.357-042 SALESPERSON, PETS AND PET SUPPLIES (retail trade)

    Sells pets and pet accessories, equipment, food, and remedies: Advises customer on care, training, feeding, living habits, and characteristics of pets, such as dogs, cats, birds, fish, and hamsters. Explains use of equipment, such as aquarium pumps and filters. Feeds and provides water for pets. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May clean cages and tanks. May suggest remedies for certain animal diseases or recommend services of VETERINARIAN (medical ser.).
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

277.357-046 SALESPERSON, PHONOGRAPH RECORDS AND TAPE RECORDINGS (retail trade)

    Sells phonograph records and tape recordings in music store, record shop, or department store, performing duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. Assists customers in selection of instrumental and vocal recordings in musical categories, such as popular, classical, folk, and religious, using knowledge of available releases, catalogs, and lists. May also sell recording maintenance equipment and supplies.
GOE: 08.02.02 STRENGTH: L GED: R3 M3 L3 SVP: 3 DLU: 77

277.357-050 SALESPERSON, PHOTOGRAPHIC SUPPLIES AND EQUIPMENT (retail trade; wholesale tr.)

    Sells photographic and optical equipment and supplies, such as cameras, projectors, film, and binoculars: Demonstrates equipment to customer and explains functioning of various cameras, filters, lenses, and other photographic accessories. Receives film for processing. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May repair photographic or optical equipment.
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

277.357-054 SALESPERSON, SHEET MUSIC (retail trade)

    Sells books and sheet music for instrumental and vocal groups or soloists, utilizing knowledge of composers, compositions, and types of music, such as classical, popular, and sacred. Performs duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

277.357-058 SALESPERSON, SPORTING GOODS (retail trade)

    Sells sporting goods and athletic equipment: Advises customer on type of equipment for specific purposes, such as length of golf club, size of grip on tennis racket, weight of bowling ball, length of skis and poles, and caliber and make of gun or rifle. Explains care of equipment, regulations of games, and fish and game laws. Informs customer of areas for hunting, fishing, or skiing, and cost of such outings. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May repair sporting goods.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

277.357-062 SALESPERSON, STAMPS OR COINS (retail trade; wholesale tr.)

    Sells stamps or coins, or both, to collectors: Locates stamp or coin desired by customer. Discusses value of items with customer. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May appraise and classify stamps or coins, using magnifier and catalogs. May buy coins or stamps from collectors and wholesalers for resale.
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

277.357-066 SALESPERSON, TOY TRAINS AND ACCESSORIES (retail trade)

    Sells toy trains, model train kits, and accessories, such as tracks, batteries, tunnels, and signal lights, performing duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 77

277.457-010 SALESPERSON, ART OBJECTS (retail trade)

    Sells paintings, art materials, curios, and mirror and picture frames, performing duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77

279 SALES OCCUPATIONS, MISCELLANEOUS COMMODITIES, N.E.C.

    This group includes occupations, not elsewhere classified, concerned with selling commodities.

279.157-010 MANUFACTURER'S REPRESENTATIVE (wholesale tr.) alternate titles: manufacturer's agent

    Sells single, allied, diversified, or multiline products to WHOLESALERS (wholesale tr.) I 185.167-070 or other customers for one or more manufacturers on commission basis: Contacts manufacturers and arranges to sell their products. Calls on regular or prospective customers to solicit orders. Demonstrates products and points out salable features. Answers questions concerning products, such as price, credit terms, and durability. Completes sales contracts or forms to record required sales information. May forward orders to manufacturer. May promote products at trade shows and conferences.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 81

279.357-010 SALES EXHIBITOR (nonprofit org.)

    Sells variety of products made by the blind, such as wallets, mops, neckties, rugs, aprons, and babywear: Contacts businesses and civic establishments and arranges to exhibit and sell merchandise made by the blind on their premises. Sets up and displays merchandise to attract attention of prospective customers. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77

279.357-014 SALES REPRESENTATIVE, GENERAL MERCHANDISE (wholesale tr.)

    Sells variety of merchandise, such as dry goods, notions, and housewares, to retail stores or other outlets, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May assemble and stock product displays in retail stores. May obtain credit information on prospective customers and forward findings to home office.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 89

279.357-018 SALES REPRESENTATIVE, JEWELRY (wholesale tr.)

    Sells jewelry, jewels, and watches, performing duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

279.357-022 SALES REPRESENTATIVE, LEATHER GOODS (wholesale tr.)

    Sells leather goods, such as billfolds, luggage, handbags, and utility kits, utilizing knowledge of kinds and grades of leather and product manufacturing process. Performs duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 80

279.357-026 SALES REPRESENTATIVE, PAPER AND PAPER PRODUCTS (wholesale tr.)

    Sells paper and paper products, such as bags, containers, newsprint, wrapping paper, stationery, towels, and plates. Performs duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May be designated according to type of paper as Sales Representative, Printing Paper (wholesale tr.); or paper product sold as Sales Representative, Envelope (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

279.357-030 SALES REPRESENTATIVE, PLASTIC PRODUCTS (wholesale tr.)

    Sells fabricated plastic products, such as boxes, shipping containers, and refrigerator linings. Prepares sketches and specifications for items to meet specific needs of customer. Performs duties as described under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

279.357-034 SALES REPRESENTATIVE, WATER-SOFTENING EQUIPMENT (retail trade; wholesale tr.)

    Sells water softener tanks and service contracts to home owners, laundries, apartment houses, and motel owners: Calls on prospective customers from list furnished by company, or develops own sales leads by door-to-door canvassing. Tests water at location for hardness, acidity, and iron and sulfur content, using water analysis kit. Persuades customer to purchase water softener tank, if test results indicate need. Prepares sales contract and service agreement for customer, collects deposit, and issues receipt. Determines interest on time payment plans, using interest table. May examine water pipes in building and suggest location for tank.
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

279.357-038 SALESPERSON-DEMONSTRATOR, PARTY PLAN (retail trade)

    Displays and sells merchandise, such as clothes, household items, jewelry, toiletries, or toys, to guests attending house party: Confers with party sponsor to arrange date, time, and number of guests. Sets up display of sample merchandise. Meets guests and converses with them to establish rapport. Discusses items on display or demonstrates uses of product, and explains program to guests. Hands out catalogs or brochures that picture merchandise available. Writes orders for merchandise and arranges for payment. Delivers orders to sponsor or individual and collects monies due. May give small sample items to guests. May discuss program with guests to persuade them to sponsor house party by describing benefits derived from sponsorship. May assist sponsor to serve refreshments.
GOE: 08.02.05 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

279.357-042 SALESPERSON, BURIAL NEEDS (retail trade) alternate titles: salesperson, cemetery

    Sells burial needs, such as cemetery plots and crypts, grave coverings, markers, and mausoleums: Contacts prospects at their homes in response to telephone inquiries, referrals from funeral homes, and leads from obituary notices. May sell monuments and similar memorials, either in employ of cemetery or monument firm. May specialize in one type of burial need and be designated Salesperson, Burial Plots (retail trade); Salesperson, Grave Coverings And Markers (retail trade).
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

279.357-046 SALESPERSON, FLYING SQUAD (retail trade) alternate titles: salesperson, utility staff

    Sells merchandise in any assigned department of sales establishment in substitute or supplementary capacity, performing duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. Worker is experienced in selling merchandise in many departments and is assigned to particular department depending on store need.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

279.357-050 SALESPERSON, GENERAL HARDWARE (retail trade; wholesale tr.)

    Sells hardware, such as nails, bolts, screws, hand-and-power tools, electrical equipment, plumbing supplies, garden tools, and paint: Advises customer on tools, hardware, and materials needed, and procedure to follow to complete task customer wishes to perform. Informs customer about quality of tools, hardware, and equipment, and demonstrates use. Performs related duties, such as estimating amount of paint required to cover given area, mixing paint, and cutting screen, glass, wire, or window shades to specified size. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May specialize in selling paint or wall coverings and be designated Salesperson, Paint (retail trade; wholesale tr.); Salesperson, Wall Coverings (retail trade; wholesale tr.).
GOE: 08.02.03 STRENGTH: L GED: R3 M2 L2 SVP: 4 DLU: 81

279.357-054 SALESPERSON, GENERAL MERCHANDISE (retail trade; wholesale tr.)

    Sells variety of commodities in sales establishment, performing duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May demonstrate use of merchandise. May examine defective article returned by customer to determine if refund or replacement should be made. May estimate quantity of merchandise required to fill customer's need.
GOE: 08.02.03 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 81

279.357-058 SALESPERSON, JEWELRY (retail trade)

    Displays and sells jewelry and watches: Advises customer on quality, cuts, or value of jewelry and gems and in selecting mountings or settings for gems. Informs customer of various grades of watch movements and type of servicing offered by manufacturer. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May estimate cost of jewelry and watch repair. May suggest designs for custom jewelry. May sell flatware, hollowware, and tableware, and advise customer on quality, grades, and patterns.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

279.357-062 SALESPERSON, PARTS (retail trade; wholesale tr.) alternate titles: counter clerk; parts clerk

    Sells automotive, appliance, electrical, and other parts and equipment in repair facility or parts store: Ascertains make, year, and type of part needed, inspects worn, damaged, or defective part to determine replacement required, or advises customer of part needed according to description of malfunction. Discusses use and features of various parts, based on knowledge of machine or equipment. Reads catalog, microfiche viewer, or computer for replacement part stock number and price. Advises customer on substitution or modification of part when replacement is not available. Examines returned part to determine if defective, and exchanges part or refunds money. Fills customer orders from stock. Marks and stores parts in stockroom according to prearranged system. Receives and fills telephone orders for parts. Performs other duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May measure engine parts, using precision measuring instruments, to determine whether similar parts may be machined down or built up to required size. Usually specializes in selling parts for one type of machinery or equipment and is designated according to part sold, as Counter Clerk, Appliance Parts (retail trade; wholesale tr.); Counter Clerk, Automotive Parts (retail trade; wholesale tr.); Counter Clerk, Farm Equipment Parts (retail trade; wholesale tr.); Counter Clerk, Industrial Machinery and Equipment Parts (retail trade; wholesale tr.); Counter Clerk, Radio, Television, and Electronics Parts (retail trade; wholesale tr.); Counter Clerk, Tractor Parts (retail trade; wholesale tr.); Counter Clerk, Truck Parts (retail trade; wholesale tr.).
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L3 SVP: 5 DLU: 81

29 MISCELLANEOUS SALES OCCUPATIONS

    This division includes occupations concerned with sales transactions, except those of sales representatives and salespersons which are included in Divisions 25, 26, and 27, and occupations closely related to sales transactions, even though they do not involve actual participation in such transactions.

290 SALES CLERKS

    This group includes occupations concerned with selling, usually in a retail store, any of a large variety of inexpensive merchandise, usually without specializing in any single commodity and not requiring much more knowledge of merchandise than price.

290.477-010 COUPON-REDEMPTION CLERK (retail trade)

    Redeems books of trading stamps or coupons in exchange for merchandise and vacation trips: Shows customer selection of merchandise in display catalog and aids customer to make selection of merchandise. Counts books and verifies number of coupons required for requested articles, and cancels books exchanged for merchandise, using canceling machine. Collects sales tax on merchandise. Orders or obtains merchandise from stockroom. Fills out order form to request merchandise from warehouse when items requested by customer are not in stock. Talks to customers to resolve complaints or problems about merchandise and stamps. May keep record of books redeemed, taxes collected, and merchandise distributed. May take inventory of stock. May arrange merchandise for display on counters, racks, shelves, or stands. May wrap items.
GOE: 07.03.01 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 77

290.477-014 SALES CLERK (retail trade)

    Obtains or receives merchandise, totals bill, accepts payment, and makes change for customers in retail store such as tobacco shop, drug store, candy store, or liquor store: Stocks shelves, counters, or tables with merchandise. Sets up advertising displays or arranges merchandise on counters or tables to promote sales. Stamps, marks, or tags price on merchandise. Obtains merchandise requested by customer or receives merchandise selected by customer. Answers customer's questions concerning location, price, and use of merchandise. Totals price and tax on merchandise purchased by customer, using paper and pencil, cash register, or calculator, to determine bill. Accepts payment and makes change. Wraps or bags merchandise for customers. Cleans shelves, counters, or tables. Removes and records amount of cash in register at end of shift. May calculate sales discount to determine price. May keep record of sales, prepare inventory of stock, or order merchandise. May be designated according to product sold or type of store.
GOE: 09.04.02 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 82

290.477-018 SALES CLERK, FOOD (retail trade)

    Obtains or prepares food items requested by customers in retail food store, totals customer bill, receives payment, and makes change: Fills customer order, performing duties such as obtaining items from shelves, freezers, coolers, bins, tables, or containers; cleaning poultry; scaling and trimming fish; slicing meat or cheese, using slicing machine; preparing take-out sandwiches and salads; dispensing beverages; and warming food items in oven. Weighs items, such as produce, meat, and poultry to determine price. Lists and totals prices, using paper and pencil, calculator, or cash register. Informs customer of total price of purchases. Receives payment from customer for purchases and makes change. Bags or wraps purchases for customer. Cleans shelves, bins, tables, and coolers. Stamps, marks, or tags price on merchandise. Sets up displays and stocks shelves, coolers, counter, bins, tables, freezers, containers, or trays with new merchandise. May make deliveries to customer home or place of business [DELIVERER, MERCHANDISE (retail trade) 299.477-010]. May write orders, decorate cakes, or describe available specialty products, such as birthday cakes. May order merchandise from warehouse or supplier. May be designated according to type of food sold as Grocery Clerk (retail trade); Meat Counter Clerk (retail trade); Produce Clerk (retail trade) I; Sales Clerk, Fish (retail trade).
GOE: 09.04.02 STRENGTH: L GED: R3 M3 L2 SVP: 3 DLU: 82

291 VENDING AND DOOR-TO-DOOR SELLING OCCUPATIONS

    This group includes occupations concerned with hawking and selling merchandise or services on street, door to door, or at amusement and recreational facilities, such as sports arenas and nightclubs, using basket, pushcart, horse and wagon, stand, carrying case, or truck to carry merchandise.

291.157-010 SUBSCRIPTION CREW LEADER (retail trade)

    Supervises and coordinates activities of workers engaged in selling magazine subscriptions door to door. Gives training to crew in company methods and procedures in selling and writing sales contract. Assigns crews to specified area. Reviews orders received by crewmembers. Compiles magazine sales records. May hire crewmembers.
GOE: 08.02.08 STRENGTH: L GED: R3 M2 L3 SVP: 5 DLU: 77

291.357-010 SALES REPRESENTATIVE, DOOR-TO-DOOR (retail trade) alternate titles: canvasser; peddler; solicitor

    Sells merchandise or service, such as books, magazines, notions, brushes, and cosmetics, going from door to door without making appointments or following leads from management, other workers, or from listings in city and telephone directories: Displays sample products, explains desirable qualities of products, and leaves samples, or distributes advertising literature explaining service or products. Writes and submits orders to company. Delivers merchandise, collects money, and makes change. May contact individuals previously solicited in person, by telephone, or by mail to close sale. May travel from one area to another, or be assigned to specified territory.
GOE: 08.02.08 STRENGTH: L GED: R3 M2 L3 SVP: 2 DLU: 81

291.454-010 LEI SELLER (retail trade) alternate titles: lei maker

    Makes and sells leis (wreaths or garlands of flowers) to persons arriving or departing on ships, or attending social functions, such as dances. Does not operate stand or permanent place of business. Sells individual flowers, bouquets, and accessories.
GOE: 08.03.01 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 77

291.457-010 CIGARETTE VENDOR (hotel & rest.)

    Sells cigars, cigarettes, corsages, and novelties to patrons in hotels, restaurants, and nightclubs: Walks among guests carrying tray of articles and persuades patrons to make purchases. May order supplies. May wire flowers and attach ribbons to form corsages.
GOE: 08.03.01 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 77

291.457-014 LOUNGE-CAR ATTENDANT (r.r. trans.) alternate titles: sandwich seller; vendor

    Sells beverages, cakes, candies, cigarettes, and sandwiches to passengers in railroad passenger coaches: Walks down aisle of car, with basket or cart containing items for sale, and calls out offerings. Serves items to passengers. Accepts money for items purchased and returns change. May sell newspapers, magazines, postcards, playing cards, and similar nonfood items only and be designated News Agent (r.r. trans.).
GOE: 08.03.01 STRENGTH: M GED: R2 M2 L2 SVP: 2 DLU: 77

291.457-018 PEDDLER (retail trade) alternate titles: hawker; huckster; vendor

    Sells merchandise, such as fruit, vegetables, flowers, or ice cream, on streets or from door to door, usually using basket, pushcart, or truck to carry products. May attract attention by playing chimes or chanting song. May be designated according to product sold as Ice-Cream Vendor (retail trade); Vegetable Vendor (retail trade).
GOE: 08.03.01 STRENGTH: M GED: R2 M2 L1 SVP: 3 DLU: 77

291.457-022 VENDOR (amuse. & rec.) alternate titles: peddler

    Sells refreshments, programs, novelties, or cushions at sports events, parades, or other entertainments: Circulates among patrons or spectators, calling out items for sale. Hands, passes, or throws item to purchaser, receives payment, and makes change as required. Checks out items to replenish stock and turns in monies from sales.
GOE: 08.03.01 STRENGTH: M GED: R2 M2 L2 SVP: 2 DLU: 77

292 ROUTE SALES AND DELIVERY OCCUPATIONS

    This group includes occupations concerned with selling and delivering such items as baked goods, milk, ice, newspapers, and laundry and dry cleaning to customers by driving truck or other vehicle or walking along established route. Includes collecting coins from vending or amusement machines, juke boxes, parking meters, and pay telephones along established route. Occupations concerned with selling merchandise on street, from vehicle, or door to door are found in Group 291. Occupations concerned only with transporting goods by truck are found in Division 90.

292.137-010 COIN-MACHINE-COLLECTOR SUPERVISOR (clerical)

    Supervises and coordinates activities of workers engaged in collecting money from meters, pay phones, amusement machines, jukeboxes, or vending machines: Assigns workers to routes and keeps records of areas to be serviced. Counts coins and computes amount due to agents and subscribers. May pay refunds. May schedule and coordinate delivery of merchandise to vending machines. Performs other duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.07.03 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 77

292.137-014 SUPERVISOR, ROUTE SALES-DELIVERY DRIVERS (retail trade; wholesale tr.) alternate titles: dispatcher, route sales-delivery drivers; route supervisor

    Supervises and coordinates activities of DRIVERS, SALES ROUTE (retail trade; wholesale tr.) engaged in selling and distributing products or services: Plans routes and schedules drivers, vehicles, and deliveries and pickups based on driver, company, and customer information. Records drivers' attendance and time for payroll records. Informs DRIVERS, SALES ROUTE (retail trade; wholesale tr.) of location of accounts and of collection procedures. Demonstrates sales methods. Oversees loading and dispatching of trucks. May collect overdue payments. May collect daily cash receipts from drivers and record amounts in records. May solicit new accounts. May investigate customer complaints and pay claims for damaged articles. May drive vehicle to designated areas. May load vehicles. May compute payroll and distribute pay to subordinates. Performs other duties as described under SUPERVISOR (any industry) Master Title. May be designated according to product sold as Supervisor, Newspaper Deliveries (wholesale tr.).
GOE: 08.02.07 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

292.353-010 DRIVER, SALES ROUTE (retail trade; wholesale tr.) alternate titles: delivery-route truck driver; route driver; truck driver, sales route

    Drives truck or automobile over established route to deliver and sell products or render services, collects money from customers, and makes change: Drives truck to deliver such items as beer, soft drinks, bakery products, dry cleaning, laundry, specialty foods, and medical supplies to customer's home or place of business. Collects money from customers, makes change, and records transactions on customer receipt. Writes customer order and instructions. Records sales or deliveries information on daily sales or delivery record. Calls on prospective customers to solicit new business. Prepares order forms and sales contracts. Informs regular customers of new products or services. Listens to and resolves service complaints. May place stock on shelves or racks. May set up merchandise and sales promotion displays or issue sales promotion materials to customers. May collect or pick up empty containers or rejected or unsold merchandise. May load truck. May issue or obtain customer signature on receipt for pickup or delivery. May clean inside of truck. May perform routine maintenance on truck. May direct DRIVER HELPER, SALES ROUTE (retail trade; wholesale tr.) 292.667-010 to load and unload truck and carry merchandise. May be designated according to product delivered or service rendered.
GOE: 08.02.07 STRENGTH: M GED: R3 M2 L3 SVP: 3 DLU: 81

292.363-010 NEWSPAPER-DELIVERY DRIVER (wholesale tr.)

    Drives truck or automobile over prescribed route to deliver newspapers to wholesale or retail newspaper dealers, or to bus, airline, or express stations for shipment: Loads newspapers onto vehicle. Reviews list of dealers, customers, or station drops for change in deliveries. Drives truck or automobile over prescribed route on city streets or rural roads. Delivers newspapers to dealers or individual subscribers at their homes or place of business, or to bus, airline, or express station for shipment. Keeps records of deliveries made. Collects receipts for deliveries to newsdealers. May pick up unsold newspapers and credit newsdealer's account. May collect payment for newspaper deliveries from customers. May keep records pertaining to driving expenses, such as mileage, oil, and gasoline. May stock newspapers in street sales rack, and collect coins from rack coin boxes. May distribute sales promotion material to customers with newspaper deliveries. May be designated according to publication delivered as Magazine-Delivery Driver (wholesale tr.).
GOE: 05.08.03 STRENGTH: M GED: R3 M2 L2 SVP: 4 DLU: 77

292.457-010 NEWSPAPER CARRIER (retail trade) alternate titles: carrier; newspaper deliverer

    Delivers and sells newspapers to subscribers along prescribed route and collects money periodically: Purchases newspapers at wholesale price for resale to subscriber at retail rate. Walks or rides bicycle to deliver newspapers to subscribers. Keeps records of accounts. Contacts prospective subscribers along route to solicit subscriptions. May attend training sessions to learn selling techniques. If worker delivers newspapers, using automobile or truck, see NEWSPAPER-DELIVERY DRIVER (wholesale tr.).
GOE: 09.04.02 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 77

292.463-010 LUNCH-TRUCK DRIVER (hotel & rest.) alternate titles: catering-truck operator; lunch-truck operator

    Drives lunch truck over regular scheduled route, and sells miscellaneous food specialties, such as sandwiches, box lunches, and beverages, to industrial and office workers, students, and to patrons of sports and public events. Loads and unloads truck. Maintains truck and food-dispensing equipment in sanitary condition and good working order. May prepare and wrap sandwiches for delivery. May push lunch-cart through departments of industrial establishment or office building to sell merchandise and be known as Lunch-Wagon Operator (hotel & rest.).
GOE: 09.04.01 STRENGTH: M GED: R2 M2 L2 SVP: 2 DLU: 77

292.483-010 COIN COLLECTOR (business ser.) alternate titles: route driver, coin machines; servicer, coin machines

    Drives truck over established route to collect money from and refill coin-operated amusement-game machines, jukeboxes, and vending machines that dispense merchandise, such as cigarettes, coffee, food, beverages, and candy: Loads truck with supplies according to written or verbal instructions. Drives truck to establishment, collects coins, refills machine, cleans inside of machines that dispense food or beverages, and records amount of money collected. Turns in money to cashiering department at completion of route and unloads truck. Reports malfunctioning machines to maintenance department for repair. May perform minor repairs or adjustments on machines, using handtools, to correct malfunctions. May promote installation of new or additional coin-operated machines at locations of customers or potential customers. May be designated according to type of machine serviced as Amusement-Game Machine Coin Collector (business ser.); Jukebox Coin Collector (business ser.); Vending-Machine Coin Collector (business ser.).
GOE: 05.08.03 STRENGTH: M GED: R3 M2 L3 SVP: 3 DLU: 77

292.667-010 DRIVER HELPER, SALES ROUTE (retail trade; wholesale tr.) alternate titles: route driver helper

    Aids DRIVER, SALES ROUTE (retail trade; wholesale tr.) in providing sales, services, or deliveries of goods to customers over an established route, performing any combination of the following duties: Loads and unloads truck at beginning and end of trip. Carries merchandise from truck to customer's home or store. Collects c.o.d. payments or obtains receipts. May drive to relieve driver. May solicit new business.
GOE: 08.02.07 STRENGTH: M GED: R2 M2 L2 SVP: 2 DLU: 77

292.687-010 COIN-MACHINE COLLECTOR (business ser.; tel. & tel.) alternate titles: coin-box collector; pay-station collector

    Collects coins or coin boxes from parking meters or telephone pay stations: Unlocks telephone faceplate and removes box containing money. Inserts empty box and locks faceplate. Tags boxes to identify pay stations. Reports malfunctioning telephones or parking meters to repair department. Delivers boxes to central depot for machine counting, tabulating, and customer payment. May count coins and compute amount due subscriber, according to difference between minimum guaranteed rate and total cash in box. May pay subscriber percentage refund. May adjust or repair parking meters, using handtools. May keep records of collections, balances due, and refunds. May be designated according to type of equipment involved as Parking-Meter-Coin Collector (business ser.); Telephone Coin-Box Collector (tel. & tel.).
GOE: 07.07.03 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 87

293 SOLICITORS

    This group includes occupations concerned with encouraging individuals to join, contribute to, or otherwise participate in activities or causes, such as joining clubs or organizations, contributing money or time to charitable causes, or donating blood.

293.137-010 SUPERVISOR, BLOOD-DONOR RECRUITERS (medical ser.)

    Supervises and coordinates activities of BLOOD-DONOR RECRUITERS (medical ser.) engaged in soliciting blood donations from employees or members of companies, unions, and fraternal organizations: Selects, trains, and assigns BLOOD-DONOR RECRUITERS (medical ser.). Reviews records and reports to evaluate BLOOD-DONOR RECRUITER (medical ser.) performance and recommends personnel action when necessary. Analyzes and resolves work problems, or assists BLOOD-DONOR RECRUITER (medical ser.) in solving problems. Interprets blood-bank policies and procedures to staff. Attends management meetings to exchange ideas and information and discuss problems. Assists in preparation of annual budget by providing data and making recommendations. Serves as liaison between donor-enrollment unit and other units of blood bank. Occasionally answers requests for information from prospective or participating blood-donor groups. Occasionally speaks to interested donor groups about blood-bank program.
GOE: 11.09.02 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77

293.157-010 FUND RAISER I (nonprofit org.)

    Plans fund raising program for charities or other causes, and writes to, telephones, or visits individuals or establishments to solicit funds or gifts-in-kind: Compiles and analyzes information about potential contributors to develop mailing or contact list and to plan selling approach. Writes, telephones, or visits potential contributors and persuades them to contribute funds or gifts-in-kind by explaining purpose and benefits of fund raising program. Takes pledges or funds from contributors. Records expenses incurred and contributions received. May organize volunteers and plan social functions to raise funds. May prepare fund raising brochures for mail-solicitation programs. May train volunteers to perform certain duties to assist fund raising.
GOE: 11.09.02 STRENGTH: L GED: R5 M3 L4 SVP: 6 DLU: 87

293.357-010 BLOOD-DONOR RECRUITER (medical ser.)

    Contacts fraternal, business, and labor organizations by telephone, in person, or by mail to solicit blood donations from employees or members for nonprofit blood bank: Develops list of prospective donor groups by using organizational, professional, and industrial listings and directories. Contacts prospective donor groups to explain requirements and benefits of participation in blood donor program. Visits prospective or participating blood donor group to discuss blood program. Distributes promotional material and uses audio-visual aids to motivate groups to participate in blood-donor program. Keeps records of organizations participating in program. Arranges specific date of blood collection for blood-donor group and confirms appointment in writing. Records information for mobile blood-collection unit, such as space available, staffing required, and number of donors anticipated. Consults blood bank records to answer questions, monitor activity, or resolve problems of blood donor groups. Prepares reports of blood-donor program and recruitment activities. May identify donors with rare-type blood from blood-bank records, and telephone donors to solicit and arrange blood donation.
GOE: 11.09.02 STRENGTH: L GED: R4 M2 L4 SVP: 3 DLU: 77

293.357-014 FUND RAISER II (nonprofit org.) alternate titles: contribution solicitor

    Contacts individuals and firms to solicit donations for charity or other causes: Confers with supervisor, or reads potential donor list, to determine which individuals or firms to approach. Contacts individuals and firms by telephone, in person, or by mail to solicit funds or gifts-in-kind. Takes pledges for amounts or gifts-in-kind to be contributed, or accepts immediate cash payments. May sell emblems or other tokens of organization represented. May write letter to express appreciation for donation. May arrange for pick-up of gifts-in-kind.
GOE: 08.02.08 STRENGTH: L GED: R3 M2 L3 SVP: 2 DLU: 87

293.357-018 GOODWILL AMBASSADOR (business ser.) alternate titles: welcome-wagon host/hostess

    Promotes goodwill and solicits trade for local business firms who are members of parent organization: Develops list of prospective clients from such sources as newspaper items, utility companies' records, and local merchants. Visits homes of new residents, prospective parents, recently married couples, engaged persons, and other prospects to explain and sell services available from local merchants. Usually presents token gifts or gift certificates to induce clients to use local services or purchase local merchandise. Prepares reports of services rendered and visits made for parent organization and member firms. May solicit new organization membership. May explain community services available. May organize clubs and plan parties for new residents.
GOE: 11.09.01 STRENGTH: L GED: R3 M2 L3 SVP: 2 DLU: 77

293.357-022 MEMBERSHIP SOLICITOR (any industry)

    Solicits membership for club or trade association: Visits or contacts prospective members to explain benefits and costs of membership and to describe organization and objectives of club or association. May collect dues and payments for publications from members. May solicit funds for club or association [FUND RAISER (nonprofit org.) II]. May speak to members at meetings about services available.
GOE: 08.02.08 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77

294 AUCTIONEERS

    This group includes occupations concerned with selling commodities to highest bidder at auctions.

294.257-010 AUCTIONEER (retail trade; wholesale tr.)

    Sells articles at auction to highest bidder: Appraises merchandise before sale and assembles merchandise in lots according to estimated value of individual pieces or type of article. Selects article to be auctioned at suggestion of bidders or by own choice. Appraises article and determines or asks for starting bid. Describes merchandise and gives information about article, such as history and ownership, in order to encourage bidding. Continues to ask for bids, attempting to stimulate buying desire of bidders. Closes sale to highest bidder. May write auction catalog and advertising copy for local or trade newspapers and periodicals. May be designated according to property auctioned as Auctioneer, Art (retail trade; wholesale tr.); Auctioneer, Automobile (wholesale tr.); Auctioneer, Furniture (retail trade; wholesale tr.); Auctioneer, Livestock (retail trade; wholesale tr.); Auctioneer, Real Estate (retail trade; wholesale tr.); Auctioneer, Tobacco (wholesale tr.).
GOE: 08.02.03 STRENGTH: L GED: R3 M2 L3 SVP: 6 DLU: 77

294.567-010 AUCTION CLERK (retail trade; wholesale tr.)

    Records amounts of final bids for merchandise at auction sales, and receives money from final bidders at auction: Locates lot and item number of article up for bidding on record sheet. Listens to amount of bids called for by AUCTIONEER (retail trade; wholesale tr.) and records final amount bid for article. Receives deposit money or full payment from final bidders.
GOE: 07.03.01 STRENGTH: S GED: R2 M2 L2 SVP: 3 DLU: 77

294.667-010 AUCTION ASSISTANT (retail trade; wholesale tr.) alternate titles: lot caller

    Assists AUCTIONEER (retail trade; wholesale tr.) at auction by tagging and arranging articles for sale, calling out lot and item numbers, and holding or displaying articles being auctioned: Receives and stores incoming merchandise to be auctioned. Writes assigned record numbers on tags and wires tags to articles. Arranges articles into group lots, according to similarity of type of merchandise, such as household goods, art objects, jewelry, and furniture. Assigns lot and item numbers to grouped articles and records numbers on tags and in record book. Calls out lot and item numbers of article being auctioned and holds or otherwise displays article during bidding. Assists final bidders in locating purchased items.
GOE: 07.07.02 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77

295 RENTAL CLERKS

    This group includes occupations concerned with renting commodities, such as automobiles, bicycles, boats, films, televisions, tools and equipment, and trailers.

295.137-010 SUPERVISOR, SAFETY DEPOSIT (financial) alternate titles: safe deposit manager

    Supervises and coordinates activities of workers engaged in renting and maintaining safe-deposit boxes: Turns controls to set vault clock for reopening. Authorizes forcing, servicing, and repair of safe-deposit box locks. Approves or disapproves rentals and requests for admittance to safe-deposit boxes in accordance with bank regulations. Develops, implements, and evaluates improved procedures for safe deposit operations. Monitors prices charged by competitors, recommends rental fees for safe-deposit boxes, and develops marketing plan to advertise safe-deposit services. Prepares cost, expense, and budget reports. Keeps departmental records. Trains and assigns duties to new employees. May open and close vault. May admit customer to vault. Performs duties as described under SUPERVISOR (clerical) Master Title.
GOE: 07.01.02 STRENGTH: L GED: R4 M3 L3 SVP: 6 DLU: 89

295.357-010 APPAREL-RENTAL CLERK (retail trade)

    Rents formal clothes or costumes to customers: Talks to customer to determine clothing needs, date needed, quantity, style, color, and size. Shows customers available or appropriate garments. Explains rental fee to customer. Orders or reserves garment selected. Packages garments selected with complimentary accessories, such as cuff links, cummerbunds, neckties, and studs, and places in protective bag or box. Obtains suitable identification and deposit as security from customer. Computes rental charge and tax and prepares bill for customer. Collects money from customer or charges bill on customer's credit card. Examines garments for damages, and designates garments for cleaning or repair. May mark garments on customer for alteration. May sew buttons, hooks, hems, snaps, tears, or make minor alterations, by hand or using sewing machine. May mail or deliver rented garments to customer. May mail advertising material to customers. May return cleaned or repaired garments to stock. May be designated according to type of garments rented as Costume-Rental Clerk (retail trade); Formal-Wear-Rental Clerk (retail trade).
GOE: 09.04.02 STRENGTH: L GED: R3 M3 L3 SVP: 3 DLU: 77

295.357-014 TOOL-AND-EQUIPMENT-RENTAL CLERK (business ser.; retail trade) alternate titles: rental clerk, tool-and-equipment

    Rents tools and equipment to customers: Suggests tools or equipment, based on work to be done. Prepares rental form and quotes rental rates to customer. Starts power equipment to ensure performance prior to issuance to customer. Computes rental fee based on hourly or daily rate. Cleans, lubricates, and adjusts power tools and equipment. May drive truck or use handtruck to deliver tools or equipment to customer.
GOE: 09.04.02 STRENGTH: M GED: R3 M3 L3 SVP: 4 DLU: 77

295.357-018 FURNITURE-RENTAL CONSULTANT (retail trade) alternate titles: decorator consultant; rental clerk, furniture

    Rents furniture and accessories to customers: Talks to customer to determine furniture preferences and requirements. Guides or accompanies customer through showroom, answers questions, and advises customer on compatibility of various styles and colors of furniture items. Compiles list of customer-selected items. Computes rental fee, explains rental terms, and presents list to customer for approval. Prepares order form and lease agreement, explains terms of lease to customer, and obtains customer signature. Obtains credit information from customer. Forwards forms to credit office for verification of customer credit status and approval of order. Collects initial payment from customer. Contacts customers to encourage followup transactions. May visit commercial customer site to solicit rental contracts, or review floor plans of new construction and suggest suitable furnishings. May sell furniture or accessories [SALESPERSON, FURNITURE (retail trade) 270.357-030].
GOE: 09.04.02 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 86

295.367-010 AIRPLANE-CHARTER CLERK (air trans.) alternate titles: aircraft charter dispatcher; airplane-rental clerk

    Charters or rents airplanes to licensed pilots, licensed flight instructors, or charters aircraft to passenger-customers with company pilot: Determines purpose, destination, dates and time of flight, and number of passengers to select appropriate airplane for charter. Examines pilot's license to assure customer is qualified to pilot aircraft or is qualified to train students, or notifies company pilot of requested flight. Prepares rental or charter forms and secures customer's signature. Reserves airplane and records flight information in logbook. Informs other workers to fuel, clean, and move airplane to flight line. Computes customer's charges based on hours flown and company rate schedule. Receives payment or records credit charges. Prepares monthly bills. Requisitions and keeps records of office and airplane supplies. May inspect airplanes periodically to check if they are properly cleaned and serviced. May file flight plans with airport traffic controller. May provide pilots with weather forecasts and airplane specifications.
GOE: 07.04.03 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 77

295.367-014 BABY-STROLLER AND WHEELCHAIR RENTAL CLERK (retail trade) alternate titles: stroller rental clerk; wheelchair and baby-stroller rental clerk

    Rents baby strollers and wheelchairs in shopping or recreation and amusement areas: Explains rental terms to customers. Unfolds or pushes stroller or wheelchair from storage area. Explains to customers how to use stroller or wheelchair. Accepts cash, driver's license, or credit cards as deposit for stroller or wheelchair. Accepts rental fee and makes change. Occasionally cleans strollers and wheelchairs and inspects for damage. May adjust parts of strollers or wheelchairs to correct defect, using handtools.
GOE: 09.04.02 STRENGTH: L GED: R3 M2 L3 SVP: 2 DLU: 77

295.367-018 FILM-RENTAL CLERK (business ser.; retail trade) alternate titles: audio-visual-equipment-rental clerk; film booker

    Rents films and audio-visual equipment to individuals and organizations, such as schools, churches, clubs, and business firms: Views incoming films to familiarize self with content. Recommends films on specific subjects to show to designated group, utilizing knowledge of film content, availability of film, and rental charge. Determines and quotes rental charges for film, depending on purpose for showing film, number of times to be shown, and size of audience. Writes orders, listing shipping date, show date, and method of shipping film. Posts film rental dates on office records to complete reservation. May write or type correspondence, invoices, and shipping labels. May visit prospective or current customers to sell film-rental and audio-visual-equipment-renting service.
GOE: 11.02.04 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

295.367-022 SAFE-DEPOSIT-BOX RENTAL CLERK (financial)

    Rents safe-deposit boxes to bank customers: Interviews customer to obtain information necessary to open account. Types rental contract and obtains customer signature. Collects initial rental fee from customer and writes receipt. Issues safe-deposit box key to customer. Files safe-deposit records, such as signature cards, rental contract, and access slips to vault. Admits customer to safe-deposit vault. Orders replacements for lost keys. Schedules repairs for safe-deposit box locks. Contacts vendor to forcibly open safe-deposit box when necessary, such as when customer loses key. Receives and records customer payment of yearly safe-deposit fee. May record box rental information, payment, and account changes, using computer terminal. May perform clerical duties.
GOE: 07.03.01 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 89

295.367-026 STORAGE-FACILITY RENTAL CLERK (business ser.; retail trade)

    Leases storage space to customers of rental storage facility: Informs customers of space availability, rental regulations, and rates. Assists customers in selection of storage unit size according to articles or material to be stored. Records terms of rental on rental agreement form and assists customer in completing form. Photographs completed form and customer to establish identification record, using security camera. Computes rental fee and collects payment. Maintains rental status record and waiting list for storage units. Notifies customers when rental term is about to expire or rent is overdue. Inspects storage area periodically to ensure storage units are locked. Observes individuals entering storage area to prevent access to or tampering with storage units by unauthorized persons. Loads film into security and surveillance cameras, records dates of film changes, and monitors camera operations to ensure performance as required. Cleans facility and maintains premises in orderly condition.
GOE: 09.04.02 STRENGTH: L GED: R3 M3 L3 SVP: 2 DLU: 86

295.467-010 BICYCLE-RENTAL CLERK (retail trade)

    Rents bicycles to patrons at beach, resort, or retail bicycle-rental store: Explains bicycle-rental rates and conditions to customer. Issues bicycle to customer and records time of transaction. Receives returned bicycles and examines them for abuse or breakage. Computes rental charge according to elapsed time and accepts payment, imposing specified fee for damage to bicycle. Records time bicycle was returned. Prepares cash report at end of shift. Tags bicycles needing repair or service. May adjust bicycle seat to suit customer. May receive money deposit or identification, such as driver's license, as security toward return of bicycle. May explain operation of bicycle and features of certain bicycles, such as gear shifting and hand brakes, to customers.
GOE: 09.04.02 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 77

295.467-014 BOAT-RENTAL CLERK (amuse. & rec.)

    Rents canoes, motorboats, rowboats, sailboats, and fishing equipment: Explains rental rates and operation of boats and equipment to customer. Assists customers in and out of boats. Launches and moors boats. Tows disabled boats to shore, using motorboat. Calculates rental payment and collects payment from customer. May make minor adjustments and repairs on motors of motorboats, such as replacing battery, using handtools. May pump water out of boats, using mechanical pump.
GOE: 09.04.02 STRENGTH: L GED: R3 M3 L3 SVP: 2 DLU: 77

295.467-018 HOSPITAL-TELEVISION-RENTAL CLERK (business ser.)

    Rents television sets to hospital patients: Determines, from hospital staff and records, names of patients requesting television rental service. Visits patient's room and unlocks and adjusts television set. Explains operation of remote controls and informs patient of rental fee. Periodically collects rental fees. Keeps records of television rentals and fees due. May deliver and connect portable television sets.
GOE: 09.04.02 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 77

295.467-022 TRAILER-RENTAL CLERK (automotive ser.)

    Rents trailers, trucks, and power-driven mobile machinery and equipment: Talks with customer to determine type of equipment needed, such as vacation, boat, or open trailer, or moving truck or moving-van trailer, or cement mixer. Quotes rental rates and collects security deposit. Prepares rental-agreement form. Directs yard personnel to hitch trailer to customer's vehicle or bring truck or power-driven mobile equipment to customer. Computes rental charges, collects money, makes change, and returns deposit. May pull trailer into position and fasten appropriate hitch to customer's vehicle. May splice wires from trailer's taillights onto wires of customer's vehicle's taillights to provide brake and turn signals to trailer. May advise customer on type of equipment to rent, depending on work to be done. May rent power tools and equipment [TOOL-AND-EQUIPMENT-RENTAL CLERK (business ser.; retail trade)]. May be designated according to type of equipment rented as Construction-Machinery-And-Equipment-Rental Clerk (business ser.); Farm-Machinery-And-Equipment-Rental Clerk (business ser.); Truck Rental Clerk (automotive ser.).
GOE: 09.04.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77

295.467-026 AUTOMOBILE RENTAL CLERK (automotive ser.) alternate titles: automobile rental agent; automobile rental representative; car rental clerk

    Rents automobiles to customers: Talks with customer to determine type of automobile and accessories desired, such as power steering and air-conditioning, location for pick up and return of automobile, and number of days needed for rental. Quotes cost of rental, based on type of automobile, daily rates, estimated mileage, insurance coverages requested, and amount of deposit required. Examines customer's driver's license and credit card, to determine validity of identification and eligibility for rental. Completes rental contract, explains rental policies and procedures, verifies credit, and obtains customer signature and deposit. Calls storage or service area to determine automobile availability and request delivery, and to check automobile upon return for damage and to record mileage and fuel level reading. Accepts automobiles returned by customer and computes rental charges based on type of automobile, length of time, distance traveled, taxes, and other expenses, such as late charges or damage fees incurred during rental. May reconcile cash or credit card slips with rental agreements and send to management. May inspect automobile fluid levels and add fluids, such as fuel, oil, and engine coolant to maintain automobile. May deliver automobile to customer. May keep log to track location of rented automobiles. May be designated according to type of automobile rented as Limousine Rental Clerk (automotive ser.).
GOE: 09.04.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 81

296 SHOPPERS

    This group includes occupations concerned with visiting competing stores to gather information, such as style, quality, and prices of competitive merchandise, to aid employing establishment in setting its prices and determining its buying policy; suggesting suitable purchases to customers; and purchasing items from other stores for individual customers.

296.357-010 PERSONAL SHOPPER (retail trade) alternate titles: professional shopper; shopper's aide; special shopper

    Selects and purchases merchandise for department store customers, according to mail or telephone requests. Visits wholesale establishments or other department stores to purchase merchandise which is out-of-stock or which store does not carry. Records and processes mail orders and merchandise returned for exchange. May escort customer through store.
GOE: 09.04.02 STRENGTH: L GED: R4 M3 L3 SVP: 5 DLU: 77

296.367-010 AUTOMOBILE LOCATOR (retail trade)

    Phones other new or used automobile dealers to locate type of automobile desired by customer. Prepares papers for transfer of automobile. Keeps records of automobiles traded.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77

296.367-014 COMPARISON SHOPPER (retail trade; wholesale tr.)

    Compares prices, packaging, physical characteristics, and styles of merchandise in competing stores: Visits stores to observe details of merchandise and gather information that will be valuable to employer in setting prices and determining buying policies. Verifies complaints of customers on price of merchandise by shopping at designated store to ascertain same quality and style for specified price. Prepares reports of findings. May check with BUYER (profess. & kin.) to verify that advertised merchandise will be available for customer purchase, and that merchandise, price, and sales dates are accurately described in advertising copy and illustration. May purchase merchandise in various locations for quality comparison tests.
GOE: 08.01.03 STRENGTH: L GED: R4 M2 L3 SVP: 3 DLU: 77

297 SALES PROMOTION OCCUPATIONS

    This group includes occupations concerned with promoting interest on the part of customers to buy or rent merchandise or real estate by indirect selling techniques, such as modeling or demonstrating merchandise, instructing customers in arts and crafts involved in producing or using product, or giving guided tours to prospective buyers.

297.354-010 DEMONSTRATOR (retail trade; wholesale tr.)

    Demonstrates merchandise and products to customers to promote sales: Displays product and explains features to customers. Answers customer's questions about product. Demonstrates use or production of product and simultaneously explains merits to persuade customers to buy product. May perform duties described under SALESPERSON (retail trade; wholesale tr.) Master Title. May suggest product improvements to employer. May use graphic aids, such as charts, slides, or films, to facilitate demonstration. May give product samples to customers. May conduct guided tours of plant where product is made. May train other demonstrators. May visit retail store or customer's home to demonstrate products. May be designated according to type merchandise demonstrated as Bakery Demonstrator (retail trade); Ceramic-Maker Demonstrator (retail trade); Cosmetics Demonstrator (retail trade); Food Demonstrator (retail trade; wholesale tr.); Glassware-Maker Demonstrator (retail trade); Housewares Demonstrator (retail trade; wholesale tr.).
GOE: 08.02.05 STRENGTH: L GED: R3 M3 L3 SVP: 3 DLU: 81

297.354-014 DEMONSTRATOR, KNITTING (retail trade)

    Shows customers how to knit garments or accessories by hand: Demonstrates methods of holding needles and making various stitches. Interprets knitting terminology and how to read and follow knitting instructions for customer. Suggests yarn for use in particular style of garment and estimates amount to purchase. Takes customer's measurements for proposed garment and estimates number of stitches required for each part of garment. Sells customer yarn required for knitting specified garment or clothing accessory.
GOE: 08.02.05 STRENGTH: S GED: R4 M4 L4 SVP: 5 DLU: 77

297.357-010 DEMONSTRATOR, ELECTRIC-GAS APPLIANCES (utilities)

    Demonstrates and explains operation and care of electric or gas appliances to utility company customers to promote appliance sales, and advises customers on energy conservation methods: Visits community organizations and schools to demonstrate operating features and care of appliances, such as air-conditioners, driers, ranges, and washers. Explains how electricity or gas is produced and transmitted, reasons for electricity and gas rate increases, and methods of efficiently using appliances to conserve energy and reduce utility bills. Lectures to dealers, sales personnel, and employees of utility company on efficient use and care of appliances, as part of training program. Answers telephone and written requests from customers for information about appliance use. May advise customers on related homemaking problems, such as kitchen planning, home lighting, heating-fuel conservation, food preparation, and laundering with new fabrics. May write articles and pamphlets on appliance use. May represent utility company as guest on radio or television programs to discuss conservation of electrical or gas energy.
GOE: 08.02.05 STRENGTH: L GED: R5 M3 L5 SVP: 6 DLU: 77

297.367-010 EXHIBIT-DISPLAY REPRESENTATIVE (any industry)

    Attends trade, traveling, promotional, educational, or amusement exhibit to answer visitors' questions, explain or describe exhibit, and to protect it against theft or damage. May set up or arrange display. May demonstrate use of displayed items. May lecture and show slides. May collect fees or accept donations. May solicit patronage. May distribute brochures. May obtain names and addresses of prospective customers. May drive truck and trailer to transport exhibit. May be designated Trade-Show Representative (any industry).
GOE: 09.01.02 STRENGTH: L GED: R4 M2 L4 SVP: 5 DLU: 77

297.451-010 INSTRUCTOR, PAINTING (retail trade)

    Selects and recommends materials for customers' use in ornamental painting, such as on plaques, lampshades, and fabrics. Demonstrates painting techniques and advises customers in various aspects of painting and materials to purchase. Does ornamental painting for other departments.
GOE: 01.06.03 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77

297.454-010 DEMONSTRATOR, SEWING TECHNIQUES (retail trade)

    Demonstrates sewing machines and their operation to retail store customers: Shows customers recommended procedures for cutting material from patterns, assembly and basting, and machine sewing. Explains and demonstrates use of various attachments, such as hemmer, edge stitcher, and ruffler. May instruct customers in alteration of garments.
GOE: 08.02.05 STRENGTH: L GED: R3 M3 L3 SVP: 3 DLU: 77

297.667-014 MODEL (garment; retail trade; wholesale tr.) alternate titles: fashion model; house model

    Models garments, such as dresses, coats, underclothing, swimwear, and suits, for garment designers, BUYERS (profess. & kin.), sales personnel, and customers: Dresses in sample or completed garments. Stands, turns, and walks to demonstrate features, such as garment quality, style, and design, to observers at fashion shows, private showings, and retail establishments. May inform prospective purchasers as to model, number, and price of garments and department where garment can be purchased. May select own accessories. May be designated according to size of garment modeled. May model for PHOTOGRAPHER, STILL (profess. & kin.) [MODEL, PHOTOGRAPHERS' (any industry)] or for ILLUSTRATOR (profess. & kin.) [MODEL, ARTISTS' (any industry.)].
GOE: 01.08.01 STRENGTH: L GED: R3 M1 L2 SVP: 3 DLU: 77

298 MERCHANDISE DISPLAYERS

    This group includes occupations concerned with planning and executing commercial displays, such as those in windows and interiors of retail stores and those used in trade exhibitions.

298.081-010 DISPLAYER, MERCHANDISE (retail trade) alternate titles: decorator, store; display trimmer

    Displays merchandise, such as clothes, accessories, and furniture, in windows, showcases, and on sales floor of retail store to attract attention of prospective customers: Originates display ideas or follows suggestions or schedule of MANAGER, DISPLAY (retail trade) and constructs or assembles prefabricated display properties from wood, fabric, glass, paper, and plastic, using handtools. Arranges properties, mannequins, furniture, merchandise, and backdrop according to prearranged plan or own ideas. Places price and descriptive signs on backdrop, fixtures, merchandise, or floor. May dress mannequins for use in displays and be designated Model Dresser (retail trade). May be designated according to area trimmed or decorated as Showcase Trimmer (retail trade); Window Dresser (retail trade).
GOE: 01.02.03 STRENGTH: M GED: R4 M3 L3 SVP: 6 DLU: 77

298.381-010 DECORATOR (any industry) alternate titles: commercial decorator

    Prepares and installs decorations and displays from blueprints or drawings for trade and industrial shows, expositions, festivals, and other special events: Cuts out designs on cardboard, hard board, and plywood, according to motif of event. Constructs portable installations according to specifications, using woodworking power tools. Installs booths, exhibits, displays, carpets, and drapes, as guided by floor plan of building. Arranges installations, furniture, and other accessories in position shown in prepared sketch. Installs decorations, such as flags, banners, festive lights, and bunting, on or in building, street, exhibit halls, and booths, to achieve special effects [DECORATOR, STREET AND BUILDING (any industry)]. Assembles and installs prefabricated parts to reconstruct traveling exhibits from sketch submitted by client, using handtools.
GOE: 01.06.02 STRENGTH: L GED: R4 M4 L3 SVP: 7 DLU: 77

299 MISCELLANEOUS SALES OCCUPATIONS, N.E.C.

    This group includes occupations, not elsewhere classified, concerned with sales transactions.

299.137-010 MANAGER, DEPARTMENT (retail trade) alternate titles: department supervisor; manager, floor

    Supervises and coordinates activities of workers in department of retail store: Interviews job applicants and evaluates worker performance to recommend personnel actions such as hiring, retention, promotion, transfer or dismissal of workers. Assigns duties to workers and schedules break periods, work hours, and vacations. Trains workers in store policies, department procedures, and job duties. Orders merchandise, supplies, and equipment. Records delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels. Inspects merchandise to ensure it is correctly priced and displayed. Recommends additions to or deletions of merchandise to be sold in department. Prepares sales and inventory reports. Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations. May assist sales workers in completing difficult sales. May sell merchandise. May approve checks written for payment of merchandise purchased in department. May install and remove department cash-register-receipt tape and audit cash receipts. May perform customer service activities and be designated Customer Service Manager (retail trade). May plan department layout or merchandise or advertising display [DISPLAYER, MERCHANDISE (retail trade) 298.081-010]. May be designated according to department managed or type of merchandise sold as Candy-Department Manager (retail trade); Toy-Department Manager (retail trade); Produce-Department Manager (retail trade).
GOE: 11.11.05 STRENGTH: M GED: R4 M3 L3 SVP: 7 DLU: 78

299.137-014 SALES SUPERVISOR, MALT LIQUORS (wholesale tr.)

    Supervises and coordinates activities of workers engaged in promoting and selling beer and other malt liquors for wholesale distributor: Accompanies workers on visits to customers to evaluate work performance, ascertain customer problems, and detect market trends. Reviews sales orders and records of new and delinquent accounts to ascertain market conditions and status of customers' accounts. Compiles sales figures and reports problems to management. Confers with management and sales personnel to formulate plans for meeting competition and improving sales. Adjusts customers' complaints.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

299.137-018 SAMPLE-ROOM SUPERVISOR (textile) alternate titles: sample supervisor

    Supervises and coordinates activities of workers engaged in preparing such advertising media as sample books and swatches for sales force and customers of textile manufacturing or finishing concerns. Distributes sample books and other media to customers and advertising agencies. Performs other duties as described under SUPERVISOR (any industry) Master Title. May compare samples with cloth lots for style and color specifications.
GOE: 06.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 7 DLU: 77

299.137-022 SUPERVISOR, ICE STORAGE, SALE, AND DELIVERY (food prep., nec) alternate titles: ice platform supervisor

    Supervises and coordinates activities of workers engaged in storing, delivering, and selling ice. Performs duties as described under SUPERVISOR (any industry) Master Title.
GOE: 09.04.02 STRENGTH: L GED: R4 M3 L3 SVP: 6 DLU: 77

299.137-026 SUPERVISOR, MARINA SALES AND SERVICE (retail trade)

    Supervises and coordinates activities of workers engaged in launching, retrieving, and servicing boats, and selling sport fishing equipment and supplies: Assists workers in launching and retrieving trailer-mounted boats, using dock crane and electric winch. Services boats with fuel and assists in casting off and tying up boats. Loads or unloads fishing and propulsion equipment from boats. Demonstrates sport fishing merchandise, such as fishing rods and reels, electronic communication and navigational equipment, and protective clothing to customers. Orders fuel for boats, and fishing equipment and supplies, such as rods and reels, bait, and ice. Inventories stock. Trains new workers in job duties.
GOE: 09.04.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77

299.167-010 CIRCULATION-SALES REPRESENTATIVE (print. & pub.)

    Promotes and coordinates sale and distribution of newspapers in areas served by franchised wholesale distributors: Surveys urban and suburban areas to determine newspaper sales potential, using statistical tables, and recommends new outlets and locations for newsstands, street-sale racks, and carrier routes. Schedules delivery and distribution of newspapers and regulates size of orders to maintain maximum sales with minimum return of unsold papers. Evaluates dealer sales and assists dealers through sales promotion and training programs. Inspects routes to ensure prompt and regular delivery of newspapers to distributors, dealers, carriers, and vending machines. Distributes and explains circulation instructions and changes to distributors and dealers, and investigates and adjusts dealer complaints. Examines and investigates applications for sale or transfer of franchises. Investigates delinquent accounts and makes collections. Instructs drivers, dealers, and carriers in sales techniques to improve sales. Lays out home delivery routes and organizes carrier crews. Analyzes sales statistics to assist management in circulation planning. Reports on sales and activities of competitors. Writes promotional bulletins to notify dealers and carriers of special sales promotions and offers. Arranges for sale of newspapers at special events and sale of special issues and editions in case of important news breaks.
GOE: 11.09.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

299.251-010 SALES-SERVICE REPRESENTATIVE, MILKING MACHINES (retail trade)

    Sells, installs, and repairs milking equipment: Calls on farmers to solicit repair business and to sell new milking equipment, such as vacuum pumps, buckets, pipelines, and replacement parts. Demonstrates milking machines. Cuts and threads pipe and attaches fittings, using plumber's tools, to install pipelines. Cleans and flushes pipelines, and repairs pulsators and vacuum pumps.
GOE: 08.02.02 STRENGTH: M GED: R4 M3 L4 SVP: 6 DLU: 77

299.357-010 LINEN CONTROLLER (laundry & rel.)

    Contacts customers of linen rental service to discuss inventory control and usage of rented articles and to solicit new business: Examines rented articles and discusses with customers selection and use of articles to prevent abuse. Reviews customer inventory records to determine charges for replacement of damaged articles. Recommends account cancellation when customers continue to ruin articles. Solicits new business and estimates required inventory. May inspect plant equipment for defects that stain or tear articles during laundry process.
GOE: 08.02.06 STRENGTH: L GED: R4 M2 L3 SVP: 6 DLU: 77

299.357-014 TELEPHONE SOLICITOR (any industry) alternate titles: telemarketer; telephone sales representative

    Solicits orders for merchandise or services over telephone: Calls prospective customers to explain type of service or merchandise offered. Quotes prices and tries to persuade customer to buy, using prepared sales talk. Records names, addresses, purchases, and reactions of prospects solicited. Refers orders to other workers for filling. Keys data from order card into computer, using keyboard. May develop lists of prospects from city and telephone directories. May type report on sales activities. May contact DRIVER, SALES ROUTE (retail trade; wholesale tr.) 292.353-010 to arrange delivery of merchandise.
GOE: 08.02.08 STRENGTH: S GED: R3 M3 L3 SVP: 3 DLU: 88

299.357-018 WEDDING CONSULTANT (retail trade)

    Advises prospective brides in all phases of wedding planning, such as etiquette, attire of wedding party, and selection of trousseau: Compiles list of prospective brides from newspaper announcements of engagements. Mails promotional material to offer own and store's services as consultant. Recommends trousseau for bride, and costumes and accessories for attendants. Advises bride on selection of silverware style and pattern, china, glassware, stationery, invitations, flowers, and catering service. May display and sell wedding trousseau to bride, and attire for attendants, and silverware, china, and glassware to brides and wedding gift purchasers, performing duties as described under SALESPERSON (retail trade; wholesale tr.) Master Title. May compile and maintain gift register. May arrange for photographers to take pictures of wedding party. May attend rehearsals and wedding ceremony to give advice on etiquette. May accompany bride when shopping in store or shop for her.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77

299.361-010 OPTICIAN, DISPENSING (optical goods; retail trade)

    Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, utilizing written optical prescription: Evaluates prescription in conjunction with client's vocational and avocational visual requirements. Determines client's current lens prescription, when necessary, using lensometer or lens analyzer and client's eyeglasses. Recommends specific lenses, lens coatings, and frames to suit client needs. Assists client in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescription. Measures client's bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using millimeter rule and light reflex pupillometer. Prepares work order and instructions for grinding lenses and fabricating eyeglasses. Verifies finished lenses are ground to specification. Heats, shapes, or bends plastic or metal frames to adjust eyeglasses to fit client, using pliers and hands. Instructs clients in adapting to, wearing, and caring for eyeglasses. Sells optical goods, such as binoculars, plano sunglasses, magnifying glasses, and low vision aids. Repairs damaged frames. May be required to hold license issued by governing state. May fabricate lenses to prescription specifications. May select and order frames for display. May grind lens edges or apply coating to lenses. May manage one or more optical shops. May compute amount of sale and collect payment for services. May fit contact lenses only and be designated Optician, Contact-Lens Dispensing (optical goods; retail trade).
GOE: 05.10.01 STRENGTH: L GED: R4 M3 L4 SVP: 7 DLU: 81

299.361-014 OPTICIAN APPRENTICE, DISPENSING (optical goods; retail trade)

    Performs duties as described under APPRENTICE (any industry) Master Title.
GOE: 05.10.01 STRENGTH: L GED: R4 M3 L4 SVP: 7 DLU: 77

299.364-010 DRAPERY AND UPHOLSTERY MEASURER (retail trade) alternate titles: upholstery and drapery measurer

    Calls at customers' homes to take measurements for and estimate cost of fabricating draperies and window shades, slipcovers, and upholstery: Measures area of furniture to be covered. Draws sketches to scale of work to be done. Discusses selection of fabric and other materials with customer, using material samples, and informs customer of material, fabrication, and installations costs. May be designated according to specialty as Slip-Cover Estimator (retail trade); Window-Shade Estimator (retail trade).
GOE: 05.09.02 STRENGTH: L GED: R3 M3 L2 SVP: 6 DLU: 77

299.364-014 GIFT WRAPPER (retail trade) alternate titles: wrapper

    Wraps and decorates customer's purchases with gift-wrapping paper, ribbons, bows, and tape in retail store. May collect money and make change for gift-wrapping service. May assist customer to select appropriate wrapping materials.
GOE: 01.06.03 STRENGTH: L GED: R3 M2 L1 SVP: 3 DLU: 77

299.367-010 CUSTOMER-SERVICE CLERK (retail trade) alternate titles: customer-service specialist, post exchange

    Performs any combination of following tasks in post exchange: Arranges for gift wrapping, monogramming, printing, and fabrication of such items as desk nameplates and rubber stamps, and repair or replacement of defective items covered by warranty. Takes orders for such items as decorated cakes, cut flowers, personalized greeting cards and stationery, and merchandise rentals and repairs. Prepares special order worksheet. Keeps record of services in progress. Notifies customer when service is completed and accepts payment. Acts as WEDDING CONSULTANT (retail trade). Assists customers to select and purchase specified merchandise [PERSONAL SHOPPER (retail trade)]. Keeps records of items in layaway, receives and posts customer payments, and prepares and forwards delinquent notices [LAYAWAY CLERK (retail trade)]. Issues temporary identification cards from information on military records. Approves customer's checks and provides check cashing service according to exchange policy. Answers customer's telephone, mail, and in-person inquiries and directs customers to appropriate sales area [INFORMATION CLERK (clerical)]. Resolves customer complaints and requests for refunds, exchanges, and adjustments. Provides customers with catalogs and information concerning prices, shipping time, and costs.
GOE: 09.04.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77

299.367-014 STOCK CLERK (retail trade) alternate titles: stock clerk, self-service store

    Inventories, stores, prices, and restocks merchandise displays in retail store: Takes inventory or examines merchandise to identify items to be reordered or replenished. Requisitions merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials. Receives, opens, and unpacks cartons or crates of merchandise, checking invoice against items received. Stamps, attaches, or changes price tags on merchandise, referring to price list. Stocks storage areas and displays with new or transferred merchandise. Sets up advertising signs and displays merchandise on shelves, counters, or tables to attract customers and promote sales. Cleans display cases, shelves, and aisles. May itemize and total customer merchandise selection at check out counter, using cash register, and accept cash or charge card for purchases. May pack customer purchases in bags or cartons. May transport packages to specified vehicle for customer. May be designated according to type of merchandise handled as Baked-Goods Stock Clerk (retail trade); Delicatessen-Goods Stock Clerk (retail trade); Discount-Variety-Store Stock Clerk (retail trade); Liquor-Store Stock Clerk (retail trade); Meat Stock Clerk (retail trade); Pharmacy Stock Clerk (retail trade); Produce Stock Clerk (retail trade); or type of store worked in as Supermarket Stock Clerk (retail trade).
GOE: 05.09.01 STRENGTH: H GED: R3 M2 L2 SVP: 4 DLU: 81

299.367-018 WATCH-AND-CLOCK-REPAIR CLERK (retail trade)

    Receives clocks and watches for repairs: Examines defective timepieces to identify malfunction, using loupe and handtools, and estimates cost of repairs, using knowledge of repairs and cost charts. Forwards timepiece to workshop with notation of repairs needed. May keep list of repairs and costs. May make minor repairs, such as replacing crystals or bands. May estimate cost to repair jewelry.
GOE: 05.09.02 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 77

299.377-010 PLATFORM ATTENDANT (food prep., nec) alternate titles: ice seller

    Sells ice to customers from platform of ice plant: Pulls ice from storage room chute or conveyor with pair of ice tongs in quantities desired by customer or as specified on written wholesale order and slides ice across platform and into delivery trucks. Obtains signature of driver or wholesale charge-account customers on order. Cuts portions of ice from block for retail customers, using ice pick, and loads ice into car, using tongs. Accepts payment for ice sold. Keeps daily inventory record of ice on hand, record of sales, cash received, and orders filled.
GOE: 09.04.02 STRENGTH: H GED: R3 M2 L2 SVP: 3 DLU: 77

299.387-010 DRAPERY AND UPHOLSTERY ESTIMATOR (retail trade)

    Estimates price of making and installing household accessories, such as draperies, slipcovers, window shades, and furniture upholstery: Computes cost of fabric and hardware, according to measurements, work specifications, and type of fabric to be used, using calculator. Itemizes cost of labor in making and installing goods. Records total price on sales check or contract. May contact customer to obtain additional information about order. May confer with ARCHITECTS (profess. & kin.) and interior decorators to obtain additional information when computing estimates for commercial orders. May take measurements for draperies, upholstery, slip covers, or shades in customer's home [DRAPERY AND UPHOLSTERY MEASURER (retail trade)]. May specialize in estimating price of specific type of household accessory and be designated Drapery Estimator (retail trade); Upholstery Estimator (retail trade).
GOE: 05.09.02 STRENGTH: S GED: R3 M3 L2 SVP: 5 DLU: 77

299.387-014 STAMP ANALYST (retail trade) alternate titles: philatelic consultant

    Selects stamps to mail to customers on approval, based on customers' current orders or record of amount and type of past purchases.
GOE: 07.07.02 STRENGTH: S GED: R4 M2 L3 SVP: 6 DLU: 77

299.387-018 STAMP CLASSIFIER (retail trade)

    Classifies stamps according to value and condition preparatory to selling to collectors: Sorts stamps into various classes. Examines stamp and determines value, using stamp catalog as guide.
GOE: 05.09.01 STRENGTH: S GED: R4 M2 L3 SVP: 6 DLU: 77

299.467-010 LAYAWAY CLERK (retail trade) alternate titles: will-call clerk

    Stores and releases merchandise and receives payments for merchandise held in layaway department: Places ordered merchandise on shelves in storeroom. Receives payments on account and final payments for merchandise and issues receipts, using cash register. Keeps records of packages held, amount of each payment, and balance due. Contacts customer when specified period of time has passed without payment to determine if customer still wants merchandise. Releases merchandise to customer upon receipt of final payment, or when customer opens charge account, or routes merchandise for delivery to shipping or delivery department. Packs merchandise when picked up by or being delivered to customer.
GOE: 07.03.01 STRENGTH: L GED: R3 M3 L3 SVP: 3 DLU: 77

299.477-010 DELIVERER, MERCHANDISE (retail trade)

    Delivers merchandise from retail store to customers on foot, bicycle, or public conveyance: Unpacks incoming merchandise, marks prices on articles, and stacks them on counters and shelves [STOCK CLERK (retail trade) 299.367-014]. Walks, rides bicycle, or uses public conveyances to deliver merchandise to customer's home or place of business. Collects money from customers or signature from charge-account customers. Sweeps floors, runs errands, and waits on customers [SALES CLERK (retail trade) 290.477-014]. May drive light truck to deliver orders. May be designated according to merchandise delivered as Deliverer, Food (retail trade); Deliverer, Pharmacy (retail trade).
GOE: 09.04.02 STRENGTH: M GED: R2 M2 L2 SVP: 2 DLU: 77

299.587-010 PRODUCE WEIGHER (retail trade)

    Weighs produce selected by customer in self-service store. Marks price on bag. May unpack produce, stock counters, arrange produce in attractive displays, and clean counters, display tables, and work area.
GOE: 09.04.02 STRENGTH: L GED: R1 M1 L1 SVP: 1 DLU: 77

299.647-010 IMPERSONATOR, CHARACTER (any industry)

    Impersonates traditional holiday or storybook characters, such as Santa Claus, Snow White, and the Three Little Pigs, to promote sales activity in retail stores, at conventions or exhibits, and to amuse children at hospitals, amusement parks and private parties. Wears character costumes and impersonates characters portrayed to amuse children and adults. May hand out samples or presents, demonstrate toys, pose for pictures, and converse with children and adults. May appear in costume parade. May solicit donations on street for charitable purposes. May be designated according to character portrayed as Easter Bunny (any industry); Santa Claus (any industry); Santa's Helper (any industry).
GOE: 01.07.02 STRENGTH: L GED: R3 M1 L3 SVP: 2 DLU: 77

299.667-010 BILLPOSTER (any industry) alternate titles: sign poster

    Places posters and banners in prominent places to advertise entertainment, political event, or product: Secures permission from owner to place posters and banners on private property. Displays posters in windows of stores, restaurants, and other public places. Fastens banners and posters to fences, poles, and sides of buildings, using paste, twine, tacks and hammer, hand staplers, and ladders.
GOE: 05.12.12 STRENGTH: M GED: R2 M1 L2 SVP: 2 DLU: 77

299.667-014 STOCK CHECKER, APPAREL (retail trade)

    Gathers and counts garments tried on by customers in fitting rooms of retail store: Hangs garments according to size on display racks, and refastens belts, buttons, and zippers on garments tried by customers. Counts number of garments carried in and out of dressing rooms to assure no garments are missing. May sew on missing and loose buttons, hooks, and loops.
GOE: 05.09.03 STRENGTH: L GED: R2 M1 L1 SVP: 2 DLU: 77

299.677-010 SALES ATTENDANT (retail trade) alternate titles: attendant, self-service store

    Performs any combination of following duties to provide customer service in self-service store: Aids customers in locating merchandise. Answers questions from and provides information to customer about merchandise for sale. Obtains merchandise from stockroom when merchandise is not on floor. Arranges stock on shelves or racks in sales area. Directs or escorts customer to fitting or dressing rooms or to cashier. Keeps merchandise in order. Marks or tickets merchandise. Inventories stock.
GOE: 09.04.02 STRENGTH: L GED: R3 M1 L2 SVP: 2 DLU: 81

299.677-014 SALES ATTENDANT, BUILDING MATERIALS (retail trade) alternate titles: yard salesperson

    Assists customers and stocks merchandise in building materials and supplies department of self-service store: Answers questions and advises customer in selection of building materials and supplies. Cuts lumber, screening, glass, and related materials to size requested by customer, using power saws, holding fixtures, and various hand-cutting tools. Assists customer to load purchased materials into customer's vehicle. Moves materials and supplies from receiving area to display area, using forklift or hand truck. Marks prices on merchandise or price stickers, according to pricing guides, using marking devices. Straightens materials on display to maintain safe and orderly conditions in sales areas. Covers exposed materials, when required, to prevent weather damage. Counts materials and records totals on inventory sheets.
GOE: 09.04.02 STRENGTH: H GED: R2 M2 L2 SVP: 3 DLU: 86

299.687-010 PORTER, SAMPLE CASE (wholesale tr.)

    Carries or rolls sample cases while accompanying sales representative on calls to wholesale or retail stores. Opens sample cases upon arrival at store, and assists sales representative in displaying merchandise to prospective buyers. Replaces merchandise when sales representative has completed visit. May transport samples cases, using automobile.
GOE: 09.05.06 STRENGTH: M GED: R2 M1 L1 SVP: 2 DLU: 77

299.687-014 SANDWICH-BOARD CARRIER (any industry)

    Wears sign boards and walks in public to advertise merchandise, services, or belief. May distribute handbills to passers-by [ADVERTISING-MATERIAL DISTRIBUTOR (any industry)]. May wear costume to attract attention [IMPERSONATOR, CHARACTER (any industry)]. May work for labor organization and be designated Picket, Labor Union (nonprofit org.).
GOE: 08.03.02 STRENGTH: L GED: R1 M1 L1 SVP: 1 DLU: 77

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