ILW.COM- immigration information: Finding the Status of Your Case

applications you mailed to the Service Center (but please see the separate sections above if you filed an N-400 application for naturalization or filed an application for asylum); and
if you were recently admitted as a new immigrant by entering the United States with an immigrant visa.

Finding the Status of Applications for Asylum

Finding the Status of Applications Filed at a Local INS Office which includes:

if you filed an application for a renewal or replacement of your Permanent Resident Card and have not received your card, please see Finding the Status of Applications Filed at a Local INS Office.

How to Submit a Change of Address

Finding the Status of Pending Applications for Naturalization (N-400)

Finding the Status of Applications Filed at a Local INS Office.

Finding the Status of Applications and Cases Filed or Processed at a Service Center.

Finding the Status of Applications and Cases Filed or Processed at a Service Center

Online:

Case Status Service

en Español

frequently asked questions

Calling: If your application is pending for longer than the processing time projected on any receipt, and you have not recently received any type of notice or update from INS, you can call the Service Center. If you have a receipt, please have it with you when you call because you can receive an automated update on the status of your application using your receipt number. The automated system also provides information about Service Center mailing addresses, hours, service areas, and forms. Please note that the Texas Service Center prefers that you fax your case inquiry.

The customer service telephone numbers of the INS Service Centers are:

California Service Center 949-831-8427
Nebraska Service Center 402-323-7830
Texas Service Center 214-381-1423
Vermont Service Center 802-527-4913
Missouri Service Center 816-251-1824

Information about the Service Centers, and about each office's address, hours and local procedures can be found under INS Field Offices.

Writing: While calling can be more convenient, you may instead choose to request an update by writing the Service Center. Please note that the Texas Service Center prefers that customers fax their inquiries. Specific information about the centers can be found under INS Field Offices.

If you write, please provide the following in your letter:

Your current name and address, and, if different, your name as it appears on your application;
Any A-number, which is an 8 or 9 digit number following the letter "A", assigned to you or to your application
Your date of birth;
The date and place where your application was filed;
Any receipt number from any receipt notice issued by INS for your application;
A copy of the most recent notice sent to you by INS on your case, if you have received one; and
The date and office where you were fingerprinted and where you were interviewed, if this has been done.

Sign your request, or, if you are preparing the request for the applicant, have him or her sign the request. Please mark your envelope: ATTN: Status Inquiry. With the exception of the Texas Service Center (please see its web site for specific information on faxing your inquiry), please send your inquiry to the address listed in the "About Us" section of the INS Field Office pages.

Finding the Status of Pending Applications for Asylum

There are two ways to find the status of a pending asylum application: you may write to us, or visit the Asylum Office.

This Website has information about filing Asylum Applications and Asylum Offices under If you have moved, please follow the instructions for "Change of Address" found below.

Writing:

You should write to the Asylum Office having jurisdiction over your case.

Please provide the following information when you write.

Applicant's A-Number (8 or 9 digit number following the letter "A")
Applicant's current legal name and, if different, the name as it appears on the application
Applicant's or petitioner's date of birth
Date of interview, if applicable

Sign the request, or if you are preparing the request for someone else, have the applicant or petitioner sign the request. Please mark your envelope: ATTN: Status Inquiry.

Visiting:

You may inquire in person at the Asylum Office where your case is pending. For information on INS Asylum Offices, see the "Visiting Our Office" section under the "About Us" of your local Asylum Office, listed under INS Field Offices.

Finding the Status of Applications Filed at a Local INS Office

Calling: If your application is pending for longer than the processing time projected on your receipt, and you have not recently received any type of notice or update from INS, you can call the INS National Customer Service Center at 1-800-375-5283 for information. When you call, please have your A-number, any receipt number issued to you after INS received your application, and the last notice you received about your case. NCSC Customer Service Representatives use information provided by each local office to answer questions about case status and processing times.

Writing or visiting The INS Office: While calling can be more convenient, you may instead choose to request an update by writing or going to your local INS office. Information about the offices, and about each office's address, directions, hours and local procedures, can be found under INS Field Offices.

If you write, please provide the following in your letter:

Your current name and address, and, if different, your name as it appears on your application;
Any A-number, which is an 8 or 9 digit number following the letter "A", assigned to you or to your application;
Your date of birth;
The date and place where your application was filed;
Any receipt number from any receipt notice issued by INS for your application;
A copy of the most recent notice sent to you by INS on your case, if you have received one; and
The date and office where you were fingerprinted and where you were interviewed, if this has been done.

Sign your request, or, if you are preparing the request for the applicant, have him or her sign the request. Please mark your envelope: ATTN: Status Inquiry.

If you choose to go to the local INS office that is processing your application, please take the following:

Any A-number, which is an 8 or 9 digit number following the letter "A", assigned to you or to your application;
The date and place where your application was filed;
Any receipt number from any receipt notice issued by INS for your application;
A copy of the most recent notice sent to you by INS on your case, if you have received one; and
The date and office where you were fingerprinted and where you were interviewed, if this has been done.

Change of Address

If you have a pending application, and you moved since you filed your application but have not told the INS, then please update your address.

If you filed an N-400 application for naturalization, please call the INS National Customer Service Center to update your address by phone.
If you filed any other kind of application, please write your local INS office whose address may be found in the "About Us" section of the INS Field Offices pages. Be sure to:
Address your letter as such:

USINS ________ District Office or Asylum Office
(for example, Boston District Office, or Miami Asylum Office)
123 Main Street, City, State, Zip
Attention: Change of Address

Include in your letter:
- Your name as it appears in the application
- Your 8 or 9 digit A-number
- Your last address (old address) and your present address (new address)
- Please clearly mark your letter “ATTENTION: CHANGE OF ADDRESS”

The above information has been obtained from INS and was last modified on 10/11/2002

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