Dear Editor:
I just read the letter authored by the 2 highly educated Brit's who are experiencing the reality of our immigration system. I wanted to share with them, my experience. I'm the US citizen whose husband is the Canadian forensic weapons expert the US just had to have. Secretary Rumsfeld and the US Army sent lots of official letters down to the folks over at immigration urging that, on behalf of the war fighters defending our nation, a rare exception be made and he be allowed to submit his N400 a year early. Since the Army couldn't get past the iron curtain they downed tools, and my husband got the shaft.
At long last, we're ready to file our N400 and I've spent months gathering up all the additional information I was told to compile to help the immigration folks process our application in a timely fashion. I was given this "advice" a year ago from the Customer Service people. I called the Nat'l Customer Service number, again, just to make sure I've done all I was told to do. I was told I could only ask 3 questions, and as it turns out, he checked with his people and they didn't know the answer to my question either. He simply said he would not take responsibility for giving me the wrong answer. I was passed on to a "specialist" who gave me advice contradicting the advice I was given a year ago. When I questioned the lack of information he was giving me, compared to the detailed advice over a year ago, I was then referred to the Catholic Social Services Group, the designated group in my area, and I was told they would be able to answer all my questions. The receptionist tells me I've got to drive 8 hours to their office for an appointment limited to Tuesday - Thursday. I was then told that I'd need to hire my own attorney since they're a pro-bono law firm doling out free info to the underprivileged. Said if I decided to get an appointment I'd need to fax my tax returns because they didn't take people who made over $26,000 a year. When I told them I felt like I was getting the run around, I was transferred to a voice mail, I left a message, and never heard back from them.
America has a dirty little secret called the immigration system. Shame on us.
A sour American citizen
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