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Dear Mr. Khanna, Thank you very much for taking this class action. It is an eagerly-awaited and necessary action to improve the governance of the federal agent and to enhance the American sense of freedom and civil rights. I would like to share my experience with INS as an example to show how important your action is to the immigration community. The INS received the employment-based I-484 petitions of me and my family on January 19, 2001. But we are still waiting for its decision, in spite of its announcement on December 23, 2003 that the current processing time at the Texas Service Center was April 1, 2001. What I want to point out is that there are two layers of INS backlog now. One is open, that is, posted processing dates. The other is the hidden when many cases before the current processing time were still pending. Everything has been going well with my family as immigrants except for INS. I am on the faculty of a state university, having published books and articles and received research funding as well as being a good teacher and well-liked, respected colleague on the campus. My only headache is INS. I don't have the freedom to travel outside the US to do more research nor attending international conferences. My daughter received a scholarship to study abroad but could not go because of her status. The backlog hinders our career development and affects our future. So far, I have filed I-765 4 times for my family. Since my H-1b status ended, I have filed I-765 twice for myself. Last year, I-765 processing was severely backlogged. my husband and I had to drive 3 hours to a local INS center to receive a temporary employment authorization card. I had to cancel my classes to do so! We waited outside the building in the cold for 4 hours since 8:30 am before we set foot in the door. I did not get the card until 6:30 pm. On the way back, it started to snow. Driving at 10 miles an hour, or even slower, we did not arrive home until after midnight. From this instance, we can see what miseries the inefficiency the government brought to people! Looking at how hard the local INS officers worked and how much pressure they went through as we immigrants, I really felt sad for this country where people were supposed to enjoy their jobs and their lives. What's more, how many sad stories among LEGAL/pending immigrants haven't been told to the public when the media is focusing the attention to the "problems" of immigration. A question I always want to ask to the INS, or whoever in charge of it, is: are pending immigrants human to the eye of administrators? What kind of life do they want pending immigrants to live?


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